https://wiki.pscs.co.uk/ 2026-05-06T07:44:57+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:can_i_add_two_licences_together?rev=1542192349&do=diff Can I add two licences together? No, you cannot add VPOP3 licences together. If you have a 10 user licence, and you need more users, you need to upgrade to the next step (25 users in this case). You cannot buy a 5 user licence and add it to the existing 10 user licence. text/html 2025-10-14T15:43:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_hosted_vpop3?rev=1760456581&do=diff GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:multiple_vpop3_status_icons?rev=1542192349&do=diff Multiple VPOP3 icons in the taskbar If you reinstall VPOP3 it is possible that you may end up with two VPOP3 Status Monitor icons in the task tray. This doesn't mean that two copies of VPOP3 are running, just that two copies of the VPOP3 Status Monitor are running. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_other_hosting?rev=1542192349&do=diff GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command. text/html 2021-06-29T08:35:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:smtp_relay_service?rev=1624955743&do=diff SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:encryption?rev=1542192349&do=diff Encryption There are several different encryption methods used on the Internet which are relevant to VPOP3. Current versions of VPOP3 Basic will be able to connect to other POP3 or SMTP servers using either SSL or TLS. This allows you to use VPOP3 to access services such as GMail which require SSL/TLS. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:hosted_exchange_service?rev=1542192349&do=diff Hosted Exchange Service We can provide a Hosted Exchange Service if you requirements mean that you need to have an Exchange Server. For most users, a hosted Exchange server is more complicated, more expensive and more limiting that having your own VPOP3 server or a dedicated hosted VPOP3 server, but some people require features that only Exchange can provide, such as shared calendars where the company policy restricts you to using Microsoft Outlook as the email client. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_get_support?rev=1542192349&do=diff How do I get support? You can get support for our software products in several ways. By telephone * You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence (+VAT if applicable) . This entitles you to software upgrades, remote support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_are_the_limitations_of_the_home_user_licence?rev=1542192349&do=diff What are the limitations of the Home User licence The VPOP3 Home User licence allows you to have up to 5 users for a lower price than the standard 5 user licence, but there are some restrictions in functionality. These are described below: * There is no Mailing List Server (you can still have distribution lists) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_the_difference_between_vpop3_standard_and_vpop3_enterprise?rev=1542192349&do=diff What is the difference between VPOP3 Basic and VPOP3 Enterprise? VPOP3 Enterprise includes all the features of VPOP3 Basic, plus: * IMAP4 mail support as well as POP3, SMTP and Webmail * Support for database (ODBC) links for the Global Address Book and Mailing Lists. * Shared calendars & webmail address books