https://wiki.pscs.co.uk/ 2026-05-06T11:04:18+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:download_rules?rev=1542192349&do=diff Download Rules Download rules are a facility in VPOP3 where it can look at message summary information before downloading a message from an ISP POP3 mailbox (they do not work on incoming SMTP messages - use SMTP Rules for that) To edit download rules, go to text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:download_vpop3?rev=1542192349&do=diff How to download VPOP3 To download VPOP3 go to www.pscs.co.uk and click on Download/Try underneath VPOP3 Email Server (1) If you are wanting to download a previous version of VPOP3, click on the download previous versions link (2) Full Downloads If you are wanting to download the current version of VPOP3, click on the appropriate link (3). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:use_download_rules_for_incoming_pop3_filtering?rev=1542192349&do=diff Use Download Rules for incoming POP3 message filtering If you have VPOP3 retrieving messages from a POP3 account on an ISP, then you can use Download Rules to do basic filtering on incoming messages. (If you have incoming SMTP, then use SMTP Rules instead) Download rules cannot perform all mail filtering tasks. For more features, text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_advanced?rev=1542192349&do=diff Misc -> Advanced Tab Settings -> Misc Settings -> Advanced You will normally not need to change any settings on this page unless VPOP3 technical support have suggested it. If you do make changes, and want to go back to the original settings, the Restore Defaults button will restore the settings to their defaults. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:pop3_collection?rev=1542192349&do=diff POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail text/html 2026-04-06T17:59:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:mail_not_downloading_from_isp?rev=1775498387&do=diff Mail Not Downloading From ISP This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -> Mail Collectors -> (name) -> POP3 General tab). If you do this, VPOP3 will leave messages on the ISP's mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won't download them again. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:download_rules?rev=1542192349&do=diff Download Rules Download rules are applied to messages downloaded using a POP3 mail collector. To configure the rules, go to the VPOP3 settings, then Mail Connectors -> Mail Collectors -> POP3 General. There is an Edit Download Rules button which brings up the download rule editor. To tell this mail collector to use the download rules, ensure that the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_deleting_messages_as_old_messages?rev=1542192349&do=diff VPOP3 Deleting messages as 'old' messages If VPOP3 says 'deleting old message' in the status window activity log that means that it has seen the unique ID of that message before, longer ago than the time specified for VPOP3 to leave messages on the server, so it thinks that the message is an old message, and so deletes it. text/html 2026-04-06T17:57:00+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:make_vpop3_redownload_messages_from_isp?rev=1775498220&do=diff How to make VPOP3 re-download POP3 messages from the ISP If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it. If, during this time, you want to make VPOP3 download those messages again, then you can do so. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3?rev=1542192349&do=diff How To Upgrade VPOP3 Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5 Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2023-08-16T07:48:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_pop3_client_script?rev=1692172081&do=diff POP3 Client Lua Scripting The POP3 Client Lua Script is called POP3CLT.LUA and is edited in Settings -> Scripts. This script is called whenever VPOP3 runs a POP3 session to download messages from a remote POP3 server. VPOP3 will call the following Lua functions in the script at the following times: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:don_t_download_big_messages_during_the_working_day?rev=1542192349&do=diff Don't download big messages during the working day using Download Rules Say you don't want to download messages over 10,000,000 bytes long between 8:00am and 6:00pm. To do this, create a download rule as: * Rule Type: Ignore * Match Type: All Conditions text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:not_working_as_expected?rev=1542192349&do=diff Not Working As Expected This is the page to come to if you think you've set something up correctly but it isn't doing what you think it should be doing. If you're getting an error message or some other concrete indication that something has actually 'gone wrong' then the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_message_store?rev=1542192349&do=diff How to move the VPOP3 Message Store to a new PC Use this option if you want to have VPOP3 running on one PC, but have the message store database on another PC. Manually Install PostgreSQL on the new PC Download the 'pgInstaller' version of PostgreSQL from the text/html 2026-01-05T09:31:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_re-downloading_old_messages_from_isp_pop3_server?rev=1767605507&do=diff VPOP3 re-downloading old messages from the ISP POP3 server If you tell VPOP3's POP3 mail collector to leave messages on the ISP's server for a few days, you may find that sometimes VPOP3 will redownload all the messages from the ISP mailbox again. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:whats_new_in_version_5_webmail?rev=1542192349&do=diff What's new in version 5 webmail? This is a list of some of the most noticeable changes to VPOP3's webmail interface for version 5. For a more detailed list of changes, view our bugtracker. [VPOP3 Version 5 - mobile compatible webmail] Mobile compatible webmail If you access version 5 webmail from a mobile device, you will probably be redirected to the mobile compatible version. It is a cut-down version of Webmail, which retains the key features, but doesn't utilise the extra features which w… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_can_i_download_old_versions_of_vpop3?rev=1542192349&do=diff How can I download old versions of VPOP3? You can download old versions of VPOP3 by going to the VPOP3 downloads page on our website and clicking on the “download previous versions” link near the top of the page Note that old versions of VPOP3 may no longer be supported under our free email support text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:is_it_possible_to_stop_messages_that_vpop3_downloads_from_being_marked_as_read?rev=1542192349&do=diff Is it possible to stop messages that VPOP3 downloads from being marked as read? VPOP3 does not mark messages as read when it downloads them. In fact, the POP3 protocol doesn't have a system available for marking messages as read, so it is impossible for VPOP3 to mark messages as read. text/html 2022-10-01T11:32:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:dokuwiki?rev=1664623959&do=diff DokuWiki wiki:dokuwiki DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database. It is loved by users for its clean and readable syntax. The ease of maintenance, backup and integration makes it an administrator's favorite. Built in text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:pop3?rev=1542192349&do=diff POP3 Protocol POP3 is the most basic email protocol for collecting mail which is in common use. Almost all email client programs (such as Microsoft Outlook & Outlook Express, Mozilla Thunderbird, etc) can collect mail using POP3. With POP3, mail is usually downloaded by the email client and stored on the user's local PC. It is then deleted from the mail server, so the only copy is on the user's PC. Any mail folders etc are all managed on the user's PC. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:remote_access?rev=1542192349&do=diff Support Remote Access facility If you use a paid technical support option we have the facility to remotely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:custom_filtering_incoming_mail?rev=1542192349&do=diff Custom filtering incoming mail If you want to filter incoming mail using custom rules there are a few ways of doing this, depending on your exact requirements. * Download rules - if your incoming mail is via POP3 collection, you want to filter on headers, size etc (not contents) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:data_stream_contained_nul_character?rev=1542192349&do=diff Data stream contained NUL character Description of the problem NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:incoming_smtp_feed?rev=1542192349&do=diff Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox: text/html 2021-03-19T16:01:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_to_a_new_folder?rev=1616169708&do=diff How to move VPOP3 V5+ to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop VPOP3DB * Remove the VPOP3DB service * Move VPOP3 to the new folder text/html 2026-04-21T11:12:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_to_a_new_pc?rev=1776769960&do=diff Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC text/html 2025-10-06T15:24:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_antivirus_update_error_-_error_11?rev=1759764259&do=diff VPOP3 Antivirus Update Error - Error 11 If you receive an “Error 11” when VPOP3 Antivirus is attempting to upgrade, then this means that it cannot download the antivirus updates from the Internet * Make sure you are using the latest version of the VPOP3AV plugin. You can check the version in the Settings text/html 2026-03-16T16:00:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:syntax?rev=1773676810&do=diff Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_for_vpop3?rev=1542192349&do=diff GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:vpop3av?rev=1542192349&do=diff What is the VPOP3 Antivirus solution? “VPOP3 Antivirus” is a new product to replace the avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus uses the popular 'ClamAV' virus scanner to scan incoming and outgoing messages for viruses. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:421_4.3.2_vpop3_smtp_server_access_disabled_-_content_scanner_problem?rev=1542192349&do=diff 421 4.3.2 VPOP3 SMTP Server access disabled - content scanner problem! This usually happens if the “VPOP3 AV” virus scanner has a problem it can't automatically recover from. This may be a fatal error, or a licencing issue. You can check this on the Settings text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10503?rev=1542192349&do=diff Socket Error 10503 - No More Data Error 10503 means that the connection between VPOP3 and a remote computer (normally your ISP) was dropped at an unexpected time. This is different from the error 10054 in that this is a controlled line drop. One way this can happen is if the ISP's POP3 server uses an obsolete standard which allows it to drop the connection if a POP3 'LIST' command is performed on an empty mailbox. The current standard requires that the connection is not dropped until the clien… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:android_-_stock_client?rev=1542192349&do=diff Android - Stock Client Warning If you use the stock email client from Android 4.x, then be VERY careful if you are using POP3 download. It appears that the stock client will download all the messages from your mail server every time it checks for mail, so you could use a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:configure_email_signatures?rev=1542192349&do=diff Configure Email Signatures * Global Signatures * Personal Signatures * Webmail Signatures Notes When creating a signature it is generally best to keep it as short as possible. Disclaimers & confidentiality notices in emails are generally regarded as having little or no legal significance, so lengthy signatures just use up bandwidth. text/html 2026-03-23T10:18:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:create_an_ssl_certificate?rev=1774261123&do=diff How to create an SSL Certificate VPOP3 Enterprise supports SSL certificates for encrypted sessions. The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:err_can_t_open_the_message_file_-_it_s_gone?rev=1542192349&do=diff -ERR Can't open the message file - it's gone! If VPOP3 receives the error message “-ERR Can't open the message file - it's gone!” from your ISP's POP3 server when it is downloading messages, this is a symptom of a fundamental bug in your ISP's POP3 server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:french_webmail_language_file?rev=1542192349&do=diff French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:german_webmail_language_file?rev=1542192349&do=diff German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie m&uuml;ssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen … text/html 2026-03-18T20:20:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:how_to?rev=1773865250&do=diff "How To" Articles Installation/Upgrades * Download VPOP3 * Install VPOP3 * Move VPOP3 * Upgrade VPOP3 * Upgrade VPOP3 to version 5.x or 6.x from version 4 or earlier * Upgrade VPOP3 to version 7.x from version 6 or earlier * Upgrade VPOP3 to version 8.x from version 7 or earlier * Upgrade VPOP3 to version 9 or later from version 7 or 8 * Performance Requirements * Installation Checklist General Configuration * Initial Configuration * Users * Add an Alias * Create… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:message_downloads_not_completing?rev=1542192349&do=diff Message Downloads Not Completing The normal reason for message downloads not completing is that a third-party antivirus program is scanning the messages and getting stuck at some point. We recommend that the first thing you do is to temporarily disable the email scanning part of any antivirus program or Internet Security software on the VPOP3 computer (other than those integrated fully with VPOP3 - i.e. 'avast! for VPOP3' or 'Sophos SAV Interface'). Usually that will solve the problem. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:moving_messages?rev=1542192349&do=diff How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:out_of_disk_space_when_sending_mail?rev=1542192349&do=diff Out of Disk Space When Sending Mail The first thing you should do is check that there is enough free disk space on the disk where VPOP3 is installed. VPOP3 requires a certain amount of free space before it will allow new messages to be sent, so the disk might not be totally full, but VPOP3 will still report that there is insufficient disk space when you try to send a new message. This buffer zone is designed to help prevent the disk totally filling up, which can cause lots of bigger problems! text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:pop3_client_problem?rev=1542192349&do=diff VPOP3 - POP3 Client Problem These errors occur whilst VPOP3 is communicating with your ISP's POP3 mail server to retrieve your mail. The server connection was closed unexpectedly If the message text is Error with Pop3 Client (XXXX (YY)) The server connection was closed unexpectedly text/html 2022-11-18T11:43:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_deleted_calendars?rev=1668771832&do=diff Restore Deleted Calendars This article will help if a user has been deleted and all their calendars are lost and need to be restored. Note that this functionality is not built into VPOP3, and requires the use of Python3 to run a script First you need to install Python 3.8 or later, and the psycopg2 plugin text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:timeout_problems_when_sending_or_receiving_attachments?rev=1542192349&do=diff Timeout problems downloading/uploading messages with attachments There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn't mean the problem is being caused by VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:total_rebuild_of_database?rev=1542192349&do=diff Total Rebuild of Database If you suspect database corruption, sometimes the best thing to do is to totally rebuild the database. This involves six steps: * Stop VPOP3 * Backup Database * Delete Database * Re-create Database * Restore/Create Database text/html 2019-11-08T15:37:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_5?rev=1573227472&do=diff How To Upgrade VPOP3 to version 5 or later Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_a_mobile_phone_with_vpop3?rev=1542192349&do=diff Using a Mobile Phone with VPOP3 Many people want to use a mobile phone to send/receive their email nowadays. This is usually easy to do with VPOP3. The recommended way is to have the phone connect directly to VPOP3 for sending/receiving email. To do this, you need to do three things: text/html 2019-11-12T16:09:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_to_a_new_pc?rev=1573574948&do=diff Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_2.x_crashes_when_user_tries_to_download_mail?rev=1542192349&do=diff VPOP3 2.x crashes when user tries to download mail If VPOP3 2.x crashes when a user tries to download mail, there are a few possible causes we know of: * A virus scanner or Internet security software is interfering with the connection between VPOP3 and the email client and is either terminating VPOP3 deliberately, or is blocking VPOP3 causing another part of it to crash text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_alert_-_non-existent_user?rev=1542192349&do=diff Error message: VPOP3 Alert - Non-existent user - <username> If you receive an error message like: Subject: VPOP3 Alert - Non-existent user - <username> Delivery Failure Report. There was incoming mail for non-existent user "<username>". This means that VPOP3 downloaded a message using POP3 and it was addressed to an email address which does not exist. text/html 2023-03-25T23:33:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_script?rev=1679787211&do=diff Archive Script (from VPOP3 v6 onwards) Archive scripting lets you indicate whether full message content should be stored in the message archive. This could be used, for instance, for filtering out messages containing credit card details. The message headers will still be archived, along with the explanation text returned by the script. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:diagnostics?rev=1542192349&do=diff Settings -> Diagnostics The Diagnostics page allows you to enable, configure and disable various methods of diagnostic logging, within VPOP3. Log file overview By default, VPOP3 will keep two copies of most log files: * The current log file, with a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_tab?rev=1542192349&do=diff Mail tab The Mail tab within VPOP3 webmail enables you to manage your sent and received messages. As you can see from the screenshot, the page is divided into three main sections: Menu bar General tab bar Status bar [Mail tab - VPOP3 Version 5 Webmail] Page structure Mail toolbar The Mail toolbar contains the following buttons: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:summary_log_file_format?rev=1542192349&do=diff Summary Log File Format VPOP3 creates a file called SUMMARY.LOG in the VPOP3 directory which contains summary information which is compiled daily into a daily summary reports sent to the administrator. VPOP3 can keep these summary logs in a subdirectory called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:webmail_menu?rev=1542192349&do=diff Webmail Menu bar The Webmail Menu bar within VPOP3 webmail enables you to quickly perform relevant actions. The Menu has six main headings; of which, three have multiple options. Option Active Function V Notes Message Mail and View Message tabs Opens/closes Message menu text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/troubleshooter:start?rev=1542192349&do=diff Troubleshooter This section will lead you through steps to try to help you diagnose and solve your problem Please choose from the categories below * Problems accessing the VPOP3 settings * Problems downloading messages * Problems sending messages Back to troubleshooting articles text/html 2026-03-18T20:51:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:faq?rev=1773867093&do=diff Frequently Asked Questions Pre-Sales Questions * What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise? * Do I have to pay VAT? * Will I receive a VAT invoice? * What are the limitations of the Home User licence Sales Questions * How can I place an order? * Can I add two licences together? * I got a copy of VPOP3 via Trialpay and would like a refund General * How do I get support? * VPOP3 Roadmap * What do I do if I have lost my VPOP3 licence details?… text/html 2025-10-14T15:43:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_hosted_vpop3?rev=1760456581&do=diff GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_other_hosting?rev=1542192349&do=diff GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10053?rev=1542192349&do=diff Socket Error 10053 - An established connection was aborted by the software in your host machine. Error 10053 means that an established connection has been dropped. There are three descriptions of this error message we know about, but the descriptions are given by Windows, so they may vary depending on your version of Windows: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:autoresponders_out_of_office?rev=1542192349&do=diff Autoresponders / Out of Office VPOP3 has an autoresponder facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' replies, but it is not limited to that use. To set an autoresponder, the administrator can edit the user and go to the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:bad_bindings?rev=1542192349&do=diff VPOP3 Webmail/admin service and/or Status service is not listening on correct IP addresses or ports Sometimes, VPOP3 can be configured so that the Webmail/admin service, or Status service is not listening on the correct IP addresses or ports. This can be hard to fix through normal methods, since you may not be able to get into the settings to change the settings. text/html 2021-03-08T10:48:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:install_vpop3?rev=1615200520&do=diff How to Install VPOP3 Simply download VPOP3 from the website, and run the installation program and follow the prompts. Occasionally people may have problems with the PostgreSQL part of the installation. If that happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and we will do our best to help. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:performance_requirements?rev=1542192349&do=diff Performance Requirements The performance requirements for VPOP3 depends on many factors, so we can't give specific details for any scenario. How to detect limiting factors * Use the Windows Performance Monitor (perfmon.msc) * Add counters for: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:redirect_message_for_a_user_if_the_sender_is_a_particular_email_address?rev=1542192349&do=diff Redirect message for a user if a sender is a particular email address Say you want messages addressed to 'user1' to be redirected to 'user2' if they came from customer@domain.com This is an unusual requirement, so there is no way to do it in VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sending_mail_from_different_email_addresses_or_domains?rev=1542192349&do=diff Sending mail from different email addresses or domains VPOP3 does not (by default) place any restrictions on which email addresses or domains you can send mail from. However, there may be external restrictions on which email addresses/domains you can send from. For instance, if you send mail through your ISP's mail server, they may only allow you to send mail from specific addresses, or the domain you send mail from may have a sender policy defined, such as text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:setup_steps_for_multiple_pop3_accounts_at_the_isp?rev=1542192349&do=diff Setup steps for multiple POP3 accounts at the ISP * Set up all the local users you need in the 'Users' page in the VPOP3 settings. The usernames & passwords do not have to have any relation to the ISP's accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:smtp_rules?rev=1542192349&do=diff SMTP Rules Download rules are applied to messages which arrive at VPOP3 using SMTP - either locally sent messages, or incoming messages received through an SMTP mail feed. To configure the rules, go to the VPOP3 settings, then Services -> SMTP Service text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:start_vpop3?rev=1542192349&do=diff How to start VPOP3 There are two ways to start VPOP3 * as a service * as a normal application For normal operation, you will start VPOP3 as a service, as this means that VPOP3 will run even when no one is logged into the PC. To help with some types of problem diagnosis it can be better to start it as an application. This makes VPOP3 run in the account of the currently logged in user, rather than the service account, so it can eliminate access permission problems. Also, when VPOP3 starts a… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:tutorials?rev=1542192349&do=diff Video Tutorials * Download & Install VPOP3 * Manually installing the PostgreSQL database server * Move the VPOP3 message store to a new folder/drive - V5 text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrading_database_software?rev=1542192349&do=diff Upgrading PostgreSQL Database Software To upgrade the PostgreSQL database software used by VPOP3 * stop VPOP3 * backup the database (<http://wiki.pscs.co.uk/how_to;backup_vpop3#manual_database_backup1>) * uninstall PostgreSQL (from within Windows) if necessary * rename the VPOP3\pgsql folder to something else text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_antivirus_update_error_-_error_55?rev=1542192349&do=diff VPOP3 Antivirus Update Error - Error 55 If you receive an “Error 55” when VPOP3 Antivirus is attempting to upgrade, then this means that the virus definition database is not readable. If you have VPOP3 Antivirus version 1.0.6 or earlier (check on Settings text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_historical_logger_backlog?rev=1542192349&do=diff VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:batch_file_to_end_a_database_backup?rev=1542192349&do=diff Batch file to end a database backup VPOP3 runs pg_dump.exe to perform the regular database backups. Ending this process through Task Manager will not end the back-end database processes creating the backup data. This batch file will do it for you. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:global_signature?rev=1542192349&do=diff Global Signature You can set a Global Signature in VPOP3 by going to Settings -> Global Signature The Global Signature option lets you tell VPOP3 to add a standard piece of text or HTML to the bottom of all outgoing messages. You can create just a plain text, or text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_messages?rev=1542192349&do=diff LogDB.Messages table The LogDB.Messages table contains a record of all messages logged by VPOP3. A message is logged when a message is sent/received/etc. Columns * msgid - this is a bigint sequential value which identifies the message uniquely in the database text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_sessions?rev=1542192349&do=diff LogDB.Sessions table The LogDB.Sessions table contains a record of all 'sessions' logged by VPOP3. A session is something like a POP3 server session as an email client downloads messages, or an SMTP client session as VPOP3 sends a message out to the Internet, and so on. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_collectors?rev=1542192349&do=diff Mail Collectors A Mail Collector is how you tell VPOP3 to collect incoming mail. Each Mail Collector is associated with one or more Connections. The VPOP3 Connector Schedule determines when each Connection is run. Mail Collector General Tab Each Mail Collector has a General text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mappings?rev=1542192349&do=diff Mappings In VPOP3, Mappings are a way of explicitly linking an email address to a user or list. They can also be used to indicate that an email address is remote, even though it would otherwise appear to be a local email address. In other email servers, a similar feature may be called 'aliases' text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sender_direct_settings?rev=1542192349&do=diff SMTP Direct Sender Settings Mail Connectors -> Mail Senders -> SMTP Direct Sender -> Settings tab The SMTP Direct Settings tab lets you set how VPOP3 will send mail using SMTP Direct DNS Servers to Use This setting tells VPOP3 the IP addresses of the DNS servers it should use to find the recipients' mail servers. Separate multiple addresses with commas. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_httppost?rev=1542192349&do=diff Spam Filter Rules: HTTPPost Statement HTTPPost Version 2.4.9+ Purpose Enables the script to post data to a web server The HTTPPost statement requires a url, data string, headers variable name and content variable name, in the format HTTPPost <url> <data string> <headers variable name> <content variable name> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_reject?rev=1542192349&do=diff Spam Filter Rules: Reject Statement Reject Version 2.4.5+ Purpose Perform an SMTP 'Reject' on the incoming message The Reject statement requires an error code/text string, in the format Reject <error string> This will reject the current SMTP message with the specified SMTP result code. Use a 4xx error code (eg 450) to reject the message temporarily, or a 5xx error code (eg 550) to reject the message permanently. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:webmail_tabs?rev=1542192349&do=diff Webmail Tabs From version 4 onwards, VPOP3 webmail has a tabbed structure, which enables you to move between various screens with minimal effort. By using tabs, the entire webmail can be loaded in one go - so there is no need to waste time and bandwidth by downloading the same key components each time you switch between the various parts of the webmail. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/video:download_install_vpop3?rev=1542192349&do=diff How to download & Install VPOP3 <flashplayer width=640 height=500>file=<http://wiki.pscs.co.uk/Media/VPOP3+Introduction.mp4&image=http://wiki.pscs.co.uk/Media/VPOP3+Introduction.png></flashplayer> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/what_is:imap4?rev=1542192349&do=diff What is IMAP4 IMAP4 (Internet Mail Access Protocol V4) is a new mail retrieval protocol which can be used as an alternative to the POP3 (Post Office Protocol V3). The main difference between IMAP4 and POP3 is that with POP3 the messages are only stored temporarily on the mail server until they are downloaded to the email client where the messages are stored, manipulated, searched etc. With IMAP4 the messages are stored permanently on the server, and they are manipulated, searched etc on the ma…