https://wiki.pscs.co.uk/ 2026-05-06T05:28:46+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_other_hosting?rev=1542192349&do=diff GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command. text/html 2021-06-29T08:35:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:smtp_relay_service?rev=1624955743&do=diff SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:can_i_add_two_licences_together?rev=1542192349&do=diff Can I add two licences together? No, you cannot add VPOP3 licences together. If you have a 10 user licence, and you need more users, you need to upgrade to the next step (25 users in this case). You cannot buy a 5 user licence and add it to the existing 10 user licence. text/html 2026-03-18T20:51:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:faq?rev=1773867093&do=diff Frequently Asked Questions Pre-Sales Questions * What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise? * Do I have to pay VAT? * Will I receive a VAT invoice? * What are the limitations of the Home User licence Sales Questions * How can I place an order? * Can I add two licences together? * I got a copy of VPOP3 via Trialpay and would like a refund General * How do I get support? * VPOP3 Roadmap * What do I do if I have lost my VPOP3 licence details?… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_for_vpop3?rev=1542192349&do=diff GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes). text/html 2025-10-14T15:43:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_hosted_vpop3?rev=1760456581&do=diff GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_postgresql?rev=1542192349&do=diff What is PostgreSQL? PostgreSQL is an SQL database engine. VPOP3 and PostgreSQL In VPOP3 2.x, VPOP3 uses a database engine called SQLite for its database needs. SQLite has limited locking facilities, so on busy systems we encountered problems where databases would need very frequent updates, and the lock limitations would cause the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_vpop3_software_maintenance?rev=1542192349&do=diff What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_vpop3_upgrade_protection?rev=1542192349&do=diff What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5.x) free of charge when they are released during the period of validity of your Software Maintenance.