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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
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        <title>Can you remotely log into our VPOP3 computer to fix a problem?</title>
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        <description>Can you remotely log into our VPOP3 computer to fix a problem?

We can remotely log into your VPOP3 computer if you wish. However, this is not a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis (</description>
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        <title>Frequently Asked Questions</title>
        <link>https://wiki.pscs.co.uk/faq:faq?rev=1773867093&amp;do=diff</link>
        <description>Frequently Asked Questions

Pre-Sales Questions

	*  What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise?
	*  Do I have to pay VAT?
	*  Will I receive a VAT invoice?
	*  What are the limitations of the Home User licence

Sales Questions

	*  How can I place an order?
	*  Can I add two licences together?
	*  I got a copy of VPOP3 via Trialpay and would like a refund

General

	*  How do I get support?
	*  VPOP3 Roadmap
	*  What do I do if I have lost my VPOP3 licence details?…</description>
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        <dc:date>2025-10-14T15:43:01+00:00</dc:date>
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        <title>GDPR for hosted VPOP3 service</title>
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        <description>GDPR for hosted VPOP3 service

(Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR)

Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well.

This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the &#039;clock&#039; icon to the right.</description>
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        <title>GDPR for other hosting services (eg web hosting)</title>
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        <description>GDPR for other hosting services (eg web hosting)

As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations.

For our hosting services:

	*  Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command.</description>
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        <title>Support Remote Access facility</title>
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        <description>Support Remote Access facility

If you use a paid technical support option we have the facility to remotely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well.</description>
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