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    <item rdf:about="https://wiki.pscs.co.uk/how_to:10054?rev=1542192349&amp;do=diff">
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Socket Error 10054 - The virtual circuit was reset by the remote end</title>
        <link>https://wiki.pscs.co.uk/how_to:10054?rev=1542192349&amp;do=diff</link>
        <description>Socket Error 10054 - The virtual circuit was reset by the remote end

Error 10054 means that the connection between VPOP3 and a remote computer (eg the ISP or another computer on your LAN) was disconnected by something outside of VPOP3.

This is often caused by anti-virus software or Internet security/firewall on the VPOP3 machine but it could be any of a number of things. Any software or hardware that is sitting between VPOP3 and the ISP could be the root cause.</description>
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    <item rdf:about="https://wiki.pscs.co.uk/how_to:create_a_connection_method?rev=1542192349&amp;do=diff">
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to Create a Connection</title>
        <link>https://wiki.pscs.co.uk/how_to:create_a_connection_method?rev=1542192349&amp;do=diff</link>
        <description>How to Create a Connection

There are two ways that VPOP3 can be configured to connect to the Internet. Which one you use depends on the service provided by your ISP.

Using a Permanent &#039;Always On&#039; Connection

This is the most common connection method. It assumes you are connecting to the Internet via a router which is permanently connected. In this scenario VPOP3 simply needs to connect to the router so setting up VPOP3 is very simple.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:restricting_number_of_email_recipients_sent?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Restricting the number of recipients sent to</title>
        <link>https://wiki.pscs.co.uk/how_to:restricting_number_of_email_recipients_sent?rev=1542192349&amp;do=diff</link>
        <description>Restricting the number of recipients sent to

Some ISPs set restrictions on the number of recipients that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of recipients that you are allowed to send per message or per connection.</description>
    </item>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Restricting the number of messages sent</title>
        <link>https://wiki.pscs.co.uk/how_to:restricting_number_of_messages_sent?rev=1542192349&amp;do=diff</link>
        <description>Restricting the number of messages sent

Some ISPs set restrictions on the number of messages that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of messages that you are allowed to send per connection.

Restriction of messages per connection</description>
    </item>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Socket Error 10060 - Operation Timed Out</title>
        <link>https://wiki.pscs.co.uk/how_to:10060?rev=1542192349&amp;do=diff</link>
        <description>Socket Error 10060 - Operation Timed Out

This error is quite self explanatory. It means that Windows reported that a connection attempt or idle connection timed out.

If this error occurs during a connection attempt (eg in a VPOP3 - SMTP Client connection problem error message), then it means that Windows couldn&#039;t connect to the ISP mail server within a fixed time (the timeout limit is fixed within Windows itself). This problem can either mean that your ISP is having a problem, that you are con…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:use_the_vpop3_status_monitor?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to use the VPOP3 Status Monitor</title>
        <link>https://wiki.pscs.co.uk/how_to:use_the_vpop3_status_monitor?rev=1542192349&amp;do=diff</link>
        <description>How to use the VPOP3 Status Monitor

The VPOP3 Status Monitor is a small program which displays a postbox icon (usually red) in the Windows notification area (usually at the bottom right of the screen - by the clock). This icon can be used for quick access to various VPOP3 facilities. Note that the Status Monitor is</description>
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    <item rdf:about="https://wiki.pscs.co.uk/how_to:10503?rev=1542192349&amp;do=diff">
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Socket Error 10503 - No More Data</title>
        <link>https://wiki.pscs.co.uk/how_to:10503?rev=1542192349&amp;do=diff</link>
        <description>Socket Error 10503 - No More Data

Error 10503 means that the connection between VPOP3 and a remote computer (normally your ISP) was dropped at an unexpected time. This is different from the error 10054 in that this is a controlled line drop.

One way this can happen is if the ISP&#039;s POP3 server uses an obsolete standard which allows it to drop the connection if a POP3 &#039;LIST&#039; command is performed on an empty mailbox. The current standard requires that the connection is not dropped until the clien…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:pop3_client_problem?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 - POP3 Client Problem</title>
        <link>https://wiki.pscs.co.uk/how_to:pop3_client_problem?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 - POP3 Client Problem

These errors occur whilst VPOP3 is communicating with your ISP&#039;s POP3 mail server to retrieve your mail.

The server connection was closed unexpectedly

If the message text is
Error with Pop3 Client (XXXX (YY))
The server connection was closed unexpectedly</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:10053?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Socket Error 10053 - An established connection was aborted by the software in your host machine.</title>
        <link>https://wiki.pscs.co.uk/how_to:10053?rev=1542192349&amp;do=diff</link>
        <description>Socket Error 10053 - An established connection was aborted by the software in your host machine.

Error 10053 means that an established connection has been dropped.

There are three descriptions of this error message we know about, but the descriptions are given by Windows, so they may vary depending on your version of Windows:</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:general_configuration_tasks?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Initial Configuration Tasks</title>
        <link>https://wiki.pscs.co.uk/how_to:general_configuration_tasks?rev=1542192349&amp;do=diff</link>
        <description>Initial Configuration Tasks

After installing VPOP3, you will need to get into the VPOP3 settings. The easiest way of doing this is to find the VPOP3 Status Monitor in the Windows task tray. 



Right-click this icon, and choose &#039;VPOP3 Settings&#039;. (If that doesn&#039;t work, see this article to troubleshoot Status Monitor problems). Alternatively, on the VPOP3 PC, you can go to Start</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:smtp_client_problem?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 - SMTP Client Problem</title>
        <link>https://wiki.pscs.co.uk/how_to:smtp_client_problem?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 - SMTP Client Problem

These errors occur whilst VPOP3 is communicating with your ISP&#039;s SMTP mail server to send your mail.

If the message text is:
Error with SMTP Client (XXXX (YY))
The server connection was closed unexpectedly 
Then this means that the the connection between VPOP3 and your ISP&#039;s SMTP mail server was closed when VPOP3 did not expect it to be. This can be caused by the network connection failing or a bug in the ISP&#039;s mail server which drops the connection in abnormal circ…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:delete_a_connection?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to delete a Mail Collector or Connection</title>
        <link>https://wiki.pscs.co.uk/how_to:delete_a_connection?rev=1542192349&amp;do=diff</link>
        <description>How to delete a Mail Collector or Connection

To delete a Mail Collector or Connection in version 3, click on the little waste-bin icon at the left of the green bar on the Mail Collector or Connection settings page.



We have made this more obvious in version 4, by including a bigger</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:error_messages?rev=1759764097&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-06T15:21:37+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Error Messages</title>
        <link>https://wiki.pscs.co.uk/how_to:error_messages?rev=1759764097&amp;do=diff</link>
        <description>Error Messages

This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:incoming_smtp_feed?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Incoming SMTP Feed</title>
        <link>https://wiki.pscs.co.uk/how_to:incoming_smtp_feed?rev=1542192349&amp;do=diff</link>
        <description>Incoming SMTP Feed

An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP&#039;s POP3 mail server on the way. 

Advantages

An incoming SMTP feed has several advantages over going via a POP3 mailbox:</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:pop3_client_connection_problem?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 - POP3 Client Connection Problem</title>
        <link>https://wiki.pscs.co.uk/how_to:pop3_client_connection_problem?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 - POP3 Client Connection Problem

These errors occur during the period when VPOP3 is trying to establish a connection to your ISP&#039;s POP3 mail server to receive incoming mail. They can mean that you have entered the POP3 Server address incorrectly, or that there is a problem with the network, or that your ISP&#039;s mail server is not working properly.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:remoteaccessdialup?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Remote Access to VPOP3 without a permanent Internet connection</title>
        <link>https://wiki.pscs.co.uk/how_to:remoteaccessdialup?rev=1542192349&amp;do=diff</link>
        <description>Remote Access to VPOP3 without a permanent Internet connection

If you do not have a permanent connection to the Internet, then the user will need to dial directly into the VPOP3 computer or another computer on the network. This only works reliably if the dial-inserver is running Windows NT, Windows 2000 or later versions.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:smtp_client_connection_problem?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 - SMTP Client Connection Problem</title>
        <link>https://wiki.pscs.co.uk/how_to:smtp_client_connection_problem?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 - SMTP Client Connection Problem

These errors occur during the period when VPOP3 is trying to establish a connection to your ISP&#039;s SMTP mail server to send outgoing mail. They can mean that you have entered the SMTP Server address incorrectly, or that there is a problem with the network, or that your ISP&#039;s mail server is not working properly.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:10061?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Socket Error 10061 - The attempt to connect was forcefully rejected</title>
        <link>https://wiki.pscs.co.uk/how_to:10061?rev=1542192349&amp;do=diff</link>
        <description>Socket Error 10061 - The attempt to connect was forcefully rejected

Error 10061 means that the computer which VPOP3 was trying to connect to (probably at your ISP) refused the connection from the computer running VPOP3.

There are several possibilities that can cause error 10061:</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:allow_remote_access_to_vpop3_mailboxes?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Allow Remote Access to VPOP3 Mailboxes</title>
        <link>https://wiki.pscs.co.uk/how_to:allow_remote_access_to_vpop3_mailboxes?rev=1542192349&amp;do=diff</link>
        <description>Allow Remote Access to VPOP3 Mailboxes

Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc.

These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don&#039;t have a permanent Internet connection, see</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:create_a_mail_sender?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to create a Mail Sender</title>
        <link>https://wiki.pscs.co.uk/how_to:create_a_mail_sender?rev=1542192349&amp;do=diff</link>
        <description>How to create a Mail Sender

In VPOP3 a Mail Sender tells VPOP3 how to send mail out to another mail server, usually for sending mail across the Internet.

To create a mail sender, go to the VPOP3 Settings, then Mail Connectors. In the Mail Senders section on the left, choose</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:data_stream_contained_nul_character?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Data stream contained NUL character</title>
        <link>https://wiki.pscs.co.uk/how_to:data_stream_contained_nul_character?rev=1542192349&amp;do=diff</link>
        <description>Data stream contained NUL character

Description of the problem

NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:encrypt_sessions?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How To Encrypt Sessions</title>
        <link>https://wiki.pscs.co.uk/how_to:encrypt_sessions?rev=1542192349&amp;do=diff</link>
        <description>How To Encrypt Sessions

VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted.

This requires an SSL Certificate to be created for VPOP3.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:err_can_t_open_the_message_file_-_it_s_gone?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>-ERR Can&#039;t open the message file - it&#039;s gone!</title>
        <link>https://wiki.pscs.co.uk/how_to:err_can_t_open_the_message_file_-_it_s_gone?rev=1542192349&amp;do=diff</link>
        <description>-ERR Can&#039;t open the message file - it&#039;s gone!

If VPOP3 receives the error message “-ERR Can&#039;t open the message file - it&#039;s gone!” from your ISP&#039;s POP3 server when it is downloading messages, this is a symptom of a fundamental bug in your ISP&#039;s POP3 server.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:find_ip_address_of_vpop3?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Find the IP address of the VPOP3 Computer</title>
        <link>https://wiki.pscs.co.uk/how_to:find_ip_address_of_vpop3?rev=1542192349&amp;do=diff</link>
        <description>Find the IP address of the VPOP3 Computer

To find the IP address of the VPOP3 computer, in Windows go to Control Panel -&gt; Network and Sharing Center. 

Press the Local Area Connection link



Then press &#039;Details&#039;. 



Look for the &#039;IPv4 Address&#039; setting.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:incoming_mail?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Incoming Mail</title>
        <link>https://wiki.pscs.co.uk/how_to:incoming_mail?rev=1542192349&amp;do=diff</link>
        <description>Incoming Mail

Incoming mail is configured through Mail Collectors (on Mail Connectors -&gt; Mail Collectors)

	*  Create a Mail Collector
	*  Delete a Mail Collector or Connection
	*  Handling mail for multiple incoming domains
	*  Custom filtering incoming mail</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:install_to_external_pgsql?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Install VPOP3 using external PostgreSQL database</title>
        <link>https://wiki.pscs.co.uk/how_to:install_to_external_pgsql?rev=1542192349&amp;do=diff</link>
        <description>Install VPOP3 using external PostgreSQL database

(VPOP3 version 5 or later)

In some cases, advanced users may wish to have VPOP3 use an external PostgreSQL database instead of the one installed with VPOP3. This is possible by telling VPOP3 the connection details during installation.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:isp_needs_pop3_before_smtp_authentication?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>The ISP needs POP3 before SMTP authentication</title>
        <link>https://wiki.pscs.co.uk/how_to:isp_needs_pop3_before_smtp_authentication?rev=1542192349&amp;do=diff</link>
        <description>The ISP needs POP3 before SMTP authentication

Some ISPs (especially in Germany) require you to log on to collect your POP3 mail before they will allow you to send any mail through their SMTP relay servers.

VPOP3 actually connects to the POP3 server and SMTP server at the same time, so usually it will not have successfully logged onto the ISP&#039;s POP3 server before it tries to start sending mail.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:setup_steps_for_multiple_pop3_accounts_at_the_isp?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Setup steps for multiple POP3 accounts at the ISP</title>
        <link>https://wiki.pscs.co.uk/how_to:setup_steps_for_multiple_pop3_accounts_at_the_isp?rev=1542192349&amp;do=diff</link>
        <description>Setup steps for multiple POP3 accounts at the ISP

	*  Set up all the local users you need in the &#039;Users&#039; page in the VPOP3 settings. The usernames &amp; passwords do not have to have any relation to the ISP&#039;s accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:vpop3_sending_high_volumes_of_unrecognised_mails?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>SMTP Relay Protection in VPOP3</title>
        <link>https://wiki.pscs.co.uk/how_to:vpop3_sending_high_volumes_of_unrecognised_mails?rev=1542192349&amp;do=diff</link>
        <description>SMTP Relay Protection in VPOP3

SMTP Relay Protection should be used on ALL SMTP mail servers (such as VPOP3) which have a permanent connection to the Internet. You may also want to use it on servers which are only connected occasionally via a dial-up connection.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:your_connection_has_been_blocked_temporarily_-_try_again_later?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Error message: Your connection has been blocked temporarily - Try again later</title>
        <link>https://wiki.pscs.co.uk/how_to:your_connection_has_been_blocked_temporarily_-_try_again_later?rev=1542192349&amp;do=diff</link>
        <description>Error message: Your connection has been blocked temporarily - Try again later

If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later or Server access temporarily blocked! Please try again later</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:550_5.7.1_relaying_not_allowed_bad_sender_ip_address?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>550 5.7.1 Relaying not allowed! Bad sender IP address</title>
        <link>https://wiki.pscs.co.uk/how_to:550_5.7.1_relaying_not_allowed_bad_sender_ip_address?rev=1542192349&amp;do=diff</link>
        <description>550 5.7.1 Relaying not allowed! Bad sender IP address

This SMTP error message means that the computer which is sending the message is not permitted to send outgoing messages based on the VPOP3 SMTP Service&#039;s Access Restrictions.

This is probably because someone is trying to send messages from outside your local network, and you have not configured VPOP3 to allow this. You have to be careful when allowing this, because you may configure VPOP3 to be an open-relay, which is a</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:backscatter?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Backscatter</title>
        <link>https://wiki.pscs.co.uk/how_to:backscatter?rev=1542192349&amp;do=diff</link>
        <description>Backscatter

In email, “backscatter” is the term used if you send bounce messages back to spam messages. As most spam messages use forged email addresses, then the bounce messages will go to an innocent person, who will find them very annoying.

Stopping VPOP3 from sending Backscatter</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:c_error_popup?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>C++ Error Popup</title>
        <link>https://wiki.pscs.co.uk/how_to:c_error_popup?rev=1542192349&amp;do=diff</link>
        <description>C++ Error Popup

If VPOP3 crashes with a C++ error popup window, that means that an &#039;exception&#039; has been thrown - something unusual has happened, and VPOP3 doesn&#039;t know how to recover automatically.

Often these are due to database errors.

There are two places you can look for the cause of the error:</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:database_maintenance?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Database Maintenance</title>
        <link>https://wiki.pscs.co.uk/how_to:database_maintenance?rev=1542192349&amp;do=diff</link>
        <description>Database Maintenance

VPOP3 uses the PostgreSQL database server for most of its data storage.

Normally this will not require any special maintenance, because it will manage itself.

To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:error_message_handling?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Error Message Handling</title>
        <link>https://wiki.pscs.co.uk/how_to:error_message_handling?rev=1542192349&amp;do=diff</link>
        <description>Error Message Handling

VPOP3 will normally send an error message to the Main Administrator every time it encounters an error. We recommend you leave it like this in most cases - if an error message occurs repeatedly, then it usually means there&#039;s an underlying problem which needs resolving rather than ignoring.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:how_to?rev=1773865250&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-18T20:20:50+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>&quot;How To&quot; Articles</title>
        <link>https://wiki.pscs.co.uk/how_to:how_to?rev=1773865250&amp;do=diff</link>
        <description>&quot;How To&quot; Articles

Installation/Upgrades

	*  Download VPOP3
	*  Install VPOP3
	*  Move VPOP3
	*  Upgrade VPOP3
	*  Upgrade VPOP3 to version 5.x or 6.x from version 4 or earlier
	*  Upgrade VPOP3 to version 7.x from version 6 or earlier
	*  Upgrade VPOP3 to version 8.x from version 7 or earlier 
	*  Upgrade VPOP3 to version 9 or later from version 7 or 8
	*  Performance Requirements
	*  Installation Checklist

General Configuration

	*  Initial Configuration
	*  Users
	*  Add an Alias
	*  Create…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:isp_needs_ssl_connection?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>ISP needs SSL connection</title>
        <link>https://wiki.pscs.co.uk/how_to:isp_needs_ssl_connection?rev=1542192349&amp;do=diff</link>
        <description>ISP needs SSL connection

A few ISPs use a non-standard and not recommended system of encrypting connections to their SMTP mail servers. These generally are called &#039;SSL&#039; connections and work on an alternate port other than the standard SMTP port 25. (The correct way to encrypt connections is to use a system called TLS which works on the standard SMTP port).</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:make_vpop3_redownload_messages_from_isp?rev=1775498220&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-04-06T17:57:00+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to make VPOP3 re-download POP3 messages from the ISP</title>
        <link>https://wiki.pscs.co.uk/how_to:make_vpop3_redownload_messages_from_isp?rev=1775498220&amp;do=diff</link>
        <description>How to make VPOP3 re-download POP3 messages from the ISP

If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it.

If, during this time, you want to make VPOP3 download those messages again, then you can do so.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:many_instances_of_postgres.exe_running?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Many instances of Postgres.exe are running</title>
        <link>https://wiki.pscs.co.uk/how_to:many_instances_of_postgres.exe_running?rev=1542192349&amp;do=diff</link>
        <description>Many instances of Postgres.exe are running

If you are running VPOP3 3.0 or later, and look in the &#039;Processes&#039; list in Windows TaskManager you will probably see multiple instances of postgres.exe running.

This is perfectly normal, and does not indicate a problem. The PostgreSQL database works by having a separate instance of postgres.exe for each connection to the database (as well as a few extra for management and house keeping). This behaviour is documented on the</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:outgoing_mail?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Outgoing Mail</title>
        <link>https://wiki.pscs.co.uk/how_to:outgoing_mail?rev=1542192349&amp;do=diff</link>
        <description>Outgoing Mail

	*  Create a Mail Sender
	*  Route MX Sent (Direct) Outbound Mail Through Your ISP&#039;s Relay Server
	*  ISP needs SSL connection
	*  ISP needs you to connect on port 587
	*  ISP needs SMTP Authentication
	*  ISP Needs POP3 Before SMTP Authentication
	*  Limit size of sent mail
	*  Require SMTP Authentication when users send mail to VPOP3
	*  Sending different users&#039; mail through different ISP relay accounts
	*  Restricting number of messages sent (per hour etc)
	*  Restricting numbe…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:outlook_2007?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to configure Outlook 2007</title>
        <link>https://wiki.pscs.co.uk/how_to:outlook_2007?rev=1542192349&amp;do=diff</link>
        <description>How to configure Outlook 2007

Email

SMTP Authentication

To set up SMTP authentication in Outlook 2007, if your VPOP3 requires it, go to Tools -&gt; Account Settings, select your email account and press Change.... 



Then, press the More Settings... button</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:outlook_2010?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to configure Outlook 2010</title>
        <link>https://wiki.pscs.co.uk/how_to:outlook_2010?rev=1542192349&amp;do=diff</link>
        <description>How to configure Outlook 2010

In many ways, configuring Outlook 2010 is a similar to configuring Outlook 2007. The biggest difference you are likely to notice is the new “Ribbon” interface, in place of the traditional menu bar (File, Edit, View, etc.)

Email</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:some_client_pcs_cannot_access_vpop3?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet</title>
        <link>https://wiki.pscs.co.uk/how_to:some_client_pcs_cannot_access_vpop3?rev=1542192349&amp;do=diff</link>
        <description>Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet

This error happens when you have multiple TCP/IP subnets on your network. The computers which are on different subnets from the VPOP3 computer will not be able to see VPOP3 whilst VPOP3 is connected to the Internet (through a dial-up connection). Whenever VPOP3 is offline, it will work correctly.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:timeout_problems_when_sending_or_receiving_attachments?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Timeout problems downloading/uploading messages with attachments</title>
        <link>https://wiki.pscs.co.uk/how_to:timeout_problems_when_sending_or_receiving_attachments?rev=1542192349&amp;do=diff</link>
        <description>Timeout problems downloading/uploading messages with attachments

There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn&#039;t mean the problem is being caused by VPOP3.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:troubleshooting_tips?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Troubleshooting Tips</title>
        <link>https://wiki.pscs.co.uk/how_to:troubleshooting_tips?rev=1542192349&amp;do=diff</link>
        <description>Troubleshooting Tips

Telnet

One of the most basic, and useful, tools for troubleshooting email systems is a Telnet client. 

Installing Telnet Client

Unfortunately, since Windows XP, Microsoft do not install the Telnet client into Windows by default, so you may need to install the Telnet client yourself.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:vpop3_2.x_crashes_when_user_tries_to_download_mail?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 2.x crashes when user tries to download mail</title>
        <link>https://wiki.pscs.co.uk/how_to:vpop3_2.x_crashes_when_user_tries_to_download_mail?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 2.x crashes when user tries to download mail

If VPOP3 2.x crashes when a user tries to download mail, there are a few possible causes we know of:

	*  A virus scanner or Internet security software is interfering with the connection between VPOP3 and the email client and is either terminating VPOP3 deliberately, or is blocking VPOP3 causing another part of it to crash</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:vpop3_cannot_access_postgresql_-_timeout_expired?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 cannot access PostgreSQL - timeout expired</title>
        <link>https://wiki.pscs.co.uk/how_to:vpop3_cannot_access_postgresql_-_timeout_expired?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 cannot access PostgreSQL - timeout expired

This is an error which may be logged in the Windows event log

It is event 4547 from the source &#039;VPOP3&#039;

If the event message DLL is not correctly installed it may display as:
The description for Event ID ( 4547 ) in Source ( VPOP3 ) cannot be found. The local computer
may not have the necessary registry information or message DLL files to display messages 
from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this 
desc…</description>
    </item>
</rdf:RDF>
