https://wiki.pscs.co.uk/ 2026-04-08T15:41:17+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2026-03-16T16:00:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:syntax?rev=1773676810&do=diff Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing text/html 2025-05-08T08:23:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_server_script?rev=1746692615&do=diff SMTP Server Lua Scripting The SMTP Server Lua Script is called SMTPSVR.LUA and can be edited from the Settings -> Scripts page in the VPOP3 settings. This script is called whenever an instance of the VPOP3 SMTP server is launched - ie whenever someone opens a connection to port 25 on the VPOP3 server to send it a message, whether from a local user or an incoming SMTP message. text/html 2025-10-14T15:43:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_hosted_vpop3?rev=1760456581&do=diff GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponder_commands?rev=1542192349&do=diff Autoresponder Commands This article only applies to VPOP3 v4 and earlier A VPOP3 autoresponder can contain special text strings to create special behaviour, in addition to plain text as part of the response. There are three types of 'command' * text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:ping_test?rev=1542192349&do=diff The ping command is a useful way of diagnosing network problems. It's similar to the sonar ping in a submarine. It sends out a signal to a specified machine and waits for a response to be echoed back. * Open a command prompt * Type ping www.pscs.co.uk. You should see a display like this: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:attachment_processing?rev=1542192349&do=diff Settings -> Attachment Processing The Attachment Processing page allows you to configure VPOP3 to perform two distinct functions on messages that contain attachments: * * Filtering The Filtering tab is divided into four main sections: Attachment Filtering text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_ids_ips?rev=1542192349&do=diff SMTP Server -> IDS/IPS The IDS/IPS tab lets you set logging and automatic blocking parameters for the IDS (Intrusion Detection System) and IPS (Intrusion Prevention System) component of the SMTP server. SMTP servers are regularly attacked, both by incoming mail attacks (spam/viruses etc) and relay attacks (by spammers and other malware distributors trying to send mail through them). Because of this, there is a system in VPOP3 which will track attack attempts on the SMTP service and can automat… text/html 2023-01-18T15:57:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spam_filter_rules?rev=1674057433&do=diff Spam Filter Rules VPOP3 Versions 2.1.7 and later have a built-in spam filter system which supports a simple script language optimised for content- and spam-filtering of email messages. This reference contains a definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 are released, more language features may be added, so this reference indicates in which version of VPOP3 a particular feature was added. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:limit_size_of_sent_mail?rev=1542192349&do=diff How to limit size of sent mail There are several ways to limit the size of mail which can be sent * Limit the size of mail accepted by the SMTP component of VPOP3 * Limit the size sent for a particular user * Limit size based on 'rules' * Limit size based on text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:quarantine?rev=1542192349&do=diff Spam Quarantine By default, when the VPOP3 spam filter detects a message as being spam, it will go to the user's quarantine. Users can release messages from the quarantine by going to their webmail page and selecting the message from the quarantine list there. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:seeing_where_a_message_came_from?rev=1542192349&do=diff Seeing where a message came from Sometimes you need to check to see where a message really came from. The 'From:' email address is easily forged, so that cannot be relied upon. The first thing you have to do is to get the full message headers. These may look daunting, but are very useful for problem diagnosis. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:your_connection_has_been_blocked_temporarily_-_try_again_later?rev=1542192349&do=diff Error message: Your connection has been blocked temporarily - Try again later If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later or Server access temporarily blocked! Please try again later text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:address_book_tab?rev=1542192349&do=diff Address Book tab The Address Book tab within VPOP3 webmail enables you to manage your lists of contacts and add those contacts into a new or existing message. Substantial alterations to the interface were introduced in version 5. Both interfaces are documented. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_reputation_stats?rev=1542192349&do=diff SMTP Reputation Stats (Added in v6.20) If you receive email by direct incoming SMTP (not via an ISP or filtering service) then you can tell VPOP3 to report sender reputation statistics back to VPOP3. This is enabled/disabled in the Settings -> Misc Settings page. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10053?rev=1542192349&do=diff Socket Error 10053 - An established connection was aborted by the software in your host machine. Error 10053 means that an established connection has been dropped. There are three descriptions of this error message we know about, but the descriptions are given by Windows, so they may vary depending on your version of Windows: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:exchange_2007?rev=1542192349&do=diff Exchange 2007 You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as normal. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:filtering_attachments?rev=1542192349&do=diff How to filter attachments VPOP3 can filter attachments in several ways. The most general is to use the Settings -> Attachment Processing -> Filtering tab as described below. VPOP3 can also filter attachments using the content/spam filter, or by using an integrated virus scanner. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_vpop3_spam_filtering_with_lan_forwarding?rev=1542192349&do=diff Using VPOP3 Spam Filtering with LAN Forwarding When using the VPOP3 Spam filter with LAN forwarding you need to be aware a bit of how it works. The spam filter will only quarantine messages which are going to a VPOP3 user. This is because that user needs to be able to log into VPOP3 to be able to view their quarantined messages. text/html 2026-01-05T09:31:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_re-downloading_old_messages_from_isp_pop3_server?rev=1767605507&do=diff VPOP3 re-downloading old messages from the ISP POP3 server If you tell VPOP3's POP3 mail collector to leave messages on the ISP's server for a few days, you may find that sometimes VPOP3 will redownload all the messages from the ISP mailbox again. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_advanced?rev=1542192349&do=diff Misc -> Advanced Tab Settings -> Misc Settings -> Advanced You will normally not need to change any settings on this page unless VPOP3 technical support have suggested it. If you do make changes, and want to go back to the original settings, the Restore Defaults button will restore the settings to their defaults. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:pop3_collection?rev=1542192349&do=diff POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sender_advanced_settings?rev=1542192349&do=diff Mail Sender Advanced Settings Mail Connectors -> Mail Senders -> (name) -> Advanced Advanced Domain Filtering For VPOP3 v6.11 and later, see the Domain Filtering section of the user manual. The Domain Filtering box lets you restrict which email messages are sent via this Mail Sender. You specify each rule on a separate line, and the message will be sent if it matches any sender rule text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_other_hosting?rev=1542192349&do=diff GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command. text/html 2018-12-05T15:24:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_can_i_place_an_order?rev=1544023484&do=diff How can I place an order Online The easiest way to place an order is online. Click on the Purchase item in our website navigation bar, and select the appropriate product. You will be presented with a price list. Choose the required item and click the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_get_support?rev=1542192349&do=diff How do I get support? You can get support for our software products in several ways. By telephone * You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence (+VAT if applicable) . This entitles you to software upgrades, remote support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:exchange_2003?rev=1542192349&do=diff Setting up VPOP3 to work with Exchange 2003 The instructions below are for Exchange Server 2003. For other versions of Exchange see here. You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:smtp_rule_example_-_restrict_who_can_send_to_a_local_email_address?rev=1542192349&do=diff SMTP Rule Example - restrict who can send to a local email address If you have a local email address (a user, group or distribution list) and you want to restrict which email addresses can send messages to this address, you can use SMTP rules. There are a few ways you can configure the SMTP rules for this scenario. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:whitelist_blacklist?rev=1542192349&do=diff Spamfilter Whitelist & Blacklist The VPOP3 spamfilter has a whitelist and a blacklist for sender addresses. It also has a whitelist and blacklist for words/phrases. You can view these lists in the VPOP3 settings by going to Settings -> Spamfilter -> text/html 2025-08-14T09:24:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_relay_control?rev=1755163495&do=diff Lua SMTP Relay Control Every time VPOP3 is going to send messages via SMTP Relay, it runs a script called relayout.lua in the VPOP3 directory. Global Variables This script may have global variables, depending on your version of VPOP3. In VPOP3 3.0.0L and later, there are two read-only global variables set at the start of the script: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mappings?rev=1542192349&do=diff Mappings In VPOP3, Mappings are a way of explicitly linking an email address to a user or list. They can also be used to indicate that an email address is remote, even though it would otherwise appear to be a local email address. In other email servers, a similar feature may be called 'aliases' text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_permissions?rev=1542192349&do=diff Permissions This section lets you configure the permissions that a particular user has. Allowed Protocols The Allowed Protocols section lets you specify which services this user has access to. Note that these settings affect access to the whole service. If you want users to be able to access a service from some IP addresses, but not from others, then use the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_prune_rules?rev=1542192349&do=diff Prune Rules The Edit User -> Prune Rules tab can be used to create/edit rules which cause messages to be automatically deleted according to specified criteria. To add or edit a “prune rule”, press the Add Rule button. This will add a new rule to the table, with a set of default settings. Don't worry, this rule doesn't take effect until you press the Submit button. text/html 2021-06-29T08:35:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:smtp_relay_service?rev=1624955743&do=diff SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:allow_remote_access_to_vpop3_mailboxes?rev=1542192349&do=diff Allow Remote Access to VPOP3 Mailboxes Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc. These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don't have a permanent Internet connection, see text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:incoming_smtp_feed?rev=1542192349&do=diff Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:out_of_disk_space_when_sending_mail?rev=1542192349&do=diff Out of Disk Space When Sending Mail The first thing you should do is check that there is enough free disk space on the disk where VPOP3 is installed. VPOP3 requires a certain amount of free space before it will allow new messages to be sent, so the disk might not be totally full, but VPOP3 will still report that there is insufficient disk space when you try to send a new message. This buffer zone is designed to help prevent the disk totally filling up, which can cause lots of bigger problems! text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:pop3_client_problem?rev=1542192349&do=diff VPOP3 - POP3 Client Problem These errors occur whilst VPOP3 is communicating with your ISP's POP3 mail server to retrieve your mail. The server connection was closed unexpectedly If the message text is Error with Pop3 Client (XXXX (YY)) The server connection was closed unexpectedly text/html 2025-12-17T09:19:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_database_backup?rev=1765963180&do=diff Restore a database backup By default VPOP3 makes a daily backup of the VPOP3 database to a file 'DBBACK-n.DMP' in the VPOP3 installation directory (it is possible to change this in the settings). These are cycled on a weekly basis so you will usually have the last seven days' worth of backups. These can be useful if the database gets damaged somehow. text/html 2019-11-08T15:37:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_5?rev=1573227472&do=diff How To Upgrade VPOP3 to version 5 or later Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:admin_settings?rev=1542192349&do=diff Settings -> Admin Settings The Admin Settings page allows you to perform three key functions: * * * Choosing a Main Administrator The Main Administrator receives notification emails, such as daily reports and errors/problems which may require manual intervention. text/html 2024-10-29T15:59:51+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_hash_functions?rev=1730217591&do=diff Lua Hashing Functions Added in VPOP3 8.7 Four functions have been added to perform hash algorithms on a text string * VPOP3.SHA1(string) * VPOP3.SHA256(string) * VPOP3.SHA512(string) * VPOP3.MD5(string) All functions take a string parameter, and return a table of numbers containing the hash value (one byte per table entry). The length of the returned table are: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:send_admin_message?rev=1542192349&do=diff Send Admin Message It is possible for administrator users to send a bulk email message to an entire group or list. To begin composing an email, go to the Administration Settings -> Users page, and click Send Admin Message. This should then open a window, which allows you to specify various options. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10054?rev=1542192349&do=diff Socket Error 10054 - The virtual circuit was reset by the remote end Error 10054 means that the connection between VPOP3 and a remote computer (eg the ISP or another computer on your LAN) was disconnected by something outside of VPOP3. This is often caused by anti-virus software or Internet security/firewall on the VPOP3 machine but it could be any of a number of things. Any software or hardware that is sitting between VPOP3 and the ISP could be the root cause. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:attachments_have_been_removed_or_renamed?rev=1542192349&do=diff Attachments have been removed or renamed If you have received an email and one or more of its attachments have been removed or renamed, it might be a result of Attachment Filtering. You can inspect the filtering rules by going to Administration Settings -> Settings -> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:controlling_vpop3_via_email?rev=1542192349&do=diff Controlling VPOP3 via Email You can control certain aspects of VPOP3 by sending emails to 'mailer_daemon@<your domain>' The subject line must be one of the lines below: * Set Assistant * Query Assistant * Password * Set Forwarding * Query Forwarding text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:data_stream_contained_nul_character?rev=1542192349&do=diff Data stream contained NUL character Description of the problem NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installation_errors?rev=1542192349&do=diff Installation Errors This page lists some errors which may occur during installation and the solution. In general, do NOT 'ignore' any errors unless we tell you to. If you have to retry an installation, when it is an upgrade from versions 1 - 4 going to version 5 or later, then make sure you have told the installer to install the database. Sometimes a partial installation will make the installer think that the database is already installed. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:timeout_problems_when_sending_or_receiving_attachments?rev=1542192349&do=diff Timeout problems downloading/uploading messages with attachments There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn't mean the problem is being caused by VPOP3. text/html 2024-09-02T08:35:41+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_to_a_new_pc?rev=1725266141&do=diff Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_deleting_messages_as_old_messages?rev=1542192349&do=diff VPOP3 Deleting messages as 'old' messages If VPOP3 says 'deleting old message' in the status window activity log that means that it has seen the unique ID of that message before, longer ago than the time specified for VPOP3 to leave messages on the server, so it thinks that the message is an old message, and so deletes it. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:global_signature?rev=1542192349&do=diff Global Signature You can set a Global Signature in VPOP3 by going to Settings -> Global Signature The Global Signature option lets you tell VPOP3 to add a standard piece of text or HTML to the bottom of all outgoing messages. You can create just a plain text, or text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logging?rev=1542192349&do=diff Logging Activity Summary Reports You can tell VPOP3 to send you a daily summary report each day. To do this check the box to say Send daily summary logs to, and choose the appropriate user (or “Main Administrator” if you want the reports to be sent to the text/html 2026-02-24T15:49:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_mx_control?rev=1771948188&do=diff Lua SMTP MX Control Every time VPOP3 is going to send messages using direct MX sending, it runs a script called mxout.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). Global Variables Starting with v8.8, the following global variables are defined: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_tab?rev=1542192349&do=diff Mail tab The Mail tab within VPOP3 webmail enables you to manage your sent and received messages. As you can see from the screenshot, the page is divided into three main sections: Menu bar General tab bar Status bar [Mail tab - VPOP3 Version 5 Webmail] Page structure Mail toolbar The Mail toolbar contains the following buttons: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:message_headers?rev=1542192349&do=diff Message Headers This article describes some of the headers which VPOP3 can add to messages. Note that some of these may be added by customisable scripts used by VPOP3, so may not match exactly, but the descriptions below are for the defaults distributed with VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_general?rev=1542192349&do=diff SMTP -> General tab This page is reached from Services -> SMTP Server, then the General tab. This page lets you set general settings for the SMTP service component of VPOP3. The SMTP service is how users send outgoing mail, and how incoming SMTP messages arrive. Service Name text/html 2026-03-26T11:41:59+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_rules_script?rev=1774525319&do=diff Lua SMTP Rules Scripts When VPOP3 is processing SMTP Rules for messages received by SMTP, it runs a script called smtprules_(x).lua, where (x) is replaced by the numeric ID of the SMTP service VPOP3 processes SMTP Rules at least three times for each message - once when MAIL FROM has been received, once for each RCPT TO, and once when the whole message data has been received. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamfilter_whitelist?rev=1542192349&do=diff Spamfilter.Whitelist table The Spamfilter.Whitelist table contains the spamfilter whitelist entries which do not contain wildcards or regular expressions. They are separated out to speed up checking. Columns * address - this is the email address in the whitelist text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_autoresponder?rev=1542192349&do=diff Autoresponder An autoresponder is a way of automatically replying to messages as they arrive in a user's mailbox. In VPOP3, an incoming message must arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, but not keep the original message, then make sure the message arrives in the mailbox (eg by using an 'Assistant'… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:users_autoresponderconditions?rev=1542192349&do=diff Users.AutoresponderConditions table The Users.AutoresponderConditions table contains a record of all autoresponder trigger conditions created in VPOP3. These tell VPOP3 when a particular autoresponder should fire for a particular user. Each autoresponder can have zero or more conditions. An autoresponder with zero conditions will never fire but can be reactivated later by adding a new condition. text/html 2024-10-29T16:09:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.unhexstring?rev=1730218177&do=diff VPOP3.UnHexString Added in VPOP3 8.7 This function Decodes a Hex string into the original data VPOP3.UnHexString(hex-text) The input hex-text should have no extra spaces or punctuation, and be two hex digits per result byte. Any pairs of characters which are not valid hex will be processed as a 'zero' byte. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:webmail_tabs?rev=1542192349&do=diff Webmail Tabs From version 4 onwards, VPOP3 webmail has a tabbed structure, which enables you to move between various screens with minimal effort. By using tabs, the entire webmail can be loaded in one go - so there is no need to waste time and bandwidth by downloading the same key components each time you switch between the various parts of the webmail. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:white_black_lists?rev=1542192349&do=diff Spamfilter White/Blacklists This lets you set whitelists & blacklists for the spam filter. There are four lists you can manage. The Whitelist Addresses & Blacklist Addresses lists let you specify sender email addresses to check. With the default rule weights, if a sender's address is on the Whitelist, it will be allowed through the spam filter, and if it is on the Blacklist it will be blocked. If an address is on both the Whitelist and the Blacklist, they will cancel each other out, and the me… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:lost_licence_details?rev=1542192349&do=diff Lost Licence Details If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicable) to search for it as it is a time consuming task. If you need us to do this search, then email sales@pscs.co.uk. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:550_5.7.1_relaying_not_allowed_bad_sender_ip_address?rev=1542192349&do=diff 550 5.7.1 Relaying not allowed! Bad sender IP address This SMTP error message means that the computer which is sending the message is not permitted to send outgoing messages based on the VPOP3 SMTP Service's Access Restrictions. This is probably because someone is trying to send messages from outside your local network, and you have not configured VPOP3 to allow this. You have to be careful when allowing this, because you may configure VPOP3 to be an open-relay, which is a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:backscatter?rev=1542192349&do=diff Backscatter In email, “backscatter” is the term used if you send bounce messages back to spam messages. As most spam messages use forged email addresses, then the bounce messages will go to an innocent person, who will find them very annoying. Stopping VPOP3 from sending Backscatter text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:copy_outgoing_mail?rev=1542192349&do=diff Copy Outgoing mail Sometimes people need to copy outgoing mail for various reasons. There are several ways of doing this in VPOP3 depending on your exact requirements: * Message Monitoring - this copies all outgoing, incoming and/or internal mail sent by/to specific users to another specific user text/html 2026-03-23T10:18:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:create_an_ssl_certificate?rev=1774261123&do=diff How to create an SSL Certificate VPOP3 Enterprise supports SSL certificates for encrypted sessions. The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_size?rev=1542192349&do=diff VPOP3 Database Size The VPOP3 directory is stored in the VPOP3\pgsql\data folder and subfolders. If you are concerned about the size of the VPOP3 database, there are several factors which may make the database larger than you would expect: * The VPOP3 database contains a lot more information than just messages in mailboxes. This can include settings, outgoing messages, historical logging information, statistical information for the spamfilter, information about archived messages, etc. Also,… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:encrypt_sessions?rev=1542192349&do=diff How To Encrypt Sessions VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted. This requires an SSL Certificate to be created for VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_sending_message_after_authentication?rev=1542192349&do=diff "Error Sending Message After Authentication" in Webmail If you get an error while sending a message using Webmail, such as “Error sending message after authentication - error 0 - text 502 Error: command not implemented” this means that you have another SMTP server running on the VPOP3 computer, and when the VPOP3 Webmail service tries to send the message it is sending it to this other SMTP server, rather than to the VPOP3 server. The Webmail service uses internal commands which the other SMTP… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:full_text_search?rev=1542192349&do=diff Full Text Search In VPOP3 Enterprise v7.0 a facility for full-text-search on message content was added. Because the full-text-search indexes can be quite big, this facility is optional. For several reasons, the full-text-search is stored in a separate PostgreSQL database. This means that it is not backed up with your standard backups. After a restore, the full-text-search index can be rebuilt from the raw message content. text/html 2021-03-08T10:48:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:install_vpop3?rev=1615200520&do=diff How to Install VPOP3 Simply download VPOP3 from the website, and run the installation program and follow the prompts. Occasionally people may have problems with the PostgreSQL part of the installation. If that happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and we will do our best to help. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installed_new_router_and_now_nothing_works?rev=1542192349&do=diff We installed a new router and now nothing works If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn't seem to work afterwards. This is because it may be that the new router allocates new IP addresses on your network. text/html 2026-04-06T17:57:00+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:make_vpop3_redownload_messages_from_isp?rev=1775498220&do=diff How to make VPOP3 re-download POP3 messages from the ISP If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it. If, during this time, you want to make VPOP3 download those messages again, then you can do so. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_error_logs?rev=1542192349&do=diff How to Obtain Error Logs As part of diagnosing a support issue our support team may ask you to send them various log files. This page explains how to obtain the right files at the right time. How Logging Works Under its default settings VPOP3 logs a minimal amount of information about what it is doing to various files in the main VPOP3 directory. When investigating a support issue it is often the case that we will need you to switch on logging to extra files or increase the level of detail be… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:performance_requirements?rev=1542192349&do=diff Performance Requirements The performance requirements for VPOP3 depends on many factors, so we can't give specific details for any scenario. How to detect limiting factors * Use the Windows Performance Monitor (perfmon.msc) * Add counters for: text/html 2024-01-15T11:35:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:repairing_corrupted_database?rev=1705318545&do=diff Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_backup_of_vpop3?rev=1542192349&do=diff How to Restore a backup of VPOP3 The instructions below are to restore a full backup. You may also be able to recover deleted messages if you do not need to restore a full backup. Version 5 or later If you just need to restore a database backup, see steps 4 to 7 below. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:smtp_client_problem?rev=1542192349&do=diff VPOP3 - SMTP Client Problem These errors occur whilst VPOP3 is communicating with your ISP's SMTP mail server to send your mail. If the message text is: Error with SMTP Client (XXXX (YY)) The server connection was closed unexpectedly Then this means that the the connection between VPOP3 and your ISP's SMTP mail server was closed when VPOP3 did not expect it to be. This can be caused by the network connection failing or a bug in the ISP's mail server which drops the connection in abnormal circ… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:troubleshooting_tips?rev=1542192349&do=diff Troubleshooting Tips Telnet One of the most basic, and useful, tools for troubleshooting email systems is a Telnet client. Installing Telnet Client Unfortunately, since Windows XP, Microsoft do not install the Telnet client into Windows by default, so you may need to install the Telnet client yourself. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:use_the_vpop3_status_monitor?rev=1542192349&do=diff How to use the VPOP3 Status Monitor The VPOP3 Status Monitor is a small program which displays a postbox icon (usually red) in the Windows notification area (usually at the bottom right of the screen - by the clock). This icon can be used for quick access to various VPOP3 facilities. Note that the Status Monitor is text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_access_security?rev=1542192349&do=diff How To Setup VPOP3 Service Security VPOP3 can be configured to restrict access to its various services depending on the client computer's IP address. This is useful if you want to allow access from only certain IP addresses (eg within your LAN) and prevent access from other IP addresses (eg the Internet). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_not_starting_properly?rev=1542192349&do=diff VPOP3 Not Starting Properly If VPOP3 is not starting properly, then the first thing to check is whether the database server is starting. In VPOP3 v3 and later, VPOP3 uses a PostgreSQL Database server for data storage, so if the database server is not running, VPOP3 will not be able to start properly. In this case, the VPOP3.EXE process may appear in Task Manager, but it won't respond to anything, or it may appear in Task Manager and then stop after a short period. text/html 2023-08-02T08:22:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:access_restrictions_internal_format?rev=1690964557&do=diff Access Restrictions Internal Format VPOP3 internally stores service IP Access Restrictions in its settings database using the following format to encode the multiple entries These are stored in the settings database as *ALLOWED*.DAT (using VPOP3SETTINGS GET *ALLOWED*.DAT will list them) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:calendar_events?rev=1542192349&do=diff Calendar.Events table The Calendar.Events table contains a record of all the events in calendars managed by VPOP3. An 'event' is an iCalendar event. Note that if an event is a recurring series, there will only be one 'event' in the database, not one event per instance of the recurrence. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_schema_used_in_vpop3_5.x?rev=1542192349&do=diff Database schema used in VPOP3 5.x Note that all information in this section is subject to change. We do not guarantee that the database schema will remain constant, even between minor upgrade versions, so use this information at your own risk. Do not alter the database schema used by VPOP3 (including indexes, triggers & functions) or your whole VPOP3 data store may collapse. text/html 2025-06-23T10:51:46+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:imap4_server_script?rev=1750675906&do=diff IMAP4 Server Scripting (Added in V6.12) DoCapability function When the IMAP4 CAPABILITY command is received, VPOP3 generates a capability string based on settings, then calls DoCapability(ipaddr, capabilities) * ipaddr = IP address of the client computer text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:incoming_smtp?rev=1542192349&do=diff Incoming SMTP Mail If you have an incoming SMTP mail feed, then the mail server sending mail to you will connect to your VPOP3 computer to send the mail. The mail connection is controlled by the sending computer. IMPORTANT If you have a permanent Internet connection with a static IP address, the usual way of having incoming SMTP is to configure your text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:listserver_settings?rev=1542192349&do=diff ListServer Settings Settings -> ListServer Settings In VPOP3, the ListServer is an automated 'user' which handles mailing list requests, such as subscribe & unsubscribe commands. Anyone can send an email to the ListServer to subscribe to (public) mailing lists, or unsubscribe from mailing lists they are on, or see a list of public mailing lists etc. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_messages?rev=1542192349&do=diff LogDB.Messages table The LogDB.Messages table contains a record of all messages logged by VPOP3. A message is logged when a message is sent/received/etc. Columns * msgid - this is a bigint sequential value which identifies the message uniquely in the database text/html 2023-08-16T07:48:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_pop3_client_script?rev=1692172081&do=diff POP3 Client Lua Scripting The POP3 Client Lua Script is called POP3CLT.LUA and is edited in Settings -> Scripts. This script is called whenever VPOP3 runs a POP3 session to download messages from a remote POP3 server. VPOP3 will call the following Lua functions in the script at the following times: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:message_archive?rev=1542192349&do=diff Message Archive The Message Archive facility is for VPOP3 to store copies of all messages sent or received. It stores the messages in a central archive store which can be searched by an administrator. The prime purpose of the archive facility is for recording messages in case of possible disputes, as you can see what was sent/received by email. It can also be used as a backup/restore facility in an emergency, but that is not its prime purpose, so it is better to have a proper text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:quarantine_tab?rev=1542192349&do=diff Quarantine tab The Quarantine tab within VPOP3 webmail is where you view and manage messages that have been quarantined by VPOP3's spam filter. As you can see from the screenshot, unlike many of the other webmail tabs, it is not divided into multiple sections: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:quarantine_viewer?rev=1542192349&do=diff Spamfilter Quarantine Viewer Settings -> Spamfilter -> Quarantine Viewer The Quarantine Viewer lets you see messages which have been quarantined by the VPOP3 Spam Filter. As an administrator you can see quarantined messages for any user, and release them if appropriate. If you release a message, it will be sent into the original recipient's Inbox, not into your Inbox. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:route_by_parsing_message_headers?rev=1542192349&do=diff Route incoming POP3 mail by parsing message headers This routing method is generally used if you have a catch-all or 'multi-catch' mailbox with your Internet provider. With this method, VPOP3 will look at the To/Cc and other fields in the message headers to try to work out who the message is for. If the recipient is not listed in the headers (eg for BCCd mail) it may not be able to automatically detect who the message is for. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_delivery_script?rev=1542192349&do=diff User Delivery Script (VPOP3 v6.5 or later) If there is a <username>/delivery.lua script, this Lua script can override VPOP3's message delivery options. You can edit this in the Settings -> Scripts page in the settings. This script affects how VPOP3 will handle how messages being delivered to this user are handled. text/html 2023-03-27T10:32:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_routing_script?rev=1679913138&do=diff User Routing Script If there is a <username>/user_redirect.lua script, this Lua script can override VPOP3's message routing options. You can edit this either in the Settings -> Scripts page in the settings, or via the 'Routing' tab in the user's settings in the VPOP3 administration console. This script affects how VPOP3 will handle how messages text/html 2024-10-29T16:08:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.hexstring?rev=1730218081&do=diff VPOP3.HexString Added in VPOP3 8.7 This function returns a Hex string encoding of the supplied parameter VPOP3.HexString(text) or VPOP3.HexString(byte-array) It can be passed either a text string or a table containing one byte per table-entry (eg as returned from the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userruleconditions?rev=1542192349&do=diff UserRuleConditions Replacement Use: ~userruleconditions~ <format string> ~end~ Required parameter: Account, RuleId This returns the message rule conditions for the specified rule The format string can have the replacements * id - numeric ID of the condition text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:do_i_need_a_static_ip?rev=1542192349&do=diff Dynamic IP Address VPOP3 needs to run on a computer with a static (fixed) IP address on the 'local network'. This does not mean that it will not work with ISPs that dynamically assign IP addresses! A computer which has both a LAN adapter AND a dial-up adapter will have two IP addresses: one for the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:will_i_receive_a_vat_invoice?rev=1542192349&do=diff Will I receive a VAT invoice? We always send out VAT invoices for all purchases. These are sent as PDF files by email within a few days after your purchase. You can also access the invoices on our website, by logging into our website using your login details. vat invoice text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:421_4.3.2_vpop3_too_many_connections_from_your_ip_address_-_try_later?rev=1542192349&do=diff 421 4.3.2 VPOP3 Too many connections from your IP address - try later If you see this error message when you are sending messages, then it means that VPOP3 has detected too many simultaneous connections from your IP address. This would usually happen if the sender is another mail server as they can make many simultaneous connections when there are lots of messages to send. The error code that VPOP3 gives means that the sender should try sending the messages later, so it should be possible to e… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:450_4.3.2_content_filter_timeout?rev=1542192349&do=diff 450 4.3.2 Content Filter Timeout If you get this error appearing when messages are sent to VPOP3, either in a bounce message, or in the VPOP3 status monitor, it means that the VPOP3 computer filter is taking more than the allowed amount of time (usually 60 seconds). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:552_5.2.3_message_too_large_-_contact_your_administrator?rev=1542192349&do=diff 552 5.2.3 Message too large - contact your administrator Or 552 5.2.3 Message exceeds fixed maximum message size If this error message is coming from VPOP3 when you are sending a message, it means that the message you are sending is prohibited by your VPOP3 settings. There are two places where the size limit could be set. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:automatically_forwarding_spam_to_the_pscs_spamtraps?rev=1542192349&do=diff How to automatically forward spam to the PSCS spamtrap Spam filter companies use “spamtraps” to catch samples of spam for analysis so filters can be updated. We do this here as well. Most types of spam are already caught by our spam traps, however sometimes people get lots of spam which gets through the filter because their particular type of spam does not currently get sent to our spam traps. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:autoresponders_out_of_office?rev=1542192349&do=diff Autoresponders / Out of Office VPOP3 has an autoresponder facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' replies, but it is not limited to that use. To set an autoresponder, the administrator can edit the user and go to the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:calendars?rev=1542192349&do=diff Calendars To use the calendar facility in VPOP3 you need a CalDAV aware client. We have tested it with the free Mozilla Sunbird & Lightning products as well as the emClient email client. These products need a URL to be able to access the CalDAV data store. Once you have the URL (see below), copy it into the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_backup_failed?rev=1542192349&do=diff Database Backup Failed VPOP3 version 3 and later will, by default, make a backup of the database used by VPOP3 into a file. This uses the PostgreSQL utility 'pg_dump' If an error occurs whilst running this program, VPOP3 will create a 'Database Backup Failed' error message to the administrator. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_disk_caching?rev=1542192349&do=diff Database & Disk Caching Disk Caching One key point is that, like all other high-end databases, PostgreSQL should not be run on a server with disk level write back caching. With write back caching, the disk will report data as being written to disk when it is still in the disk's cache memory. If the power then fails, this data is lost and can cause database corruption. As long as the database server really knows when the data has been written to disk, power failure will not cause database corru… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_maintenance?rev=1542192349&do=diff Database Maintenance VPOP3 uses the PostgreSQL database server for most of its data storage. Normally this will not require any special maintenance, because it will manage itself. To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:don_t_download_big_messages_during_the_working_day?rev=1542192349&do=diff Don't download big messages during the working day using Download Rules Say you don't want to download messages over 10,000,000 bytes long between 8:00am and 6:00pm. To do this, create a download rule as: * Rule Type: Ignore * Match Type: All Conditions text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:email_-_fax?rev=1542192349&do=diff How to send a fax by email using the VPOP3 FaxServer VPOP3 2.1.0 and later together with the VPOP3 FaxServer software allows you to send specially crafted emails to VPOP3 to have them sent as faxes. To do this, send an email to fax@<yourdomain> . The email subject will be the subject of the fax used on the fax cover page. The email should be in plain text (not text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_message_after_sending_rcptto_-_error_0_-_text_550_5.7.1_relaying_not_allowed_bad_sender_ip_address?rev=1542192349&do=diff Error message after sending RCPTTO: - error 0 - text 550 5.7.1 Relaying not allowed! Bad sender IP address If you get this error message from within Webmail, then it usually means that the SMTP service access restrictions are blocking Webmail from sending mail. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:estimate_db_upgrade_time?rev=1542192349&do=diff How to estimate Database Upgrade Time When upgrading from VPOP3 version 3 or 4 to version 5, the PostgreSQL database engine needs to be upgraded. This involves backing up the database data, upgrading the database engine, then restoring the data. This can take some time on large databases. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:forwarded_emails_not_arriving?rev=1542192349&do=diff Forwarded Emails Not Arriving If you are having problems having VPOP3 forward incoming messages to an external address, but sending messages directly to that address works OK, and forwarding internal messages to that address works OK, then the problem may be the SMTP return address which VPOP3 is using. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:french_webmail_language_file?rev=1542192349&do=diff French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:general_configuration_tasks?rev=1542192349&do=diff Initial Configuration Tasks After installing VPOP3, you will need to get into the VPOP3 settings. The easiest way of doing this is to find the VPOP3 Status Monitor in the Windows task tray. Right-click this icon, and choose 'VPOP3 Settings'. (If that doesn't work, see this article to troubleshoot Status Monitor problems). Alternatively, on the VPOP3 PC, you can go to Start text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:german_webmail_language_file?rev=1542192349&do=diff German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie m&uuml;ssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:ghost_folders?rev=1542192349&do=diff IMAP4 'Ghost Folders' Sometimes your IMAP4 email client may show folders in the folder tree, but when you select them, you get an error that the folder does not exist. This happens because IMAP4 has the concept of being able to 'subscribe' to folders - this means that you can hide folders by unsubscribing from them. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:handling_mail_for_multiple_incoming_domains?rev=1542192349&do=diff Handling mail for multiple incoming domains VPOP3 can easily handle mail for several incoming domains. Exactly how you do it depends on the exact situation. All domains are 'aliases' If the domains are aliases of each other, for instance, you have 'mycompany.com' and 'mycompany.org', both of which are the same, so each address at mycompany.com also exists at mycompany.org, and the emails go to the same people regardless of which domain is used, then you simply configure the domains in the ma… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:how_to_tell_vpop3_some_users_in_the_local_domain_are_not_to_be_handled_by_vpop3?rev=1542192349&do=diff How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3 In some situations you will have a situation where most of your users are handled by VPOP3, but several users will collect their mail directly from a separate POP3 account on your ISP, even though they may have an email address on the same domain as other users. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:install_the_status_monitor_on_other_pcs?rev=1542192349&do=diff How to install the VPOP3 Status Monitor on other PCs The VPOP3 status monitor icon is run by a separate program from VPOP3, which communicates with VPOP3 using TCP/IP. This means that this program can be installed on any PC which can connect to the VPOP3 computer using TCP/IP (on port 5109 by default). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:internationalisation?rev=1542192349&do=diff Internationalisation VPOP3 has two places where internationalisation can be carried out. In the VPOP3 directory on the server are some *.LNG files. These are language files for the WebMail interface. You can create a new language file by copying the ENGLISH.LNG to another file, eg FRANCAIS.LNG, and then use a text editor (eg Notepad) to edit the text strings in there (the text after the '=' on each line text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:isp_needs_smtp_authentication?rev=1542192349&do=diff The ISP needs SMTP Authentication If your ISP needs you to use SMTP authentication when sending mail to them, then you just need to tell VPOP3 to use authentication when sending. Click the Mail Connectors button at the top of the page, then click on the relevant text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:problems_sending_messages_to_spam_your_domain?rev=1542192349&do=diff Problems sending messages to spam@<your domain> If a VPOP3 user forwards a message to spam@<your domain>, then the VPOP3 spam filter will train itself that that message was spam. If, when you forward the message, you get an error message like: Subject: Mail Delivery Failure Delivery Failure Report. The following message was incorrectly addressed. Recipient: "spam" is unrecognised. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:remove_messages_from_the_outbound_queue?rev=1542192349&do=diff How to remove messages from the outbound queue To delete messages from the VPOP3 'OutQueue': * log into the VPOP3 settings * go to the Users page * click on the OutQueue entry in the accounts list. This will show you a list of all the messages waiting to be sent by VPOP3 text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:spam_filter_not_working?rev=1542192349&do=diff Spam filter not working If the VPOP3 spam filter appears not to be working at all, the first thing to do is to look at the message headers of an incoming message to see if the spam filter is being run at all. Check to see if a header line beginning with X-VPOP3-Spam text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:status_service_disabled?rev=1542192349&do=diff VPOP3 Status Service Disabled In some versions of VPOP3, occasionally the Status Service may get disabled if there was a problem during initialisation - this will prevent the VPOP3 Status Monitor from connecting to VPOP3. To check this, run RegEdit, and find text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:stop_vpop3?rev=1542192349&do=diff How to stop VPOP3 You can stop VPOP3 by going to the Services applet in Windows, find the VPOP3 Email Server service and stop it, or, if you have the VPOP3 status monitor running with appropriate permissions, you can right-click that and choose 'Shutdown Server' text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:the_message_could_not_be_loaded._please_return_to_the_quarantine_page_and_try_again?rev=1542192349&do=diff The message could not be loaded. Please return to the Quarantine page and try again This error normally means the message file has been deleted from the hard disk (probably by a virus scanner or something else on the PC). If you can find the message in the VPOP3 settings (Settings text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3?rev=1542192349&do=diff How To Upgrade VPOP3 Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5 Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_vpop3_with_microsoft_exchange?rev=1542192349&do=diff Using VPOP3 with Microsoft Exchange Server You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as described in the online help. text/html 2019-11-12T16:09:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_to_a_new_pc?rev=1573574948&do=diff Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_historical_logger_backlog?rev=1542192349&do=diff VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_is_using_a_lot_of_disk_space?rev=1542192349&do=diff VPOP3 is using a lot of disk space If VPOP3 is using a lot of disk space, the problem is usually that there is lots of data there, so it has to use the disk space. Message Storage In VPOP3 version 5 and later, all users' messages are stored in the database, so they will occupy space in the VPOP3\pgsql\data folder. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_sending_high_volumes_of_unrecognised_mails?rev=1542192349&do=diff SMTP Relay Protection in VPOP3 SMTP Relay Protection should be used on ALL SMTP mail servers (such as VPOP3) which have a permanent connection to the Internet. You may also want to use it on servers which are only connected occasionally via a dial-up connection. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_settings?rev=1542192349&do=diff Web Based Administration VPOP3 is administered through your web browser. You can access the administration settings by going to Start -> Programs -> VPOP3 -> Configure VPOP3 in Windows on the PC where VPOP3 is installed, or by right-clicking on the VPOP3 status monitor icon in the task tray, and choosing text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userruleconditions?rev=1542192349&do=diff UserRuleConditions Replacement Use: ~userruleconditions~ <format string> ~end~ Required parameter: RuleId This returns the message rule conditions for the specified rule The format string can have the replacements * id - numeric ID of the condition * field - field/data to test text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:version_5_webmail_api?rev=1542192349&do=diff Version 5 Web Mail API This section is only relevant for people who may want to access the WebMail features from their own scripts, or want to customise the standard Webmail pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_general?rev=1542192349&do=diff Message Archive -> General Settings -> Message Archive -> General Tab Archive Messages If the Archive Messages box is checked, then VPOP3 will archive incoming and outgoing messages. Main Archive Store Directory You can set the message archive store to any directory accessible by the VPOP3 service. Enter the path in the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_search_results?rev=1542192349&do=diff Message Archive -> Results Tab Settings -> Message Archive -> Results tab The Results tab only exists if you have previously done a search operation and are viewing the results of that search. The Results page shows you a list of the messages (up to 1000 entries are available) returned by the search. You can select multiple entries by using shift+click or ctrl+click text/html 2026-03-23T15:29:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponder_global_script?rev=1774279769&do=diff Autoresponder Global Scripting For scripting to modify the autoresponder text which is embedded in the autoresponder itself, see Autoresponder Scripting The Autoresponder Global Script is executed for every autoresponse. It is stored in the 'Autoresponder.lua' script in Settings → Scripts text/html 2025-05-28T09:24:38+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponder_script?rev=1748424278&do=diff Autoresponder scripting For scripting to alter the whole autoresponder definition and set in the VPOP3 settings rather than embedded in an autoresponder itself, see Autoresponder Global Scripting In an autoresponder, you can create a Lua script by surrounding it with <lua> & </lua> tags, eg text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_backups?rev=1542192349&do=diff Database -> Backups Tab The Backups tab lets you specify how VPOP3 will make its daily backup of its database. We strongly recommend that you backup the database regularly in case of disk problems or file corruption. You can use the VPOP3 backup feature, or manually backup the PostgreSQL database using the pg_dump command, or use another program to backup the PostgreSQL database if you wish. Note that a simple disk copy will text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:diagnostics?rev=1542192349&do=diff Settings -> Diagnostics The Diagnostics page allows you to enable, configure and disable various methods of diagnostic logging, within VPOP3. Log file overview By default, VPOP3 will keep two copies of most log files: * The current log file, with a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:download_rules?rev=1542192349&do=diff Download Rules Download rules are a facility in VPOP3 where it can look at message summary information before downloading a message from an ISP POP3 mailbox (they do not work on incoming SMTP messages - use SMTP Rules for that) To edit download rules, go to text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:groups?rev=1542192349&do=diff Groups In VPOP3 a 'group' is mainly an administrative feature. If you only wish to have a list of email addresses to send messages to under one address, you should use the 'List' feature instead. The main function of Groups is to let you set certain user attributes for a whole group of users at once. text/html 2025-08-20T16:08:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lan_forwarding_script?rev=1755706120&do=diff LAN Forwarding Scripting (Added in V8.7) This is stored in the 'LanForwarding.lua' script in Settings -> Scripts Pre-send These functions are called before the message is placed in the LAN Forwarding queue There are two global variables set: * text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:ldap_schema_in_vpop3_4.x?rev=1542192349&do=diff LDAP Schema in VPOP3 4.x Hierarchical Structure LDAP data is stored as a hierarchical database with the 'DN' (Distinguished Name) of the object as the key. The DN is made up of the various 'Relative DNs' used to navigate to the desired object, placed in reverse order, separated by commas. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lists?rev=1542192349&do=diff Lists The Lists section in VPOP3 lets you view and manage the various types of 'List' which VPOP3 supports * Distribution Lists * Mailing Lists * Forwardings * ODBC Mailing Lists * Groups Using a list A list will contain zero or more 'members' (usually email addresses) which can be messaged all at once. To send a message to all the members of a list, you will usually send an email to the listname at a valid domain. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:listserver_commands?rev=1542192349&do=diff ListServer Commands The ListServer is an automated process in VPOP3 which manages mailing lists. People can send commands to the ListServer to perform various functions remotely. Whether these commands are allowed, and exactly how they work depends on the particular mailing list's settings. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_attachments?rev=1542192349&do=diff LogDB.Attachments table The LogDB.Attachments table contains a record of the attachments for messages logged by VPOP3. A message may have zero or more attachments Columns * attachid - this is a bigint sequential value which identifies the attachment uniquely in the database text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_spamrules?rev=1542192349&do=diff LogDB.SpamRules table The LogDB.SpamRules table contains a record of the spamfilter rules which matched for messages logged by VPOP3. A message may have zero or more spamrules entries Columns * spamruleid - this is a bigint sequential value which identifies the spam rule entry uniquely in the database text/html 2019-08-27T16:13:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_monitor_script?rev=1566922420&do=diff Monitor Scripting (Added in V6.15) This script has three functions: * MonitorIncoming * MonitorInternal * MonitorOut The functions are similar, except they are called when different messages are to be monitored (incoming, internal and outgoing messages respectively). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_general?rev=1542192349&do=diff Misc -> General Tab VPOP3 Host Name The VPOP3 Host Name is used by VPOP3 when it is telling other mail software what it is called. For instance, when it connects to another SMTP server it will send the host name as the parameter for the HELO or EHLO command, and when an SMTP client connects to VPOP3, it announces its name in the welcome banner as required by the SMTP standard. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:msgaudit?rev=1542192349&do=diff msgaudit Database table This can (optionally) contain data showing how messages have been handled (eg deleted, moved, etc) * id - incrementing ID of msgaudit entry * datetime - the date & time the event occurred * component - which VPOP3 component performed the event text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:security_intrusion_protection?rev=1542192349&do=diff Security Settings -> Intrusion Protection Tab Settings -> Security Settings -> Intrusion Protection Tab Starting in VPOP3 v6.0, VPOP3 can monitor failed logins for all accounts across all services and block an attacker's IP address from accessing VPOP3 for a specified time text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_advanced?rev=1542192349&do=diff SMTP Service -> Advanced Tab Services -> SMTP Server -> Advanced Tab Refuse SMTP Connections from This setting should be rarely needed, and should be normally left blank. It is here for historic purposes. If you put some text in this box, then VPOP3 will refuse any SMTP connections from clients whose 'HELO'/'EHLO' command data contains the text specified here as a substring. Eg, if this setting is set to '.myisp.com', then VPOP3 would refuse SMTP connections from any client which sends the c… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_direct?rev=1542192349&do=diff Mail Connectors -> Mail Senders -> SMTP Direct VPOP3 can be configured to send mail directly to the recipient's mail server (or the recipient's mail service provider). Usually this is only used if you have a high-end business class Internet connection - such as a leased line, or your mail server is co-located in a data centre. Attempts to use SMTP Direct sending on a dial-up/ADSL/Cable/FTTC/etc connection may be problematic since the receiving mail server may think you a home user who has been … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_filtering?rev=1542192349&do=diff SMTP Service - Filtering The SMTP Server -> Filtering tab lets you set up filtering of messages going through the VPOP3 SMTP service. This may be incoming SMTP messages, or locally sent messages. SMTP Rules SMTP Rules let you create custom rules for processing messages as they go through the VPOP3 SMTP service. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtpstats_smtpclientfailures?rev=1542192349&do=diff SMTPStats.SMTPClientFailures table The SMTPStats.SMTPClientFailures table contains logging data about errors/usage for the SMTP Services in VPOP3. These are used for the Intrusion Protection facility & logging. Columns * id - sequential ID for the event * ipaddress - the SMTP client's IP address text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_assignments?rev=1542192349&do=diff Spam Filter Rules: Assignments You can assign values to variables using the syntax ${variable} = value | ${variable} Assignment operators The spam filter rules support the following assignment operators: = Specify the value of the variable to equal the value after the assignment operator text/html 2020-10-05T16:14:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_header?rev=1601914452&do=diff Increase the spam score for header marker This script is for the case where your ISP adds a header eg 'X-Spam: Yes' to the message header, and you want the VPOP3 spamfilter to quarantine messages with that marker. Add the following to the spamrules_userchecks.txt file. This script file only gets processed on incoming messages (the spamrules_localmail.txt script ends the processing of locally sent messages) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_rule_names_and_weights?rev=1542192349&do=diff Spam Filter Rules: Rule names and weights The script can designate names to refer to certain rules. This name is created using a DefineRule statement. If you the follow a statement by a word in square brackets, when that statement is actioned, VPOP3 will add the specified word to a list of 'matched conditions' which can be used in reporting. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_bulkscan?rev=1542192349&do=diff Spam Filter Rules: BulkScan Statement BulkScan Version 2.1.7+ Purpose Allows you to specify lots of search strings in one section without needing the verbose If statement The BulkScan statement requires a variable name and a limitless number of search specifiers, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbqueryone?rev=1542192349&do=diff Spam Filter Rules: DBQueryOne Statement DBQueryOne Version 6.16+ Purpose Queries the spam filter database for a single record/aggregate The DBQueryOne statement performs a query on the spam filter database and returns a single value which is either the value of a record or an aggregate of several records. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_definerule?rev=1542192349&do=diff Spam Filter Rules: DefineRule Statement DefineRule Version 2.1.9+ Purpose Defines a rule name, default weighting and description. See Rule names and weights The DefineRule statement requires a name, default weight and description, in the format DefineRule "<name>" <default weights> "<description>" text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_definesetting?rev=1542192349&do=diff Spam Filter Rules: DefineSetting Statement DefineSetting Version 2.1.9+ Purpose Defines a generic setting, the default value and description The DefineSetting statement requires a name, default value and description, in the format DefineSetting "<name>" <default value> "<description>" text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_foreach?rev=1542192349&do=diff Spam Filter Rules: ForEach Statement ForEach Version 2.1.7+ Purpose Causes a loop to be run through for all values within specified criteria The ForEach statement requires either two or three parameters (depending on the type of loop that is being conducted), in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_star_ifsupport?rev=1542192349&do=diff Spam Filter Rules: *IFSUPPORT Statement *IFSUPPORT Version 2.2.5+ Purpose Allows the script to determine whether a particular command or function is supported by the installed version of VPOP3 The *IFSUPPORT statement requires a command or a function, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:summary_log_file_format?rev=1542192349&do=diff Summary Log File Format VPOP3 creates a file called SUMMARY.LOG in the VPOP3 directory which contains summary information which is compiled daily into a daily summary reports sent to the administrator. VPOP3 can keep these summary logs in a subdirectory called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_message_rules?rev=1542192349&do=diff Message Rules The Edit User -> Message Rules tab can be used to create/edit rules which are processed when messages arrive in a User's mailbox. They can be used to copy messages, mark them as read, delete them, etc VPOP3 will process Message Rules in the order they appear in the list. If you want to change the order of the rules, you can drag & drop them into the correct order. Usually when VPOP3 has processed a rule, it will go on to check further rules, but you can use the text/html 2024-10-29T16:06:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.base64?rev=1730217971&do=diff VPOP3.Base64 Added in VPOP3 8.7 This function returns a Base64 string encoding of the supplied parameter VPOP3.Base64(text) or VPOP3.Base64(byte-array) It can be passed either a text string or a table containing one byte per table-entry (eg as returned from the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.getmessages?rev=1542192349&do=diff VPOP3.GetMessages Lua function The Lua management function 'VPOP3.GetMessages' retrieves a table containing all the mail messages in a specified folder. VPOP3.GetFolders(username, folder); * username is the username from VPOP3.GetUsers * folder is the folder from VPOP3.GetFolders It returns a table where the key is the message UID and the value is a table of: text/html 2024-10-29T16:07:15+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.unbase64?rev=1730218035&do=diff VPOP3.UnBase64 Added in VPOP3 8.7 This function Decodes a Base64 string into the original data VPOP3.UnBase64(base64-text) It returns a table containing the decoded data bytes - one byte per table entry. If there was an error, it returns a Nil value text/html 2022-10-01T11:32:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:dokuwiki?rev=1664623959&do=diff DokuWiki wiki:dokuwiki DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database. It is loved by users for its clean and readable syntax. The ease of maintenance, backup and integration makes it an administrator's favorite. Built in text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:smtpclientblocks?rev=1542192349&do=diff SMTPClientBlocks Replacement Use: ~smtpclientblocks~ <format string> ~end~ The format string can have the replacements * address - IP address (returned as host address or CIDR address as appropriate) * date - the date/time the address was added to the database in YYYYMMDDHHMMSS format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userrulelist?rev=1542192349&do=diff UserRuleList Replacement Use: ~userrulelist~ <format string> ~end~ Required parameter: Account This returns the message rule list (in order) for the specified user The format string can have the replacements * id - numeric ID of the rule * order - numeric order number (1-n) of the rule text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:version_5_webadmin_api?rev=1542192349&do=diff Version 5 Web Admin API This section is only relevant for people who may want to access the Administration features from their own scripts, or want to customise the standard administration pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:encryption?rev=1542192349&do=diff Encryption There are several different encryption methods used on the Internet which are relevant to VPOP3. Current versions of VPOP3 Basic will be able to connect to other POP3 or SMTP servers using either SSL or TLS. This allows you to use VPOP3 to access services such as GMail which require SSL/TLS. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_for_vpop3?rev=1542192349&do=diff GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_can_i_download_old_versions_of_vpop3?rev=1542192349&do=diff How can I download old versions of VPOP3? You can download old versions of VPOP3 by going to the VPOP3 downloads page on our website and clicking on the “download previous versions” link near the top of the page Note that old versions of VPOP3 may no longer be supported under our free email support text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_write_an_email_to_technical_support?rev=1542192349&do=diff How do I write an email to technical support? Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later When sending the email, please make sure you include all relevant information: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:imap4?rev=1542192349&do=diff IMAP4 Mail Protocol IMAP4 (Internet Mail Access Protocol version 4) is a more advanced protocol than POP3. With IMAP4 your mail is stored and manipulated on the mail server. So, if you move a message from one folder to the other, the message is moved on the server. If you send a message, your mail client will (usually) put a copy into your 'Sent Items' folder. If you delete a message, it is deleted from the server, and so on. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:multiple_vpop3_status_icons?rev=1542192349&do=diff Multiple VPOP3 icons in the taskbar If you reinstall VPOP3 it is possible that you may end up with two VPOP3 Status Monitor icons in the task tray. This doesn't mean that two copies of VPOP3 are running, just that two copies of the VPOP3 Status Monitor are running. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:pop3?rev=1542192349&do=diff POP3 Protocol POP3 is the most basic email protocol for collecting mail which is in common use. Almost all email client programs (such as Microsoft Outlook & Outlook Express, Mozilla Thunderbird, etc) can collect mail using POP3. With POP3, mail is usually downloaded by the email client and stored on the user's local PC. It is then deleted from the mail server, so the only copy is on the user's PC. Any mail folders etc are all managed on the user's PC. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:vpop3av?rev=1542192349&do=diff What is the VPOP3 Antivirus solution? “VPOP3 Antivirus” is a new product to replace the avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus uses the popular 'ClamAV' virus scanner to scan incoming and outgoing messages for viruses. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_webmail?rev=1542192349&do=diff What is Webmail? “Webmail” is a term used to describe an email client which is accessed through a web page rather than as a standalone program. Some well known services which offer webmail are services such as Hotmail, Yahoo, Gmail etc. All versions of VPOP3 have a Webmail service included as standard. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:421_4.3.2_vpop3_smtp_server_access_disabled_-_low_memory?rev=1542192349&do=diff 421 4.3.2 VPOP3 SMTP Server access disabled - low memory! This error means that VPOP3 has detected that there is not enough free memory available on the server. If this happens it refuses to accept new messages because that may make the PC crash and possibly lose data. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10049?rev=1542192349&do=diff Socket Error 10049 - The specified address is not available from the local computer This error normally means that you have entered an invalid address on the IP Address to Bind To entries on the Services page in the VPOP3 settings. The addresses entered here should be either text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10503?rev=1542192349&do=diff Socket Error 10503 - No More Data Error 10503 means that the connection between VPOP3 and a remote computer (normally your ISP) was dropped at an unexpected time. This is different from the error 10054 in that this is a controlled line drop. One way this can happen is if the ISP's POP3 server uses an obsolete standard which allows it to drop the connection if a POP3 'LIST' command is performed on an empty mailbox. The current standard requires that the connection is not dropped until the clien… text/html 2025-05-21T07:57:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:allowing_mail_relay_through_vpop3?rev=1747814238&do=diff How To Allow Mail Relay Through VPOP3 If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well. This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn't know who that user is. This can cause a problem if unauthorised users try to send mail through… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:backup_vpop3?rev=1542192349&do=diff How to Backup VPOP3 By default VPOP3 v3 and later will automatically perform a daily backup of the database into a file called DBBACK-x.DMP, where the backup file rotates on a weekly basis (DBBACK-0.DMP is Sunday's backup, DBBACK-1.DMP is Monday's backup, etc). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:calendars_on_em_client?rev=1542192349&do=diff Calendars on eM Client If you have used CalDAV calendars on Mozilla Lightning/Sunbird, then the eM Client configuration is quite different, but simple. To add a CalDAV account to eM Client * Go to Tools -> Accounts * Click New Account... * Open the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:configure_email_signatures?rev=1542192349&do=diff Configure Email Signatures * Global Signatures * Personal Signatures * Webmail Signatures Notes When creating a signature it is generally best to keep it as short as possible. Disclaimers & confidentiality notices in emails are generally regarded as having little or no legal significance, so lengthy signatures just use up bandwidth. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:create_a_connection_method?rev=1542192349&do=diff How to Create a Connection There are two ways that VPOP3 can be configured to connect to the Internet. Which one you use depends on the service provided by your ISP. Using a Permanent 'Always On' Connection This is the most common connection method. It assumes you are connecting to the Internet via a router which is permanently connected. In this scenario VPOP3 simply needs to connect to the router so setting up VPOP3 is very simple. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:daily_summary_does_not_show_all_sent_messages?rev=1542192349&do=diff Daily Summary is not reporting all Sent messages For VPOP3 to log outbound messages it needs to be able to work out that the message is FROM: a user whose mail is handled by the local VPOP3. To do this it has to examine the FROM: address in the message header. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:delete_a_connection?rev=1542192349&do=diff How to delete a Mail Collector or Connection To delete a Mail Collector or Connection in version 3, click on the little waste-bin icon at the left of the green bar on the Mail Collector or Connection settings page. We have made this more obvious in version 4, by including a bigger text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:delete_outqueue_messages_directly_from_the_database?rev=1542192349&do=diff Delete OutQueue messages directly from the database If there is an extremely large number of messages (eg hundreds of thousands) in the VPOP3 OutQueue, then it may take a very long time for VPOP3 v5 and later to start as it check the message database tables for consistency during initialisation. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:err_can_t_open_the_message_file_-_it_s_gone?rev=1542192349&do=diff -ERR Can't open the message file - it's gone! If VPOP3 receives the error message “-ERR Can't open the message file - it's gone!” from your ISP's POP3 server when it is downloading messages, this is a symptom of a fundamental bug in your ISP's POP3 server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_message_handling?rev=1542192349&do=diff Error Message Handling VPOP3 will normally send an error message to the Main Administrator every time it encounters an error. We recommend you leave it like this in most cases - if an error message occurs repeatedly, then it usually means there's an underlying problem which needs resolving rather than ignoring. text/html 2025-10-06T15:21:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_messages?rev=1759764097&do=diff Error Messages This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:exceptions?rev=1542192349&do=diff Exceptions An exception happens if VPOP3 encounters a problem it did not expect. In some cases it can recover automatically, but in other cases that isn't possible. Common causes VPOP3 2.6 and earlier In VPOP3 2.6 and earlier it was quite common for there to be database corruption problems with the SQLite database which was used in those versions. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:general_other?rev=1542192349&do=diff General instructions for setting up an email client If your specific email client program is not listed, you can set up any other email client by using the following instructions: * In your email client create a new 'account' * For the incoming and outgoing server name/address use the text/html 2026-03-18T20:20:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:how_to?rev=1773865250&do=diff "How To" Articles Installation/Upgrades * Download VPOP3 * Install VPOP3 * Move VPOP3 * Upgrade VPOP3 * Upgrade VPOP3 to version 5.x or 6.x from version 4 or earlier * Upgrade VPOP3 to version 7.x from version 6 or earlier * Upgrade VPOP3 to version 8.x from version 7 or earlier * Upgrade VPOP3 to version 9 or later from version 7 or 8 * Performance Requirements * Installation Checklist General Configuration * Initial Configuration * Users * Add an Alias * Create… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:ical_on_mac_osx?rev=1542192349&do=diff Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service This requires VPOP3 v6 or later. The following instructions are for Mac OS X v10.7.5 but should work with similar versions. We have not been able to create an account by going to System Preferences text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:initial_user?rev=1542192349&do=diff Initial User When you install VPOP3 it will ask you to create an initial user. This counts towards your user count and is created as your initial administrator account. More administrator accounts can be created later if you wish, and you can remove the initial user if you wish. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:install_to_external_pgsql?rev=1542192349&do=diff Install VPOP3 using external PostgreSQL database (VPOP3 version 5 or later) In some cases, advanced users may wish to have VPOP3 use an external PostgreSQL database instead of the one installed with VPOP3. This is possible by telling VPOP3 the connection details during installation. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:internet_explorer_10_issues?rev=1542192349&do=diff Internet Explorer 10 Issues If you are using IE10 with VPOP3 prior to v6.2, then you may have issues accessing the VPOP3 Webmail and/or admin settings. These can usually be solved by telling IE10 to use 'compatibility mode'. Alternatively, using another web browsers such as text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:iphone?rev=1542192349&do=diff Setting up an iPhone/iPad/iPod Touch To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to allow access by remote users (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN). Adding the mail account to your iPhone/iPad text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:isp_needs_ssl_connection?rev=1542192349&do=diff ISP needs SSL connection A few ISPs use a non-standard and not recommended system of encrypting connections to their SMTP mail servers. These generally are called 'SSL' connections and work on an alternate port other than the standard SMTP port 25. (The correct way to encrypt connections is to use a system called TLS which works on the standard SMTP port). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:isp_needs_you_to_connect_on_port_587?rev=1542192349&do=diff ISP needs you to connect on port 587 Some ISPs will need you to send mail using port 587, instead of port 25. Port 587 is the 'SMTP Submission' port which is commonly used instead of, or as well as, the standard SMTP port 25 for when users are sending mail to a smart host/relay server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:locked_accounts?rev=1542192349&do=diff Locked Accounts VPOP3 has a security feature which will lock out an account after it has had several failed login attempts. This feature is to make it harder for an attacker to use a brute force or dictionary password attack on an account. The default settings are that after more than 3 attempts to log into an account with an incorrect password, VPOP3 will lock the account for 30 minutes. You can change these settings on the text/html 2026-04-06T17:59:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:mail_not_downloading_from_isp?rev=1775498387&do=diff Mail Not Downloading From ISP This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -> Mail Collectors -> (name) -> POP3 General tab). If you do this, VPOP3 will leave messages on the ISP's mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won't download them again. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:many_instances_of_postgres.exe_running?rev=1542192349&do=diff Many instances of Postgres.exe are running If you are running VPOP3 3.0 or later, and look in the 'Processes' list in Windows TaskManager you will probably see multiple instances of postgres.exe running. This is perfectly normal, and does not indicate a problem. The PostgreSQL database works by having a separate instance of postgres.exe for each connection to the database (as well as a few extra for management and house keeping). This behaviour is documented on the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:moving_messages?rev=1542192349&do=diff How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_windows_event_log?rev=1542192349&do=diff Obtaining Windows Event Log Sometimes, the VPOP3 technical support team may need to see entries from the Windows Event log, especially those relating to VPOP3 or the PostgreSQL service. If there are too many entries simply to copy, you can save them to a file to email to technical support. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_2003?rev=1542192349&do=diff How to configure Outlook 2003 Email (to be completed) Address Book To configure Outlook to use the VPOP3 global address book, go to Tools -> E-Mail Accounts in Outlook Then choose Add a new directory or address book and press Next Choose Internet Directory Service (LDAP) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_2007?rev=1542192349&do=diff How to configure Outlook 2007 Email SMTP Authentication To set up SMTP authentication in Outlook 2007, if your VPOP3 requires it, go to Tools -> Account Settings, select your email account and press Change.... Then, press the More Settings... button text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_2010?rev=1542192349&do=diff How to configure Outlook 2010 In many ways, configuring Outlook 2010 is a similar to configuring Outlook 2007. The biggest difference you are likely to notice is the new “Ribbon” interface, in place of the traditional menu bar (File, Edit, View, etc.) Email text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_not_able_to_connect_to_vpop3_enterprise_v6.8_when_using_ssl_tls?rev=1542192349&do=diff Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS In VPOP3 6.8 SSL v2 is disabled by default (it is considered to be insecure). SSL v3 was released in 1996 and SSL v2 was deprecated because of the well known security flaws. However, it seems that Microsoft Outlook (up to at least Outlook 2010) will not connect to VPOP3 using SSL if VPOP3's SSL v2 is disabled. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_outlook_express_are_sending_mail_repeatedly?rev=1542192349&do=diff Outlook / Outlook Express is sending mail repeatedly If you are using Outlook or Outlook Express you may occasionally find that mail is being sent repeatedly. There are a couple of possible reasons for this which we know of Sending taking too long text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:postgresql_server_won_t_start_due_to_damaged_log_files?rev=1542192349&do=diff PostgreSQL server won't start due to damaged log files If the PostgreSQL server won't start at all, because its transaction logs are damaged, you will probably need to recreate the database store totally. To rebuild the database: * Open a command prompt and find the VPOP\pgsql folder text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:rbl_checking_not_working_in_vpop3_enterprise?rev=1542192349&do=diff RBL Checking not working in VPOP3 Enterprise VPOP3 Enterprise has an RBL checking feature which is configured in the VPOP3 Settings at Services -> SMTP Server -> SPAM Reduction -> Realtime Blacklist Rules If it does not seem to be working properly, there are a few reasons why the RBL feature may not work. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:remoteaccessdialup?rev=1542192349&do=diff Remote Access to VPOP3 without a permanent Internet connection If you do not have a permanent connection to the Internet, then the user will need to dial directly into the VPOP3 computer or another computer on the network. This only works reliably if the dial-inserver is running Windows NT, Windows 2000 or later versions. text/html 2022-11-18T11:43:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_deleted_calendars?rev=1668771832&do=diff Restore Deleted Calendars This article will help if a user has been deleted and all their calendars are lost and need to be restored. Note that this functionality is not built into VPOP3, and requires the use of Python3 to run a script First you need to install Python 3.8 or later, and the psycopg2 plugin text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:router_problem?rev=1542192349&do=diff Router Problem error messages If you get an error message to the VPOP3 administrator with subject Router Problem and text Local Distribute to <username> Failed Error: Database Error "ERROR: could not open file "base/<number>/<number>": Permission denied" text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sender_policy_framework?rev=1542192349&do=diff Sender Policy Framework / SPF SPF is a system used to tell mail servers which IP addresses can send mail from which domains. It is designed to reduce 'spoofing' of email addresses. For instance, if you receive an email message from your bank, your mail software can check that it came from an IP address authorised to send mail from your bank, and treat the message with suspicion if it didn't come from an authorised IP address. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sending_mail_from_different_email_addresses_or_domains?rev=1542192349&do=diff Sending mail from different email addresses or domains VPOP3 does not (by default) place any restrictions on which email addresses or domains you can send mail from. However, there may be external restrictions on which email addresses/domains you can send from. For instance, if you send mail through your ISP's mail server, they may only allow you to send mail from specific addresses, or the domain you send mail from may have a sender policy defined, such as text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:setup_steps_for_multiple_pop3_accounts_at_the_isp?rev=1542192349&do=diff Setup steps for multiple POP3 accounts at the ISP * Set up all the local users you need in the 'Users' page in the VPOP3 settings. The usernames & passwords do not have to have any relation to the ISP's accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3. text/html 2020-07-22T10:32:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:signing_outgoing_mail_with_dkim?rev=1595413960&do=diff Signing outgoing mail with DKIM DKIM, also known as DomainKeys Identified Mail, is a form of email authentication that digitally signs emails to prove that they were sent from authorized domains and aren't fake emails. Companies like Google and Yahoo use DKIM to sign their emails and it is becoming ever more popular. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:some_client_pcs_cannot_access_vpop3?rev=1542192349&do=diff Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet This error happens when you have multiple TCP/IP subnets on your network. The computers which are on different subnets from the VPOP3 computer will not be able to see VPOP3 whilst VPOP3 is connected to the Internet (through a dial-up connection). Whenever VPOP3 is offline, it will work correctly. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:start_vpop3?rev=1542192349&do=diff How to start VPOP3 There are two ways to start VPOP3 * as a service * as a normal application For normal operation, you will start VPOP3 as a service, as this means that VPOP3 will run even when no one is logged into the PC. To help with some types of problem diagnosis it can be better to start it as an application. This makes VPOP3 run in the account of the currently logged in user, rather than the service account, so it can eliminate access permission problems. Also, when VPOP3 starts a… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:timeout_while_vpop3db_is_starting?rev=1542192349&do=diff Timeout while VPOP3DB is starting (Note that VPOP3 v6.11 and later, the service startup system has changed so it should not suffer from this problem) When VPOP3DB starts up, the service control manager component waits a set time for a response from the database server before it knows the service has started. If the PC is going slow (eg after a Windows update or if the PC is just slow) then this wait may not be long enough. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:transmission_receipt?rev=1542192349&do=diff Transmission Receipt Message This is not an error message, but we are listing it here because it confuses some people. VPOP3 sends a 'Transmission Receipt' when a message is sent out, and it contains a header asking for the receipt. The default configuration is that it will send the transmission receipt if the sender asks for a read receipt. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:unable_to_access_webmail_admin_when_using_kaspersky_internet_security?rev=1542192349&do=diff Unable to access Webmail/Admin when using Kaspersky Antivirus/Internet Security If you are unable to access Webmail/Admin when using Kaspersky Antivirus/Internet Security, it may be Kaspersky which is blocking the site. One user has reported that you can solve this by the following steps: - Go to the Kaspersky Web Anti-virus Section - Add the server text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_licence_key?rev=1542192349&do=diff How to upgrade your VPOP3 licence You can purchase a VPOP3 upgrade by going to <http://www.pscs.co.uk/buynow/vpop3_upgrade.php> You will need to enter your current licence details, and the website will give you your upgrade options. If you want to upgrade the licence size or from VPOP3 Basic to VPOP3 Enterprise at the same time as upgrading to the latest version of VPOP3, then choose the 'Upgrade to the latest version' option, and you will be given further choices of licence upgrades you can … text/html 2020-06-29T10:43:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_7?rev=1593427438&do=diff How to upgrade VPOP3 to version 7 or later from version 6 or earlier As usual the process to upgrade is simply to install the later version over your existing installation (do not uninstall anything first). The below is technical information detailing an extra step performed by the installer in this particular upgrade step. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrading_database_software?rev=1542192349&do=diff Upgrading PostgreSQL Database Software To upgrade the PostgreSQL database software used by VPOP3 * stop VPOP3 * backup the database (<http://wiki.pscs.co.uk/how_to;backup_vpop3#manual_database_backup1>) * uninstall PostgreSQL (from within Windows) if necessary * rename the VPOP3\pgsql folder to something else text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v2_-_move_to_a_new_folder?rev=1542192349&do=diff How To Move VPOP3 Version 2 to a New Folder/Drive on the same PC (Also applies to version 1.x) To move VPOP3 to a new folder or drive on the same PC you should go through the following steps: * Copy the VPOP3 directory and subdirectories from the old folder to the new folder. text/html 2019-11-12T16:06:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v2_-_move_to_a_new_pc?rev=1573574804&do=diff How To Move VPOP3 Version 2 to a New PC (Also applies to version 1.x) To move VPOP3 to a new PC you should go through the following steps: * Copy the VPOP3 files * Copy the VPOP3 directory and subdirectories from the old PC to the new PC. (If you are moving to Windows Vista/2008/7/2012/8 or later, do NOT copy the files to a 'Program Files' folder on the new PC. Recent versions of Windows have special protection for those folders, which is not compatible with VPOP3) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:write_your_own_spam_filter_rules?rev=1542192349&do=diff How to write your own spam filter rules VPOP3's spam filter uses a basic scripting language designed for filtering email messages, so a full description of writing your own rules would be very long and complex, as it is really something that only a programmer should do. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:autoresponderlist?rev=1542192349&do=diff AutoresponderList and AutoresponderGlobalList Replacements Use: ~autoresponderlist~ or ~autorespondergloballist~ Required parameter: None This returns a JSON structure listing all the autoresponder details available. autoresponderlist returns the personal autoresponder details. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userrulelist?rev=1542192349&do=diff UserRuleList Replacement Use: ~userrulelist~ <format string> ~end~ Required parameter: None This returns the message rule list (in order) for the current user The format string can have the replacements * id - numeric ID of the rule * order - numeric order number (1-n) of the rule text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_offline?rev=1542192349&do=diff Message Archive -> Offline Tab Settings -> Message Archive -> Offline Tab. The Offline tab lets you tell VPOP3 to move old archived messages to an alternative store, such as CD/DVD or external drive etc. VPOP3 will create a ZIP file containing the old messages. The archive index will still remember the messages, and the name of the ZIP file they are contained in, so you will still be able to search for messages on date, sender, subject, etc, but not on the message content. text/html 2023-03-25T23:33:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_script?rev=1679787211&do=diff Archive Script (from VPOP3 v6 onwards) Archive scripting lets you indicate whether full message content should be stored in the message archive. This could be used, for instance, for filtering out messages containing credit card details. The message headers will still be archived, along with the explanation text returned by the script. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:attachment_extraction_script?rev=1542192349&do=diff Attachment Extraction Scripting This is the 'extraction.lua' script. (Added in V6.17) This script has one functions: * Extract This functions is called if the attachment extraction is enabled in Settings -> Attachment Processing -> Extraction. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponders_v3_v4?rev=1542192349&do=diff Autoresponders - v3 and v4 This section lets you define an autoresponder for a user. An autoresponder is a message which is sent back in response to a message which arrives in this user's mailbox. The Autoresponder Type can be set to None, Simple Autoresponder text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:bandwidth_management_script?rev=1542192349&do=diff Bandwidth Control (VPOP3 Enterprise Only) Every time a connection is made to a VPOP3 service, or a user logs into a service, VPOP3 Enterprise runs a Lua function which can assign the connection a bandwidth pool, or assign a bandwidth limit on the connection. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:bulk_add_users?rev=1542192349&do=diff Bulk Add Users VPOP3 contains a feature to quickly create several users, with default settings. From the Administration Settings -> Users page, you can click Bulk Add Users to launch a new window. You can then enter up to 10 users at a time, by specifying their usernames and passwords. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:connections?rev=1542192349&do=diff Connections In VPOP3 a Connection tells VPOP3 how to 'connect' to the Internet. VPOP3 supports up to 10 Connections, which can be either network connections or Dial-Up connections (using a modem) A Connection is linked to one Mail Sender and zero or more Mail Collectors. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:copy_smtp_rules?rev=1542192349&do=diff Copy SMTP Rules - Database Query This is an advanced Database action. There is no simple query that will perform the required operation, so we have to create a custom PostgreSQL function to copy the data. At a command prompt in the VPOP3 directory run text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_files_used_in_vpop3_2.x?rev=1542192349&do=diff Database files used in VPOP3 2.x VPOP3 2.x usually uses SQLite 2.8.3 as its database engine. This stores databases in discrete *.db files in the VPOP3\_database directory on the server PC. We do not recommend that you access these databases directly unless you know what you are doing, and we strongly discourage the alteration of data in the databases directly unless technical support request you to. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_message_store?rev=1542192349&do=diff Database -> Message Store Tab This tab says how VPOP3 handles its message store Message Store The Delay while moving messages setting tells VPOP3 how quickly to import messages into the new database structure if it was upgraded from version 2.x or earlier. Usually this is OK to be left as it is, but if there is some special requirement to import the messages more quickly, you can decrease this number, but that will increase the load on the server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_restore?rev=1542192349&do=diff Database -> Restore Tab This tab is only in VPOP3 Enterprise (v5 and later), and is for performing a partial (mailbox/mail folder) restore of the database. To do a full restore of the database, or for VPOP3 Basic/Standard, see the “Restore a Backup of VPOP3” topic Using the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:export_lan_forwarding_rules?rev=1542192349&do=diff Database query to export LAN Forwarding rules At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type \copy (select conditions, address, server, username, password, outaddress as rewriteaddress, matchcount as matches from rules.lanforwarding order by ruleorder) to 'c:/temp/x.csv' csv header; text/html 2019-07-08T08:19:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:find_biggest_messages?rev=1562573942&do=diff Find biggest messages To find the 10 biggest messages in your VPOP3 message store: Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type SELECT username, folder, subject, fromaddr, PG_SIZE_PRETTY(size) FROM messages.messages INNER JOIN messages.folders f USING(folderid) INNER JOIN users.users u ON u.usernumber=f.userid ORDER BY size DESC LIMIT 10; text/html 2026-03-16T11:12:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:group_a_user_s_folders_into_letter_groups?rev=1773659562&do=diff Group a user's folders into letter groups This is useful in VPOP3 Enterprise if you have a large folder with many subfolders and want to group the subfolders into other subfolders based on their first letter For example, if you have * Customers text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:ids_event_number?rev=1542192349&do=diff IDS Log Event Numbers The VPOP3 SMTP IDS logging facility logs SMTP events in a form which may be useful to Intrusion Protection Systems, or security monitoring software. One of the fields in the log file is the Log Event Number These are: * 0 = SMTP authentication failure text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:import_users_from_file?rev=1542192349&do=diff Import Users From File VPOP3 supports the importation and exportation of users, via a CSV file (see for a specification of the CSV file format). NOTE: This process is not designed to provide a complete backup of user data, nor is it intended to facilitate moving VPOP3 to a new computer. Instead, see the following relevant pages: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:list_all_messages_in_lan_forwrding_queue?rev=1542192349&do=diff Database query to list ALL messages in the LAN forwarding queue The VPOP3 settings show the first 100 messages in the LAN forwarding queue. Usually this is sufficient as the LAN forwarding queue is usually nearly empty, but in case of a problem it may be much bigger. The database queries below may help in that situation. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:list_failed_message_send_summary?rev=1542192349&do=diff Database query to list failed message sends This will list failed outgoing messages from the last 3 days (with the default VPOP3 settings) At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select created,returnpath,subject,username || '@' || domain as recipient, latesterror from outqueue.outrecipients inner join outqueue.outmessages using(msgid) where failedtime is not null order by created desc; text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:list_messages_in_lan_forwrding_queue_waiting_to_go_to_a_specific_server?rev=1542192349&do=diff Database query to list messages in the LAN forwarding queue waiting to go to a specific server The VPOP3 settings show the first 100 messages in the LAN forwarding queue. Usually this is sufficient as the LAN forwarding queue is usually nearly empty, but in case of a problem it may be much bigger. The database queries below let you list just messages going to a specific server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:local_mail_general?rev=1542192349&do=diff Settings -> Local Mail -> General The Local Mail -> General page allows you to configure a few simple, but fundamentally important settings. Default Domain In the majority† of cases, this is the domain name that VPOP3 will use when sending automated messages; for instance, users may receive a message from text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb?rev=1542192349&do=diff LogDB database schema The LogDB database schema contains historical logging information for reports etc. Entries are added to this by several components of VPOP3, and the 'reporting' section uses the data here. The LogDB database is only populated if the ' text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_recipients?rev=1542192349&do=diff LogDB.Recipients table The LogDB.Recipients table contains a record of the recipients for messages logged by VPOP3. A message may have one or more recipients Columns * rcptid - this is a bigint sequential value which identifies the recipient uniquely in the database text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_sessions?rev=1542192349&do=diff LogDB.Sessions table The LogDB.Sessions table contains a record of all 'sessions' logged by VPOP3. A session is something like a POP3 server session as an email client downloads messages, or an SMTP client session as VPOP3 sends a message out to the Internet, and so on. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_senders?rev=1542192349&do=diff Mail Connectors -> Mail Senders The Mail Sender tells VPOP3 how to send mail out to the Internet. If you want to send mail for specific users to another specific mail server (e.g. a local Microsoft Exchange Server or another VPOP3 server) then use the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:management_scripting?rev=1542192349&do=diff Management Scripting In VPOP3 Enterprise, from version 6.17 there is the facility to run Lua scripts manually or according to a schedule. These scripts can do things like access mail folders & messages and perform some maintenance on them. Creating a new script text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_dns?rev=1542192349&do=diff Misc -> DNS Tab Settings -> Misc Settings -> DNS The DNS tab lets you specify which DNS servers VPOP3 will use. DNS (Domain Name System) is a system which converts Internet host names (eg www.google.com) into a numeric IP address (eg 1.2.3.4), because all connections on the Internet are actually performed using numeric IP addresses, but it is easier for people to remember names. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_external_fax?rev=1542192349&do=diff Misc -> External Fax Tab Settings -> Misc Settings -> External Fax The External Fax tab is for use with some external fax server applications which work by collecting mail from a POP3 mailbox. If a Fax Server Mailbox is selected, then VPOP3 will automatically send any locally sent mail to that mailbox if the recipient is local, but doesn't match another local address (a user, list, mapping etc), text/html 2024-03-21T10:49:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:outgoing_message_script?rev=1711018194&do=diff Outgoing Message Scripting Every time VPOP3 adds a message to the Outgoing mail queue, it runs a script called outmessage.lua. Scripts are stored as files in the VPOP3 directory in VPOP3 v6.6 and earlier, or managed through the Settings -> Scripts page in VPOP3 v6.7 and later. text/html 2026-01-05T09:25:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:password_strength_checking_script?rev=1767605139&do=diff Password Strength Checking Script You can tell VPOP3 to enforce password strength checks by using a Lua script which performs the checks for you. The Lua script can be edited in Settings -> Scripts and is called passwordcheck.lua (in older versions of VPOP3 it is stored in a file called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:reset_message_folder_counts?rev=1542192349&do=diff Reset Message Folder Counts In extremely rare cases, the mail folder message counts in the database may get out of step with the actual stored messages. There are database triggers which will keep the counts in sync during normal operation, but if you have to manipulate the database directly (eg to recover from a corrupted database) it is possible that they will get out of step. text/html 2021-08-09T10:55:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:scheduler_script?rev=1628506507&do=diff Scheduled Task Script Note that this functionality is only available in VPOP3 Enterprise VPOP3 Enterprise can run Lua script periodically to do custom background tasks. It can run a function every minute, 5 minutes, hourly or daily. The Lua script is stored in a file called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sender_advanced_relay_settings?rev=1542192349&do=diff Mail Sender Advanced Relay Settings SMTP Return Address The SMTP Return Address (or Return Path) is a hidden part of a message which says where bounce messages (and other automated responses) should be sent. (It is not the same as the Reply address text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sender_direct_settings?rev=1542192349&do=diff SMTP Direct Sender Settings Mail Connectors -> Mail Senders -> SMTP Direct Sender -> Settings tab The SMTP Direct Settings tab lets you set how VPOP3 will send mail using SMTP Direct DNS Servers to Use This setting tells VPOP3 the IP addresses of the DNS servers it should use to find the recipients' mail servers. Separate multiple addresses with commas. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_load_limiting?rev=1542192349&do=diff SMTP -> Load Limiting tab This page is reached from Services -> SMTP Server, then the Load Limiting tab. Here you can set limits on how many active SMTP sessions there are, and other related settings. This lets you limit the load on the VPOP3 server. This is especially important if VPOP3 is performing spam filtering on incoming SMTP messages, because the spam filter can add considerable load. You can reduce the spamfilter load by using the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamfilter_script_configuration?rev=1542192349&do=diff Spamfilter Script Configuration tab You reach this tab by going to Settings --> Spam Filter -> General, and then choose the General tab. The Spamfilter script has various settings that can be changed to alter the behaviour of the spamfilter. These are defined in the script, so may change with different versions of the script. The settings are currently: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_addheader?rev=1542192349&do=diff Spam Filter Rules: AddHeader Statement AddHeader Version 2.1.7+ Purpose Allows you to add, replace or remove the specified header line in the message headers The AddHeader statement requires the full header line in one continuous string, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_convert?rev=1542192349&do=diff Spam Filter Rules: Convert Statement Convert Version 2.4.9+ Purpose Allows you to convert data from one form to another The Convert statement requires a data parameter, conversion method and variable name, in the format Convert <data> <conversion method> <variable name> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbupdate?rev=1542192349&do=diff Spam Filter Rules: DBUpdate Statement DBUpdate Version 6.16+ Purpose Updates a record in the spam filter database The DBUpdate statement requires a component name, key, operator and value, in the format DBUpdate <component name> <key> <operator> <value> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dns?rev=1542192349&do=diff Spam Filter Rules: DNS Statement DNS Version 2.1.11+ Purpose Allows the script to perform an arbitrary DNS lookup, returning the result into a specified variable The DNS statement requires a type, hostname and variable name, in the format DNS <type> <hostname> <variable name> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_goto?rev=1542192349&do=diff Spam Filter Rules: Goto Statement Goto Version 2.1.7+ Purpose A mechanism for directing the script towards a specified label The Goto statement requires a label name, in the format Goto <label name> Labels are single word entries that appear on a line of their own, immediately preceded by the colon (:) character. The colon character is not part of the label name. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_if?rev=1542192349&do=diff Spam Filter Rules: If Statement If Version 2.1.7+ Purpose Enables you to perform a simple relational test on a variable You can specify a variable or a constant on either or both sides of the relational operator. The relational operator can be one of: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_ifinbag?rev=1542192349&do=diff Spam Filter Rules: IfInBag Statement IfInBag Version 2.3.7+ Purpose Checks if a specified value is in a particular bag The IfInBag statement requires a bag name and value, in the format IfInBag <bag name> <value> * All IfInBag statements must be followed by an text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_iflocaladdress?rev=1542192349&do=diff Spam Filter Rules: IfLocalAddress Statement IfLocalAddress Version 2.2.1+ Purpose Allows you to check if a specified email address is local to your VPOP3 installation IfLocalAddress requires just one paramater; the address, in the format IfLocalAddress <address> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_ifmatch?rev=1542192349&do=diff Spam Filter Rules: IfMatch Statement IfMatch Version 2.1.7+ Purpose Allows you to perform a regular or substring match on a variable or part of the message being processed IfMatch statements require a data parameter and a search value, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_startdns?rev=1542192349&do=diff Spam Filter Rules: StartDNS Statement StartDNS Version 2.2.1+ Purpose Begins an asynchronous DNS lookup in advance of the result being required in a subsequent DNS statement The StartDNS statement requires a type and hostname, in the format StartDNS <type> <hostname> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_startdnsbl?rev=1542192349&do=diff Spam Filter Rules: StartDNSBL Statement StartDNSBL Version 2.2.1+ Purpose Begins an asynchronous DNS blacklist lookup in advance of the result being required in a subsequent DNSBL statement The StartDNSBL statement requires a hostname and DNSBL zone, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_startsurbl?rev=1542192349&do=diff Spam Filter Rules: StartSURBL Statement StartSURBL Version 2.2.1+ Purpose Begins an asynchronous SURBL lookup in advance of the result being required in a subsequent SURBL statement The StartSURBL statement requires a hostname and SURBL zone, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_subject?rev=1542192349&do=diff Increase the spam score for subject marker This script is for the case where your ISP adds a marker eg '[spam]' to the message subject, and you want the VPOP3 spamfilter to quarantine messages with that marker. Add the following to the spamrules_userchecks.txt file. This script file only gets processed on incoming messages (the spamrules_localmail.txt script ends the processing of locally sent messages) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:status?rev=1542192349&do=diff Status The VPOP3 Status screen has two tabs * Server Status * Sessions Server Status The Server Status tab is essentially a copy of the VPOP3 Status Monitor information. * Connection Status - this shows the 'online' status of VPOP3. If it says idle, it does not mean VPOP3 is not working, or not doing anything, it just means that it is not currently sending or collecting mail from the Internet. text/html 2019-08-19T08:58:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:status_monitor_protocol?rev=1566205125&do=diff Status Monitor (port 5109) protocol This page documents the protocol used between VPOP3 and the Status Monitor. It's not intended for any other purpose, so it's a bit limited, but in certain cases you may find this useful Login Before the Status Monitor receives any updates or can issue commands it must log in using a user's credentials. text/html 2026-03-16T11:02:32+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:useful_database_queries?rev=1773658952&do=diff Useful Database Queries Below are some database (SQL) queries which may be useful in some situations. You can run these from the 'psql' program at the command prompt. Some can also be run from the Settings -> Database -> Query page in the VPOP3 settings. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_advanced?rev=1542192349&do=diff User Advanced settings The Edit User → Advanced tab contains some 'advanced' settings for a VPOP3 user. Message Recycle Bin In VPOP3 Enterprise (v5 and later) the Message Recycle Bin will keep messages in the message store for a short time after the user has deleted the messages. This is to allow easier recovery from the inevitable case where a user has deleted messages by mistake, and wants them back. text/html 2024-04-22T08:37:38+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_manager_script?rev=1713775058&do=diff User Manager Script If you want people to be able to log in using a different username than their VPOP3 username (eg if you want them to be able to log in using an email address), then you can use the UserManager Lua script The Lua script is managed through the Settings → Scripts page in VPOP3 v8.0 and later and is called 'UserManager.LUA. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_routing?rev=1542192349&do=diff User Routing Options Assistant The assistant for a user is an email address (or set of email addresses, separated by semicolons) where incoming messages to this user will be copied or redirected. Normally messages will be copied to the assistant, but if the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:using_tables?rev=1542192349&do=diff Using tables/grids Many VPOP3 settings pages use grids to show you a set of data, for instance on the Users, Mappings and Lists pages. These have several standard features which are described below. * Most of the grids are 'delayed-fill'. This means that they don't fill up with data immediately when the page is loaded, this is to speed up the page load times. Only the first (visible) section of the grid is filled at first (sometimes there may be a short delay before this is filled, if the da… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:view_password_change_history?rev=1542192349&do=diff Database query to view password change history At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select username,updateuser,updatetime from settingaudit inner join users.users on keyfield=usernumber::varchar where tablename='users.usersettings' and keyfield2='mainpassword' order by updatetime desc; text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:virus_scan_filter_script?rev=1542192349&do=diff Virus Scan Filter Scripting (Added in V6.17) The VIRUSSCAN.LUA script has a single function FilterResult This function is called for every virus that a VPOP3-integrated (eg VPOP3 AV or Sophos SAV Interface) detects. The function has the opportunity to 'filter' the virus detection so that VPOP3 will act as if the virus was not detected. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.getfolders?rev=1542192349&do=diff VPOP3.GetFolders Lua function The Lua management function 'VPOP3.GetFolders' retrieves a table containing all the mail folders for a specified user. VPOP3.GetFolders(username); It returns a table where the key is the folder name (in IMAP4 UTF-7 encoded format - see text/html 2018-12-11T17:06:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.getsetting?rev=1544547961&do=diff VPOP3.GetSetting The Lua function 'VPOP3.GetSetting' retrieves a general setting from VPOP3 It takes one parameter: * The name of the setting. This can either by the 'Name' field of the 'Settings.Settings' database table or the internal setting name text/html 2024-10-29T16:03:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.hmac?rev=1730217799&do=diff VPOP3.HMAC Added in VPOP3 8.7 This function performs a HMAC (Hash-based Message Authentication Code) algorithm on supplied text using the supplied key VPOP3.HMAC(hash algorithm, string, key) The function takes three parameters: * Hash algorithm - text/html 2021-03-09T16:37:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.setsetting?rev=1615307830&do=diff VPOP3.SetSetting The Lua function 'VPOP3.SetSetting' sets a general setting forVPOP3 It takes two parameters: * The name of the setting. This can either by the 'Name' field of the 'Settings.Settings' database table or the internal setting name * The data to set (must be a string) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:whats_new_in_version_5_webmail?rev=1542192349&do=diff What's new in version 5 webmail? This is a list of some of the most noticeable changes to VPOP3's webmail interface for version 5. For a more detailed list of changes, view our bugtracker. [VPOP3 Version 5 - mobile compatible webmail] Mobile compatible webmail If you access version 5 webmail from a mobile device, you will probably be redirected to the mobile compatible version. It is a cut-down version of Webmail, which retains the key features, but doesn't utilise the extra features which w… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/troubleshooter:accessing_settings?rev=1542192349&do=diff Problems accessing the VPOP3 settings There are several ways to access the VPOP3 settings. The most common are through the VPOP3 Status Monitor task tray icon, or the Windows Start menu (Start -> Programs -> VPOP3 -> Configure VPOP3). You can also go directly to the VPOP3 settings in your web browser, by going to