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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I get support?</title>
        <link>https://wiki.pscs.co.uk/faq:how_do_i_get_support?rev=1542192349&amp;do=diff</link>
        <description>How do I get support?

You can get support for our software products in several ways.

By telephone

	*  You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence (+VAT if applicable) . This entitles you to software upgrades, remote support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours …</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is the VPOP3 Antivirus solution?</title>
        <link>https://wiki.pscs.co.uk/faq:vpop3av?rev=1542192349&amp;do=diff</link>
        <description>What is the VPOP3 Antivirus solution?

“VPOP3 Antivirus” is a new product to replace the avast! for VPOP3 product which will no longer be supported after the end of 2012.

VPOP3 Antivirus uses the popular &#039;ClamAV&#039; virus scanner to scan incoming and outgoing messages for viruses.</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Encryption</title>
        <link>https://wiki.pscs.co.uk/faq:encryption?rev=1542192349&amp;do=diff</link>
        <description>Encryption

There are several different encryption methods used on the Internet which are relevant to VPOP3.

Current versions of VPOP3 Basic will be able to connect to other POP3 or SMTP servers using either SSL or TLS. This allows you to use VPOP3 to access services such as GMail which require SSL/TLS.</description>
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        <dc:date>2025-10-14T15:43:01+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>GDPR for hosted VPOP3 service</title>
        <link>https://wiki.pscs.co.uk/faq:gdpr_hosted_vpop3?rev=1760456581&amp;do=diff</link>
        <description>GDPR for hosted VPOP3 service

(Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR)

Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well.

This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the &#039;clock&#039; icon to the right.</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>GDPR for other hosting services (eg web hosting)</title>
        <link>https://wiki.pscs.co.uk/faq:gdpr_other_hosting?rev=1542192349&amp;do=diff</link>
        <description>GDPR for other hosting services (eg web hosting)

As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations.

For our hosting services:

	*  Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command.</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How can I download old versions of VPOP3?</title>
        <link>https://wiki.pscs.co.uk/faq:how_can_i_download_old_versions_of_vpop3?rev=1542192349&amp;do=diff</link>
        <description>How can I download old versions of VPOP3?

You can download old versions of VPOP3 by going to the VPOP3 downloads page on our website and clicking on the “download previous versions” link near the top of the page

Note that old versions of VPOP3 may no longer be supported under our free email support</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>POP3 Protocol</title>
        <link>https://wiki.pscs.co.uk/faq:pop3?rev=1542192349&amp;do=diff</link>
        <description>POP3 Protocol

POP3 is the most basic email protocol for collecting mail which is in common use.

Almost all email client programs (such as Microsoft Outlook &amp; Outlook Express, Mozilla Thunderbird, etc) can collect mail using POP3.

With POP3, mail is usually downloaded by the email client and stored on the user&#039;s local PC. It is then deleted from the mail server, so the only copy is on the user&#039;s PC. Any mail folders etc are all managed on the user&#039;s PC.</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is PostgreSQL?</title>
        <link>https://wiki.pscs.co.uk/faq:what_is_postgresql?rev=1542192349&amp;do=diff</link>
        <description>What is PostgreSQL?

PostgreSQL is an SQL database engine.

VPOP3 and PostgreSQL

In VPOP3 2.x, VPOP3 uses a database engine called SQLite for its database needs. SQLite has limited locking facilities, so on busy systems we encountered problems where databases would need very frequent updates, and the lock limitations would cause the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x.</description>
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