https://wiki.pscs.co.uk/ 2026-05-13T04:48:38+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:backup_vpop3?rev=1542192349&do=diff How to Backup VPOP3 By default VPOP3 v3 and later will automatically perform a daily backup of the database into a file called DBBACK-x.DMP, where the backup file rotates on a weekly basis (DBBACK-0.DMP is Sunday's backup, DBBACK-1.DMP is Monday's backup, etc). text/html 2019-11-08T15:37:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_5?rev=1573227472&do=diff How To Upgrade VPOP3 to version 5 or later Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:groups?rev=1542192349&do=diff Groups In VPOP3 a 'group' is mainly an administrative feature. If you only wish to have a list of email addresses to send messages to under one address, you should use the 'List' feature instead. The main function of Groups is to let you set certain user attributes for a whole group of users at once. text/html 2020-06-29T10:43:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_7?rev=1593427438&do=diff How to upgrade VPOP3 to version 7 or later from version 6 or earlier As usual the process to upgrade is simply to install the later version over your existing installation (do not uninstall anything first). The below is technical information detailing an extra step performed by the installer in this particular upgrade step. text/html 2020-09-03T15:07:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_8?rev=1599145654&do=diff Upgrading VPOP3 to version 8.x from v7 or earlier VPOP3 v8.x uses PostgreSQL 10 as its database engine, which is the latest supported 32 bit version of PostgreSQL. Later versions of PostgreSQL are 64-bit only, which means we cannot use them while continuing to support 32 bit versions of Windows. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3?rev=1542192349&do=diff How To Upgrade VPOP3 Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5 Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2026-03-16T16:00:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:syntax?rev=1773676810&do=diff Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_backup_of_vpop3?rev=1542192349&do=diff How to Restore a backup of VPOP3 The instructions below are to restore a full backup. You may also be able to recover deleted messages if you do not need to restore a full backup. Version 5 or later If you just need to restore a database backup, see steps 4 to 7 below. text/html 2026-03-18T20:49:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_9?rev=1773866994&do=diff Upgrading VPOP3 to version 9.x from v7 or v8 VPOP3 v9 and later requires a 64 bit version of Windows 8.1 or later VPOP3 v9.x uses PostgreSQL 18 as its database engine. This can only easily be upgraded from PostgreSQL 9.3 or later, which means it must be an upgrade of VPOP3 v7 or later. If you are using an earlier version of VPOP3, then upgrade it to v8.7 first, then upgrade to v9 or later text/html 2021-03-08T10:48:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:install_vpop3?rev=1615200520&do=diff How to Install VPOP3 Simply download VPOP3 from the website, and run the installation program and follow the prompts. Occasionally people may have problems with the PostgreSQL part of the installation. If that happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and we will do our best to help. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:french_webmail_language_file?rev=1542192349&do=diff French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_get_support?rev=1542192349&do=diff How do I get support? You can get support for our software products in several ways. By telephone * You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence (+VAT if applicable) . This entitles you to software upgrades, remote support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:german_webmail_language_file?rev=1542192349&do=diff German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie m&uuml;ssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen … text/html 2022-11-18T11:43:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_deleted_calendars?rev=1668771832&do=diff Restore Deleted Calendars This article will help if a user has been deleted and all their calendars are lost and need to be restored. Note that this functionality is not built into VPOP3, and requires the use of Python3 to run a script First you need to install Python 3.8 or later, and the psycopg2 plugin text/html 2026-04-21T11:12:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_to_a_new_pc?rev=1776769960&do=diff Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_is_using_a_lot_of_disk_space?rev=1542192349&do=diff VPOP3 is using a lot of disk space If VPOP3 is using a lot of disk space, the problem is usually that there is lots of data there, so it has to use the disk space. Message Storage In VPOP3 version 5 and later, all users' messages are stored in the database, so they will occupy space in the VPOP3\pgsql\data folder. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_backups?rev=1542192349&do=diff Database -> Backups Tab The Backups tab lets you specify how VPOP3 will make its daily backup of its database. We strongly recommend that you backup the database regularly in case of disk problems or file corruption. You can use the VPOP3 backup feature, or manually backup the PostgreSQL database using the pg_dump command, or use another program to backup the PostgreSQL database if you wish. Note that a simple disk copy will text/html 2019-11-12T16:09:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_to_a_new_pc?rev=1573574948&do=diff Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:postgresql_server_won_t_start_due_to_damaged_log_files?rev=1542192349&do=diff PostgreSQL server won't start due to damaged log files If the PostgreSQL server won't start at all, because its transaction logs are damaged, you will probably need to recreate the database store totally. To rebuild the database: * Open a command prompt and find the VPOP\pgsql folder text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:spanish_webmail_language_file?rev=1542192349&do=diff Spanish Webmail Language File Copy/paste the text below to a file 'spanish.lng' or 'espanol.lng' in the VPOP3 directory. (Spanish users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=Especificar aca el usuario de Correo bookmarksnotsupported=Disculpe, pero su navegador no soporta esta funcion. loginfailed=Login Fallido - Favor reintente nuevamente invalidlogin=Detalles del login inválidos… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:multiple_vpop3_status_icons?rev=1542192349&do=diff Multiple VPOP3 icons in the taskbar If you reinstall VPOP3 it is possible that you may end up with two VPOP3 Status Monitor icons in the task tray. This doesn't mean that two copies of VPOP3 are running, just that two copies of the VPOP3 Status Monitor are running. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_not_starting_properly?rev=1542192349&do=diff VPOP3 Not Starting Properly If VPOP3 is not starting properly, then the first thing to check is whether the database server is starting. In VPOP3 v3 and later, VPOP3 uses a PostgreSQL Database server for data storage, so if the database server is not running, VPOP3 will not be able to start properly. In this case, the VPOP3.EXE process may appear in Task Manager, but it won't respond to anything, or it may appear in Task Manager and then stop after a short period. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_status_monitor_problems?rev=1542192349&do=diff VPOP3 Status Monitor Problems The VPOP3 Status Monitor is the program which shows the little (usually red) postbox icon in the Windows task tray. This usually launches automatically from the Windows startup group. This program is VPOP3Status.EXE on the disk, or can be run manually from text/html 2026-03-18T20:20:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:how_to?rev=1773865250&do=diff "How To" Articles Installation/Upgrades * Download VPOP3 * Install VPOP3 * Move VPOP3 * Upgrade VPOP3 * Upgrade VPOP3 to version 5.x or 6.x from version 4 or earlier * Upgrade VPOP3 to version 7.x from version 6 or earlier * Upgrade VPOP3 to version 8.x from version 7 or earlier * Upgrade VPOP3 to version 9 or later from version 7 or 8 * Performance Requirements * Installation Checklist General Configuration * Initial Configuration * Users * Add an Alias * Create… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lists?rev=1542192349&do=diff Lists The Lists section in VPOP3 lets you view and manage the various types of 'List' which VPOP3 supports * Distribution Lists * Mailing Lists * Forwardings * ODBC Mailing Lists * Groups Using a list A list will contain zero or more 'members' (usually email addresses) which can be messaged all at once. To send a message to all the members of a list, you will usually send an email to the listname at a valid domain. text/html 2024-01-15T11:35:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:repairing_corrupted_database?rev=1705318545&do=diff Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered). text/html 2019-08-19T08:58:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:status_monitor_protocol?rev=1566205125&do=diff Status Monitor (port 5109) protocol This page documents the protocol used between VPOP3 and the Status Monitor. It's not intended for any other purpose, so it's a bit limited, but in certain cases you may find this useful Login Before the Status Monitor receives any updates or can issue commands it must log in using a user's credentials. text/html 2025-10-14T15:43:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_hosted_vpop3?rev=1760456581&do=diff GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right. text/html 2025-12-17T09:19:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_database_backup?rev=1765963180&do=diff Restore a database backup By default VPOP3 makes a daily backup of the VPOP3 database to a file 'DBBACK-n.DMP' in the VPOP3 installation directory (it is possible to change this in the settings). These are cycled on a weekly basis so you will usually have the last seven days' worth of backups. These can be useful if the database gets damaged somehow. text/html 2023-01-18T15:57:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spam_filter_rules?rev=1674057433&do=diff Spam Filter Rules VPOP3 Versions 2.1.7 and later have a built-in spam filter system which supports a simple script language optimised for content- and spam-filtering of email messages. This reference contains a definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 are released, more language features may be added, so this reference indicates in which version of VPOP3 a particular feature was added. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:encrypt_sessions?rev=1542192349&do=diff How To Encrypt Sessions VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted. This requires an SSL Certificate to be created for VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:moving_messages?rev=1542192349&do=diff How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the text/html 2019-02-06T17:10:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:postgresql_replication?rev=1549473031&do=diff PostgreSQL Replication PostgreSQL 9.1 (used in VPOP3 5 and later) supports replication from a 'Master' to a 'Slave' database server. This can be used with VPOP3 for having a near-realtime backup of your settings & messages. To use the replication, you need to have a file share which is accessible from both PCs. The thing to watch out for is that the PostgreSQL services may be running as a different user from the currently logged in user, so make sure that the user(s) which the PostgreSQL servi… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_offline?rev=1542192349&do=diff Message Archive -> Offline Tab Settings -> Message Archive -> Offline Tab. The Offline tab lets you tell VPOP3 to move old archived messages to an alternative store, such as CD/DVD or external drive etc. VPOP3 will create a ZIP file containing the old messages. The archive index will still remember the messages, and the name of the ZIP file they are contained in, so you will still be able to search for messages on date, sender, subject, etc, but not on the message content. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_getusergroup?rev=1542192349&do=diff Spam Filter Rules: GetUserGroup Statement GetUserGroup Version 2.4.5+ Purpose Checks if the specified user is assigned to a VPOP3 group, and returns the group name The GetUserGroup statement requires a username and variable name, in the format GetUserGroup <username> <variable name> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_vpop3_software_maintenance?rev=1542192349&do=diff What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_maintenance?rev=1542192349&do=diff Database Maintenance VPOP3 uses the PostgreSQL database server for most of its data storage. Normally this will not require any special maintenance, because it will manage itself. To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:exchange_2003?rev=1542192349&do=diff Setting up VPOP3 to work with Exchange 2003 The instructions below are for Exchange Server 2003. For other versions of Exchange see here. You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:incoming_smtp_feed?rev=1542192349&do=diff Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox: text/html 2025-09-11T13:48:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:recovering_messages_from_corrupted_database_into_fresh_database?rev=1757598487&do=diff Recovering messages from corrupted database into fresh database If the VPOP3 message database is corrupted, then one option is to build a fresh database and restore the settings into it, then recover the messages from the old database using the 'Message Restore' function in VPOP3. This has minimal downtime, but old messages will not all be available until the restore has completed. New messages will be available quickly, and you will be able to send messages. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:pop3_collection?rev=1542192349&do=diff POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbupdate?rev=1542192349&do=diff Spam Filter Rules: DBUpdate Statement DBUpdate Version 6.16+ Purpose Updates a record in the spam filter database The DBUpdate statement requires a component name, key, operator and value, in the format DBUpdate <component name> <key> <operator> <value> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_vpop3_upgrade_protection?rev=1542192349&do=diff What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5.x) free of charge when they are released during the period of validity of your Software Maintenance. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_size?rev=1542192349&do=diff VPOP3 Database Size The VPOP3 directory is stored in the VPOP3\pgsql\data folder and subfolders. If you are concerned about the size of the VPOP3 database, there are several factors which may make the database larger than you would expect: * The VPOP3 database contains a lot more information than just messages in mailboxes. This can include settings, outgoing messages, historical logging information, statistical information for the spamfilter, information about archived messages, etc. Also,… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:problems_accessing_vpop3_settings?rev=1542192349&do=diff Problems accessing VPOP3 Settings If you have problems accessing the VPOP3 settings: * Go to Start -> Programs -> VPOP3 -> Configure VPOP3 on the VPOP3 computer. That should open up a web browser and take you to the login page * If VPOP3 doesn't show the login page, and shows a '403' error page instead, that means that the access restrictions for the WebMail service have been restricted so that this computer cannot access the WebMail service. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_message_store?rev=1542192349&do=diff How to move the VPOP3 Message Store to a new PC Use this option if you want to have VPOP3 running on one PC, but have the message store database on another PC. Manually Install PostgreSQL on the new PC Download the 'pgInstaller' version of PostgreSQL from the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_restore?rev=1542192349&do=diff Database -> Restore Tab This tab is only in VPOP3 Enterprise (v5 and later), and is for performing a partial (mailbox/mail folder) restore of the database. To do a full restore of the database, or for VPOP3 Basic/Standard, see the “Restore a Backup of VPOP3” topic Using the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_other_hosting?rev=1542192349&do=diff GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_write_an_email_to_technical_support?rev=1542192349&do=diff How do I write an email to technical support? Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later When sending the email, please make sure you include all relevant information: text/html 2025-10-06T15:21:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_messages?rev=1759764097&do=diff Error Messages This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:exchange_2007?rev=1542192349&do=diff Exchange 2007 You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as normal. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_licence_key?rev=1542192349&do=diff How to upgrade your VPOP3 licence You can purchase a VPOP3 upgrade by going to <http://www.pscs.co.uk/buynow/vpop3_upgrade.php> You will need to enter your current licence details, and the website will give you your upgrade options. If you want to upgrade the licence size or from VPOP3 Basic to VPOP3 Enterprise at the same time as upgrading to the latest version of VPOP3, then choose the 'Upgrade to the latest version' option, and you will be given further choices of licence upgrades you can … text/html 2019-11-12T16:06:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v2_-_move_to_a_new_pc?rev=1573574804&do=diff How To Move VPOP3 Version 2 to a New PC (Also applies to version 1.x) To move VPOP3 to a new PC you should go through the following steps: * Copy the VPOP3 files * Copy the VPOP3 directory and subdirectories from the old PC to the new PC. (If you are moving to Windows Vista/2008/7/2012/8 or later, do NOT copy the files to a 'Program Files' folder on the new PC. Recent versions of Windows have special protection for those folders, which is not compatible with VPOP3) text/html 2026-03-16T11:12:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:group_a_user_s_folders_into_letter_groups?rev=1773659562&do=diff Group a user's folders into letter groups This is useful in VPOP3 Enterprise if you have a large folder with many subfolders and want to group the subfolders into other subfolders based on their first letter For example, if you have * Customers text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_star_ifsupport?rev=1542192349&do=diff Spam Filter Rules: *IFSUPPORT Statement *IFSUPPORT Version 2.2.5+ Purpose Allows the script to determine whether a particular command or function is supported by the installed version of VPOP3 The *IFSUPPORT statement requires a command or a function, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:can_i_add_two_licences_together?rev=1542192349&do=diff Can I add two licences together? No, you cannot add VPOP3 licences together. If you have a 10 user licence, and you need more users, you need to upgrade to the next step (25 users in this case). You cannot buy a 5 user licence and add it to the existing 10 user licence. text/html 2025-09-11T13:02:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_issues?rev=1757595765&do=diff Database Issues VPOP3 version 3 and later use the PostgreSQL] database server. This is an open source enterprise level database server. Several VPOP3 problems are due to problems with the database service. * Database & Disk Caching * Software conflicting with database * VPOP3DB Service not starting * Database Size Database corruption If VPOP3 won't start even though the process is running, then that is often because the PostgreSQL service is not running. If the PostgreSQL service won… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:estimate_db_upgrade_time?rev=1542192349&do=diff How to estimate Database Upgrade Time When upgrading from VPOP3 version 3 or 4 to version 5, the PostgreSQL database engine needs to be upgraded. This involves backing up the database data, upgrading the database engine, then restoring the data. This can take some time on large databases. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installed_new_router_and_now_nothing_works?rev=1542192349&do=diff We installed a new router and now nothing works If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn't seem to work afterwards. This is because it may be that the new router allocates new IP addresses on your network. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:iphone?rev=1542192349&do=diff Setting up an iPhone/iPad/iPod Touch To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to allow access by remote users (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN). Adding the mail account to your iPhone/iPad text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:seeing_where_a_message_came_from?rev=1542192349&do=diff Seeing where a message came from Sometimes you need to check to see where a message really came from. The 'From:' email address is easily forged, so that cannot be relied upon. The first thing you have to do is to get the full message headers. These may look daunting, but are very useful for problem diagnosis. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrading_database_software?rev=1542192349&do=diff Upgrading PostgreSQL Database Software To upgrade the PostgreSQL database software used by VPOP3 * stop VPOP3 * backup the database (<http://wiki.pscs.co.uk/how_to;backup_vpop3#manual_database_backup1>) * uninstall PostgreSQL (from within Windows) if necessary * rename the VPOP3\pgsql folder to something else text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_historical_logger_backlog?rev=1542192349&do=diff VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:connections?rev=1542192349&do=diff Connections In VPOP3 a Connection tells VPOP3 how to 'connect' to the Internet. VPOP3 supports up to 10 Connections, which can be either network connections or Dial-Up connections (using a modem) A Connection is linked to one Mail Sender and zero or more Mail Collectors. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:diagnostics?rev=1542192349&do=diff Settings -> Diagnostics The Diagnostics page allows you to enable, configure and disable various methods of diagnostic logging, within VPOP3. Log file overview By default, VPOP3 will keep two copies of most log files: * The current log file, with a text/html 2026-03-26T23:49:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_scripting?rev=1774568941&do=diff Lua Scripting Lua is a simple scripting programming language often used for embedding in other applications. VPOP3 uses it to customise behaviour in places where most people will be happy with the default behaviour, but occasionally people will want to do something more complicated. Rather than having lots of extra options to complicate things for most users, we have opted to go for a more flexible scripting facility. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userruleactionupdate?rev=1542192349&do=diff UserRuleActionUpdate Replacement Use: ~userruleactionupdate~ Required parameter: * Account * RuleId * gr_id - action ID * !nativeeditor_status - inserted/deleted/updated * type * data This inserts/updates/deletes the specified message rule action text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userruleconditionupdate?rev=1542192349&do=diff UserRuleConditionUpdate Replacement Use: ~userruleconditionupdate~ Required parameter: * Account * RuleID * gr_id - condition ID * !nativeeditor_status - inserted/deleted/updated * matchi (1/0) * matchn (1/0) * match * field * data text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userruleupdate?rev=1542192349&do=diff UserRuleUpdate Replacement Use: ~userruleupdate~ Required parameter: * Account * gr_id - rule ID * !nativeeditor_status - inserted/deleted/updated * name * all * type This inserts/updates/deletes the specified message rule The return value is an XML tag: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:can_you_remotely_log_into_our_vpop3_computer_to_fix_a_problem?rev=1542192349&do=diff Can you remotely log into our VPOP3 computer to fix a problem? We can remotely log into your VPOP3 computer if you wish. However, this is not a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis ( text/html 2026-03-18T20:52:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:i_ve_got_a_really_old_version_of_windows_will_vpop3_run_on_it?rev=1773867170&do=diff I've got a really old version of Windows. Will VPOP3 run on it? * If you have Windows 8.1 or 2012R2 you can use VPOP3 v2.6 or later * If you have Windows 7 or 8, you can use VPOP3 v2.6 up to v8.7 * If you have Windows Vista or later, you can use VPOP3 v2.6 up to v7.9 text/html 2021-06-29T08:35:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:smtp_relay_service?rev=1624955743&do=diff SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_postgresql?rev=1542192349&do=diff What is PostgreSQL? PostgreSQL is an SQL database engine. VPOP3 and PostgreSQL In VPOP3 2.x, VPOP3 uses a database engine called SQLite for its database needs. SQLite has limited locking facilities, so on busy systems we encountered problems where databases would need very frequent updates, and the lock limitations would cause the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:install_the_status_monitor_on_other_pcs?rev=1542192349&do=diff How to install the VPOP3 Status Monitor on other PCs The VPOP3 status monitor icon is run by a separate program from VPOP3, which communicates with VPOP3 using TCP/IP. This means that this program can be installed on any PC which can connect to the VPOP3 computer using TCP/IP (on port 5109 by default). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_error_logs?rev=1542192349&do=diff How to Obtain Error Logs As part of diagnosing a support issue our support team may ask you to send them various log files. This page explains how to obtain the right files at the right time. How Logging Works Under its default settings VPOP3 logs a minimal amount of information about what it is doing to various files in the main VPOP3 directory. When investigating a support issue it is often the case that we will need you to switch on logging to extra files or increase the level of detail be… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_folder_-_v5?rev=1542192349&do=diff Restore selected mail folders or mailbox in VPOP3 v5 or later (This option is only available in VPOP3 Enterprise) First - if the problem is that messages were deleted very recently (the default is within 3 days), you can probably use the Undelete feature in VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sender_policy_framework?rev=1542192349&do=diff Sender Policy Framework / SPF SPF is a system used to tell mail servers which IP addresses can send mail from which domains. It is designed to reduce 'spoofing' of email addresses. For instance, if you receive an email message from your bank, your mail software can check that it came from an IP address authorised to send mail from your bank, and treat the message with suspicion if it didn't come from an authorised IP address. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sending_mail_from_different_email_addresses_or_domains?rev=1542192349&do=diff Sending mail from different email addresses or domains VPOP3 does not (by default) place any restrictions on which email addresses or domains you can send mail from. However, there may be external restrictions on which email addresses/domains you can send from. For instance, if you send mail through your ISP's mail server, they may only allow you to send mail from specific addresses, or the domain you send mail from may have a sender policy defined, such as text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:total_rebuild_of_database?rev=1542192349&do=diff Total Rebuild of Database If you suspect database corruption, sometimes the best thing to do is to totally rebuild the database. This involves six steps: * Stop VPOP3 * Backup Database * Delete Database * Re-create Database * Restore/Create Database text/html 2026-01-05T09:31:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_re-downloading_old_messages_from_isp_pop3_server?rev=1767605507&do=diff VPOP3 re-downloading old messages from the ISP POP3 server If you tell VPOP3's POP3 mail collector to leave messages on the ISP's server for a few days, you may find that sometimes VPOP3 will redownload all the messages from the ISP mailbox again. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userruleactionupdate?rev=1542192349&do=diff UserRuleActionUpdate Replacement Use: ~userruleactionupdate~ Required parameter: * RuleId * gr_id - action ID * !nativeeditor_status - inserted/deleted/updated * type * data This inserts/updates/deletes the specified message rule action text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userruleconditionupdate?rev=1542192349&do=diff UserRuleConditionUpdate Replacement Use: ~userruleconditionupdate~ Required parameter: * RuleID * gr_id - condition ID * !nativeeditor_status - inserted/deleted/updated * matchi (1/0) * matchn (1/0) * match * field * data This inserts/updates/deletes the specified message condition text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userruleupdate?rev=1542192349&do=diff UserRuleUpdate Replacement Use: ~userruleupdate~ Required parameter: * gr_id - rule ID * !nativeeditor_status - inserted/deleted/updated * name * all * type This inserts/updates/deletes the specified message rule The return value is an XML tag: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:alter_lan_forwarding_queued_messages_going_to_one_server_to_go_to_another?rev=1542192349&do=diff Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the queued messages to go to the new server. (Note that, if planning ahead, it may be easier to use DNS text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:alter_lan_forwarding_rules_for_one_server_to_go_to_another?rev=1542192349&do=diff Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the LAN forwarding rules to point to the new server. (Note that, if planning ahead, it may be easier to use text/html 2023-03-25T23:33:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_script?rev=1679787211&do=diff Archive Script (from VPOP3 v6 onwards) Archive scripting lets you indicate whether full message content should be stored in the message archive. This could be used, for instance, for filtering out messages containing credit card details. The message headers will still be archived, along with the explanation text returned by the script. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:batch_file_to_end_a_database_backup?rev=1542192349&do=diff Batch file to end a database backup VPOP3 runs pg_dump.exe to perform the regular database backups. Ending this process through Task Manager will not end the back-end database processes creating the backup data. This batch file will do it for you. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_files_used_in_vpop3_2.x?rev=1542192349&do=diff Database files used in VPOP3 2.x VPOP3 2.x usually uses SQLite 2.8.3 as its database engine. This stores databases in discrete *.db files in the VPOP3\_database directory on the server PC. We do not recommend that you access these databases directly unless you know what you are doing, and we strongly discourage the alteration of data in the databases directly unless technical support request you to. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_message_store?rev=1542192349&do=diff Database -> Message Store Tab This tab says how VPOP3 handles its message store Message Store The Delay while moving messages setting tells VPOP3 how quickly to import messages into the new database structure if it was upgraded from version 2.x or earlier. Usually this is OK to be left as it is, but if there is some special requirement to import the messages more quickly, you can decrease this number, but that will increase the load on the server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_senders?rev=1542192349&do=diff Mail Connectors -> Mail Senders The Mail Sender tells VPOP3 how to send mail out to the Internet. If you want to send mail for specific users to another specific mail server (e.g. a local Microsoft Exchange Server or another VPOP3 server) then use the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:message_archive?rev=1542192349&do=diff Message Archive The Message Archive facility is for VPOP3 to store copies of all messages sent or received. It stores the messages in a central archive store which can be searched by an administrator. The prime purpose of the archive facility is for recording messages in case of possible disputes, as you can see what was sent/received by email. It can also be used as a backup/restore facility in an emergency, but that is not its prime purpose, so it is better to have a proper text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:running_database_updates_within_a_transaction?rev=1542192349&do=diff Running database updates within a transaction This is a trick which database experts use, because they have learned (often the hard way) that a simple mistype can trash a database... Before running any database query which can alter the database (UPDATE, DELETE, INSERT, DROP, CREATE, ALTER) begin a database transaction using the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_startdns?rev=1542192349&do=diff Spam Filter Rules: StartDNS Statement StartDNS Version 2.2.1+ Purpose Begins an asynchronous DNS lookup in advance of the result being required in a subsequent DNS statement The StartDNS statement requires a type and hostname, in the format StartDNS <type> <hostname> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_startdnsbl?rev=1542192349&do=diff Spam Filter Rules: StartDNSBL Statement StartDNSBL Version 2.2.1+ Purpose Begins an asynchronous DNS blacklist lookup in advance of the result being required in a subsequent DNSBL statement The StartDNSBL statement requires a hostname and DNSBL zone, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_startsurbl?rev=1542192349&do=diff Spam Filter Rules: StartSURBL Statement StartSURBL Version 2.2.1+ Purpose Begins an asynchronous SURBL lookup in advance of the result being required in a subsequent SURBL statement The StartSURBL statement requires a hostname and SURBL zone, in the format text/html 2026-02-19T17:56:27+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:temporary_files?rev=1771523787&do=diff Temporary Files This is for files in the VPOP3\_temp folder Most of the filename is the hexadecimal timestamp (in Windows 'FILETIME'/65536 form) with a 4 digit hex sequential number afterwards. The first letter or two (usually G-Z) can tell something about what caused the file. text/html 2022-10-01T11:36:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/start?rev=1664624204&do=diff VPOP3 Wiki Welcome to the VPOP3 Wiki. Here you will find VPOP3 documentation, FAQs and “How To” articles * FAQs * How Tos / Troubleshooting * Reference * Tips & Tricks If you want to add information, hints & tips, etc, you can register on this Wiki and modify or create new pages. Please don't ask questions on the Wiki; if you have a question, ask it on text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:remote_access?rev=1542192349&do=diff Support Remote Access facility If you use a paid technical support option we have the facility to remotely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:vpop3av?rev=1542192349&do=diff What is the VPOP3 Antivirus solution? “VPOP3 Antivirus” is a new product to replace the avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus uses the popular 'ClamAV' virus scanner to scan incoming and outgoing messages for viruses. text/html 2026-03-18T20:53:41+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:which_versions_of_windows?rev=1773867221&do=diff Which versions of Windows will VPOP3 run on? (Note - no version of VPOP3 will run on “Windows 10 S”) Version 9.0 or later VPOP3 version 9.0 or later requires Windows 8.1/2012R2 later. It needs a 64 bit version of Windows. Version 8.0 or later VPOP3 version 8.0 or later requires Windows 7/2008R2 SP1 or later. It should run on both 32 bit and 64 bit Windows. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:allow_remote_access_to_vpop3_mailboxes?rev=1542192349&do=diff Allow Remote Access to VPOP3 Mailboxes Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc. These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don't have a permanent Internet connection, see text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:alternative_method_of_automatically_starting_vpop3?rev=1542192349&do=diff Alternative method of automatically starting VPOP3 VPOP3 usually automatically starts as a Windows service. Sometimes this does not work, either because other services need to start first, or Windows is going very slowly at startup, causing the database service to time out, or there are certain database control files which did not get cleared after a previous Windows shutdown. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:autoupdate_process_failed_with_error_code_786432?rev=1542192349&do=diff Autoupdate process failed with error code 786432 This is actually a success result from the automatic update program, which is incorrectly being identified as an error in VPOP3. This will be fixed in VPOP3 v6.15 In fact, this means that the automatic update program needed to be restarted automatically because it had updated itself. It is not a problem. Future versions of VPOP3 will suppress this error message. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:configure_a_router_to_allow_incoming_smtp?rev=1542192349&do=diff Accepting Incoming SMTP through a router If your ISP is providing you with an SMTP mail feed (incoming SMTP) and you have VPOP3 connecting to the ISP through a router then you will probably need to modify the router configuration to allow this. Most routers' default configuration will only allow outbound connections (ie connections from the local network out to the Internet). If you need to accept incoming SMTP mail, then you need to tell the router to allow inbound connections on port 25 for … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_backup_failed?rev=1542192349&do=diff Database Backup Failed VPOP3 version 3 and later will, by default, make a backup of the database used by VPOP3 into a file. This uses the PostgreSQL utility 'pg_dump' If an error occurs whilst running this program, VPOP3 will create a 'Database Backup Failed' error message to the administrator. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:err_can_t_open_the_message_file_-_it_s_gone?rev=1542192349&do=diff -ERR Can't open the message file - it's gone! If VPOP3 receives the error message “-ERR Can't open the message file - it's gone!” from your ISP's POP3 server when it is downloading messages, this is a symptom of a fundamental bug in your ISP's POP3 server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:full_text_search?rev=1542192349&do=diff Full Text Search In VPOP3 Enterprise v7.0 a facility for full-text-search on message content was added. Because the full-text-search indexes can be quite big, this facility is optional. For several reasons, the full-text-search is stored in a separate PostgreSQL database. This means that it is not backed up with your standard backups. After a restore, the full-text-search index can be rebuilt from the raw message content. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:software_conflicting_with_database?rev=1542192349&do=diff Software conflicting with database service We strongly recommend that virus scanners exclude the VPOP3\pgsql\data folder and all subfolders. If a virus scanner decides to quarantine a file from within this folder structure, that can cause VPOP3 not to run, and could lead to data loss or corruption. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:some_client_pcs_cannot_access_vpop3?rev=1542192349&do=diff Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet This error happens when you have multiple TCP/IP subnets on your network. The computers which are on different subnets from the VPOP3 computer will not be able to see VPOP3 whilst VPOP3 is connected to the Internet (through a dial-up connection). Whenever VPOP3 is offline, it will work correctly. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_vpop3_with_microsoft_exchange?rev=1542192349&do=diff Using VPOP3 with Microsoft Exchange Server You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as described in the online help. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:when_sending_mail_vpop3_adds_prvs_.._to_the_sender_address?rev=1542192349&do=diff When sending mail, VPOP3 adds 'PRVS=...' to the sender address This is because VPOP3 version 5 and later support BATV. BATV helps to eliminate 'backscatter spam', where someone else sends spam pretending to be from you, and then you receive all the bounce messages from those messages. BATV encodes the sender address in a special way so that VPOP3 can detect that a bounce message is in response to a message that you actually sent. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:incoming_smtp?rev=1542192349&do=diff Incoming SMTP Mail If you have an incoming SMTP mail feed, then the mail server sending mail to you will connect to your VPOP3 computer to send the mail. The mail connection is controlled by the sending computer. IMPORTANT If you have a permanent Internet connection with a static IP address, the usual way of having incoming SMTP is to configure your text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:schedule?rev=1542192349&do=diff Mail Connectors -> Connector Schedule The Connector Schedule tells VPOP3 when to connect to send mail using Mail Senders and collect mail using Mail Collectors. It does not affect incoming SMTP over a permanent connection, or LAN Forwarding. The connection schedule also tells VPOP3 when to check for updates to the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:send_admin_message?rev=1542192349&do=diff Send Admin Message It is possible for administrator users to send a bulk email message to an entire group or list. To begin composing an email, go to the Administration Settings -> Users page, and click Send Admin Message. This should then open a window, which allows you to specify various options. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_direct?rev=1542192349&do=diff Mail Connectors -> Mail Senders -> SMTP Direct VPOP3 can be configured to send mail directly to the recipient's mail server (or the recipient's mail service provider). Usually this is only used if you have a high-end business class Internet connection - such as a leased line, or your mail server is co-located in a data centre. Attempts to use SMTP Direct sending on a dial-up/ADSL/Cable/FTTC/etc connection may be problematic since the receiving mail server may think you a home user who has been … text/html 2022-10-01T11:32:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:welcome?rev=1664623959&do=diff Welcome to your new DokuWiki Congratulations, your wiki is now up and running. Here are a few more tips to get you started. Enjoy your work with DokuWiki, -- the developers Create your first pages Your wiki needs to have a start page. As long as it doesn't exist, this link will be red: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:encryption?rev=1542192349&do=diff Encryption There are several different encryption methods used on the Internet which are relevant to VPOP3. Current versions of VPOP3 Basic will be able to connect to other POP3 or SMTP servers using either SSL or TLS. This allows you to use VPOP3 to access services such as GMail which require SSL/TLS. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:gdpr_for_vpop3?rev=1542192349&do=diff GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:imap4?rev=1542192349&do=diff IMAP4 Mail Protocol IMAP4 (Internet Mail Access Protocol version 4) is a more advanced protocol than POP3. With IMAP4 your mail is stored and manipulated on the mail server. So, if you move a message from one folder to the other, the message is moved on the server. If you send a message, your mail client will (usually) put a copy into your 'Sent Items' folder. If you delete a message, it is deleted from the server, and so on. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:550_5.7.1_relaying_not_allowed_bad_sender_ip_address?rev=1542192349&do=diff 550 5.7.1 Relaying not allowed! Bad sender IP address This SMTP error message means that the computer which is sending the message is not permitted to send outgoing messages based on the VPOP3 SMTP Service's Access Restrictions. This is probably because someone is trying to send messages from outside your local network, and you have not configured VPOP3 to allow this. You have to be careful when allowing this, because you may configure VPOP3 to be an open-relay, which is a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:550_not_permitted?rev=1542192349&do=diff 550/553 Not Permitted error from BT Internet's mail servers BT Internet's mail servers only allow messages to be sent from 'approved' email addresses. If you try to send messages from other addresses BT's mail servers may return a '550 Not Permitted' error, a '553' error, or may silently discard the message depending on what their server feels like doing today. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10054?rev=1542192349&do=diff Socket Error 10054 - The virtual circuit was reset by the remote end Error 10054 means that the connection between VPOP3 and a remote computer (eg the ISP or another computer on your LAN) was disconnected by something outside of VPOP3. This is often caused by anti-virus software or Internet security/firewall on the VPOP3 machine but it could be any of a number of things. Any software or hardware that is sitting between VPOP3 and the ISP could be the root cause. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:create_a_connection_method?rev=1542192349&do=diff How to Create a Connection There are two ways that VPOP3 can be configured to connect to the Internet. Which one you use depends on the service provided by your ISP. Using a Permanent 'Always On' Connection This is the most common connection method. It assumes you are connecting to the Internet via a router which is permanently connected. In this scenario VPOP3 simply needs to connect to the router so setting up VPOP3 is very simple. text/html 2026-03-23T10:18:43+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:create_an_ssl_certificate?rev=1774261123&do=diff How to create an SSL Certificate VPOP3 Enterprise supports SSL certificates for encrypted sessions. The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:data_stream_contained_nul_character?rev=1542192349&do=diff Data stream contained NUL character Description of the problem NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:general_configuration_tasks?rev=1542192349&do=diff Initial Configuration Tasks After installing VPOP3, you will need to get into the VPOP3 settings. The easiest way of doing this is to find the VPOP3 Status Monitor in the Windows task tray. Right-click this icon, and choose 'VPOP3 Settings'. (If that doesn't work, see this article to troubleshoot Status Monitor problems). Alternatively, on the VPOP3 PC, you can go to Start text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installing_postgresql_database_on_another_port?rev=1542192349&do=diff How to install PostgreSQL to use another port If the VPOP3 computer has a version of PostgreSQL older than version 8.3 installed for other software, and you can't/don't want to remove that you need to set up the PostgreSQL 8.3 or later for VPOP3 to use a different TCP/IP port number. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:message_downloads_not_completing?rev=1542192349&do=diff Message Downloads Not Completing The normal reason for message downloads not completing is that a third-party antivirus program is scanning the messages and getting stuck at some point. We recommend that the first thing you do is to temporarily disable the email scanning part of any antivirus program or Internet Security software on the VPOP3 computer (other than those integrated fully with VPOP3 - i.e. 'avast! for VPOP3' or 'Sophos SAV Interface'). Usually that will solve the problem. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:mozilla_thunderbird?rev=1542192349&do=diff How to configure Mozilla Thunderbird This article won't show you all the possible settings in Thunderbird, because there are so many. Thunderbird is one of the most powerful & flexible email clients available at the time of writing, especially if you use IMAP4 (with VPOP3 Enterprise). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:no_transport_provider_is_available?rev=1542192349&do=diff Outlook/Windows Messaging reports "No transport provider is available" If Outlook or Windows Messaging reports No transport provider is available when trying to connect to VPOP3, it can mean several things. (This must be a contender for “the world's most meaningless error message text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:out_of_disk_space_when_sending_mail?rev=1542192349&do=diff Out of Disk Space When Sending Mail The first thing you should do is check that there is enough free disk space on the disk where VPOP3 is installed. VPOP3 requires a certain amount of free space before it will allow new messages to be sent, so the disk might not be totally full, but VPOP3 will still report that there is insufficient disk space when you try to send a new message. This buffer zone is designed to help prevent the disk totally filling up, which can cause lots of bigger problems! text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:pop3_client_problem?rev=1542192349&do=diff VPOP3 - POP3 Client Problem These errors occur whilst VPOP3 is communicating with your ISP's POP3 mail server to retrieve your mail. The server connection was closed unexpectedly If the message text is Error with Pop3 Client (XXXX (YY)) The server connection was closed unexpectedly text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:setup_steps_for_multiple_pop3_accounts_at_the_isp?rev=1542192349&do=diff Setup steps for multiple POP3 accounts at the ISP * Set up all the local users you need in the 'Users' page in the VPOP3 settings. The usernames & passwords do not have to have any relation to the ISP's accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:timeout_problems_when_sending_or_receiving_attachments?rev=1542192349&do=diff Timeout problems downloading/uploading messages with attachments There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn't mean the problem is being caused by VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_access_security?rev=1542192349&do=diff How To Setup VPOP3 Service Security VPOP3 can be configured to restrict access to its various services depending on the client computer's IP address. This is useful if you want to allow access from only certain IP addresses (eg within your LAN) and prevent access from other IP addresses (eg the Internet). text/html 2025-10-06T15:24:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_antivirus_update_error_-_error_11?rev=1759764259&do=diff VPOP3 Antivirus Update Error - Error 11 If you receive an “Error 11” when VPOP3 Antivirus is attempting to upgrade, then this means that it cannot download the antivirus updates from the Internet * Make sure you are using the latest version of the VPOP3AV plugin. You can check the version in the Settings text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_antivirus_update_error_-_error_55?rev=1542192349&do=diff VPOP3 Antivirus Update Error - Error 55 If you receive an “Error 55” when VPOP3 Antivirus is attempting to upgrade, then this means that the virus definition database is not readable. If you have VPOP3 Antivirus version 1.0.6 or earlier (check on Settings text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:calendar_calendars?rev=1542192349&do=diff Calendar.Calendars table The Calendar.Calendars table contains a list of all 'calendars' created in VPOP3. Each user account has at least one calendar Columns * calid - this is a integer sequential value which identifies the calendar uniquely in the database * text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:db_users?rev=1542192349&do=diff Users database schema The Users database schema contains details of users and their settings etc. Tables * users * usersettings * useraddresses * autoresponders * autorespondercopyto * autoresponderlog * autoresponderconditions * autoresponderattachments * autoresponderto * groups * groupdata * lists * listsubscriptions * listmoderation * listmembers * listdata * listarchive text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:import_users_from_file?rev=1542192349&do=diff Import Users From File VPOP3 supports the importation and exportation of users, via a CSV file (see for a specification of the CSV file format). NOTE: This process is not designed to provide a complete backup of user data, nor is it intended to facilitate moving VPOP3 to a new computer. Instead, see the following relevant pages: text/html 2026-02-24T15:49:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_mx_control?rev=1771948188&do=diff Lua SMTP MX Control Every time VPOP3 is going to send messages using direct MX sending, it runs a script called mxout.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). Global Variables Starting with v8.8, the following global variables are defined: text/html 2025-05-08T08:23:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_server_script?rev=1746692615&do=diff SMTP Server Lua Scripting The SMTP Server Lua Script is called SMTPSVR.LUA and can be edited from the Settings -> Scripts page in the VPOP3 settings. This script is called whenever an instance of the VPOP3 SMTP server is launched - ie whenever someone opens a connection to port 25 on the VPOP3 server to send it a message, whether from a local user or an incoming SMTP message. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_advanced?rev=1542192349&do=diff SMTP Service -> Advanced Tab Services -> SMTP Server -> Advanced Tab Refuse SMTP Connections from This setting should be rarely needed, and should be normally left blank. It is here for historic purposes. If you put some text in this box, then VPOP3 will refuse any SMTP connections from clients whose 'HELO'/'EHLO' command data contains the text specified here as a substring. Eg, if this setting is set to '.myisp.com', then VPOP3 would refuse SMTP connections from any client which sends the c… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_general?rev=1542192349&do=diff SMTP -> General tab This page is reached from Services -> SMTP Server, then the General tab. This page lets you set general settings for the SMTP service component of VPOP3. The SMTP service is how users send outgoing mail, and how incoming SMTP messages arrive. Service Name text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbdeletetime?rev=1542192349&do=diff Spam Filter Rules: DBDeleteTime Statement DBDeleteTime Version 6.16+ Purpose Deletes records from the spam filter database based on their last update time The DBDeleteTime statement requires a component name, comparator and time value, in the format text/html 2023-08-14T16:01:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_variables?rev=1692028861&do=diff Spam Filter Rules: Variables The VPOP3 spam filter script language supports simple variables. In most places these are specified as ${<variable name>}, but in some places they are just specified as <variable name> - for instance where a statement always puts its result into a variable. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:replacement_names?rev=1542192349&do=diff Admin Replacement Names * OutMsgIP * OutMsgHold * OutMsgAuth * OutMsgRecipients * OutMsgRetPath * SMTPClientAllows * SMTPClientBlocks * SMTPIDSEvents * SMTPSPFWhitelist * UserId * UserNumber * UserQueueMessage * UserRuleList * UserRuleActions * UserRuleConditions * UserRuleUpdate * UserRuleActionUpdate * UserRuleConditionUpdate text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:version_5_webadmin_api?rev=1542192349&do=diff Version 5 Web Admin API This section is only relevant for people who may want to access the Administration features from their own scripts, or want to customise the standard administration pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:do_i_need_a_static_ip?rev=1542192349&do=diff Dynamic IP Address VPOP3 needs to run on a computer with a static (fixed) IP address on the 'local network'. This does not mean that it will not work with ISPs that dynamically assign IP addresses! A computer which has both a LAN adapter AND a dial-up adapter will have two IP addresses: one for the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_can_i_download_old_versions_of_vpop3?rev=1542192349&do=diff How can I download old versions of VPOP3? You can download old versions of VPOP3 by going to the VPOP3 downloads page on our website and clicking on the “download previous versions” link near the top of the page Note that old versions of VPOP3 may no longer be supported under our free email support text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_the_difference_between_vpop3_standard_and_vpop3_enterprise?rev=1542192349&do=diff What is the difference between VPOP3 Basic and VPOP3 Enterprise? VPOP3 Enterprise includes all the features of VPOP3 Basic, plus: * IMAP4 mail support as well as POP3, SMTP and Webmail * Support for database (ODBC) links for the Global Address Book and Mailing Lists. * Shared calendars & webmail address books text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:550_5.7.1_unable_to_relay_for?rev=1542192349&do=diff 550 5.7.1 Unable to Relay for... When trying to send emails from your email client software you get an error in your email client 550 5.7.1 Unable to relay for ... This error is happening because you have installed the Microsoft IIS SMTP Service, and your email client is talking to that service rather than to VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:avast_error_codes?rev=1542192349&do=diff Avast for VPOP3 Error Codes Error codes from the avast! for VPOP3 virus scanner are below. Usually these can be safely ignored as they refer to things such as corrupt files being scanned. * 42110 - decompression bomb found during scan * 42126 - corrupted RAR archive file found during scan text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:c_error_popup?rev=1542192349&do=diff C++ Error Popup If VPOP3 crashes with a C++ error popup window, that means that an 'exception' has been thrown - something unusual has happened, and VPOP3 doesn't know how to recover automatically. Often these are due to database errors. There are two places you can look for the cause of the error: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:calendars?rev=1542192349&do=diff Calendars To use the calendar facility in VPOP3 you need a CalDAV aware client. We have tested it with the free Mozilla Sunbird & Lightning products as well as the emClient email client. These products need a URL to be able to access the CalDAV data store. Once you have the URL (see below), copy it into the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:controlling_vpop3_via_email?rev=1542192349&do=diff Controlling VPOP3 via Email You can control certain aspects of VPOP3 by sending emails to 'mailer_daemon@<your domain>' The subject line must be one of the lines below: * Set Assistant * Query Assistant * Password * Set Forwarding * Query Forwarding text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_disk_caching?rev=1542192349&do=diff Database & Disk Caching Disk Caching One key point is that, like all other high-end databases, PostgreSQL should not be run on a server with disk level write back caching. With write back caching, the disk will report data as being written to disk when it is still in the disk's cache memory. If the power then fails, this data is lost and can cause database corruption. As long as the database server really knows when the data has been written to disk, power failure will not cause database corru… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:exceptions?rev=1542192349&do=diff Exceptions An exception happens if VPOP3 encounters a problem it did not expect. In some cases it can recover automatically, but in other cases that isn't possible. Common causes VPOP3 2.6 and earlier In VPOP3 2.6 and earlier it was quite common for there to be database corruption problems with the SQLite database which was used in those versions. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:how_to_share_domains_between_exchange_and_vpop3?rev=1542192349&do=diff How to 'share' domains between Exchange and VPOP3 If you want to have a VPOP3 server and Exchange Server using the same email domain, then you need to ensure that Exchange does not think it is 'authoritative' for the domain in question. See <http://support.microsoft.com/Default.aspx?kbid=321721> for details of how to do this in Exchange 2000 and 2003 (a similar process may be used in later versions of Exchange - contact your Microsoft Support technician if you need more help). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:move_the_message_store_-_alternative_method?rev=1542192349&do=diff Move the message store - alternative method This method moves the database data storage location, but not the whole database. This means that the database configuration, logs, transaction logs etc are still stored in the VPOP3\pgsql\data folder, but the actual database tables & indexes are stored in the new location. This may be simpler, but, depending on your requirements, text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_message_headers?rev=1542192349&do=diff How to Obtain Message Headers Most people are familiar with mail headers such as From:, To:, Subject: etc. but there are many more which most people never see. Quite often we need to see the full internet mail headers from an e-mail that is causing problems. This article explains how to get hold of them in some of the more common e-mail clients. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_windows_event_log?rev=1542192349&do=diff Obtaining Windows Event Log Sometimes, the VPOP3 technical support team may need to see entries from the Windows Event log, especially those relating to VPOP3 or the PostgreSQL service. If there are too many entries simply to copy, you can save them to a file to email to technical support. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_not_able_to_connect_to_vpop3_enterprise_v6.8_when_using_ssl_tls?rev=1542192349&do=diff Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS In VPOP3 6.8 SSL v2 is disabled by default (it is considered to be insecure). SSL v3 was released in 1996 and SSL v2 was deprecated because of the well known security flaws. However, it seems that Microsoft Outlook (up to at least Outlook 2010) will not connect to VPOP3 using SSL if VPOP3's SSL v2 is disabled. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:performance_requirements?rev=1542192349&do=diff Performance Requirements The performance requirements for VPOP3 depends on many factors, so we can't give specific details for any scenario. How to detect limiting factors * Use the Windows Performance Monitor (perfmon.msc) * Add counters for: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sharing_folders?rev=1542192349&do=diff Sharing IMAP4 folders Some email clients will allow you to share IMAP4 folders from within the client itself (eg eM Client) or have plugins to allow this (eg Mozilla Thunderbird with the Imap-ACL extension). In that case, you will need to see the documentation for that to set up sharing. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:timeout_while_vpop3db_is_starting?rev=1542192349&do=diff Timeout while VPOP3DB is starting (Note that VPOP3 v6.11 and later, the service startup system has changed so it should not suffer from this problem) When VPOP3DB starts up, the service control manager component waits a set time for a response from the database server before it knows the service has started. If the PC is going slow (eg after a Windows update or if the PC is just slow) then this wait may not be long enough. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_vpop3_spam_filtering_with_lan_forwarding?rev=1542192349&do=diff Using VPOP3 Spam Filtering with LAN Forwarding When using the VPOP3 Spam filter with LAN forwarding you need to be aware a bit of how it works. The spam filter will only quarantine messages which are going to a VPOP3 user. This is because that user needs to be able to log into VPOP3 to be able to view their quarantined messages. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_cannot_access_postgresql_-_timeout_expired?rev=1542192349&do=diff VPOP3 cannot access PostgreSQL - timeout expired This is an error which may be logged in the Windows event log It is event 4547 from the source 'VPOP3' If the event message DLL is not correctly installed it may display as: The description for Event ID ( 4547 ) in Source ( VPOP3 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this desc… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:replacement_names?rev=1542192349&do=diff Webmail Replacement Names * AutoresponderConditionList * AutoresponderInfo * AutoresponderGlobalList * AutoresponderList * MessageView4 * MinPasswordLength * UserId * UserNumber * UserRuleList * UserRuleActions * UserRuleConditions * UserRuleReorder * UserRuleUpdate * UserRuleActionUpdate * UserRuleConditionUpdate text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:version_5_webmail_api?rev=1542192349&do=diff Version 5 Web Mail API This section is only relevant for people who may want to access the WebMail features from their own scripts, or want to customise the standard Webmail pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:about?rev=1542192349&do=diff About The VPOP3 'About' page lets you see the version and build number of your VPOP3 installation, along with any licence details, and supplier details (if any) Licence Information The Licence Information section shows your current licence information text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_general?rev=1542192349&do=diff Message Archive -> General Settings -> Message Archive -> General Tab Archive Messages If the Archive Messages box is checked, then VPOP3 will archive incoming and outgoing messages. Main Archive Store Directory You can set the message archive store to any directory accessible by the VPOP3 service. Enter the path in the text/html 2023-11-20T10:18:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:error_handling_script?rev=1700475481&do=diff Error Handling Scripting For most error messages that VPOP3 generates, it allows control of error messages, eg to limit the frequency of error messages if they would be generated repeatedly. These limits are set in Settings -> Admin Settings -> Message Control. However, if you want more granular control, you can use Lua scripting for more fine-grained control text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:global_address_book?rev=1542192349&do=diff Settings -> Global Address Book The VPOP3 global address book allows users to access a shared address book from any email client which supports the 'LDAP' protocol (most modern email clients do, but they may call it 'directory service' Importing Entries text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:imap4_advanced?rev=1542192349&do=diff IMAP4 -> Advanced tab This page is reached from Services -> IMAP4 Server, then the Advanced tab. Here are some advanced options for the IMAP4 service in VPOP3 Fake access to inaccessible mailboxes In the IMAP4 service you may have folders which do not exist. For instance, if you are accessing a shared Inbox folder from a user called 'Karen', then their folder will be called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:listserver_commands?rev=1542192349&do=diff ListServer Commands The ListServer is an automated process in VPOP3 which manages mailing lists. People can send commands to the ListServer to perform various functions remotely. Whether these commands are allowed, and exactly how they work depends on the particular mailing list's settings. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_advanced?rev=1542192349&do=diff Misc -> Advanced Tab Settings -> Misc Settings -> Advanced You will normally not need to change any settings on this page unless VPOP3 technical support have suggested it. If you do make changes, and want to go back to the original settings, the Restore Defaults button will restore the settings to their defaults. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:msgaudit?rev=1542192349&do=diff msgaudit Database table This can (optionally) contain data showing how messages have been handled (eg deleted, moved, etc) * id - incrementing ID of msgaudit entry * datetime - the date & time the event occurred * component - which VPOP3 component performed the event text/html 2024-03-21T10:49:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:outgoing_message_script?rev=1711018194&do=diff Outgoing Message Scripting Every time VPOP3 adds a message to the Outgoing mail queue, it runs a script called outmessage.lua. Scripts are stored as files in the VPOP3 directory in VPOP3 v6.6 and earlier, or managed through the Settings -> Scripts page in VPOP3 v6.7 and later. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:reset_message_folder_counts?rev=1542192349&do=diff Reset Message Folder Counts In extremely rare cases, the mail folder message counts in the database may get out of step with the actual stored messages. There are database triggers which will keep the counts in sync during normal operation, but if you have to manipulate the database directly (eg to recover from a corrupted database) it is possible that they will get out of step. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:signature_script?rev=1542192349&do=diff Signature Script If you want more complex signatures on outgoing emails, rather than the static text/HTML you can define within VPOP3, then you can use a simple Lua script to define the signature. The Lua script is stored in a file called signature.lua text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_filtering?rev=1542192349&do=diff SMTP Service - Filtering The SMTP Server -> Filtering tab lets you set up filtering of messages going through the VPOP3 SMTP service. This may be incoming SMTP messages, or locally sent messages. SMTP Rules SMTP Rules let you create custom rules for processing messages as they go through the VPOP3 SMTP service. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_convert?rev=1542192349&do=diff Spam Filter Rules: Convert Statement Convert Version 2.4.9+ Purpose Allows you to convert data from one form to another The Convert statement requires a data parameter, conversion method and variable name, in the format Convert <data> <conversion method> <variable name> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbinsert?rev=1542192349&do=diff Spam Filter Rules: DBInsert Statement DBInsert Version 6.16+ Purpose Inserts a record into the spam filter database The DBInsert statement requires a type, component name, key and value, in the format DBInsert <type> <component name> <key> <value> text/html 2026-03-16T11:02:32+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:useful_database_queries?rev=1773658952&do=diff Useful Database Queries Below are some database (SQL) queries which may be useful in some situations. You can run these from the 'psql' program at the command prompt. Some can also be run from the Settings -> Database -> Query page in the VPOP3 settings. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:view_password_change_history?rev=1542192349&do=diff Database query to view password change history At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select username,updateuser,updatetime from settingaudit inner join users.users on keyfield=usernumber::varchar where tablename='users.usersettings' and keyfield2='mainpassword' order by updatetime desc; text/html 2022-10-01T11:32:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:dokuwiki?rev=1664623959&do=diff DokuWiki wiki:dokuwiki DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database. It is loved by users for its clean and readable syntax. The ease of maintenance, backup and integration makes it an administrator's favorite. Built in text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:can_i_change_the_vpop3_licence_owner_name?rev=1542192349&do=diff Can I change the VPOP3 licence owner name? The VPOP3 licence owner name is tied to the licence key, so you cannot just change the name without getting a new licence key. There is generally no need to change the licence owner name since it is not published anywhere, but if you really must change the name, then you can request a name change if you upgrade to a later version or larger size of VPOP3 or there is a £10 administration fee if you just want to change the name without upgrading the lice… text/html 2026-03-18T20:51:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:faq?rev=1773867093&do=diff Frequently Asked Questions Pre-Sales Questions * What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise? * Do I have to pay VAT? * Will I receive a VAT invoice? * What are the limitations of the Home User licence Sales Questions * How can I place an order? * Can I add two licences together? * I got a copy of VPOP3 via Trialpay and would like a refund General * How do I get support? * VPOP3 Roadmap * What do I do if I have lost my VPOP3 licence details?… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:i_got_a_copy_of_vpop3_via_trialpay_and_would_like_a_refund?rev=1542192349&do=diff I got a copy of VPOP3 via TrialPay and would like a refund If you obtained a VPOP3 Home User licence via <http://www.trialpay.com> and are unhappy with it, you will need to get in touch with TrialPay directly. Our licence is given as a complimentary offer after you have purchased through them, and they have notified us with your details. text/html 2022-12-21T23:35:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:1348_-_the_validation_information_class_requested_was_invalid_-_error_when_vpop3_tries_to_access_a_nas_file_server?rev=1671665722&do=diff Error 1348 - The validation information class requested was invalid We have had a report of this error when VPOP3 is trying to access a file share, eg for storing backups or archived messages. In the case where it was reported, it turned out that a Windows Update had converted a 'local' user account into a 'Microsoft' account and that was preventing VPOP3 from accessing the file share, because VPOP3 was trying to use a local account. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10055?rev=1542192349&do=diff Socket Error 10055 - No Buffer Space Available Error 10055 means that Windows has run out of TCP/IP socket buffers because too many connections are open at once. Things to check if this happens are: * Is there any other TCP/IP software running on the same PC as VPOP3 - eg a proxy server text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10061?rev=1542192349&do=diff Socket Error 10061 - The attempt to connect was forcefully rejected Error 10061 means that the computer which VPOP3 was trying to connect to (probably at your ISP) refused the connection from the computer running VPOP3. There are several possibilities that can cause error 10061: text/html 2025-05-21T07:57:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:allowing_mail_relay_through_vpop3?rev=1747814238&do=diff How To Allow Mail Relay Through VPOP3 If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well. This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn't know who that user is. This can cause a problem if unauthorised users try to send mail through… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:calendar_on_ios?rev=1542192349&do=diff Configuring Calendar on iOS These instructions are for configuring a new Calendar account on iOS for iPhone, iPad and iPod Touch. The version of iOS used for these instructions is iOS v6.0, but they will probably work or help with other versions of iOS. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:configure_email_signatures?rev=1542192349&do=diff Configure Email Signatures * Global Signatures * Personal Signatures * Webmail Signatures Notes When creating a signature it is generally best to keep it as short as possible. Disclaimers & confidentiality notices in emails are generally regarded as having little or no legal significance, so lengthy signatures just use up bandwidth. text/html 2025-08-18T15:28:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:configure_srs?rev=1755530891&do=diff Configure SRS In VPOP3 8.8 and later, you can use Lua scripting to implement 'SRS' (Sender Rewriting Scheme') in VPOP3 This involves adding a couple of functions to rewrite outgoing return paths in 'relayout.lua' or 'mxout.lua' as appropriate and a couple of functions to redirect rewritten bounce message recipients in 'smtpsvr.lua' text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:create_a_mail_sender?rev=1542192349&do=diff How to create a Mail Sender In VPOP3 a Mail Sender tells VPOP3 how to send mail out to another mail server, usually for sending mail across the Internet. To create a mail sender, go to the VPOP3 Settings, then Mail Connectors. In the Mail Senders section on the left, choose text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:err_password_supplied_for_xx_is_incorrect?rev=1542192349&do=diff -ERR Password supplied for "xx" is incorrect If you receive a 'POP3 Client Error' something like: -ERR Password supplied for “xx” is incorrect this means that the password on the 'In Mail' tab in VPOP3 for the indicated user is entered incorrectly. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_message_handling?rev=1542192349&do=diff Error Message Handling VPOP3 will normally send an error message to the Main Administrator every time it encounters an error. We recommend you leave it like this in most cases - if an error message occurs repeatedly, then it usually means there's an underlying problem which needs resolving rather than ignoring. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:forwarded_emails_not_arriving?rev=1542192349&do=diff Forwarded Emails Not Arriving If you are having problems having VPOP3 forward incoming messages to an external address, but sending messages directly to that address works OK, and forwarding internal messages to that address works OK, then the problem may be the SMTP return address which VPOP3 is using. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:general_other?rev=1542192349&do=diff General instructions for setting up an email client If your specific email client program is not listed, you can set up any other email client by using the following instructions: * In your email client create a new 'account' * For the incoming and outgoing server name/address use the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:ical_on_mac_osx?rev=1542192349&do=diff Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service This requires VPOP3 v6 or later. The following instructions are for Mac OS X v10.7.5 but should work with similar versions. We have not been able to create an account by going to System Preferences text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:lan_forward_warning_-_452_4.3.1_insufficient_system_resources?rev=1542192349&do=diff LAN Forward Warning: 452 (4.3.1 Insufficient system resources) If you get this message in VPOP3 it means that VPOP3 is trying to forward a message on to another mail server (probably Microsoft Exchange Server), and that other server is rejecting the message with the error text/html 2026-04-06T17:59:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:mail_not_downloading_from_isp?rev=1775498387&do=diff Mail Not Downloading From ISP This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -> Mail Collectors -> (name) -> POP3 General tab). If you do this, VPOP3 will leave messages on the ISP's mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won't download them again. text/html 2026-04-06T17:57:00+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:make_vpop3_redownload_messages_from_isp?rev=1775498220&do=diff How to make VPOP3 re-download POP3 messages from the ISP If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it. If, during this time, you want to make VPOP3 download those messages again, then you can do so. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:not_working_as_expected?rev=1542192349&do=diff Not Working As Expected This is the page to come to if you think you've set something up correctly but it isn't doing what you think it should be doing. If you're getting an error message or some other concrete indication that something has actually 'gone wrong' then the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_outlook_express_are_sending_mail_repeatedly?rev=1542192349&do=diff Outlook / Outlook Express is sending mail repeatedly If you are using Outlook or Outlook Express you may occasionally find that mail is being sent repeatedly. There are a couple of possible reasons for this which we know of Sending taking too long text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:remoteaccessdialup?rev=1542192349&do=diff Remote Access to VPOP3 without a permanent Internet connection If you do not have a permanent connection to the Internet, then the user will need to dial directly into the VPOP3 computer or another computer on the network. This only works reliably if the dial-inserver is running Windows NT, Windows 2000 or later versions. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_folder_v3?rev=1542192349&do=diff Restore a single user's mailbox or folder in v3 or v4 To restore a single user's Mailbox or folder is currently only possible in VPOP3 Enterprise, and requires a second PC to act as a temporary VPOP3 server. You need to: * Restore your latest VPOP3 backup to another PC (a temporary VPOP3 server) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:savservice.exe_runs_at_90_and_slows_the_computer_down?rev=1542192349&do=diff SAVSERVICE.EXE runs at 90%+ and slows the computer down If you are using Sophos Antivirus on the VPOP3 computer, you may encounter a situation where the computer runs very slowly. If you use the Processes tab in TaskManager you may notice that the SAVSERVICE.EXE process is using most of the CPU. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_a_mobile_phone_with_vpop3?rev=1542192349&do=diff Using a Mobile Phone with VPOP3 Many people want to use a mobile phone to send/receive their email nowadays. This is usually easy to do with VPOP3. The recommended way is to have the phone connect directly to VPOP3 for sending/receiving email. To do this, you need to do three things: text/html 2018-12-05T15:25:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_message_store_folder?rev=1544023524&do=diff v3/4 - Move the message store to a new folder/drive This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is. * Stop VPOP3 * Stop PostgreSQL text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_2.x_crashes_when_user_tries_to_download_mail?rev=1542192349&do=diff VPOP3 2.x crashes when user tries to download mail If VPOP3 2.x crashes when a user tries to download mail, there are a few possible causes we know of: * A virus scanner or Internet security software is interfering with the connection between VPOP3 and the email client and is either terminating VPOP3 deliberately, or is blocking VPOP3 causing another part of it to crash text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_deleting_messages_as_old_messages?rev=1542192349&do=diff VPOP3 Deleting messages as 'old' messages If VPOP3 says 'deleting old message' in the status window activity log that means that it has seen the unique ID of that message before, longer ago than the time specified for VPOP3 to leave messages on the server, so it thinks that the message is an old message, and so deletes it. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:whitelist_blacklist?rev=1542192349&do=diff Spamfilter Whitelist & Blacklist The VPOP3 spamfilter has a whitelist and a blacklist for sender addresses. It also has a whitelist and blacklist for words/phrases. You can view these lists in the VPOP3 settings by going to Settings -> Spamfilter -> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/lan_forward_warning:452_4.3.1_insufficient_system_resources?rev=1542192349&do=diff LAN Forward Warning: 452 (4.3.1 Insufficient system resources) If you get this message in VPOP3 it means that VPOP3 is trying to forward a message on to another mail server (probably Microsoft Exchange Server), and that other server is rejecting the message with the error text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:address_book_tab?rev=1542192349&do=diff Address Book tab The Address Book tab within VPOP3 webmail enables you to manage your lists of contacts and add those contacts into a new or existing message. Substantial alterations to the interface were introduced in version 5. Both interfaces are documented. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:admin_settings?rev=1542192349&do=diff Settings -> Admin Settings The Admin Settings page allows you to perform three key functions: * * * Choosing a Main Administrator The Main Administrator receives notification emails, such as daily reports and errors/problems which may require manual intervention. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponders_v3_v4?rev=1542192349&do=diff Autoresponders - v3 and v4 This section lets you define an autoresponder for a user. An autoresponder is a message which is sent back in response to a message which arrives in this user's mailbox. The Autoresponder Type can be set to None, Simple Autoresponder text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:calendar_events?rev=1542192349&do=diff Calendar.Events table The Calendar.Events table contains a record of all the events in calendars managed by VPOP3. An 'event' is an iCalendar event. Note that if an event is a recurring series, there will only be one 'event' in the database, not one event per instance of the recurrence. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database?rev=1542192349&do=diff Settings -> Database The Settings -> Database page lets you configure the use of the back-end database which VPOP3 uses for configuration data, message storage and other uses. Tabs * Backups * Query * Connection * Message Store * Restore text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_schema_used_in_vpop3_5.x?rev=1542192349&do=diff Database schema used in VPOP3 5.x Note that all information in this section is subject to change. We do not guarantee that the database schema will remain constant, even between minor upgrade versions, so use this information at your own risk. Do not alter the database schema used by VPOP3 (including indexes, triggers & functions) or your whole VPOP3 data store may collapse. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:local_mail_general?rev=1542192349&do=diff Settings -> Local Mail -> General The Local Mail -> General page allows you to configure a few simple, but fundamentally important settings. Default Domain In the majority† of cases, this is the domain name that VPOP3 will use when sending automated messages; for instance, users may receive a message from text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logging?rev=1542192349&do=diff Logging Activity Summary Reports You can tell VPOP3 to send you a daily summary report each day. To do this check the box to say Send daily summary logs to, and choose the appropriate user (or “Main Administrator” if you want the reports to be sent to the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_connectors?rev=1542192349&do=diff Mail Connectors Mail Connectors tell VPOP3 how to send and receive mail from the outside world, or other mail servers. This page lets you set: * Connections - how VPOP3 connects to the outside world * Mail Collectors - how VPOP3 collects mail from remote mail servers * text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:make_lan_forwarding_immediately_attempt_to_dequeue_all_pending_messages?rev=1542192349&do=diff Database query to make LAN Forwarding immediately attempt to dequeue all pending messages If VPOP3 cannot send messages using LAN Forwarding it will queue the message and retry periodically. Usually there is no need to do anything special if there was a problem with the onward mail server which has now been fixed, VPOP3 should soon retry the messages automatically (based on the value of the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_dns?rev=1542192349&do=diff Misc -> DNS Tab Settings -> Misc Settings -> DNS The DNS tab lets you specify which DNS servers VPOP3 will use. DNS (Domain Name System) is a system which converts Internet host names (eg www.google.com) into a numeric IP address (eg 1.2.3.4), because all connections on the Internet are actually performed using numeric IP addresses, but it is easier for people to remember names. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:new_message_tab?rev=1542192349&do=diff New message tab The New message tab within VPOP3 webmail is where you prepare, edit and send messages, including replies and forwards. As you can see from the screenshot, the page is divided into two main sections: Menu bar General tab bar Status bar [New message tab - VPOP3 Version 5 Webmail] Page structure New message toolbar text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:quarantine_tab?rev=1542192349&do=diff Quarantine tab The Quarantine tab within VPOP3 webmail is where you view and manage messages that have been quarantined by VPOP3's spam filter. As you can see from the screenshot, unlike many of the other webmail tabs, it is not divided into multiple sections: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sender_direct_settings?rev=1542192349&do=diff SMTP Direct Sender Settings Mail Connectors -> Mail Senders -> SMTP Direct Sender -> Settings tab The SMTP Direct Settings tab lets you set how VPOP3 will send mail using SMTP Direct DNS Servers to Use This setting tells VPOP3 the IP addresses of the DNS servers it should use to find the recipients' mail servers. Separate multiple addresses with commas. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_ids_ips?rev=1542192349&do=diff SMTP Server -> IDS/IPS The IDS/IPS tab lets you set logging and automatic blocking parameters for the IDS (Intrusion Detection System) and IPS (Intrusion Prevention System) component of the SMTP server. SMTP servers are regularly attacked, both by incoming mail attacks (spam/viruses etc) and relay attacks (by spammers and other malware distributors trying to send mail through them). Because of this, there is a system in VPOP3 which will track attack attempts on the SMTP service and can automat… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamfilter_whitelist?rev=1542192349&do=diff Spamfilter.Whitelist table The Spamfilter.Whitelist table contains the spamfilter whitelist entries which do not contain wildcards or regular expressions. They are separated out to speed up checking. Columns * address - this is the email address in the whitelist text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_addrandomtexttosubject?rev=1542192349&do=diff Use the spam filter scripting to add random text to the subject on incoming messages This needs VPOP3 version 5 or later. This script is for the case where you want a message to the 'support' user to have the text [XXX-99999] added to an incoming message's subject if it does not already exist. Some people want this text to use as reference numbers for a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbqueryone?rev=1542192349&do=diff Spam Filter Rules: DBQueryOne Statement DBQueryOne Version 6.16+ Purpose Queries the spam filter database for a single record/aggregate The DBQueryOne statement performs a query on the spam filter database and returns a single value which is either the value of a record or an aggregate of several records. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dns?rev=1542192349&do=diff Spam Filter Rules: DNS Statement DNS Version 2.1.11+ Purpose Allows the script to perform an arbitrary DNS lookup, returning the result into a specified variable The DNS statement requires a type, hostname and variable name, in the format DNS <type> <hostname> <variable name> text/html 2020-10-23T16:07:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dnsbl?rev=1603469269&do=diff Spam Filter Rules: DNSBL Statement DNSBL Version 2.1.7+ Purpose Allows the script to perform a DNS blacklist lookup, returning the result into a specified variable The DNSBL statement requires a hostname, DNSBL zone and variable name, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_surbl?rev=1542192349&do=diff Spam Filter Rules: SURBL Statement SURBL Version 2.1.7+ Purpose Allows a SURBL lookup on the specified hostname or IP address in the specified SURBL zone, and returns the result into the specified variable The SURBL statement requires a hostname, SURBL zone and variable name, in the format text/html 2024-04-22T08:37:38+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_manager_script?rev=1713775058&do=diff User Manager Script If you want people to be able to log in using a different username than their VPOP3 username (eg if you want them to be able to log in using an email address), then you can use the UserManager Lua script The Lua script is managed through the Settings → Scripts page in VPOP3 v8.0 and later and is called 'UserManager.LUA. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:users?rev=1542192349&do=diff Users The Users page shows the list of users, as well as giving you some actions which you can perform use the user list. * Import users from file * Import users from Windows * Export users to file * Bulk Add Users * Edit User Welcome Message * Send Admin Message * Edit a User User List Outgoing Messages Just above the main user list is an entry Outgoing Message Queue. Clicking on this will let you see which messages are waiting to be sent out, and you can delete/ text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:using_tables?rev=1542192349&do=diff Using tables/grids Many VPOP3 settings pages use grids to show you a set of data, for instance on the Users, Mappings and Lists pages. These have several standard features which are described below. * Most of the grids are 'delayed-fill'. This means that they don't fill up with data immediately when the page is loaded, this is to speed up the page load times. Only the first (visible) section of the grid is filled at first (sometimes there may be a short delay before this is filled, if the da… text/html 2024-10-29T16:03:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.hmac?rev=1730217799&do=diff VPOP3.HMAC Added in VPOP3 8.7 This function performs a HMAC (Hash-based Message Authentication Code) algorithm on supplied text using the supplied key VPOP3.HMAC(hash algorithm, string, key) The function takes three parameters: * Hash algorithm - text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:whats_new_in_version_5_webmail?rev=1542192349&do=diff What's new in version 5 webmail? This is a list of some of the most noticeable changes to VPOP3's webmail interface for version 5. For a more detailed list of changes, view our bugtracker. [VPOP3 Version 5 - mobile compatible webmail] Mobile compatible webmail If you access version 5 webmail from a mobile device, you will probably be redirected to the mobile compatible version. It is a cut-down version of Webmail, which retains the key features, but doesn't utilise the extra features which w… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:smtpclientblockremove?rev=1542192349&do=diff SMTPClientBlockRemove Action (VPOP3 Enterprise Only) This removes an entry to the SMTP Client Block list. The data specified is: * IPAddress - the IP address to add. This can be an individual IP address or a CIDR address (IPv4 and IPv6 addresses are allowed) text/html 2019-09-19T13:41:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:dnssec?rev=1568900489&do=diff DNSSEC DNSSEC (Domain Name System Security Extensions) is used to secure DNS records and prevent them from man-in-the-middle attacks and spoofing. DNSSEC has been around for 10 years, but it has generally not been widely adopted for various reasons, but it is text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:hosted_exchange_service?rev=1542192349&do=diff Hosted Exchange Service We can provide a Hosted Exchange Service if you requirements mean that you need to have an Exchange Server. For most users, a hosted Exchange server is more complicated, more expensive and more limiting that having your own VPOP3 server or a dedicated hosted VPOP3 server, but some people require features that only Exchange can provide, such as shared calendars where the company policy restricts you to using Microsoft Outlook as the email client. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:lost_licence_details?rev=1542192349&do=diff Lost Licence Details If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicable) to search for it as it is a time consuming task. If you need us to do this search, then email sales@pscs.co.uk. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_are_the_limitations_of_the_home_user_licence?rev=1542192349&do=diff What are the limitations of the Home User licence The VPOP3 Home User licence allows you to have up to 5 users for a lower price than the standard 5 user licence, but there are some restrictions in functionality. These are described below: * There is no Mailing List Server (you can still have distribution lists) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:which_ports_does_vpop3_use?rev=1542192349&do=diff Which Ports does VPOP3 use? If you want to use VPOP3 through a firewall, you will need to open up some TCP ports in the firewall. VPOP3 uses several ports, for the different services it provides. The best way to see the ports it uses is to go to Services text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/fatal:connection_limit_exceeded_for_non-superusers?rev=1542192349&do=diff FATAL: connection limit exceeded for non-superusers This error means that there are too many connections to the PostgreSQL database server. VPOP3 having exclusive use of database If only VPOP3 is using the PostgreSQL database, then you can reduce the number of connections that VPOP3 will make to the database at once. This is set in the VPOP3 settings at text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:1068_-_the_dependency_service_or_group_failed_to_start?rev=1542192349&do=diff Error 1068 - the dependency service or group failed to start If you get an error 1068 when you try to start VPOP3, then this usually means that the VPOP3DB service (if you are using VPOP3 v5 and later) did not start. In this case try starting that service manually and see what error message is generated then. text/html 2019-11-13T15:35:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:1069_-_login_failure_-_error_when_starting_vpop3db_service?rev=1573659355&do=diff 1069 or 7000 Login Failure error when starting VPOP3DB service A 1069 or 7000 login failure error when starting the VPOP3DB service usually means that something is 'wrong' with the vpop3postgres account in Windows - the password may have expired, or someone may have reset the password. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10047?rev=1542192349&do=diff Socket Error 10047 - Addresses in the specified family cannot be used with this socket Meaning: Addresses in the specified family cannot be used with this socket This error only normally occurs during VPOP3 startup. There are two main possible reasons for this error: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10048?rev=1542192349&do=diff Socket Error 10048 - Specified Address Already in Use This error only normally occurs during VPOP3 startup. It occurs if some other software running on the same machine as VPOP3 is using one of the ports that VPOP3 is already using. This could be a proxy like WinGate, WinProxy or anti-virus software that acts as a proxy, an LDAP server (e.g. Active Directory) or another mail server program (e.g. Exchange Server). The latter two causes are particularly common on text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10049?rev=1542192349&do=diff Socket Error 10049 - The specified address is not available from the local computer This error normally means that you have entered an invalid address on the IP Address to Bind To entries on the Services page in the VPOP3 settings. The addresses entered here should be either text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:10053?rev=1542192349&do=diff Socket Error 10053 - An established connection was aborted by the software in your host machine. Error 10053 means that an established connection has been dropped. There are three descriptions of this error message we know about, but the descriptions are given by Windows, so they may vary depending on your version of Windows: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:11002?rev=1542192349&do=diff Socket Error 11002 - Host not found (Non-Authoritative answer) This means that VPOP3 is not getting a response from a DNS server when it is trying to look up the name of the ISP's mail server(s). Usually this means that Windows either does not know the address of a valid text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:accessing_webmail?rev=1542192349&do=diff How to Access VPOP3's WebMail To access the VPOP3 WebMail facility open up a web browser and, in the address box type http://<ip address of VPOP3>:5108 Then, enter the relevant VPOP3 username & password See: VPOP3 Webmail Help, Allowing remote access to webmail text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:android_-_stock_client?rev=1542192349&do=diff Android - Stock Client Warning If you use the stock email client from Android 4.x, then be VERY careful if you are using POP3 download. It appears that the stock client will download all the messages from your mail server every time it checks for mail, so you could use a text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:automatically_forwarding_spam_to_the_pscs_spamtraps?rev=1542192349&do=diff How to automatically forward spam to the PSCS spamtrap Spam filter companies use “spamtraps” to catch samples of spam for analysis so filters can be updated. We do this here as well. Most types of spam are already caught by our spam traps, however sometimes people get lots of spam which gets through the filter because their particular type of spam does not currently get sent to our spam traps. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:autoresponders_out_of_office?rev=1542192349&do=diff Autoresponders / Out of Office VPOP3 has an autoresponder facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' replies, but it is not limited to that use. To set an autoresponder, the administrator can edit the user and go to the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:backscatter?rev=1542192349&do=diff Backscatter In email, “backscatter” is the term used if you send bounce messages back to spam messages. As most spam messages use forged email addresses, then the bounce messages will go to an innocent person, who will find them very annoying. Stopping VPOP3 from sending Backscatter text/html 2022-01-26T10:47:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:calendar_in_mozilla_lightning?rev=1643194055&do=diff Calendars in Mozilla Thunderbird The Thunderbird email client supports CalDAV calendars as standard. This can be used to access VPOP3's CalDAV server. To add a VPOP3 CalDAV calendar to Mozilla Thunderbirdis straightforward * Add the calendar to Thunderbird text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:changing_a_user_s_password?rev=1542192349&do=diff Changing a user's password To change a user's password in VPOP3, you should log into the VPOP3 settings, go to the 'Users' page, then double-click on the user whose password you want to change. This will bring up a window giving you access to the user's settings. Go to the 'Passwords' tab where you can set the passwords. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:copy_outgoing_mail?rev=1542192349&do=diff Copy Outgoing mail Sometimes people need to copy outgoing mail for various reasons. There are several ways of doing this in VPOP3 depending on your exact requirements: * Message Monitoring - this copies all outgoing, incoming and/or internal mail sent by/to specific users to another specific user text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:custom_filtering_incoming_mail?rev=1542192349&do=diff Custom filtering incoming mail If you want to filter incoming mail using custom rules there are a few ways of doing this, depending on your exact requirements. * Download rules - if your incoming mail is via POP3 collection, you want to filter on headers, size etc (not contents) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:delete_a_user?rev=1542192349&do=diff How to Delete a User To delete a user from VPOP3, go to Users -> Accounts, select the user you wish to delete, and press the Delete button. Deleting an administrator You cannot delete the user as whom you are currently logged into the VPOP3 settings (e.g. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:delete_outqueue_messages_directly_from_the_database?rev=1542192349&do=diff Delete OutQueue messages directly from the database If there is an extremely large number of messages (eg hundreds of thousands) in the VPOP3 OutQueue, then it may take a very long time for VPOP3 v5 and later to start as it check the message database tables for consistency during initialisation. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:download_rules?rev=1542192349&do=diff Download Rules Download rules are applied to messages downloaded using a POP3 mail collector. To configure the rules, go to the VPOP3 settings, then Mail Connectors -> Mail Collectors -> POP3 General. There is an Edit Download Rules button which brings up the download rule editor. To tell this mail collector to use the download rules, ensure that the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:download_vpop3?rev=1542192349&do=diff How to download VPOP3 To download VPOP3 go to www.pscs.co.uk and click on Download/Try underneath VPOP3 Email Server (1) If you are wanting to download a previous version of VPOP3, click on the download previous versions link (2) Full Downloads If you are wanting to download the current version of VPOP3, click on the appropriate link (3). text/html 2026-03-26T13:19:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:duplicated_messages?rev=1774531146&do=diff text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:encore_32_estate_agent_software?rev=1542192349&do=diff How to configure Encore 32 Estate Agent Software * Close down the Encore software * Open up the “Maintenance 32” program * Click on “Email Configuration” * Enter the IP address of the VPOP3 computer into the “SMTP Server address” text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:err_unknown_user?rev=1542192349&do=diff -ERR Unknown User -ERR Unknown User is a POP3 error. There are two places you can receive it: * If you receive it as part of a 'POP3 Client Error' email message from VPOP3, then it means that VPOP3 was unable to log on to your ISP's mail server because the ISP POP3 server reported an error text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_0x80040201_when_sending_mail_in_outlook?rev=1542192349&do=diff Error 0x80040201 when sending mail in Outlook Often this is because there is 'Read Receipt' stuck in the Outlook out queue, but these do not show in the Outlook Outbox view. We found this article helpful: <http://www.howto-outlook.com/howto/deletereadreceipt.html> If you need help with following this, you can call us, but it text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:find_ip_address_of_vpop3?rev=1542192349&do=diff Find the IP address of the VPOP3 Computer To find the IP address of the VPOP3 computer, in Windows go to Control Panel -> Network and Sharing Center. Press the Local Area Connection link Then press 'Details'. Look for the 'IPv4 Address' setting. text/html 2026-03-26T13:21:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:handling_database_backups?rev=1774531304&do=diff text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:imap4?rev=1542192349&do=diff Using IMAP4 with VPOP3 Enterprise VPOP3 Enterprise supports IMAP4 email clients (VPOP3 Basic does not). With IMAP4 the email folders and messages are stored on the mail server. The email client then synchronises with the server. Also, unlike with POP3, several things can access the same mailbox at once. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installation_checklist?rev=1542192349&do=diff Installation checklist This list contains some things you may want to check before or after installing VPOP3 to make sure it's not going to encounter any common issues. Before installation * Make sure that VPOP3 is not installed on a RAID 5 or RAID 6 array. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installation_errors?rev=1542192349&do=diff Installation Errors This page lists some errors which may occur during installation and the solution. In general, do NOT 'ignore' any errors unless we tell you to. If you have to retry an installation, when it is an upgrade from versions 1 - 4 going to version 5 or later, then make sure you have told the installer to install the database. Sometimes a partial installation will make the installer think that the database is already installed. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:isp_needs_smtp_authentication?rev=1542192349&do=diff The ISP needs SMTP Authentication If your ISP needs you to use SMTP authentication when sending mail to them, then you just need to tell VPOP3 to use authentication when sending. Click the Mail Connectors button at the top of the page, then click on the relevant text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:locked_accounts?rev=1542192349&do=diff Locked Accounts VPOP3 has a security feature which will lock out an account after it has had several failed login attempts. This feature is to make it harder for an attacker to use a brute force or dictionary password attack on an account. The default settings are that after more than 3 attempts to log into an account with an incorrect password, VPOP3 will lock the account for 30 minutes. You can change these settings on the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:messages_being_put_into_an_unwanted_folder?rev=1542192349&do=diff Messages being put into an 'Unwanted' folder If incoming messages are being put into a folder called 'Unwanted' this may be due to the default Samsung Galaxy mail client's spam filtering. See: <http://exchangeitup.blogspot.co.uk/2014/10/exchange-2010-extra-junk-or-unwanted.html> text/html 2019-11-12T16:09:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:move_vpop3?rev=1573574974&do=diff How To: Move VPOP3 You can usually move VPOP3 without having to uninstall and reinstall. It is best to move VPOP3 rather than reinstalling from scratch on the new PC or in the new location, because that way you can keep all your existing settings, rather than having to try to recreate them. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outbound_messages_not_appearing_in_monitor?rev=1542192349&do=diff Outbound Messages Not Appearing in Monitor Target Mailbox For VPOP3 to monitor outbound messages it needs to be able to work out that the message is FROM: a user whose mail should be monitored. To do this it has to examine the FROM: address in the message header. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_2007?rev=1542192349&do=diff How to configure Outlook 2007 Email SMTP Authentication To set up SMTP authentication in Outlook 2007, if your VPOP3 requires it, go to Tools -> Account Settings, select your email account and press Change.... Then, press the More Settings... button text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_2010?rev=1542192349&do=diff How to configure Outlook 2010 In many ways, configuring Outlook 2010 is a similar to configuring Outlook 2007. The biggest difference you are likely to notice is the new “Ribbon” interface, in place of the traditional menu bar (File, Edit, View, etc.) Email text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:pop3_webmail_imap4_can_t_see_messages_but_admin_can?rev=1542192349&do=diff POP3/Webmail/IMAP4 can't see a user's messages, but the administrator can Version 2.x only. This problem does not occur with version 3 or later. This problem can happen if the user's message index database has become damaged. The POP3, Webmail & IMAP4 services get the message summary data from the database, whereas the administrator console gets the message information directly from the message files on the disk, so if the database is corrupted, the administrator console can still see the mess… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:problems_sending_mail_via_bt_from_your_own_domain?rev=1542192349&do=diff Problems sending mail via BT from your own domain BT Internet only allow you to send mail through their mail servers from your BT Internet address or other registered address. Attempts to send from other addresses will give you a 553 SMTP error message. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:rbl_checking_not_working_in_vpop3_enterprise?rev=1542192349&do=diff RBL Checking not working in VPOP3 Enterprise VPOP3 Enterprise has an RBL checking feature which is configured in the VPOP3 Settings at Services -> SMTP Server -> SPAM Reduction -> Realtime Blacklist Rules If it does not seem to be working properly, there are a few reasons why the RBL feature may not work. text/html 2026-03-26T13:24:32+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:recover_registry_settings_from_a_dead_windows_installation?rev=1774531472&do=diff text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:router_problem?rev=1542192349&do=diff Router Problem error messages If you get an error message to the VPOP3 administrator with subject Router Problem and text Local Distribute to <username> Failed Error: Database Error "ERROR: could not open file "base/<number>/<number>": Permission denied" text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sender_domain_must_resolve?rev=1542192349&do=diff Sender Domain Must Resolve If you receive an 'SMTP Client Error' something like: 451 (user@domain.com) Sender Domain Must Resolve this means that the ISP's mail server cannot find the domain.com part of the email address. Often this means that the FROM address of the message is invalid, or that the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sending_mail_through_your_gmail_account?rev=1542192349&do=diff Sending mail through your Gmail account According to Google, the settings for sending mail through Gmail are: Outgoing Mail (SMTP) Server - requires TLS or SSL: smtp.gmail.com (use authentication) Use Authentication: Yes Port for TLS/STARTTLS: 587 Port for SSL: 465 text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:setting_up_vpop3_to_work_with_microsoft_exchange?rev=1542192349&do=diff Setting up VPOP3 to work with Microsoft Exchange * Exchange 2003 * Exchange 2007 * Using advanced VPOP3 features with Exchange (eg monitoring, etc) * Using VPOP3 Spam Filtering with Exchange * How to 'share' domains between Exchange and VPOP3 Note that the VPOP3 settings are identical whichever version of Exchange you are using (5.5, 2000, 2003, 2007, 2010 or any later version), but the relevant settings in Exchange may move or be renamed between versions. If you are using a differe… text/html 2020-07-22T10:32:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:signing_outgoing_mail_with_dkim?rev=1595413960&do=diff Signing outgoing mail with DKIM DKIM, also known as DomainKeys Identified Mail, is a form of email authentication that digitally signs emails to prove that they were sent from authorized domains and aren't fake emails. Companies like Google and Yahoo use DKIM to sign their emails and it is becoming ever more popular. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:smtp_client_problem?rev=1542192349&do=diff VPOP3 - SMTP Client Problem These errors occur whilst VPOP3 is communicating with your ISP's SMTP mail server to send your mail. If the message text is: Error with SMTP Client (XXXX (YY)) The server connection was closed unexpectedly Then this means that the the connection between VPOP3 and your ISP's SMTP mail server was closed when VPOP3 did not expect it to be. This can be caused by the network connection failing or a bug in the ISP's mail server which drops the connection in abnormal circ… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:smtp_rule_example_-_restrict_who_can_send_to_a_local_email_address?rev=1542192349&do=diff SMTP Rule Example - restrict who can send to a local email address If you have a local email address (a user, group or distribution list) and you want to restrict which email addresses can send messages to this address, you can use SMTP rules. There are a few ways you can configure the SMTP rules for this scenario. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:smtp_rules?rev=1542192349&do=diff SMTP Rules Download rules are applied to messages which arrive at VPOP3 using SMTP - either locally sent messages, or incoming messages received through an SMTP mail feed. To configure the rules, go to the VPOP3 settings, then Services -> SMTP Service text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:spam_filter_not_working?rev=1542192349&do=diff Spam filter not working If the VPOP3 spam filter appears not to be working at all, the first thing to do is to look at the message headers of an incoming message to see if the spam filter is being run at all. Check to see if a header line beginning with X-VPOP3-Spam text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:start_vpop3?rev=1542192349&do=diff How to start VPOP3 There are two ways to start VPOP3 * as a service * as a normal application For normal operation, you will start VPOP3 as a service, as this means that VPOP3 will run even when no one is logged into the PC. To help with some types of problem diagnosis it can be better to start it as an application. This makes VPOP3 run in the account of the currently logged in user, rather than the service account, so it can eliminate access permission problems. Also, when VPOP3 starts a… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:training_the_spam_filter?rev=1542192349&do=diff Training the VPOP3 Spam Filter The VPOP3 spam filter has a couple of mechanisms which can be used to 'train' it to distinguish between spam and not-spam. Bayesian Filter The Bayesian filter this looks at words in messages sent and received and their probabilities of being contained in spam and not-spam, and works out an overall probability of the message being spam or not-spam based on the combination of those probabilities. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:troubleshooting_tips?rev=1542192349&do=diff Troubleshooting Tips Telnet One of the most basic, and useful, tools for troubleshooting email systems is a Telnet client. Installing Telnet Client Unfortunately, since Windows XP, Microsoft do not install the Telnet client into Windows by default, so you may need to install the Telnet client yourself. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:user_receiving_other_users_messages?rev=1542192349&do=diff User receiving other users' messages Message Monitoring If the subject has a prefix starting with {mon- (eg {mon-internal, {mon-incoming, {mon-outgoing) then this probably means that you have set up Message Monitoring on your system, with the monitor target set to the person who is receiving the other users' messages. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_is_responding_slowly?rev=1542192349&do=diff VPOP3 Is Responding Slowly If VPOP3 is responding slowly to users there are several common causes: * The VPOP3 server disk may be badly fragmented. Defragment the server disk(s). Note that sometimes the Windows defragmenter will say that the disk doesn't need defragmenting even if it does, so it is best to do it anyway. Also, there is a better free defragmenter available called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_sending_high_volumes_of_unrecognised_mails?rev=1542192349&do=diff SMTP Relay Protection in VPOP3 SMTP Relay Protection should be used on ALL SMTP mail servers (such as VPOP3) which have a permanent connection to the Internet. You may also want to use it on servers which are only connected occasionally via a dial-up connection. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_xxxxx_server_access_not_allowed?rev=1542192349&do=diff VPOP3 Server Access Not Allowed If you get an error like: -ERR VPOP3 Server access not allowed! when trying to access VPOP3, then this means that the relevant server's IP Access Restrictions defined in VPOP3 do not allow access from your client computer. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_xxxxx_server_access_not_allowed_-_see_your_administrator?rev=1542192349&do=diff Error Message - VPOP3 xxxx Server Access Not Allowed - See Your Administrator If you get an error message when trying to connect to the VPOP3 SMTP/POP3/IMAP4/etc service which says VPOP3 xxxx Server Access not allowed - See your administrator (where xxxx is replaced with the specific service name, and there may be protocol specific error codes before the message) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3db_service_doesn_t_exist?rev=1542192349&do=diff VPOP3DB Service doesn't exist If VPOP3 v3 or later won't start, and you find that the VPOP3DB (or PostgreSQL-VPOP3) service does not exist in the Windows Services list, it may be that you have just moved VPOP3 and made a mistake following the move procedure or something has removed the service for some reason. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:autoresponderinfo?rev=1542192349&do=diff AutoresponderInfo Replacement Use: ~autoresponderinfo~ Required parameter: responderid - the ID of the autoresponder This returns a JSON structure containing the details of the specified autoresponder. The return structure is an object containing: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_search_results?rev=1542192349&do=diff Message Archive -> Results Tab Settings -> Message Archive -> Results tab The Results tab only exists if you have previously done a search operation and are viewing the results of that search. The Results page shows you a list of the messages (up to 1000 entries are available) returned by the search. You can select multiple entries by using shift+click or ctrl+click text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponder_commands?rev=1542192349&do=diff Autoresponder Commands This article only applies to VPOP3 v4 and earlier A VPOP3 autoresponder can contain special text strings to create special behaviour, in addition to plain text as part of the response. There are three types of 'command' * text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:bulk_add_users?rev=1542192349&do=diff Bulk Add Users VPOP3 contains a feature to quickly create several users, with default settings. From the Administration Settings -> Users page, you can click Bulk Add Users to launch a new window. You can then enter up to 10 users at a time, by specifying their usernames and passwords. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:export_lan_forwarding_rules?rev=1542192349&do=diff Database query to export LAN Forwarding rules At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type \copy (select conditions, address, server, username, password, outaddress as rewriteaddress, matchcount as matches from rules.lanforwarding order by ruleorder) to 'c:/temp/x.csv' csv header; text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:get_all_lists_members?rev=1542192349&do=diff Database query to get all lists and members At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type \copy (select l.name, address from users.listmembers m inner join users.lists l on m.list=l.id) to 'c:/temp/x.csv' csv header; text/html 2025-06-23T10:51:46+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:imap4_server_script?rev=1750675906&do=diff IMAP4 Server Scripting (Added in V6.12) DoCapability function When the IMAP4 CAPABILITY command is received, VPOP3 generates a capability string based on settings, then calls DoCapability(ipaddr, capabilities) * ipaddr = IP address of the client computer text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:ldap_schema_in_vpop3_4.x?rev=1542192349&do=diff LDAP Schema in VPOP3 4.x Hierarchical Structure LDAP data is stored as a hierarchical database with the 'DN' (Distinguished Name) of the object as the key. The DN is made up of the various 'Relative DNs' used to navigate to the desired object, placed in reverse order, separated by commas. text/html 2026-02-24T15:50:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_mx_server_rules?rev=1771948203&do=diff Lua SMTP MX Server Rules Every time VPOP3 checks for remote MX server for sending messages using direct MX sending, it runs a script called mxserverrules.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:management_scripting?rev=1542192349&do=diff Management Scripting In VPOP3 Enterprise, from version 6.17 there is the facility to run Lua scripts manually or according to a schedule. These scripts can do things like access mail folders & messages and perform some maintenance on them. Creating a new script text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:misc_general?rev=1542192349&do=diff Misc -> General Tab VPOP3 Host Name The VPOP3 Host Name is used by VPOP3 when it is telling other mail software what it is called. For instance, when it connects to another SMTP server it will send the host name as the parameter for the HELO or EHLO command, and when an SMTP client connects to VPOP3, it announces its name in the welcome banner as required by the SMTP standard. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:offline_archive_error_messages?rev=1542192349&do=diff Offline Archive Error Messages * (2) ZIP file structure invalid (eg disk corruption) * (3) Out of memory * (4) Internal logic error in ZIP compressor * (8) ZIP file invalid or insufficient memory * (10) Temporary File failure * (11) Input file read failure (eg virus scanner blocking access to archived files) text/html 2026-01-05T09:25:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:password_strength_checking_script?rev=1767605139&do=diff Password Strength Checking Script You can tell VPOP3 to enforce password strength checks by using a Lua script which performs the checks for you. The Lua script can be edited in Settings -> Scripts and is called passwordcheck.lua (in older versions of VPOP3 it is stored in a file called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:pop3_general?rev=1542192349&do=diff POP3 Server -> General Tab Services -> POP3 Server -> General tab This page sets the general settings for the POP3 service component in VPOP3. The POP3 service is how users collect their email from VPOP3 using a POP3 email client Service Name The Service Name is a name you give the service for your reference. It is only used in administrative displays and logging, so the name doesn't matter. Most people leave it at the default. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:quarantine_viewer?rev=1542192349&do=diff Spamfilter Quarantine Viewer Settings -> Spamfilter -> Quarantine Viewer The Quarantine Viewer lets you see messages which have been quarantined by the VPOP3 Spam Filter. As an administrator you can see quarantined messages for any user, and release them if appropriate. If you release a message, it will be sent into the original recipient's Inbox, not into your Inbox. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:reports?rev=1542192349&do=diff Reports The Reports tab lets you access various reports about VPOP3 or message history. For many of reports to work, you need to have previously enabled historical logging. The currently available reports are listed below. To view a report, click on its name at the left of the page text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:scheduling_management_scripts?rev=1542192349&do=diff Scheduling Management Scripts VPOP3 runs a script called scheduler.lua in the background, it will periodically call functions in this script at approximately 1 minute, 5 minute, 1 hour and 1 day intervals. These times are only approximate so should not be relied upon for timing. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sender_advanced_relay_settings?rev=1542192349&do=diff Mail Sender Advanced Relay Settings SMTP Return Address The SMTP Return Address (or Return Path) is a hidden part of a message which says where bounce messages (and other automated responses) should be sent. (It is not the same as the Reply address text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:sender_advanced_settings?rev=1542192349&do=diff Mail Sender Advanced Settings Mail Connectors -> Mail Senders -> (name) -> Advanced Advanced Domain Filtering For VPOP3 v6.11 and later, see the Domain Filtering section of the user manual. The Domain Filtering box lets you restrict which email messages are sent via this Mail Sender. You specify each rule on a separate line, and the message will be sent if it matches any sender rule text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:settings?rev=1542192349&do=diff Settings * Admin Settings * Anti-virus * Attachment Processing * Autoresponder Settings * Database * Diagnostics * FaxServer * Global Address Book * Global Signature * Groups * Header Processing * Receipts/Urgent Messages * Global Header Modifiers * Legacy Extensions * Listserver Settings * Local Mail * General * Domain Mappings * LAN Forwarding * Configuration * Queue Status * Logging * Message Archive * Message Monitoring * Misc Se… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_relay?rev=1542192349&do=diff Mail Connectors -> Mail Senders -> SMTP Relay VPOP3 can be configured to send through an SMTP Relay server (sometimes known as a smarthost). This is the usual configuration for small/medium sized businesses and home users. If you have a dial-up, ADSL, Cable, FTTC etc connection, then your Internet Provider will normally give you access to their SMTP relay service. text/html 2026-03-26T11:41:59+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_rules_script?rev=1774525319&do=diff Lua SMTP Rules Scripts When VPOP3 is processing SMTP Rules for messages received by SMTP, it runs a script called smtprules_(x).lua, where (x) is replaced by the numeric ID of the SMTP service VPOP3 processes SMTP Rules at least three times for each message - once when MAIL FROM has been received, once for each RCPT TO, and once when the whole message data has been received. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamfilter_script_configuration?rev=1542192349&do=diff Spamfilter Script Configuration tab You reach this tab by going to Settings --> Spam Filter -> General, and then choose the General tab. The Spamfilter script has various settings that can be changed to alter the behaviour of the spamfilter. These are defined in the script, so may change with different versions of the script. The settings are currently: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_assignments?rev=1542192349&do=diff Spam Filter Rules: Assignments You can assign values to variables using the syntax ${variable} = value | ${variable} Assignment operators The spam filter rules support the following assignment operators: = Specify the value of the variable to equal the value after the assignment operator text/html 2025-06-06T08:15:50+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_globalmatch?rev=1749197750&do=diff Spam Filter Rules: GlobalMatch Statement GlobalMatch Version 2.3.13+ Purpose Does a RegExp match on the supplied data and puts the results in a bag The GlobalMatch statement requires a data parameter, a search value, and the name of a bag to place the matches into, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_httpget?rev=1542192349&do=diff Spam Filter Rules: HTTPGet Statement HTTPGet Version 2.3.7+ Purpose Enables the script to retrieve a web page The HTTPGet statement requires a url, headers variable name and content variable name, in the format HTTPGet <url> <headers variable name> <content variable name> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_winhttpget?rev=1542192349&do=diff Spam Filter Rules: WinHTTPGet Statement WinHTTPGet Version 2.4.9+ Purpose Enables the script to retrieve a web page using the WinINET functionality The WinHTTPGet statement requires a url, headers variable name and content variable name, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:status?rev=1542192349&do=diff Status The VPOP3 Status screen has two tabs * Server Status * Sessions Server Status The Server Status tab is essentially a copy of the VPOP3 Status Monitor information. * Connection Status - this shows the 'online' status of VPOP3. If it says idle, it does not mean VPOP3 is not working, or not doing anything, it just means that it is not currently sending or collecting mail from the Internet. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:useful_other_things?rev=1542192349&do=diff Useful other things Scripts/batch files/etc which may be useful * batch file to end a database backup text/html 2023-03-27T10:32:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_routing_script?rev=1679913138&do=diff User Routing Script If there is a <username>/user_redirect.lua script, this Lua script can override VPOP3's message routing options. You can edit this either in the Settings -> Scripts page in the settings, or via the 'Routing' tab in the user's settings in the VPOP3 administration console. This script affects how VPOP3 will handle how messages text/html 2024-10-29T16:06:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.base64?rev=1730217971&do=diff VPOP3.Base64 Added in VPOP3 8.7 This function returns a Base64 string encoding of the supplied parameter VPOP3.Base64(text) or VPOP3.Base64(byte-array) It can be passed either a text string or a table containing one byte per table-entry (eg as returned from the text/html 2024-10-29T16:08:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.hexstring?rev=1730218081&do=diff VPOP3.HexString Added in VPOP3 8.7 This function returns a Hex string encoding of the supplied parameter VPOP3.HexString(text) or VPOP3.HexString(byte-array) It can be passed either a text string or a table containing one byte per table-entry (eg as returned from the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:webmail_tabs?rev=1542192349&do=diff Webmail Tabs From version 4 onwards, VPOP3 webmail has a tabbed structure, which enables you to move between various screens with minimal effort. By using tabs, the entire webmail can be loaded in one go - so there is no need to waste time and bandwidth by downloading the same key components each time you switch between the various parts of the webmail. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/what_is:imap4?rev=1542192349&do=diff What is IMAP4 IMAP4 (Internet Mail Access Protocol V4) is a new mail retrieval protocol which can be used as an alternative to the POP3 (Post Office Protocol V3). The main difference between IMAP4 and POP3 is that with POP3 the messages are only stored temporarily on the mail server until they are downloaded to the email client where the messages are stored, manipulated, searched etc. With IMAP4 the messages are stored permanently on the server, and they are manipulated, searched etc on the ma…