https://wiki.pscs.co.uk/ 2026-05-06T05:13:50+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2026-04-21T11:12:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_to_a_new_pc?rev=1776769960&do=diff Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC text/html 2019-11-12T16:09:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_to_a_new_pc?rev=1573574948&do=diff Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC text/html 2025-10-14T15:43:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_hosted_vpop3?rev=1760456581&do=diff GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_backup_of_vpop3?rev=1542192349&do=diff How to Restore a backup of VPOP3 The instructions below are to restore a full backup. You may also be able to recover deleted messages if you do not need to restore a full backup. Version 5 or later If you just need to restore a database backup, see steps 4 to 7 below. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_other_hosting?rev=1542192349&do=diff GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command. text/html 2025-05-21T07:57:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:allowing_mail_relay_through_vpop3?rev=1747814238&do=diff How To Allow Mail Relay Through VPOP3 If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well. This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn't know who that user is. This can cause a problem if unauthorised users try to send mail through… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:backup_vpop3?rev=1542192349&do=diff How to Backup VPOP3 By default VPOP3 v3 and later will automatically perform a daily backup of the database into a file called DBBACK-x.DMP, where the backup file rotates on a weekly basis (DBBACK-0.DMP is Sunday's backup, DBBACK-1.DMP is Monday's backup, etc). text/html 2020-06-29T10:43:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_7?rev=1593427438&do=diff How to upgrade VPOP3 to version 7 or later from version 6 or earlier As usual the process to upgrade is simply to install the later version over your existing installation (do not uninstall anything first). The below is technical information detailing an extra step performed by the installer in this particular upgrade step. text/html 2026-03-16T16:00:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:syntax?rev=1773676810&do=diff Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing text/html 2024-01-15T11:35:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:repairing_corrupted_database?rev=1705318545&do=diff Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered). text/html 2026-03-18T20:51:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:faq?rev=1773867093&do=diff Frequently Asked Questions Pre-Sales Questions * What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise? * Do I have to pay VAT? * Will I receive a VAT invoice? * What are the limitations of the Home User licence Sales Questions * How can I place an order? * Can I add two licences together? * I got a copy of VPOP3 via Trialpay and would like a refund General * How do I get support? * VPOP3 Roadmap * What do I do if I have lost my VPOP3 licence details?… text/html 2026-03-23T10:18:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:create_an_ssl_certificate?rev=1774261123&do=diff How to create an SSL Certificate VPOP3 Enterprise supports SSL certificates for encrypted sessions. The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:incoming_smtp_feed?rev=1542192349&do=diff Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox: text/html 2026-04-06T17:57:00+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:make_vpop3_redownload_messages_from_isp?rev=1775498220&do=diff How to make VPOP3 re-download POP3 messages from the ISP If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it. If, during this time, you want to make VPOP3 download those messages again, then you can do so. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:moving_messages?rev=1542192349&do=diff How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sending_mail_from_different_email_addresses_or_domains?rev=1542192349&do=diff Sending mail from different email addresses or domains VPOP3 does not (by default) place any restrictions on which email addresses or domains you can send mail from. However, there may be external restrictions on which email addresses/domains you can send from. For instance, if you send mail through your ISP's mail server, they may only allow you to send mail from specific addresses, or the domain you send mail from may have a sender policy defined, such as text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_vpop3_spam_filtering_with_lan_forwarding?rev=1542192349&do=diff Using VPOP3 Spam Filtering with LAN Forwarding When using the VPOP3 Spam filter with LAN forwarding you need to be aware a bit of how it works. The spam filter will only quarantine messages which are going to a VPOP3 user. This is because that user needs to be able to log into VPOP3 to be able to view their quarantined messages. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_general?rev=1542192349&do=diff SMTP -> General tab This page is reached from Services -> SMTP Server, then the General tab. This page lets you set general settings for the SMTP service component of VPOP3. The SMTP service is how users send outgoing mail, and how incoming SMTP messages arrive. Service Name text/html 2021-06-29T08:35:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:smtp_relay_service?rev=1624955743&do=diff SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:creating_extra_smtp_services?rev=1542192349&do=diff Creating Extra SMTP Services In VPOP3 Enterprise (not VPOP3 Basic) you can create multiple SMTP services. This can be useful if you want VPOP3 to listen on different ports and/or have different settings. There are two ways of doing this. Have a single SMTP service listening on multiple ports or IP addresses text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:data_stream_contained_nul_character?rev=1542192349&do=diff Data stream contained NUL character Description of the problem NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_maintenance?rev=1542192349&do=diff Database Maintenance VPOP3 uses the PostgreSQL database server for most of its data storage. Normally this will not require any special maintenance, because it will manage itself. To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs… text/html 2019-11-08T15:37:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_5?rev=1573227472&do=diff How To Upgrade VPOP3 to version 5 or later Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_a_mobile_phone_with_vpop3?rev=1542192349&do=diff Using a Mobile Phone with VPOP3 Many people want to use a mobile phone to send/receive their email nowadays. This is usually easy to do with VPOP3. The recommended way is to have the phone connect directly to VPOP3 for sending/receiving email. To do this, you need to do three things: text/html 2019-11-12T16:06:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v2_-_move_to_a_new_pc?rev=1573574804&do=diff How To Move VPOP3 Version 2 to a New PC (Also applies to version 1.x) To move VPOP3 to a new PC you should go through the following steps: * Copy the VPOP3 files * Copy the VPOP3 directory and subdirectories from the old PC to the new PC. (If you are moving to Windows Vista/2008/7/2012/8 or later, do NOT copy the files to a 'Program Files' folder on the new PC. Recent versions of Windows have special protection for those folders, which is not compatible with VPOP3) text/html 2019-09-19T13:41:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:dnssec?rev=1568900489&do=diff DNSSEC DNSSEC (Domain Name System Security Extensions) is used to secure DNS records and prevent them from man-in-the-middle attacks and spoofing. DNSSEC has been around for 10 years, but it has generally not been widely adopted for various reasons, but it is text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:automatically_forwarding_spam_to_the_pscs_spamtraps?rev=1542192349&do=diff How to automatically forward spam to the PSCS spamtrap Spam filter companies use “spamtraps” to catch samples of spam for analysis so filters can be updated. We do this here as well. Most types of spam are already caught by our spam traps, however sometimes people get lots of spam which gets through the filter because their particular type of spam does not currently get sent to our spam traps. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_size?rev=1542192349&do=diff VPOP3 Database Size The VPOP3 directory is stored in the VPOP3\pgsql\data folder and subfolders. If you are concerned about the size of the VPOP3 database, there are several factors which may make the database larger than you would expect: * The VPOP3 database contains a lot more information than just messages in mailboxes. This can include settings, outgoing messages, historical logging information, statistical information for the spamfilter, information about archived messages, etc. Also,… text/html 2019-02-06T17:10:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:postgresql_replication?rev=1549473031&do=diff PostgreSQL Replication PostgreSQL 9.1 (used in VPOP3 5 and later) supports replication from a 'Master' to a 'Slave' database server. This can be used with VPOP3 for having a near-realtime backup of your settings & messages. To use the replication, you need to have a file share which is accessible from both PCs. The thing to watch out for is that the PostgreSQL services may be running as a different user from the currently logged in user, so make sure that the user(s) which the PostgreSQL servi… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:remove_messages_from_the_outbound_queue?rev=1542192349&do=diff How to remove messages from the outbound queue To delete messages from the VPOP3 'OutQueue': * log into the VPOP3 settings * go to the Users page * click on the OutQueue entry in the accounts list. This will show you a list of all the messages waiting to be sent by VPOP3 text/html 2025-12-17T09:19:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_database_backup?rev=1765963180&do=diff Restore a database backup By default VPOP3 makes a daily backup of the VPOP3 database to a file 'DBBACK-n.DMP' in the VPOP3 installation directory (it is possible to change this in the settings). These are cycled on a weekly basis so you will usually have the last seven days' worth of backups. These can be useful if the database gets damaged somehow. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_folder_-_v5?rev=1542192349&do=diff Restore selected mail folders or mailbox in VPOP3 v5 or later (This option is only available in VPOP3 Enterprise) First - if the problem is that messages were deleted very recently (the default is within 3 days), you can probably use the Undelete feature in VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:troubleshooting_tips?rev=1542192349&do=diff Troubleshooting Tips Telnet One of the most basic, and useful, tools for troubleshooting email systems is a Telnet client. Installing Telnet Client Unfortunately, since Windows XP, Microsoft do not install the Telnet client into Windows by default, so you may need to install the Telnet client yourself. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3?rev=1542192349&do=diff How To Upgrade VPOP3 Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5 Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2018-12-05T15:25:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_message_store_folder?rev=1544023524&do=diff v3/4 - Move the message store to a new folder/drive This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is. * Stop VPOP3 * Stop PostgreSQL text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_access_security?rev=1542192349&do=diff How To Setup VPOP3 Service Security VPOP3 can be configured to restrict access to its various services depending on the client computer's IP address. This is useful if you want to allow access from only certain IP addresses (eg within your LAN) and prevent access from other IP addresses (eg the Internet). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:whitelist_blacklist?rev=1542192349&do=diff Spamfilter Whitelist & Blacklist The VPOP3 spamfilter has a whitelist and a blacklist for sender addresses. It also has a whitelist and blacklist for words/phrases. You can view these lists in the VPOP3 settings by going to Settings -> Spamfilter -> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:write_your_own_spam_filter_rules?rev=1542192349&do=diff How to write your own spam filter rules VPOP3's spam filter uses a basic scripting language designed for filtering email messages, so a full description of writing your own rules would be very long and complex, as it is really something that only a programmer should do. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:attachment_processing?rev=1542192349&do=diff Settings -> Attachment Processing The Attachment Processing page allows you to configure VPOP3 to perform two distinct functions on messages that contain attachments: * * Filtering The Filtering tab is divided into four main sections: Attachment Filtering text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:incoming_smtp?rev=1542192349&do=diff Incoming SMTP Mail If you have an incoming SMTP mail feed, then the mail server sending mail to you will connect to your VPOP3 computer to send the mail. The mail connection is controlled by the sending computer. IMPORTANT If you have a permanent Internet connection with a static IP address, the usual way of having incoming SMTP is to configure your text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_advanced?rev=1542192349&do=diff Misc -> Advanced Tab Settings -> Misc Settings -> Advanced You will normally not need to change any settings on this page unless VPOP3 technical support have suggested it. If you do make changes, and want to go back to the original settings, the Restore Defaults button will restore the settings to their defaults. text/html 2023-01-18T15:57:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spam_filter_rules?rev=1674057433&do=diff Spam Filter Rules VPOP3 Versions 2.1.7 and later have a built-in spam filter system which supports a simple script language optimised for content- and spam-filtering of email messages. This reference contains a definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 are released, more language features may be added, so this reference indicates in which version of VPOP3 a particular feature was added. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_get_support?rev=1542192349&do=diff How do I get support? You can get support for our software products in several ways. By telephone * You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence (+VAT if applicable) . This entitles you to software upgrades, remote support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_write_an_email_to_technical_support?rev=1542192349&do=diff How do I write an email to technical support? Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later When sending the email, please make sure you include all relevant information: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:lost_licence_details?rev=1542192349&do=diff Lost Licence Details If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicable) to search for it as it is a time consuming task. If you need us to do this search, then email sales@pscs.co.uk. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_postgresql?rev=1542192349&do=diff What is PostgreSQL? PostgreSQL is an SQL database engine. VPOP3 and PostgreSQL In VPOP3 2.x, VPOP3 uses a database engine called SQLite for its database needs. SQLite has limited locking facilities, so on busy systems we encountered problems where databases would need very frequent updates, and the lock limitations would cause the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_vpop3_software_maintenance?rev=1542192349&do=diff What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:autoresponders_out_of_office?rev=1542192349&do=diff Autoresponders / Out of Office VPOP3 has an autoresponder facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' replies, but it is not limited to that use. To set an autoresponder, the administrator can edit the user and go to the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:exchange_2007?rev=1542192349&do=diff Exchange 2007 You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as normal. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:french_webmail_language_file?rev=1542192349&do=diff French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:general_configuration_tasks?rev=1542192349&do=diff Initial Configuration Tasks After installing VPOP3, you will need to get into the VPOP3 settings. The easiest way of doing this is to find the VPOP3 Status Monitor in the Windows task tray. Right-click this icon, and choose 'VPOP3 Settings'. (If that doesn't work, see this article to troubleshoot Status Monitor problems). Alternatively, on the VPOP3 PC, you can go to Start text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:german_webmail_language_file?rev=1542192349&do=diff German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie m&uuml;ssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installation_conflicts?rev=1542192349&do=diff Installation conficts During installation, the installer program does some basic checks for conflicting software. This is software which is providing the same services as the VPOP3 software - i.e. SMTP, POP3 and/or LDAP services. For POP3/SMTP it will show the text which the conflicting software announces itself as. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installed_new_router_and_now_nothing_works?rev=1542192349&do=diff We installed a new router and now nothing works If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn't seem to work afterwards. This is because it may be that the new router allocates new IP addresses on your network. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installing_postgresql_database_on_another_port?rev=1542192349&do=diff How to install PostgreSQL to use another port If the VPOP3 computer has a version of PostgreSQL older than version 8.3 installed for other software, and you can't/don't want to remove that you need to set up the PostgreSQL 8.3 or later for VPOP3 to use a different TCP/IP port number. text/html 2019-11-12T16:09:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:move_vpop3?rev=1573574974&do=diff How To: Move VPOP3 You can usually move VPOP3 without having to uninstall and reinstall. It is best to move VPOP3 rather than reinstalling from scratch on the new PC or in the new location, because that way you can keep all your existing settings, rather than having to try to recreate them. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:mx_send_warning?rev=1542192349&do=diff MX Send Warning - ..... If you see the text 'MX Send Warning - <error message>' in the VPOP3 status monitor, that means that VPOP3 is trying to send a message to another mail server using the MX send method (direct to the recipient's mail server) and text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sender_policy_framework?rev=1542192349&do=diff Sender Policy Framework / SPF SPF is a system used to tell mail servers which IP addresses can send mail from which domains. It is designed to reduce 'spoofing' of email addresses. For instance, if you receive an email message from your bank, your mail software can check that it came from an IP address authorised to send mail from your bank, and treat the message with suspicion if it didn't come from an authorised IP address. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:smtp_client_problem?rev=1542192349&do=diff VPOP3 - SMTP Client Problem These errors occur whilst VPOP3 is communicating with your ISP's SMTP mail server to send your mail. If the message text is: Error with SMTP Client (XXXX (YY)) The server connection was closed unexpectedly Then this means that the the connection between VPOP3 and your ISP's SMTP mail server was closed when VPOP3 did not expect it to be. This can be caused by the network connection failing or a bug in the ISP's mail server which drops the connection in abnormal circ… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:use_download_rules_for_incoming_pop3_filtering?rev=1542192349&do=diff Use Download Rules for incoming POP3 message filtering If you have VPOP3 retrieving messages from a POP3 account on an ISP, then you can use Download Rules to do basic filtering on incoming messages. (If you have incoming SMTP, then use SMTP Rules instead) Download rules cannot perform all mail filtering tasks. For more features, text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_message_store?rev=1542192349&do=diff How to move the VPOP3 Message Store to a new PC Use this option if you want to have VPOP3 running on one PC, but have the message store database on another PC. Manually Install PostgreSQL on the new PC Download the 'pgInstaller' version of PostgreSQL from the text/html 2018-12-05T15:25:41+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_to_a_new_folder?rev=1544023541&do=diff How to move VPOP3 V3 to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop PostgreSQL * Remove the PostgreSQL service * Move VPOP3 to the new folder text/html 2019-11-12T16:10:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_the_message_store_to_a_new_folder_drive?rev=1573575042&do=diff v5 - Move the message store to a new folder/drive Here is an alternative method, which may be simpler, but only moves the data, not the whole database store (which is a subtle difference) This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is. text/html 2021-03-19T16:01:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_to_a_new_folder?rev=1616169708&do=diff How to move VPOP3 V5+ to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop VPOP3DB * Remove the VPOP3DB service * Move VPOP3 to the new folder text/html 2026-01-05T09:31:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_re-downloading_old_messages_from_isp_pop3_server?rev=1767605507&do=diff VPOP3 re-downloading old messages from the ISP POP3 server If you tell VPOP3's POP3 mail collector to leave messages on the ISP's server for a few days, you may find that sometimes VPOP3 will redownload all the messages from the ISP mailbox again. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_xxxxx_server_access_not_allowed?rev=1542192349&do=diff VPOP3 Server Access Not Allowed If you get an error like: -ERR VPOP3 Server access not allowed! when trying to access VPOP3, then this means that the relevant server's IP Access Restrictions defined in VPOP3 do not allow access from your client computer. text/html 2025-06-23T10:51:46+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:imap4_server_script?rev=1750675906&do=diff IMAP4 Server Scripting (Added in V6.12) DoCapability function When the IMAP4 CAPABILITY command is received, VPOP3 generates a capability string based on settings, then calls DoCapability(ipaddr, capabilities) * ipaddr = IP address of the client computer text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_senders?rev=1542192349&do=diff Mail Connectors -> Mail Senders The Mail Sender tells VPOP3 how to send mail out to the Internet. If you want to send mail for specific users to another specific mail server (e.g. a local Microsoft Exchange Server or another VPOP3 server) then use the text/html 2018-12-05T15:24:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_can_i_place_an_order?rev=1544023484&do=diff How can I place an order Online The easiest way to place an order is online. Click on the Purchase item in our website navigation bar, and select the appropriate product. You will be presented with a price list. Choose the required item and click the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:vpop3av?rev=1542192349&do=diff What is the VPOP3 Antivirus solution? “VPOP3 Antivirus” is a new product to replace the avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus uses the popular 'ClamAV' virus scanner to scan incoming and outgoing messages for viruses. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_vpop3_upgrade_protection?rev=1542192349&do=diff What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5.x) free of charge when they are released during the period of validity of your Software Maintenance. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:create_a_connection_method?rev=1542192349&do=diff How to Create a Connection There are two ways that VPOP3 can be configured to connect to the Internet. Which one you use depends on the service provided by your ISP. Using a Permanent 'Always On' Connection This is the most common connection method. It assumes you are connecting to the Internet via a router which is permanently connected. In this scenario VPOP3 simply needs to connect to the router so setting up VPOP3 is very simple. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:delete_outqueue_messages_directly_from_the_database?rev=1542192349&do=diff Delete OutQueue messages directly from the database If there is an extremely large number of messages (eg hundreds of thousands) in the VPOP3 OutQueue, then it may take a very long time for VPOP3 v5 and later to start as it check the message database tables for consistency during initialisation. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:encrypt_sessions?rev=1542192349&do=diff How To Encrypt Sessions VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted. This requires an SSL Certificate to be created for VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_0x80040201_when_sending_mail_in_outlook?rev=1542192349&do=diff Error 0x80040201 when sending mail in Outlook Often this is because there is 'Read Receipt' stuck in the Outlook out queue, but these do not show in the Outlook Outbox view. We found this article helpful: <http://www.howto-outlook.com/howto/deletereadreceipt.html> If you need help with following this, you can call us, but it text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:estimate_db_upgrade_time?rev=1542192349&do=diff How to estimate Database Upgrade Time When upgrading from VPOP3 version 3 or 4 to version 5, the PostgreSQL database engine needs to be upgraded. This involves backing up the database data, upgrading the database engine, then restoring the data. This can take some time on large databases. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:handling_mail_for_multiple_incoming_domains?rev=1542192349&do=diff Handling mail for multiple incoming domains VPOP3 can easily handle mail for several incoming domains. Exactly how you do it depends on the exact situation. All domains are 'aliases' If the domains are aliases of each other, for instance, you have 'mycompany.com' and 'mycompany.org', both of which are the same, so each address at mycompany.com also exists at mycompany.org, and the emails go to the same people regardless of which domain is used, then you simply configure the domains in the ma… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:imap4?rev=1542192349&do=diff Using IMAP4 with VPOP3 Enterprise VPOP3 Enterprise supports IMAP4 email clients (VPOP3 Basic does not). With IMAP4 the email folders and messages are stored on the mail server. The email client then synchronises with the server. Also, unlike with POP3, several things can access the same mailbox at once. text/html 2021-03-08T10:48:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:install_vpop3?rev=1615200520&do=diff How to Install VPOP3 Simply download VPOP3 from the website, and run the installation program and follow the prompts. Occasionally people may have problems with the PostgreSQL part of the installation. If that happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and we will do our best to help. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installation_checklist?rev=1542192349&do=diff Installation checklist This list contains some things you may want to check before or after installing VPOP3 to make sure it's not going to encounter any common issues. Before installation * Make sure that VPOP3 is not installed on a RAID 5 or RAID 6 array. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installation_errors?rev=1542192349&do=diff Installation Errors This page lists some errors which may occur during installation and the solution. In general, do NOT 'ignore' any errors unless we tell you to. If you have to retry an installation, when it is an upgrade from versions 1 - 4 going to version 5 or later, then make sure you have told the installer to install the database. Sometimes a partial installation will make the installer think that the database is already installed. text/html 2026-04-06T17:59:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:mail_not_downloading_from_isp?rev=1775498387&do=diff Mail Not Downloading From ISP This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -> Mail Collectors -> (name) -> POP3 General tab). If you do this, VPOP3 will leave messages on the ISP's mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won't download them again. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outbound_messages_not_appearing_in_monitor?rev=1542192349&do=diff Outbound Messages Not Appearing in Monitor Target Mailbox For VPOP3 to monitor outbound messages it needs to be able to work out that the message is FROM: a user whose mail should be monitored. To do this it has to examine the FROM: address in the message header. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:redirect_message_for_a_user_if_the_sender_is_a_particular_email_address?rev=1542192349&do=diff Redirect message for a user if a sender is a particular email address Say you want messages addressed to 'user1' to be redirected to 'user2' if they came from customer@domain.com This is an unusual requirement, so there is no way to do it in VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:reinstall_vpop3?rev=1542192349&do=diff How to Reinstall VPOP3 To reinstall VPOP3 simply run the VPOP3 installer again, making sure that you do the install into the same directory as your current installation is in. Do NOT uninstall VPOP3 first, unless you are happy to lose all existing settings, messages, users etc. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:remoteaccessdialup?rev=1542192349&do=diff Remote Access to VPOP3 without a permanent Internet connection If you do not have a permanent connection to the Internet, then the user will need to dial directly into the VPOP3 computer or another computer on the network. This only works reliably if the dial-inserver is running Windows NT, Windows 2000 or later versions. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:require_smtp_authentication?rev=1542192349&do=diff Require SMTP Authentication There are some situations where VPOP3 needs to know who is sending mail. This may be if you have VPOP3 configured to behave differently depending on who is sending messages - eg if you have different message size limits depending on the sender, or if you have message monitoring configured for certain users, or you don't want certain people to be able to send mail at all. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:total_rebuild_of_database?rev=1542192349&do=diff Total Rebuild of Database If you suspect database corruption, sometimes the best thing to do is to totally rebuild the database. This involves six steps: * Stop VPOP3 * Backup Database * Delete Database * Re-create Database * Restore/Create Database text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:transmission_receipt?rev=1542192349&do=diff Transmission Receipt Message This is not an error message, but we are listing it here because it confuses some people. VPOP3 sends a 'Transmission Receipt' when a message is sent out, and it contains a header asking for the receipt. The default configuration is that it will send the transmission receipt if the sender asks for a read receipt. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_advanced_vpop3_features_with_lan_forwarding?rev=1542192349&do=diff Using VPOP3 Advanced Features with LAN Forwarding If you are wanting to use any of VPOP3's advanced features (such as mailing lists, message monitoring, wildcard aliases etc) because you are LAN forwarding to a less capable server, then you will usually need to have VPOP3 do all its normal message routing functions initially, then, as the final stage have it forward the messages on to the other server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_deleting_messages_as_old_messages?rev=1542192349&do=diff VPOP3 Deleting messages as 'old' messages If VPOP3 says 'deleting old message' in the status window activity log that means that it has seen the unique ID of that message before, longer ago than the time specified for VPOP3 to leave messages on the server, so it thinks that the message is an old message, and so deletes it. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_historical_logger_backlog?rev=1542192349&do=diff VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_not_starting_properly?rev=1542192349&do=diff VPOP3 Not Starting Properly If VPOP3 is not starting properly, then the first thing to check is whether the database server is starting. In VPOP3 v3 and later, VPOP3 uses a PostgreSQL Database server for data storage, so if the database server is not running, VPOP3 will not be able to start properly. In this case, the VPOP3.EXE process may appear in Task Manager, but it won't respond to anything, or it may appear in Task Manager and then stop after a short period. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_sending_high_volumes_of_unrecognised_mails?rev=1542192349&do=diff SMTP Relay Protection in VPOP3 SMTP Relay Protection should be used on ALL SMTP mail servers (such as VPOP3) which have a permanent connection to the Internet. You may also want to use it on servers which are only connected occasionally via a dial-up connection. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:alter_lan_forwarding_queued_messages_going_to_one_server_to_go_to_another?rev=1542192349&do=diff Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the queued messages to go to the new server. (Note that, if planning ahead, it may be easier to use DNS text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:alter_lan_forwarding_rules_for_one_server_to_go_to_another?rev=1542192349&do=diff Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the LAN forwarding rules to point to the new server. (Note that, if planning ahead, it may be easier to use text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:copy_smtp_rules?rev=1542192349&do=diff Copy SMTP Rules - Database Query This is an advanced Database action. There is no simple query that will perform the required operation, so we have to create a custom PostgreSQL function to copy the data. At a command prompt in the VPOP3 directory run text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_files_used_in_vpop3_2.x?rev=1542192349&do=diff Database files used in VPOP3 2.x VPOP3 2.x usually uses SQLite 2.8.3 as its database engine. This stores databases in discrete *.db files in the VPOP3\_database directory on the server PC. We do not recommend that you access these databases directly unless you know what you are doing, and we strongly discourage the alteration of data in the databases directly unless technical support request you to. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_restore?rev=1542192349&do=diff Database -> Restore Tab This tab is only in VPOP3 Enterprise (v5 and later), and is for performing a partial (mailbox/mail folder) restore of the database. To do a full restore of the database, or for VPOP3 Basic/Standard, see the “Restore a Backup of VPOP3” topic Using the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_schema_used_in_vpop3_5.x?rev=1542192349&do=diff Database schema used in VPOP3 5.x Note that all information in this section is subject to change. We do not guarantee that the database schema will remain constant, even between minor upgrade versions, so use this information at your own risk. Do not alter the database schema used by VPOP3 (including indexes, triggers & functions) or your whole VPOP3 data store may collapse. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:diagnostics?rev=1542192349&do=diff Settings -> Diagnostics The Diagnostics page allows you to enable, configure and disable various methods of diagnostic logging, within VPOP3. Log file overview By default, VPOP3 will keep two copies of most log files: * The current log file, with a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:global_address_book?rev=1542192349&do=diff Settings -> Global Address Book The VPOP3 global address book allows users to access a shared address book from any email client which supports the 'LDAP' protocol (most modern email clients do, but they may call it 'directory service' Importing Entries text/html 2026-03-16T11:12:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:group_a_user_s_folders_into_letter_groups?rev=1773659562&do=diff Group a user's folders into letter groups This is useful in VPOP3 Enterprise if you have a large folder with many subfolders and want to group the subfolders into other subfolders based on their first letter For example, if you have * Customers text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:imap4_advanced?rev=1542192349&do=diff IMAP4 -> Advanced tab This page is reached from Services -> IMAP4 Server, then the Advanced tab. Here are some advanced options for the IMAP4 service in VPOP3 Fake access to inaccessible mailboxes In the IMAP4 service you may have folders which do not exist. For instance, if you are accessing a shared Inbox folder from a user called 'Karen', then their folder will be called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:list_messages_in_lan_forwrding_queue_waiting_to_go_to_a_specific_server?rev=1542192349&do=diff Database query to list messages in the LAN forwarding queue waiting to go to a specific server The VPOP3 settings show the first 100 messages in the LAN forwarding queue. Usually this is sufficient as the LAN forwarding queue is usually nearly empty, but in case of a problem it may be much bigger. The database queries below let you list just messages going to a specific server. text/html 2026-02-24T15:49:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_mx_control?rev=1771948188&do=diff Lua SMTP MX Control Every time VPOP3 is going to send messages using direct MX sending, it runs a script called mxout.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). Global Variables Starting with v8.8, the following global variables are defined: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_collectors?rev=1542192349&do=diff Mail Collectors A Mail Collector is how you tell VPOP3 to collect incoming mail. Each Mail Collector is associated with one or more Connections. The VPOP3 Connector Schedule determines when each Connection is run. Mail Collector General Tab Each Mail Collector has a General text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:make_lan_forwarding_immediately_attempt_to_dequeue_all_pending_messages?rev=1542192349&do=diff Database query to make LAN Forwarding immediately attempt to dequeue all pending messages If VPOP3 cannot send messages using LAN Forwarding it will queue the message and retry periodically. Usually there is no need to do anything special if there was a problem with the onward mail server which has now been fixed, VPOP3 should soon retry the messages automatically (based on the value of the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_dns?rev=1542192349&do=diff Misc -> DNS Tab Settings -> Misc Settings -> DNS The DNS tab lets you specify which DNS servers VPOP3 will use. DNS (Domain Name System) is a system which converts Internet host names (eg www.google.com) into a numeric IP address (eg 1.2.3.4), because all connections on the Internet are actually performed using numeric IP addresses, but it is easier for people to remember names. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:pop3_collection?rev=1542192349&do=diff POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:quarantine_viewer?rev=1542192349&do=diff Spamfilter Quarantine Viewer Settings -> Spamfilter -> Quarantine Viewer The Quarantine Viewer lets you see messages which have been quarantined by the VPOP3 Spam Filter. As an administrator you can see quarantined messages for any user, and release them if appropriate. If you release a message, it will be sent into the original recipient's Inbox, not into your Inbox. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:scheduling_management_scripts?rev=1542192349&do=diff Scheduling Management Scripts VPOP3 runs a script called scheduler.lua in the background, it will periodically call functions in this script at approximately 1 minute, 5 minute, 1 hour and 1 day intervals. These times are only approximate so should not be relied upon for timing. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sender_advanced_relay_settings?rev=1542192349&do=diff Mail Sender Advanced Relay Settings SMTP Return Address The SMTP Return Address (or Return Path) is a hidden part of a message which says where bounce messages (and other automated responses) should be sent. (It is not the same as the Reply address text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_advanced?rev=1542192349&do=diff SMTP Service -> Advanced Tab Services -> SMTP Server -> Advanced Tab Refuse SMTP Connections from This setting should be rarely needed, and should be normally left blank. It is here for historic purposes. If you put some text in this box, then VPOP3 will refuse any SMTP connections from clients whose 'HELO'/'EHLO' command data contains the text specified here as a substring. Eg, if this setting is set to '.myisp.com', then VPOP3 would refuse SMTP connections from any client which sends the c… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_db_comparator?rev=1542192349&do=diff Spamfilter database comparators Several Spamfilter DB statements allow comparators which are listed below If the value specified in the statement is numeric: * = or == compare numeric values for equality * <> or != compare numeric values for inequality text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_longsenderdomain?rev=1542192349&do=diff Spamrules example - increase spam score for long sender domain This script is for the case where you to increase the spamminess of emails where the sender's email address contains a long domain. In this case we'll say if the sender's domain has 20 or more characters in the first section (between the @ and first .). Note that we do not necessarily recommend that you do this as it is not a very good indicator of spam, but it is something we've been asked for, so here it is. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_manylinks?rev=1542192349&do=diff Spamrules example - increase spam score if there are many links in the email This script is for the case where you to increase the spamminess of emails where the email contains many links - in this case we'll say if the email contains 10 or more links. Note that we do not necessarily recommend that you do this as it is not a very good indicator of spam, and will probably catch a lot of newsletter type emails, but it is something we've been asked for, so here it is. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_ifmatch?rev=1542192349&do=diff Spam Filter Rules: IfMatch Statement IfMatch Version 2.1.7+ Purpose Allows you to perform a regular or substring match on a variable or part of the message being processed IfMatch statements require a data parameter and a search value, in the format text/html 2019-08-19T08:58:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:status_monitor_protocol?rev=1566205125&do=diff Status Monitor (port 5109) protocol This page documents the protocol used between VPOP3 and the Status Monitor. It's not intended for any other purpose, so it's a bit limited, but in certain cases you may find this useful Login Before the Status Monitor receives any updates or can issue commands it must log in using a user's credentials. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:version_5_webadmin_api?rev=1542192349&do=diff Version 5 Web Admin API This section is only relevant for people who may want to access the Administration features from their own scripts, or want to customise the standard administration pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:can_i_change_the_vpop3_licence_owner_name?rev=1542192349&do=diff Can I change the VPOP3 licence owner name? The VPOP3 licence owner name is tied to the licence key, so you cannot just change the name without getting a new licence key. There is generally no need to change the licence owner name since it is not published anywhere, but if you really must change the name, then you can request a name change if you upgrade to a later version or larger size of VPOP3 or there is a £10 administration fee if you just want to change the name without upgrading the lice… text/html 2020-11-25T10:22:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:do_i_have_to_pay_vat?rev=1606299759&do=diff Do I have to pay VAT? You will need to pay VAT if you are in the UK or if you are elsewhere in the European Union and are not purchasing the software for a VAT registered company. The VAT rate you will need to pay is the same as your country's normal VAT rate. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_for_vpop3?rev=1542192349&do=diff GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:multiple_vpop3_status_icons?rev=1542192349&do=diff Multiple VPOP3 icons in the taskbar If you reinstall VPOP3 it is possible that you may end up with two VPOP3 Status Monitor icons in the task tray. This doesn't mean that two copies of VPOP3 are running, just that two copies of the VPOP3 Status Monitor are running. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:remote_access?rev=1542192349&do=diff Support Remote Access facility If you use a paid technical support option we have the facility to remotely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:website_login?rev=1542192349&do=diff How do I login to the PSCS website? You can access your licence details and invoices on the www.pscs.co.uk website. To log into the website click the Login button at the top right of the website. You will log in using the email address you specified linked to your account (usually the email address you used when placing your order) and your password. The password is initially randomly generated and emailed to you with your invoice(s). If you have not received the password, or have forgotten i… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:windows_server_port_conflicts?rev=1542192349&do=diff Windows Server Port Conflicts LDAP Server Conflict When you run VPOP3 on a server edition of Windows you may receive an error saying LDAP server not started - couldn't bind socket port 389 (10048) This error happens because VPOP3 contains an LDAP (Lightweight Directory Access Protocol) server for its global address book functionality, and the Windows 2000/2003 'Active Directory Service' also uses LDAP as its mechanism. These two services are conflicting. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:421_4.3.2_vpop3_smtp_server_access_disabled_-_low_memory?rev=1542192349&do=diff 421 4.3.2 VPOP3 SMTP Server access disabled - low memory! This error means that VPOP3 has detected that there is not enough free memory available on the server. If this happens it refuses to accept new messages because that may make the PC crash and possibly lose data. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:550_5.7.1_relaying_not_allowed_bad_sender_ip_address?rev=1542192349&do=diff 550 5.7.1 Relaying not allowed! Bad sender IP address This SMTP error message means that the computer which is sending the message is not permitted to send outgoing messages based on the VPOP3 SMTP Service's Access Restrictions. This is probably because someone is trying to send messages from outside your local network, and you have not configured VPOP3 to allow this. You have to be careful when allowing this, because you may configure VPOP3 to be an open-relay, which is a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:11001?rev=1542192349&do=diff Socket Error 11001 - Host not found (authoritative answer) This means that the ISP POP3 or SMTP server which you have told VPOP3 to connect to does not currently exist. This might be that you have mistyped the server address, or that your ISP is having temporary problems, or that you are using an internal text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:allow_remote_access_to_vpop3_mailboxes?rev=1542192349&do=diff Allow Remote Access to VPOP3 Mailboxes Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc. These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don't have a permanent Internet connection, see text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:attachments_have_been_removed_or_renamed?rev=1542192349&do=diff Attachments have been removed or renamed If you have received an email and one or more of its attachments have been removed or renamed, it might be a result of Attachment Filtering. You can inspect the filtering rules by going to Administration Settings -> Settings -> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:backscatter?rev=1542192349&do=diff Backscatter In email, “backscatter” is the term used if you send bounce messages back to spam messages. As most spam messages use forged email addresses, then the bounce messages will go to an innocent person, who will find them very annoying. Stopping VPOP3 from sending Backscatter text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:changing_a_user_s_password?rev=1542192349&do=diff Changing a user's password To change a user's password in VPOP3, you should log into the VPOP3 settings, go to the 'Users' page, then double-click on the user whose password you want to change. This will bring up a window giving you access to the user's settings. Go to the 'Passwords' tab where you can set the passwords. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:command_prompt?rev=1542192349&do=diff How to Open a Command Prompt In Windows do Start -> Run and then type in cmd in the text box. Click on OK. You should then see a black box with white text and a flashing cursor. This is the command prompt. command prompt dos diagnostic test text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:configure_a_router_to_allow_incoming_smtp?rev=1542192349&do=diff Accepting Incoming SMTP through a router If your ISP is providing you with an SMTP mail feed (incoming SMTP) and you have VPOP3 connecting to the ISP through a router then you will probably need to modify the router configuration to allow this. Most routers' default configuration will only allow outbound connections (ie connections from the local network out to the Internet). If you need to accept incoming SMTP mail, then you need to tell the router to allow inbound connections on port 25 for … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:daily_summary_does_not_show_all_sent_messages?rev=1542192349&do=diff Daily Summary is not reporting all Sent messages For VPOP3 to log outbound messages it needs to be able to work out that the message is FROM: a user whose mail is handled by the local VPOP3. To do this it has to examine the FROM: address in the message header. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:delete_a_user?rev=1542192349&do=diff How to Delete a User To delete a user from VPOP3, go to Users -> Accounts, select the user you wish to delete, and press the Delete button. Deleting an administrator You cannot delete the user as whom you are currently logged into the VPOP3 settings (e.g. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:don_t_download_big_messages_during_the_working_day?rev=1542192349&do=diff Don't download big messages during the working day using Download Rules Say you don't want to download messages over 10,000,000 bytes long between 8:00am and 6:00pm. To do this, create a download rule as: * Rule Type: Ignore * Match Type: All Conditions text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:download_vpop3?rev=1542192349&do=diff How to download VPOP3 To download VPOP3 go to www.pscs.co.uk and click on Download/Try underneath VPOP3 Email Server (1) If you are wanting to download a previous version of VPOP3, click on the download previous versions link (2) Full Downloads If you are wanting to download the current version of VPOP3, click on the appropriate link (3). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:email_-_fax?rev=1542192349&do=diff How to send a fax by email using the VPOP3 FaxServer VPOP3 2.1.0 and later together with the VPOP3 FaxServer software allows you to send specially crafted emails to VPOP3 to have them sent as faxes. To do this, send an email to fax@<yourdomain> . The email subject will be the subject of the fax used on the fax cover page. The email should be in plain text (not text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:err_mailbox_locked?rev=1542192349&do=diff -ERR Mailbox Locked error If your email client displays an '-ERR Mailbox Locked' or '-ERR [IN-USE] Mailbox Locked' error when trying to log into VPOP3 it means that the mailbox is locked. The POP3 standard requires that POP3 mailboxes have an 'exclusive lock' on them when they are in use. This means that only one POP3 client can access the mailbox at once. Also, if a POP3 mailbox is currently accessing a mailbox, then no IMAP4, Webmail or administrator access is allowed to the mailbox at the s… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_expanding_recipient_-_nesting_level_too_deep?rev=1542192349&do=diff Error expanding recipient - Nesting Level too deep You receive an error message saying: Error expanding recipient "<email address>" Nesting Level too deep (51) Check the configuration for loops (Note the '51' number may be slightly different - that's the nesting level - anything over 50 is detected as an error) text/html 2025-10-06T15:21:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_messages?rev=1759764097&do=diff Error Messages This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:filtering_attachments?rev=1542192349&do=diff How to filter attachments VPOP3 can filter attachments in several ways. The most general is to use the Settings -> Attachment Processing -> Filtering tab as described below. VPOP3 can also filter attachments using the content/spam filter, or by using an integrated virus scanner. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:ghost_folders?rev=1542192349&do=diff IMAP4 'Ghost Folders' Sometimes your IMAP4 email client may show folders in the folder tree, but when you select them, you get an error that the folder does not exist. This happens because IMAP4 has the concept of being able to 'subscribe' to folders - this means that you can hide folders by unsubscribing from them. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:how_to_share_domains_between_exchange_and_vpop3?rev=1542192349&do=diff How to 'share' domains between Exchange and VPOP3 If you want to have a VPOP3 server and Exchange Server using the same email domain, then you need to ensure that Exchange does not think it is 'authoritative' for the domain in question. See <http://support.microsoft.com/Default.aspx?kbid=321721> for details of how to do this in Exchange 2000 and 2003 (a similar process may be used in later versions of Exchange - contact your Microsoft Support technician if you need more help). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:how_to_tell_vpop3_some_users_in_the_local_domain_are_not_to_be_handled_by_vpop3?rev=1542192349&do=diff How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3 In some situations you will have a situation where most of your users are handled by VPOP3, but several users will collect their mail directly from a separate POP3 account on your ISP, even though they may have an email address on the same domain as other users. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:ical_on_mac_osx?rev=1542192349&do=diff Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service This requires VPOP3 v6 or later. The following instructions are for Mac OS X v10.7.5 but should work with similar versions. We have not been able to create an account by going to System Preferences text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:inbox_size_is_zero_but_mailbox_size_is_not_zero?rev=1542192349&do=diff Inbox size is zero but mailbox size is not zero In the VPOP3 settings sometimes, on the user account list the “Inbox Count” is shown as zero, but the “Mailbox Size” is not zero. This is not a bug, or mistake - the two figures are showing different things. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:install_the_status_monitor_on_other_pcs?rev=1542192349&do=diff How to install the VPOP3 Status Monitor on other PCs The VPOP3 status monitor icon is run by a separate program from VPOP3, which communicates with VPOP3 using TCP/IP. This means that this program can be installed on any PC which can connect to the VPOP3 computer using TCP/IP (on port 5109 by default). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:invalid_helo_name?rev=1542192349&do=diff SMTP error 'Invalid HELO name' When sending mail you may get an error from the remote SMTP server saying something like 'Invalid HELO name' This happens if the host name configured in VPOP3 does not look like a valid Internet host name (e.g. 'mail.domain.com'). Some SMTP servers don't bother checking this value because it has no authentication value at all, but a few do check that it looks correct. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:iphone?rev=1542192349&do=diff Setting up an iPhone/iPad/iPod Touch To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to allow access by remote users (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN). Adding the mail account to your iPhone/iPad text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:make_vpop3_retry_outgoing_messages_immediately?rev=1542192349&do=diff Make VPOP3 retry outgoing messages immediately If VPOP3 has a temporary problem sending a message it will retry it later. When it will retry it depends on how many times it has already tried to send it, and is based on the 'Sender Retry' setting in the Mail Connectors text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:message_downloads_not_completing?rev=1542192349&do=diff Message Downloads Not Completing The normal reason for message downloads not completing is that a third-party antivirus program is scanning the messages and getting stuck at some point. We recommend that the first thing you do is to temporarily disable the email scanning part of any antivirus program or Internet Security software on the VPOP3 computer (other than those integrated fully with VPOP3 - i.e. 'avast! for VPOP3' or 'Sophos SAV Interface'). Usually that will solve the problem. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:move_the_message_store_-_alternative_method?rev=1542192349&do=diff Move the message store - alternative method This method moves the database data storage location, but not the whole database. This means that the database configuration, logs, transaction logs etc are still stored in the VPOP3\pgsql\data folder, but the actual database tables & indexes are stored in the new location. This may be simpler, but, depending on your requirements, text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:mozilla_thunderbird?rev=1542192349&do=diff How to configure Mozilla Thunderbird This article won't show you all the possible settings in Thunderbird, because there are so many. Thunderbird is one of the most powerful & flexible email clients available at the time of writing, especially if you use IMAP4 (with VPOP3 Enterprise). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:no_transport_provider_is_available?rev=1542192349&do=diff Outlook/Windows Messaging reports "No transport provider is available" If Outlook or Windows Messaging reports No transport provider is available when trying to connect to VPOP3, it can mean several things. (This must be a contender for “the world's most meaningless error message text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_message_headers?rev=1542192349&do=diff How to Obtain Message Headers Most people are familiar with mail headers such as From:, To:, Subject: etc. but there are many more which most people never see. Quite often we need to see the full internet mail headers from an e-mail that is causing problems. This article explains how to get hold of them in some of the more common e-mail clients. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_windows_event_log?rev=1542192349&do=diff Obtaining Windows Event Log Sometimes, the VPOP3 technical support team may need to see entries from the Windows Event log, especially those relating to VPOP3 or the PostgreSQL service. If there are too many entries simply to copy, you can save them to a file to email to technical support. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:out_of_disk_space_when_sending_mail?rev=1542192349&do=diff Out of Disk Space When Sending Mail The first thing you should do is check that there is enough free disk space on the disk where VPOP3 is installed. VPOP3 requires a certain amount of free space before it will allow new messages to be sent, so the disk might not be totally full, but VPOP3 will still report that there is insufficient disk space when you try to send a new message. This buffer zone is designed to help prevent the disk totally filling up, which can cause lots of bigger problems! text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_not_able_to_connect_to_vpop3_enterprise_v6.8_when_using_ssl_tls?rev=1542192349&do=diff Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS In VPOP3 6.8 SSL v2 is disabled by default (it is considered to be insecure). SSL v3 was released in 1996 and SSL v2 was deprecated because of the well known security flaws. However, it seems that Microsoft Outlook (up to at least Outlook 2010) will not connect to VPOP3 using SSL if VPOP3's SSL v2 is disabled. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:postgresql_server_won_t_start_due_to_damaged_log_files?rev=1542192349&do=diff PostgreSQL server won't start due to damaged log files If the PostgreSQL server won't start at all, because its transaction logs are damaged, you will probably need to recreate the database store totally. To rebuild the database: * Open a command prompt and find the VPOP\pgsql folder text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:problems_accessing_vpop3_settings?rev=1542192349&do=diff Problems accessing VPOP3 Settings If you have problems accessing the VPOP3 settings: * Go to Start -> Programs -> VPOP3 -> Configure VPOP3 on the VPOP3 computer. That should open up a web browser and take you to the login page * If VPOP3 doesn't show the login page, and shows a '403' error page instead, that means that the access restrictions for the WebMail service have been restricted so that this computer cannot access the WebMail service. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:rbl_checking_not_working_in_vpop3_enterprise?rev=1542192349&do=diff RBL Checking not working in VPOP3 Enterprise VPOP3 Enterprise has an RBL checking feature which is configured in the VPOP3 Settings at Services -> SMTP Server -> SPAM Reduction -> Realtime Blacklist Rules If it does not seem to be working properly, there are a few reasons why the RBL feature may not work. text/html 2025-09-11T13:48:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:recovering_messages_from_corrupted_database_into_fresh_database?rev=1757598487&do=diff Recovering messages from corrupted database into fresh database If the VPOP3 message database is corrupted, then one option is to build a fresh database and restore the settings into it, then recover the messages from the old database using the 'Message Restore' function in VPOP3. This has minimal downtime, but old messages will not all be available until the restore has completed. New messages will be available quickly, and you will be able to send messages. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restricting_number_of_email_recipients_sent?rev=1542192349&do=diff Restricting the number of recipients sent to Some ISPs set restrictions on the number of recipients that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of recipients that you are allowed to send per message or per connection. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restricting_number_of_messages_sent?rev=1542192349&do=diff Restricting the number of messages sent Some ISPs set restrictions on the number of messages that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of messages that you are allowed to send per connection. Restriction of messages per connection text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:savservice.exe_runs_at_90_and_slows_the_computer_down?rev=1542192349&do=diff SAVSERVICE.EXE runs at 90%+ and slows the computer down If you are using Sophos Antivirus on the VPOP3 computer, you may encounter a situation where the computer runs very slowly. If you use the Processes tab in TaskManager you may notice that the SAVSERVICE.EXE process is using most of the CPU. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:seeing_where_a_message_came_from?rev=1542192349&do=diff Seeing where a message came from Sometimes you need to check to see where a message really came from. The 'From:' email address is easily forged, so that cannot be relied upon. The first thing you have to do is to get the full message headers. These may look daunting, but are very useful for problem diagnosis. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:setup_steps_for_multiple_pop3_accounts_at_the_isp?rev=1542192349&do=diff Setup steps for multiple POP3 accounts at the ISP * Set up all the local users you need in the 'Users' page in the VPOP3 settings. The usernames & passwords do not have to have any relation to the ISP's accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sharing_folders?rev=1542192349&do=diff Sharing IMAP4 folders Some email clients will allow you to share IMAP4 folders from within the client itself (eg eM Client) or have plugins to allow this (eg Mozilla Thunderbird with the Imap-ACL extension). In that case, you will need to see the documentation for that to set up sharing. text/html 2020-07-22T10:32:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:signing_outgoing_mail_with_dkim?rev=1595413960&do=diff Signing outgoing mail with DKIM DKIM, also known as DomainKeys Identified Mail, is a form of email authentication that digitally signs emails to prove that they were sent from authorized domains and aren't fake emails. Companies like Google and Yahoo use DKIM to sign their emails and it is becoming ever more popular. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:spam_filter_not_working?rev=1542192349&do=diff Spam filter not working If the VPOP3 spam filter appears not to be working at all, the first thing to do is to look at the message headers of an incoming message to see if the spam filter is being run at all. Check to see if a header line beginning with X-VPOP3-Spam text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:timeout_problems_when_sending_or_receiving_attachments?rev=1542192349&do=diff Timeout problems downloading/uploading messages with attachments There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn't mean the problem is being caused by VPOP3. text/html 2020-09-03T15:07:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_8?rev=1599145654&do=diff Upgrading VPOP3 to version 8.x from v7 or earlier VPOP3 v8.x uses PostgreSQL 10 as its database engine, which is the latest supported 32 bit version of PostgreSQL. Later versions of PostgreSQL are 64-bit only, which means we cannot use them while continuing to support 32 bit versions of Windows. text/html 2026-03-18T20:49:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_9?rev=1773866994&do=diff Upgrading VPOP3 to version 9.x from v7 or v8 VPOP3 v9 and later requires a 64 bit version of Windows 8.1 or later VPOP3 v9.x uses PostgreSQL 18 as its database engine. This can only easily be upgraded from PostgreSQL 9.3 or later, which means it must be an upgrade of VPOP3 v7 or later. If you are using an earlier version of VPOP3, then upgrade it to v8.7 first, then upgrade to v9 or later text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_does_not_have_write_access_to_the_registry_-_please_check_and_restart_vpop3?rev=1542192349&do=diff Error message: VPOP3 does not have write access to the registry - please check and restart VPOP3 VPOP3 needs to be able to write to the Windows Registry at HKEY_LOCAL_MACHINE\Software\PaulSmith. Usually, VPOP3 will run in the 'Local System' user account which has full permission to the HKEY_LOCAL_MACHINE part of the registry. However, it is possible to lock down permissions further, or to run VPOP3 in a different user account. In that case, you may encounter this error message. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_is_responding_slowly?rev=1542192349&do=diff VPOP3 Is Responding Slowly If VPOP3 is responding slowly to users there are several common causes: * The VPOP3 server disk may be badly fragmented. Defragment the server disk(s). Note that sometimes the Windows defragmenter will say that the disk doesn't need defragmenting even if it does, so it is best to do it anyway. Also, there is a better free defragmenter available called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:your_connection_has_been_blocked_temporarily_-_try_again_later?rev=1542192349&do=diff Error message: Your connection has been blocked temporarily - Try again later If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later or Server access temporarily blocked! Please try again later text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:version_5_webmail_api?rev=1542192349&do=diff Version 5 Web Mail API This section is only relevant for people who may want to access the WebMail features from their own scripts, or want to customise the standard Webmail pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_general?rev=1542192349&do=diff Message Archive -> General Settings -> Message Archive -> General Tab Archive Messages If the Archive Messages box is checked, then VPOP3 will archive incoming and outgoing messages. Main Archive Store Directory You can set the message archive store to any directory accessible by the VPOP3 service. Enter the path in the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_search_results?rev=1542192349&do=diff Message Archive -> Results Tab Settings -> Message Archive -> Results tab The Results tab only exists if you have previously done a search operation and are viewing the results of that search. The Results page shows you a list of the messages (up to 1000 entries are available) returned by the search. You can select multiple entries by using shift+click or ctrl+click text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:batch_file_to_end_a_database_backup?rev=1542192349&do=diff Batch file to end a database backup VPOP3 runs pg_dump.exe to perform the regular database backups. Ending this process through Task Manager will not end the back-end database processes creating the backup data. This batch file will do it for you. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:calendar_events?rev=1542192349&do=diff Calendar.Events table The Calendar.Events table contains a record of all the events in calendars managed by VPOP3. An 'event' is an iCalendar event. Note that if an event is a recurring series, there will only be one 'event' in the database, not one event per instance of the recurrence. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:connections?rev=1542192349&do=diff Connections In VPOP3 a Connection tells VPOP3 how to 'connect' to the Internet. VPOP3 supports up to 10 Connections, which can be either network connections or Dial-Up connections (using a modem) A Connection is linked to one Mail Sender and zero or more Mail Collectors. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:delete_list_member_from_all_lists?rev=1542192349&do=diff Delete list member from all lists You can delete an email address from all VPOP3 distribution & mailing lists. Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:download_rules?rev=1542192349&do=diff Download Rules Download rules are a facility in VPOP3 where it can look at message summary information before downloading a message from an ISP POP3 mailbox (they do not work on incoming SMTP messages - use SMTP Rules for that) To edit download rules, go to text/html 2023-11-20T10:18:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:error_handling_script?rev=1700475481&do=diff Error Handling Scripting For most error messages that VPOP3 generates, it allows control of error messages, eg to limit the frequency of error messages if they would be generated repeatedly. These limits are set in Settings -> Admin Settings -> Message Control. However, if you want more granular control, you can use Lua scripting for more fine-grained control text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:export_lan_forwarding_rules?rev=1542192349&do=diff Database query to export LAN Forwarding rules At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type \copy (select conditions, address, server, username, password, outaddress as rewriteaddress, matchcount as matches from rules.lanforwarding order by ruleorder) to 'c:/temp/x.csv' csv header; text/html 2019-07-08T08:19:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:find_biggest_messages?rev=1562573942&do=diff Find biggest messages To find the 10 biggest messages in your VPOP3 message store: Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type SELECT username, folder, subject, fromaddr, PG_SIZE_PRETTY(size) FROM messages.messages INNER JOIN messages.folders f USING(folderid) INNER JOIN users.users u ON u.usernumber=f.userid ORDER BY size DESC LIMIT 10; text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:find_forwards_assistants_etc?rev=1542192349&do=diff Database query to find forwards/assistants etc in user settings Go to Settings -> Database -> Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select username,dataname,datavalue from users.usersettings inner join users.users using(usernumber) where datavalue ilike '%searchname%'; text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:find_message?rev=1542192349&do=diff Find a message If you know the subject of a message, you can search the entire message store for messages with this subject. Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:get_all_lists_members?rev=1542192349&do=diff Database query to get all lists and members At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type \copy (select l.name, address from users.listmembers m inner join users.lists l on m.list=l.id) to 'c:/temp/x.csv' csv header; text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:list_all_messages_in_lan_forwrding_queue?rev=1542192349&do=diff Database query to list ALL messages in the LAN forwarding queue The VPOP3 settings show the first 100 messages in the LAN forwarding queue. Usually this is sufficient as the LAN forwarding queue is usually nearly empty, but in case of a problem it may be much bigger. The database queries below may help in that situation. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:list_failed_message_send_summary?rev=1542192349&do=diff Database query to list failed message sends This will list failed outgoing messages from the last 3 days (with the default VPOP3 settings) At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select created,returnpath,subject,username || '@' || domain as recipient, latesterror from outqueue.outrecipients inner join outqueue.outmessages using(msgid) where failedtime is not null order by created desc; text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:listserver_commands?rev=1542192349&do=diff ListServer Commands The ListServer is an automated process in VPOP3 which manages mailing lists. People can send commands to the ListServer to perform various functions remotely. Whether these commands are allowed, and exactly how they work depends on the particular mailing list's settings. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:listserver_settings?rev=1542192349&do=diff ListServer Settings Settings -> ListServer Settings In VPOP3, the ListServer is an automated 'user' which handles mailing list requests, such as subscribe & unsubscribe commands. Anyone can send an email to the ListServer to subscribe to (public) mailing lists, or unsubscribe from mailing lists they are on, or see a list of public mailing lists etc. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:local_mail_general?rev=1542192349&do=diff Settings -> Local Mail -> General The Local Mail -> General page allows you to configure a few simple, but fundamentally important settings. Default Domain In the majority† of cases, this is the domain name that VPOP3 will use when sending automated messages; for instance, users may receive a message from text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logging?rev=1542192349&do=diff Logging Activity Summary Reports You can tell VPOP3 to send you a daily summary report each day. To do this check the box to say Send daily summary logs to, and choose the appropriate user (or “Main Administrator” if you want the reports to be sent to the text/html 2026-03-26T23:49:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_scripting?rev=1774568941&do=diff Lua Scripting Lua is a simple scripting programming language often used for embedding in other applications. VPOP3 uses it to customise behaviour in places where most people will be happy with the default behaviour, but occasionally people will want to do something more complicated. Rather than having lots of extra options to complicate things for most users, we have opted to go for a more flexible scripting facility. text/html 2026-02-24T15:50:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_mx_server_rules?rev=1771948203&do=diff Lua SMTP MX Server Rules Every time VPOP3 checks for remote MX server for sending messages using direct MX sending, it runs a script called mxserverrules.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). text/html 2025-08-14T09:24:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_relay_control?rev=1755163495&do=diff Lua SMTP Relay Control Every time VPOP3 is going to send messages via SMTP Relay, it runs a script called relayout.lua in the VPOP3 directory. Global Variables This script may have global variables, depending on your version of VPOP3. In VPOP3 3.0.0L and later, there are two read-only global variables set at the start of the script: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:management_scripting?rev=1542192349&do=diff Management Scripting In VPOP3 Enterprise, from version 6.17 there is the facility to run Lua scripts manually or according to a schedule. These scripts can do things like access mail folders & messages and perform some maintenance on them. Creating a new script text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:message_archive?rev=1542192349&do=diff Message Archive The Message Archive facility is for VPOP3 to store copies of all messages sent or received. It stores the messages in a central archive store which can be searched by an administrator. The prime purpose of the archive facility is for recording messages in case of possible disputes, as you can see what was sent/received by email. It can also be used as a backup/restore facility in an emergency, but that is not its prime purpose, so it is better to have a proper text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:offline_archive_error_messages?rev=1542192349&do=diff Offline Archive Error Messages * (2) ZIP file structure invalid (eg disk corruption) * (3) Out of memory * (4) Internal logic error in ZIP compressor * (8) ZIP file invalid or insufficient memory * (10) Temporary File failure * (11) Input file read failure (eg virus scanner blocking access to archived files) text/html 2024-03-21T10:49:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:outgoing_message_script?rev=1711018194&do=diff Outgoing Message Scripting Every time VPOP3 adds a message to the Outgoing mail queue, it runs a script called outmessage.lua. Scripts are stored as files in the VPOP3 directory in VPOP3 v6.6 and earlier, or managed through the Settings -> Scripts page in VPOP3 v6.7 and later. text/html 2021-11-29T12:06:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:password_lengths?rev=1638187584&do=diff Password Lengths If you want to do an audit of users' password lengths, then go to Settings -> Database -> Queries and run this query: SELECT username,LENGTH(DECODE(SUBSTRING(datavalue FROM 2),'base64')) FROM users.usersettings INNER JOIN users.users USING(usernumber) WHERE dataname='mainpassword'; text/html 2026-01-05T09:25:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:password_strength_checking_script?rev=1767605139&do=diff Password Strength Checking Script You can tell VPOP3 to enforce password strength checks by using a Lua script which performs the checks for you. The Lua script can be edited in Settings -> Scripts and is called passwordcheck.lua (in older versions of VPOP3 it is stored in a file called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:quarantine_tab?rev=1542192349&do=diff Quarantine tab The Quarantine tab within VPOP3 webmail is where you view and manage messages that have been quarantined by VPOP3's spam filter. As you can see from the screenshot, unlike many of the other webmail tabs, it is not divided into multiple sections: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:reference?rev=1542192349&do=diff VPOP3 Reference This is a reference guide for VPOP3 version 3 or later's settings. For details on how to do things, rather than what a particular button does, see the how to section. Also see the online manual: * Users * Lists * Mappings * Mail Connectors * Services * Settings * Status * Reports * About * Status Monitor * text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:reset_message_folder_counts?rev=1542192349&do=diff Reset Message Folder Counts In extremely rare cases, the mail folder message counts in the database may get out of step with the actual stored messages. There are database triggers which will keep the counts in sync during normal operation, but if you have to manipulate the database directly (eg to recover from a corrupted database) it is possible that they will get out of step. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:route_by_parsing_message_headers?rev=1542192349&do=diff Route incoming POP3 mail by parsing message headers This routing method is generally used if you have a catch-all or 'multi-catch' mailbox with your Internet provider. With this method, VPOP3 will look at the To/Cc and other fields in the message headers to try to work out who the message is for. If the recipient is not listed in the headers (eg for BCCd mail) it may not be able to automatically detect who the message is for. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:running_database_updates_within_a_transaction?rev=1542192349&do=diff Running database updates within a transaction This is a trick which database experts use, because they have learned (often the hard way) that a simple mistype can trash a database... Before running any database query which can alter the database (UPDATE, DELETE, INSERT, DROP, CREATE, ALTER) begin a database transaction using the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:schedule?rev=1542192349&do=diff Mail Connectors -> Connector Schedule The Connector Schedule tells VPOP3 when to connect to send mail using Mail Senders and collect mail using Mail Collectors. It does not affect incoming SMTP over a permanent connection, or LAN Forwarding. The connection schedule also tells VPOP3 when to check for updates to the text/html 2021-08-09T10:55:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:scheduler_script?rev=1628506507&do=diff Scheduled Task Script Note that this functionality is only available in VPOP3 Enterprise VPOP3 Enterprise can run Lua script periodically to do custom background tasks. It can run a function every minute, 5 minutes, hourly or daily. The Lua script is stored in a file called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sent_message_summary?rev=1542192349&do=diff Sent message summary This will display the number of messages sent and total size over the past month. (It counts each recipient as its own message). You must have Historical Logging enabled in VPOP3 (Settings -> Logging) At a command prompt in the VPOP3 directory run text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_direct?rev=1542192349&do=diff Mail Connectors -> Mail Senders -> SMTP Direct VPOP3 can be configured to send mail directly to the recipient's mail server (or the recipient's mail service provider). Usually this is only used if you have a high-end business class Internet connection - such as a leased line, or your mail server is co-located in a data centre. Attempts to use SMTP Direct sending on a dial-up/ADSL/Cable/FTTC/etc connection may be problematic since the receiving mail server may think you a home user who has been … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_filtering?rev=1542192349&do=diff SMTP Service - Filtering The SMTP Server -> Filtering tab lets you set up filtering of messages going through the VPOP3 SMTP service. This may be incoming SMTP messages, or locally sent messages. SMTP Rules SMTP Rules let you create custom rules for processing messages as they go through the VPOP3 SMTP service. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_ids_ips?rev=1542192349&do=diff SMTP Server -> IDS/IPS The IDS/IPS tab lets you set logging and automatic blocking parameters for the IDS (Intrusion Detection System) and IPS (Intrusion Prevention System) component of the SMTP server. SMTP servers are regularly attacked, both by incoming mail attacks (spam/viruses etc) and relay attacks (by spammers and other malware distributors trying to send mail through them). Because of this, there is a system in VPOP3 which will track attack attempts on the SMTP service and can automat… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamfilter_script_configuration?rev=1542192349&do=diff Spamfilter Script Configuration tab You reach this tab by going to Settings --> Spam Filter -> General, and then choose the General tab. The Spamfilter script has various settings that can be changed to alter the behaviour of the spamfilter. These are defined in the script, so may change with different versions of the script. The settings are currently: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamfilter_whitelist?rev=1542192349&do=diff Spamfilter.Whitelist table The Spamfilter.Whitelist table contains the spamfilter whitelist entries which do not contain wildcards or regular expressions. They are separated out to speed up checking. Columns * address - this is the email address in the whitelist text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:summary_log_file_format?rev=1542192349&do=diff Summary Log File Format VPOP3 creates a file called SUMMARY.LOG in the VPOP3 directory which contains summary information which is compiled daily into a daily summary reports sent to the administrator. VPOP3 can keep these summary logs in a subdirectory called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_delivery_script?rev=1542192349&do=diff User Delivery Script (VPOP3 v6.5 or later) If there is a <username>/delivery.lua script, this Lua script can override VPOP3's message delivery options. You can edit this in the Settings -> Scripts page in the settings. This script affects how VPOP3 will handle how messages being delivered to this user are handled. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_prune_rules?rev=1542192349&do=diff Prune Rules The Edit User -> Prune Rules tab can be used to create/edit rules which cause messages to be automatically deleted according to specified criteria. To add or edit a “prune rule”, press the Add Rule button. This will add a new rule to the table, with a set of default settings. Don't worry, this rule doesn't take effect until you press the Submit button. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:view_password_change_history?rev=1542192349&do=diff Database query to view password change history At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select username,updateuser,updatetime from settingaudit inner join users.users on keyfield=usernumber::varchar where tablename='users.usersettings' and keyfield2='mainpassword' order by updatetime desc; text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:white_black_lists?rev=1542192349&do=diff Spamfilter White/Blacklists This lets you set whitelists & blacklists for the spam filter. There are four lists you can manage. The Whitelist Addresses & Blacklist Addresses lists let you specify sender email addresses to check. With the default rule weights, if a sender's address is on the Whitelist, it will be allowed through the spam filter, and if it is on the Blacklist it will be blocked. If an address is on both the Whitelist and the Blacklist, they will cancel each other out, and the me… text/html 2022-10-01T11:32:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:dokuwiki?rev=1664623959&do=diff DokuWiki wiki:dokuwiki DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database. It is loved by users for its clean and readable syntax. The ease of maintenance, backup and integration makes it an administrator's favorite. Built in text/html 2022-10-01T11:32:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:welcome?rev=1664623959&do=diff Welcome to your new DokuWiki Congratulations, your wiki is now up and running. Here are a few more tips to get you started. Enjoy your work with DokuWiki, -- the developers Create your first pages Your wiki needs to have a start page. As long as it doesn't exist, this link will be red: