https://wiki.pscs.co.uk/ 2026-05-06T11:08:50+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:remote_access?rev=1542192349&do=diff Support Remote Access facility If you use a paid technical support option we have the facility to remotely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_get_support?rev=1542192349&do=diff How do I get support? You can get support for our software products in several ways. By telephone * You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence (+VAT if applicable) . This entitles you to software upgrades, remote support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:can_you_remotely_log_into_our_vpop3_computer_to_fix_a_problem?rev=1542192349&do=diff Can you remotely log into our VPOP3 computer to fix a problem? We can remotely log into your VPOP3 computer if you wish. However, this is not a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis ( text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_for_vpop3?rev=1542192349&do=diff GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_webmail?rev=1542192349&do=diff What is Webmail? “Webmail” is a term used to describe an email client which is accessed through a web page rather than as a standalone program. Some well known services which offer webmail are services such as Hotmail, Yahoo, Gmail etc. All versions of VPOP3 have a Webmail service included as standard. text/html 2026-03-18T20:53:41+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:which_versions_of_windows?rev=1773867221&do=diff Which versions of Windows will VPOP3 run on? (Note - no version of VPOP3 will run on “Windows 10 S”) Version 9.0 or later VPOP3 version 9.0 or later requires Windows 8.1/2012R2 later. It needs a 64 bit version of Windows. Version 8.0 or later VPOP3 version 8.0 or later requires Windows 7/2008R2 SP1 or later. It should run on both 32 bit and 64 bit Windows.