PSCS Wiki

French Webmail Language File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile…

German Webmail Language Page

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie müssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen …

Spanish Webmail Language File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spanish Webmail Language File Copy/paste the text below to a file 'spanish.lng' or 'espanol.lng' in the VPOP3 directory. (Spanish users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=Especificar aca el usuario de Correo bookmarksnotsupported=Disculpe, pero su navegador no soporta esta funcion. loginfailed=Login Fallido - Favor reintente nuevamente invalidlogin=Detalles del login inválidos…

Exchange 2007

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Exchange 2007 You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as normal.

Setting up VPOP3 to work with Exchange 2003

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up VPOP3 to work with Exchange 2003 The instructions below are for Exchange Server 2003. For other versions of Exchange see here. You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server.

Groups

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Groups In VPOP3 a 'group' is mainly an administrative feature. If you only wish to have a list of email addresses to send messages to under one address, you should use the 'List' feature instead. The main function of Groups is to let you set certain user attributes for a whole group of users at once.

Spam Filter Rules: DefineSetting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: DefineSetting Statement DefineSetting Version 2.1.9+ Purpose Defines a generic setting, the default value and description The DefineSetting statement requires a name, default value and description, in the format DefineSetting "" ""

How to Backup VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Backup VPOP3 By default VPOP3 v3 and later will automatically perform a daily backup of the database into a file called DBBACK-x.DMP, where the backup file rotates on a weekly basis (DBBACK-0.DMP is Sunday's backup, DBBACK-1.DMP is Monday's backup, etc).

Out of Disk Space When Sending Mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Out of Disk Space When Sending Mail The first thing you should do is check that there is enough free disk space on the disk where VPOP3 is installed. VPOP3 requires a certain amount of free space before it will allow new messages to be sent, so the disk might not be totally full, but VPOP3 will still report that there is insufficient disk space when you try to send a new message. This buffer zone is designed to help prevent the disk totally filling up, which can cause lots of bigger problems!

Data stream contained NUL character

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Data stream contained NUL character Description of the problem NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using

Prune Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Prune Rules The Edit User -> Prune Rules tab can be used to create/edit rules which cause messages to be automatically deleted according to specified criteria. To add or edit a “prune rule”, press the Add Rule button. This will add a new rule to the table, with a set of default settings. Don't worry, this rule doesn't take effect until you press the Submit button.

User Routing Script

Anonymous (anonymous@undisclosed.example.com) — 2023-03-27T10:32:18+00:00

User Routing Script If there is a /user_redirect.lua script, this Lua script can override VPOP3's message routing options. You can edit this either in the Settings -> Scripts page in the settings, or via the 'Routing' tab in the user's settings in the VPOP3 administration console. This script affects how VPOP3 will handle how messages

VPOP3.SetSetting

Anonymous (anonymous@undisclosed.example.com) — 2021-03-09T16:37:10+00:00

VPOP3.SetSetting The Lua function 'VPOP3.SetSetting' sets a general setting forVPOP3 It takes two parameters: * The name of the setting. This can either by the 'Name' field of the 'Settings.Settings' database table or the internal setting name * The data to set (must be a string)

How to configure Mozilla Thunderbird

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Mozilla Thunderbird This article won't show you all the possible settings in Thunderbird, because there are so many. Thunderbird is one of the most powerful & flexible email clients available at the time of writing, especially if you use IMAP4 (with VPOP3 Enterprise).

Initial Configuration Tasks

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Initial Configuration Tasks After installing VPOP3, you will need to get into the VPOP3 settings. The easiest way of doing this is to find the VPOP3 Status Monitor in the Windows task tray. Right-click this icon, and choose 'VPOP3 Settings'. (If that doesn't work, see this article to troubleshoot Status Monitor problems). Alternatively, on the VPOP3 PC, you can go to Start

We installed a new router and now nothing works

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

We installed a new router and now nothing works If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn't seem to work afterwards. This is because it may be that the new router allocates new IP addresses on your network.

How to Obtain Error Logs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Obtain Error Logs As part of diagnosing a support issue our support team may ask you to send them various log files. This page explains how to obtain the right files at the right time. How Logging Works Under its default settings VPOP3 logs a minimal amount of information about what it is doing to various files in the main VPOP3 directory. When investigating a support issue it is often the case that we will need you to switch on logging to extra files or increase the level of detail be…

Spamfilter Whitelist & Blacklist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Whitelist & Blacklist The VPOP3 spamfilter has a whitelist and a blacklist for sender addresses. It also has a whitelist and blacklist for words/phrases. You can view these lists in the VPOP3 settings by going to Settings -> Spamfilter ->

Permissions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Permissions This section lets you configure the permissions that a particular user has. Allowed Protocols The Allowed Protocols section lets you specify which services this user has access to. Note that these settings affect access to the whole service. If you want users to be able to access a service from some IP addresses, but not from others, then use the

Recovering messages from corrupted database into fresh database

Anonymous (anonymous@undisclosed.example.com) — 2025-09-11T13:48:07+00:00

Recovering messages from corrupted database into fresh database If the VPOP3 message database is corrupted, then one option is to build a fresh database and restore the settings into it, then recover the messages from the old database using the 'Message Restore' function in VPOP3. This has minimal downtime, but old messages will not all be available until the restore has completed. New messages will be available quickly, and you will be able to send messages.

Using VPOP3 with Microsoft Exchange Server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using VPOP3 with Microsoft Exchange Server You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as described in the online help.

Settings -> Diagnostics

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Diagnostics The Diagnostics page allows you to enable, configure and disable various methods of diagnostic logging, within VPOP3. Log file overview By default, VPOP3 will keep two copies of most log files: * The current log file, with a

Mappings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mappings In VPOP3, Mappings are a way of explicitly linking an email address to a user or list. They can also be used to indicate that an email address is remote, even though it would otherwise appear to be a local email address. In other email servers, a similar feature may be called 'aliases'

POP3 Mail Collection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail

Mail Sender Advanced Relay Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Sender Advanced Relay Settings SMTP Return Address The SMTP Return Address (or Return Path) is a hidden part of a message which says where bounce messages (and other automated responses) should be sent. (It is not the same as the Reply address

SMTP Direct Sender Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Direct Sender Settings Mail Connectors -> Mail Senders -> SMTP Direct Sender -> Settings tab The SMTP Direct Settings tab lets you set how VPOP3 will send mail using SMTP Direct DNS Servers to Use This setting tells VPOP3 the IP addresses of the DNS servers it should use to find the recipients' mail servers. Separate multiple addresses with commas.

Problems accessing VPOP3 Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Problems accessing VPOP3 Settings If you have problems accessing the VPOP3 settings: * Go to Start -> Programs -> VPOP3 -> Configure VPOP3 on the VPOP3 computer. That should open up a web browser and take you to the login page * If VPOP3 doesn't show the login page, and shows a '403' error page instead, that means that the access restrictions for the WebMail service have been restricted so that this computer cannot access the WebMail service.

Spam Quarantine

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Quarantine By default, when the VPOP3 spam filter detects a message as being spam, it will go to the user's quarantine. Users can release messages from the quarantine by going to their webmail page and selecting the message from the quarantine list there.

Using VPOP3 Spam Filtering with LAN Forwarding

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using VPOP3 Spam Filtering with LAN Forwarding When using the VPOP3 Spam filter with LAN forwarding you need to be aware a bit of how it works. The spam filter will only quarantine messages which are going to a VPOP3 user. This is because that user needs to be able to log into VPOP3 to be able to view their quarantined messages.

Autoresponder Commands

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponder Commands This article only applies to VPOP3 v4 and earlier A VPOP3 autoresponder can contain special text strings to create special behaviour, in addition to plain text as part of the response. There are three types of 'command' *

SMTP -> General tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP -> General tab This page is reached from Services -> SMTP Server, then the General tab. This page lets you set general settings for the SMTP service component of VPOP3. The SMTP service is how users send outgoing mail, and how incoming SMTP messages arrive. Service Name

Autoresponders / Out of Office

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponders / Out of Office VPOP3 has an autoresponder facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' replies, but it is not limited to that use. To set an autoresponder, the administrator can edit the user and go to the

How To Encrypt Sessions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Encrypt Sessions VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted. This requires an SSL Certificate to be created for VPOP3.

Locked Accounts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Locked Accounts VPOP3 has a security feature which will lock out an account after it has had several failed login attempts. This feature is to make it harder for an attacker to use a brute force or dictionary password attack on an account. The default settings are that after more than 3 attempts to log into an account with an incorrect password, VPOP3 will lock the account for 30 minutes. You can change these settings on the

Move VPOP3 Version 5 (or later) to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2026-04-21T11:12:40+00:00

Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC

Lists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Lists The Lists section in VPOP3 lets you view and manage the various types of 'List' which VPOP3 supports * Distribution Lists * Mailing Lists * Forwardings * ODBC Mailing Lists * Groups Using a list A list will contain zero or more 'members' (usually email addresses) which can be messaged all at once. To send a message to all the members of a list, you will usually send an email to the listname at a valid domain.

Mail Connectors -> Connector Schedule

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Connector Schedule The Connector Schedule tells VPOP3 when to connect to send mail using Mail Senders and collect mail using Mail Collectors. It does not affect incoming SMTP over a permanent connection, or LAN Forwarding. The connection schedule also tells VPOP3 when to check for updates to the

PostgreSQL Replication

Anonymous (anonymous@undisclosed.example.com) — 2019-02-06T17:10:31+00:00

PostgreSQL Replication PostgreSQL 9.1 (used in VPOP3 5 and later) supports replication from a 'Master' to a 'Slave' database server. This can be used with VPOP3 for having a near-realtime backup of your settings & messages. To use the replication, you need to have a file share which is accessible from both PCs. The thing to watch out for is that the PostgreSQL services may be running as a different user from the currently logged in user, so make sure that the user(s) which the PostgreSQL servi…

Restricting the number of recipients sent to

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restricting the number of recipients sent to Some ISPs set restrictions on the number of recipients that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of recipients that you are allowed to send per message or per connection.

Timeout problems downloading/uploading messages with attachments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Timeout problems downloading/uploading messages with attachments There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn't mean the problem is being caused by VPOP3.

How to move VPOP3 V5+ to a new folder

Anonymous (anonymous@undisclosed.example.com) — 2021-03-19T16:01:48+00:00

How to move VPOP3 V5+ to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop VPOP3DB * Remove the VPOP3DB service * Move VPOP3 to the new folder

SMTP Server Lua Scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-05-08T08:23:35+00:00

SMTP Server Lua Scripting The SMTP Server Lua Script is called SMTPSVR.LUA and can be edited from the Settings -> Scripts page in the VPOP3 settings. This script is called whenever an instance of the VPOP3 SMTP server is launched - ie whenever someone opens a connection to port 25 on the VPOP3 server to send it a message, whether from a local user or an incoming SMTP message.

Spamfilter Script Configuration tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Script Configuration tab You reach this tab by going to Settings --> Spam Filter -> General, and then choose the General tab. The Spamfilter script has various settings that can be changed to alter the behaviour of the spamfilter. These are defined in the script, so may change with different versions of the script. The settings are currently:

VPOP3.GetSetting

Anonymous (anonymous@undisclosed.example.com) — 2018-12-11T17:06:01+00:00

VPOP3.GetSetting The Lua function 'VPOP3.GetSetting' retrieves a general setting from VPOP3 It takes one parameter: * The name of the setting. This can either by the 'Name' field of the 'Settings.Settings' database table or the internal setting name

Allow Remote Access to VPOP3 Mailboxes

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Allow Remote Access to VPOP3 Mailboxes Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc. These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don't have a permanent Internet connection, see

Calendars

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Calendars To use the calendar facility in VPOP3 you need a CalDAV aware client. We have tested it with the free Mozilla Sunbird & Lightning products as well as the emClient email client. These products need a URL to be able to access the CalDAV data store. Once you have the URL (see below), copy it into the

Setting up an iPhone/iPad/iPod Touch

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up an iPhone/iPad/iPod Touch To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to allow access by remote users (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN). Adding the mail account to your iPhone/iPad

Mail Not Downloading From ISP

Anonymous (anonymous@undisclosed.example.com) — 2026-04-06T17:59:47+00:00

Mail Not Downloading From ISP This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -> Mail Collectors -> (name) -> POP3 General tab). If you do this, VPOP3 will leave messages on the ISP's mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won't download them again.

How to configure Outlook 2007

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Outlook 2007 Email SMTP Authentication To set up SMTP authentication in Outlook 2007, if your VPOP3 requires it, go to Tools -> Account Settings, select your email account and press Change.... Then, press the More Settings... button

How to configure Outlook 2010

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Outlook 2010 In many ways, configuring Outlook 2010 is a similar to configuring Outlook 2007. The biggest difference you are likely to notice is the new “Ribbon” interface, in place of the traditional menu bar (File, Edit, View, etc.) Email

VPOP3 Status Monitor Problems

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Status Monitor Problems The VPOP3 Status Monitor is the program which shows the little (usually red) postbox icon in the Windows task tray. This usually launches automatically from the Windows startup group. This program is VPOP3Status.EXE on the disk, or can be run manually from

Lua Scripting

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T23:49:01+00:00

Lua Scripting Lua is a simple scripting programming language often used for embedding in other applications. VPOP3 uses it to customise behaviour in places where most people will be happy with the default behaviour, but occasionally people will want to do something more complicated. Rather than having lots of extra options to complicate things for most users, we have opted to go for a more flexible scripting facility.

Message Monitoring

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Monitoring Message monitoring in VPOP3 will tell VPOP3 to send a copy of all the outgoing, internal and/or incoming mail from/to specified users to be sent to another specified user. In the current versions of VPOP3, all monitored messages are sent to the same user (or list), you cannot specify different recipients for different monitored users. (This may be something that is added/enhanced in the future)

Misc -> Advanced Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> Advanced Tab Settings -> Misc Settings -> Advanced You will normally not need to change any settings on this page unless VPOP3 technical support have suggested it. If you do make changes, and want to go back to the original settings, the Restore Defaults button will restore the settings to their defaults.

Mail Sender Advanced Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Sender Advanced Settings Mail Connectors -> Mail Senders -> (name) -> Advanced Advanced Domain Filtering For VPOP3 v6.11 and later, see the Domain Filtering section of the user manual. The Domain Filtering box lets you restrict which email messages are sent via this Mail Sender. You specify each rule on a separate line, and the message will be sent if it matches any sender rule

Socket Error 10060 - Operation Timed Out

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10060 - Operation Timed Out This error is quite self explanatory. It means that Windows reported that a connection attempt or idle connection timed out. If this error occurs during a connection attempt (eg in a VPOP3 - SMTP Client connection problem error message), then it means that Windows couldn't connect to the ISP mail server within a fixed time (the timeout limit is fixed within Windows itself). This problem can either mean that your ISP is having a problem, that you are con…

How to Create a Connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Create a Connection There are two ways that VPOP3 can be configured to connect to the Internet. Which one you use depends on the service provided by your ISP. Using a Permanent 'Always On' Connection This is the most common connection method. It assumes you are connecting to the Internet via a router which is permanently connected. In this scenario VPOP3 simply needs to connect to the router so setting up VPOP3 is very simple.

Forwarded Emails Not Arriving

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Forwarded Emails Not Arriving If you are having problems having VPOP3 forward incoming messages to an external address, but sending messages directly to that address works OK, and forwarding internal messages to that address works OK, then the problem may be the SMTP return address which VPOP3 is using.

Incoming SMTP Feed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox:

Installation conficts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation conficts During installation, the installer program does some basic checks for conflicting software. This is software which is providing the same services as the VPOP3 software - i.e. SMTP, POP3 and/or LDAP services. For POP3/SMTP it will show the text which the conflicting software announces itself as.

Setup steps for multiple POP3 accounts at the ISP

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setup steps for multiple POP3 accounts at the ISP * Set up all the local users you need in the 'Users' page in the VPOP3 settings. The usernames & passwords do not have to have any relation to the ISP's accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3.

Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet This error happens when you have multiple TCP/IP subnets on your network. The computers which are on different subnets from the VPOP3 computer will not be able to see VPOP3 whilst VPOP3 is connected to the Internet (through a dial-up connection). Whenever VPOP3 is offline, it will work correctly.

Move VPOP3 Version 3 or 4 to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:09:08+00:00

Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC

How To Setup VPOP3 Service Security

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Setup VPOP3 Service Security VPOP3 can be configured to restrict access to its various services depending on the client computer's IP address. This is useful if you want to allow access from only certain IP addresses (eg within your LAN) and prevent access from other IP addresses (eg the Internet).

Error message: Your connection has been blocked temporarily - Try again later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error message: Your connection has been blocked temporarily - Try again later If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later or Server access temporarily blocked! Please try again later

ListServer Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

ListServer Settings Settings -> ListServer Settings In VPOP3, the ListServer is an automated 'user' which handles mailing list requests, such as subscribe & unsubscribe commands. Anyone can send an email to the ListServer to subscribe to (public) mailing lists, or unsubscribe from mailing lists they are on, or see a list of public mailing lists etc.

Security Settings -> Intrusion Protection Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Security Settings -> Intrusion Protection Tab Settings -> Security Settings -> Intrusion Protection Tab Starting in VPOP3 v6.0, VPOP3 can monitor failed logins for all accounts across all services and block an attacker's IP address from accessing VPOP3 for a specified time

Mail Connectors -> Mail Senders -> SMTP Direct

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Mail Senders -> SMTP Direct VPOP3 can be configured to send mail directly to the recipient's mail server (or the recipient's mail service provider). Usually this is only used if you have a high-end business class Internet connection - such as a leased line, or your mail server is co-located in a data centre. Attempts to use SMTP Direct sending on a dial-up/ADSL/Cable/FTTC/etc connection may be problematic since the receiving mail server may think you a home user who has been …

Mail Connectors -> Mail Senders -> SMTP Relay

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Mail Senders -> SMTP Relay VPOP3 can be configured to send through an SMTP Relay server (sometimes known as a smarthost). This is the usual configuration for small/medium sized businesses and home users. If you have a dial-up, ADSL, Cable, FTTC etc connection, then your Internet Provider will normally give you access to their SMTP relay service.

What's new in version 5 webmail?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What's new in version 5 webmail? This is a list of some of the most noticeable changes to VPOP3's webmail interface for version 5. For a more detailed list of changes, view our bugtracker. [VPOP3 Version 5 - mobile compatible webmail] Mobile compatible webmail If you access version 5 webmail from a mobile device, you will probably be redirected to the mobile compatible version. It is a cut-down version of Webmail, which retains the key features, but doesn't utilise the extra features which w…

GDPR for hosted VPOP3 service

Anonymous (anonymous@undisclosed.example.com) — 2025-10-14T15:43:01+00:00

GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right.

552 5.2.3 Message too large - contact your administrator

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

552 5.2.3 Message too large - contact your administrator Or 552 5.2.3 Message exceeds fixed maximum message size If this error message is coming from VPOP3 when you are sending a message, it means that the message you are sending is prohibited by your VPOP3 settings. There are two places where the size limit could be set.

How To Allow Mail Relay Through VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2025-05-21T07:57:18+00:00

How To Allow Mail Relay Through VPOP3 If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well. This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn't know who that user is. This can cause a problem if unauthorised users try to send mail through…

VPOP3 Webmail/admin service and/or Status service is not listening on correct IP addresses or ports

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Webmail/admin service and/or Status service is not listening on correct IP addresses or ports Sometimes, VPOP3 can be configured so that the Webmail/admin service, or Status service is not listening on the correct IP addresses or ports. This can be hard to fix through normal methods, since you may not be able to get into the settings to change the settings.

How to make VPOP3 re-download POP3 messages from the ISP

Anonymous (anonymous@undisclosed.example.com) — 2026-04-06T17:57:00+00:00

How to make VPOP3 re-download POP3 messages from the ISP If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it. If, during this time, you want to make VPOP3 download those messages again, then you can do so.

PostgreSQL server won't start due to damaged log files

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

PostgreSQL server won't start due to damaged log files If the PostgreSQL server won't start at all, because its transaction logs are damaged, you will probably need to recreate the database store totally. To rebuild the database: * Open a command prompt and find the VPOP\pgsql folder

Restricting the number of messages sent

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restricting the number of messages sent Some ISPs set restrictions on the number of messages that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of messages that you are allowed to send per connection. Restriction of messages per connection

Sender Policy Framework / SPF

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sender Policy Framework / SPF SPF is a system used to tell mail servers which IP addresses can send mail from which domains. It is designed to reduce 'spoofing' of email addresses. For instance, if you receive an email message from your bank, your mail software can check that it came from an IP address authorised to send mail from your bank, and treat the message with suspicion if it didn't come from an authorised IP address.

Sending mail from different email addresses or domains

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sending mail from different email addresses or domains VPOP3 does not (by default) place any restrictions on which email addresses or domains you can send mail from. However, there may be external restrictions on which email addresses/domains you can send from. For instance, if you send mail through your ISP's mail server, they may only allow you to send mail from specific addresses, or the domain you send mail from may have a sender policy defined, such as

How to Set a User as Administrator

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Set a User as Administrator VPOP3 has two 'types' of administrator. * Users who can administer VPOP3, and log in and change settings etc. These are normal users, but have the Administrator box checked on the User -> General settings for that user. These user have a red key icon in the users list.

Spam filter not working

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam filter not working If the VPOP3 spam filter appears not to be working at all, the first thing to do is to look at the message headers of an incoming message to see if the spam filter is being run at all. Check to see if a header line beginning with X-VPOP3-Spam

Timeout while VPOP3DB is starting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Timeout while VPOP3DB is starting (Note that VPOP3 v6.11 and later, the service startup system has changed so it should not suffer from this problem) When VPOP3DB starts up, the service control manager component waits a set time for a response from the database server before it knows the service has started. If the PC is going slow (eg after a Windows update or if the PC is just slow) then this wait may not be long enough.

VPOP3 is using a lot of disk space

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 is using a lot of disk space If VPOP3 is using a lot of disk space, the problem is usually that there is lots of data there, so it has to use the disk space. Message Storage In VPOP3 version 5 and later, all users' messages are stored in the database, so they will occupy space in the VPOP3\pgsql\data folder.

Autoresponder Global Scripting

Anonymous (anonymous@undisclosed.example.com) — 2026-03-23T15:29:29+00:00

Autoresponder Global Scripting For scripting to modify the autoresponder text which is embedded in the autoresponder itself, see Autoresponder Scripting The Autoresponder Global Script is executed for every autoresponse. It is stored in the 'Autoresponder.lua' script in Settings → Scripts

Outgoing Message Scripting

Anonymous (anonymous@undisclosed.example.com) — 2024-03-21T10:49:54+00:00

Outgoing Message Scripting Every time VPOP3 adds a message to the Outgoing mail queue, it runs a script called outmessage.lua. Scripts are stored as files in the VPOP3 directory in VPOP3 v6.6 and earlier, or managed through the Settings -> Scripts page in VPOP3 v6.7 and later.

Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings * Admin Settings * Anti-virus * Attachment Processing * Autoresponder Settings * Database * Diagnostics * FaxServer * Global Address Book * Global Signature * Groups * Header Processing * Receipts/Urgent Messages * Global Header Modifiers * Legacy Extensions * Listserver Settings * Local Mail * General * Domain Mappings * LAN Forwarding * Configuration * Queue Status * Logging * Message Archive * Message Monitoring * Misc Se…

Autoresponder

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponder An autoresponder is a way of automatically replying to messages as they arrive in a user's mailbox. In VPOP3, an incoming message must arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, but not keep the original message, then make sure the message arrives in the mailbox (eg by using an 'Assistant'…

1069 or 7000 Login Failure error when starting VPOP3DB service

Anonymous (anonymous@undisclosed.example.com) — 2019-11-13T15:35:55+00:00

1069 or 7000 Login Failure error when starting VPOP3DB service A 1069 or 7000 login failure error when starting the VPOP3DB service usually means that something is 'wrong' with the vpop3postgres account in Windows - the password may have expired, or someone may have reset the password.

Configure SRS

Anonymous (anonymous@undisclosed.example.com) — 2025-08-18T15:28:11+00:00

Configure SRS In VPOP3 8.8 and later, you can use Lua scripting to implement 'SRS' (Sender Rewriting Scheme') in VPOP3 This involves adding a couple of functions to rewrite outgoing return paths in 'relayout.lua' or 'mxout.lua' as appropriate and a couple of functions to redirect rewritten bounce message recipients in 'smtpsvr.lua'

How to Delete a User

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Delete a User To delete a user from VPOP3, go to Users -> Accounts, select the user you wish to delete, and press the Delete button. Deleting an administrator You cannot delete the user as whom you are currently logged into the VPOP3 settings (e.g.

Make VPOP3 retry outgoing messages immediately

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Make VPOP3 retry outgoing messages immediately If VPOP3 has a temporary problem sending a message it will retry it later. When it will retry it depends on how many times it has already tried to send it, and is based on the 'Sender Retry' setting in the Mail Connectors

Sharing IMAP4 folders

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sharing IMAP4 folders Some email clients will allow you to share IMAP4 folders from within the client itself (eg eM Client) or have plugins to allow this (eg Mozilla Thunderbird with the Imap-ACL extension). In that case, you will need to see the documentation for that to set up sharing.

How To Move VPOP3 Version 2 to a New PC

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:06:44+00:00

How To Move VPOP3 Version 2 to a New PC (Also applies to version 1.x) To move VPOP3 to a new PC you should go through the following steps: * Copy the VPOP3 files * Copy the VPOP3 directory and subdirectories from the old PC to the new PC. (If you are moving to Windows Vista/2008/7/2012/8 or later, do NOT copy the files to a 'Program Files' folder on the new PC. Recent versions of Windows have special protection for those folders, which is not compatible with VPOP3)

How to move the VPOP3 Message Store to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to move the VPOP3 Message Store to a new PC Use this option if you want to have VPOP3 running on one PC, but have the message store database on another PC. Manually Install PostgreSQL on the new PC Download the 'pgInstaller' version of PostgreSQL from the

Web Based Administration

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Web Based Administration VPOP3 is administered through your web browser. You can access the administration settings by going to Start -> Programs -> VPOP3 -> Configure VPOP3 in Windows on the PC where VPOP3 is installed, or by right-clicking on the VPOP3 status monitor icon in the task tray, and choosing

Error Handling Scripting

Anonymous (anonymous@undisclosed.example.com) — 2023-11-20T10:18:01+00:00

Error Handling Scripting For most error messages that VPOP3 generates, it allows control of error messages, eg to limit the frequency of error messages if they would be generated repeatedly. These limits are set in Settings -> Admin Settings -> Message Control. However, if you want more granular control, you can use Lua scripting for more fine-grained control

Lua SMTP Relay Control

Anonymous (anonymous@undisclosed.example.com) — 2025-08-14T09:24:55+00:00

Lua SMTP Relay Control Every time VPOP3 is going to send messages via SMTP Relay, it runs a script called relayout.lua in the VPOP3 directory. Global Variables This script may have global variables, depending on your version of VPOP3. In VPOP3 3.0.0L and later, there are two read-only global variables set at the start of the script:

Route incoming POP3 mail by parsing message headers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Route incoming POP3 mail by parsing message headers This routing method is generally used if you have a catch-all or 'multi-catch' mailbox with your Internet provider. With this method, VPOP3 will look at the To/Cc and other fields in the message headers to try to work out who the message is for. If the recipient is not listed in the headers (eg for BCCd mail) it may not be able to automatically detect who the message is for.

Send Admin Message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Send Admin Message It is possible for administrator users to send a bulk email message to an entire group or list. To begin composing an email, go to the Administration Settings -> Users page, and click Send Admin Message. This should then open a window, which allows you to specify various options.

SMTP Server -> IDS/IPS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Server -> IDS/IPS The IDS/IPS tab lets you set logging and automatic blocking parameters for the IDS (Intrusion Detection System) and IPS (Intrusion Prevention System) component of the SMTP server. SMTP servers are regularly attacked, both by incoming mail attacks (spam/viruses etc) and relay attacks (by spammers and other malware distributors trying to send mail through them). Because of this, there is a system in VPOP3 which will track attack attempts on the SMTP service and can automat…

SMTP -> Load Limiting tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP -> Load Limiting tab This page is reached from Services -> SMTP Server, then the Load Limiting tab. Here you can set limits on how many active SMTP sessions there are, and other related settings. This lets you limit the load on the VPOP3 server. This is especially important if VPOP3 is performing spam filtering on incoming SMTP messages, because the spam filter can add considerable load. You can reduce the spamfilter load by using the

User Delivery Script

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User Delivery Script (VPOP3 v6.5 or later) If there is a /delivery.lua script, this Lua script can override VPOP3's message delivery options. You can edit this in the Settings -> Scripts page in the settings. This script affects how VPOP3 will handle how messages being delivered to this user are handled.

Message Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Rules The Edit User -> Message Rules tab can be used to create/edit rules which are processed when messages arrive in a User's mailbox. They can be used to copy messages, mark them as read, delete them, etc VPOP3 will process Message Rules in the order they appear in the list. If you want to change the order of the rules, you can drag & drop them into the correct order. Usually when VPOP3 has processed a rule, it will go on to check further rules, but you can use the

VPOP3.MessageReset

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3.MessageReset The Lua function 'VPOP3.MessageReset' resets an internal read pointer to the start of the message being processed This function is only available in the ProcessMessage function of the POP3CLT.LUA or SMTPSVR.LUA scripts. It takes no parameters The function returns no value

GDPR for other hosting services (eg web hosting)

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command.

SMTP Relay Service FAQ

Anonymous (anonymous@undisclosed.example.com) — 2021-06-29T08:35:43+00:00

SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email

FATAL: connection limit exceeded for non-superusers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

FATAL: connection limit exceeded for non-superusers This error means that there are too many connections to the PostgreSQL database server. VPOP3 having exclusive use of database If only VPOP3 is using the PostgreSQL database, then you can reduce the number of connections that VPOP3 will make to the database at once. This is set in the VPOP3 settings at

550/553 Not Permitted error from BT Internet's mail servers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550/553 Not Permitted error from BT Internet's mail servers BT Internet's mail servers only allow messages to be sent from 'approved' email addresses. If you try to send messages from other addresses BT's mail servers may return a '550 Not Permitted' error, a '553' error, or may silently discard the message depending on what their server feels like doing today.

Attachments have been removed or renamed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Attachments have been removed or renamed If you have received an email and one or more of its attachments have been removed or renamed, it might be a result of Attachment Filtering. You can inspect the filtering rules by going to Administration Settings -> Settings ->

Controlling VPOP3 via Email

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Controlling VPOP3 via Email You can control certain aspects of VPOP3 by sending emails to 'mailer_daemon@' The subject line must be one of the lines below: * Set Assistant * Query Assistant * Password * Set Forwarding * Query Forwarding

Creating Extra SMTP Services

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Creating Extra SMTP Services In VPOP3 Enterprise (not VPOP3 Basic) you can create multiple SMTP services. This can be useful if you want VPOP3 to listen on different ports and/or have different settings. There are two ways of doing this. Have a single SMTP service listening on multiple ports or IP addresses

Database Maintenance

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database Maintenance VPOP3 uses the PostgreSQL database server for most of its data storage. Normally this will not require any special maintenance, because it will manage itself. To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs…

VPOP3 Database Size

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Database Size The VPOP3 directory is stored in the VPOP3\pgsql\data folder and subfolders. If you are concerned about the size of the VPOP3 database, there are several factors which may make the database larger than you would expect: * The VPOP3 database contains a lot more information than just messages in mailboxes. This can include settings, outgoing messages, historical logging information, statistical information for the spamfilter, information about archived messages, etc. Also,…

General instructions for setting up an email client

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

General instructions for setting up an email client If your specific email client program is not listed, you can set up any other email client by using the following instructions: * In your email client create a new 'account' * For the incoming and outgoing server name/address use the

Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service This requires VPOP3 v6 or later. The following instructions are for Mac OS X v10.7.5 but should work with similar versions. We have not been able to create an account by going to System Preferences

Initial User

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Initial User When you install VPOP3 it will ask you to create an initial user. This counts towards your user count and is created as your initial administrator account. More administrator accounts can be created later if you wish, and you can remove the initial user if you wish.

Installation Errors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation Errors This page lists some errors which may occur during installation and the solution. In general, do NOT 'ignore' any errors unless we tell you to. If you have to retry an installation, when it is an upgrade from versions 1 - 4 going to version 5 or later, then make sure you have told the installer to install the database. Sometimes a partial installation will make the installer think that the database is already installed.

SMTP error 'Invalid HELO name'

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP error 'Invalid HELO name' When sending mail you may get an error from the remote SMTP server saying something like 'Invalid HELO name' This happens if the host name configured in VPOP3 does not look like a valid Internet host name (e.g. 'mail.domain.com'). Some SMTP servers don't bother checking this value because it has no authentication value at all, but a few do check that it looks correct.

How to limit size of sent mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to limit size of sent mail There are several ways to limit the size of mail which can be sent * Limit the size of mail accepted by the SMTP component of VPOP3 * Limit the size sent for a particular user * Limit size based on 'rules' * Limit size based on

Trying to perform administrative tasks without rights

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Trying to perform administrative tasks without rights This problem can have two symptoms: * When trying to access the VPOP3 settings you get an error “You are trying to perform an VPOP3 administration task while logged in as a non-administrator

Sender Domain Must Resolve

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sender Domain Must Resolve If you receive an 'SMTP Client Error' something like: 451 (user@domain.com) Sender Domain Must Resolve this means that the ISP's mail server cannot find the domain.com part of the email address. Often this means that the FROM address of the message is invalid, or that the

Setting up VPOP3 to work with Microsoft Exchange

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up VPOP3 to work with Microsoft Exchange * Exchange 2003 * Exchange 2007 * Using advanced VPOP3 features with Exchange (eg monitoring, etc) * Using VPOP3 Spam Filtering with Exchange * How to 'share' domains between Exchange and VPOP3 Note that the VPOP3 settings are identical whichever version of Exchange you are using (5.5, 2000, 2003, 2007, 2010 or any later version), but the relevant settings in Exchange may move or be renamed between versions. If you are using a differe…

"Too many logins" error message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

"Too many logins" error message VPOP3 version 4 and later have a limit on the number of concurrent logins which can be received for a single user or from a single IP address. This is to prevent a single user from bringing the server down. The current default limits are 20 per user, or 1000 per IP address (to allow multiple people sharing a NAT IP address)

VPOP3 Deleting messages as 'old' messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Deleting messages as 'old' messages If VPOP3 says 'deleting old message' in the status window activity log that means that it has seen the unique ID of that message before, longer ago than the time specified for VPOP3 to leave messages on the server, so it thinks that the message is an old message, and so deletes it.

VPOP3 Server Access Not Allowed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Server Access Not Allowed If you get an error like: -ERR VPOP3 Server access not allowed! when trying to access VPOP3, then this means that the relevant server's IP Access Restrictions defined in VPOP3 do not allow access from your client computer.

Access Restrictions Internal Format

Anonymous (anonymous@undisclosed.example.com) — 2023-08-02T08:22:37+00:00

Access Restrictions Internal Format VPOP3 internally stores service IP Access Restrictions in its settings database using the following format to encode the multiple entries These are stored in the settings database as *ALLOWED*.DAT (using VPOP3SETTINGS GET *ALLOWED*.DAT will list them)

Settings -> Admin Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Admin Settings The Admin Settings page allows you to perform three key functions: * * * Choosing a Main Administrator The Main Administrator receives notification emails, such as daily reports and errors/problems which may require manual intervention.

Message Archive -> Offline Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive -> Offline Tab Settings -> Message Archive -> Offline Tab. The Offline tab lets you tell VPOP3 to move old archived messages to an alternative store, such as CD/DVD or external drive etc. VPOP3 will create a ZIP file containing the old messages. The archive index will still remember the messages, and the name of the ZIP file they are contained in, so you will still be able to search for messages on date, sender, subject, etc, but not on the message content.

Autoresponders - v3 and v4

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponders - v3 and v4 This section lets you define an autoresponder for a user. An autoresponder is a message which is sent back in response to a message which arrives in this user's mailbox. The Autoresponder Type can be set to None, Simple Autoresponder

Connections

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Connections In VPOP3 a Connection tells VPOP3 how to 'connect' to the Internet. VPOP3 supports up to 10 Connections, which can be either network connections or Dial-Up connections (using a modem) A Connection is linked to one Mail Sender and zero or more Mail Collectors.

Settings -> Global Address Book

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Global Address Book The VPOP3 global address book allows users to access a shared address book from any email client which supports the 'LDAP' protocol (most modern email clients do, but they may call it 'directory service' Importing Entries

IMAP4 -> Advanced tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

IMAP4 -> Advanced tab This page is reached from Services -> IMAP4 Server, then the Advanced tab. Here are some advanced options for the IMAP4 service in VPOP3 Fake access to inaccessible mailboxes In the IMAP4 service you may have folders which do not exist. For instance, if you are accessing a shared Inbox folder from a user called 'Karen', then their folder will be called

Lua SMTP MX Control

Anonymous (anonymous@undisclosed.example.com) — 2026-02-24T15:49:48+00:00

Lua SMTP MX Control Every time VPOP3 is going to send messages using direct MX sending, it runs a script called mxout.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). Global Variables Starting with v8.8, the following global variables are defined:

msgaudit Database table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

msgaudit Database table This can (optionally) contain data showing how messages have been handled (eg deleted, moved, etc) * id - incrementing ID of msgaudit entry * datetime - the date & time the event occurred * component - which VPOP3 component performed the event

Password Strength Checking Script

Anonymous (anonymous@undisclosed.example.com) — 2026-01-05T09:25:39+00:00

Password Strength Checking Script You can tell VPOP3 to enforce password strength checks by using a Lua script which performs the checks for you. The Lua script can be edited in Settings -> Scripts and is called passwordcheck.lua (in older versions of VPOP3 it is stored in a file called

POP3 Server -> General Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Server -> General Tab Services -> POP3 Server -> General tab This page sets the general settings for the POP3 service component in VPOP3. The POP3 service is how users collect their email from VPOP3 using a POP3 email client Service Name The Service Name is a name you give the service for your reference. It is only used in administrative displays and logging, so the name doesn't matter. Most people leave it at the default.

Security Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Security Settings Settings -> Security Settings This page contains global security related settings for VPOP3 * General Tab * Intrusion Protection Tab

Spam Filter Rules

Anonymous (anonymous@undisclosed.example.com) — 2023-01-18T15:57:13+00:00

Spam Filter Rules VPOP3 Versions 2.1.7 and later have a built-in spam filter system which supports a simple script language optimised for content- and spam-filtering of email messages. This reference contains a definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 are released, more language features may be added, so this reference indicates in which version of VPOP3 a particular feature was added.

Users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users The Users page shows the list of users, as well as giving you some actions which you can perform use the user list. * Import users from file * Import users from Windows * Export users to file * Bulk Add Users * Edit User Welcome Message * Send Admin Message * Edit a User User List Outgoing Messages Just above the main user list is an entry Outgoing Message Queue. Clicking on this will let you see which messages are waiting to be sent out, and you can delete/

Webmail Menu bar

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Webmail Menu bar The Webmail Menu bar within VPOP3 webmail enables you to quickly perform relevant actions. The Menu has six main headings; of which, three have multiple options. Option Active Function V Notes Message Mail and View Message tabs Opens/closes Message menu

Webmail Server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Webmail Server This page lets you configure the Webmail server component of VPOP3. This is how users can access their mail through a web browser, access their spam quarantine, and also how administrators configure VPOP3. This page has 5 tabs: *

Problems accessing the VPOP3 settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Problems accessing the VPOP3 settings There are several ways to access the VPOP3 settings. The most common are through the VPOP3 Status Monitor task tray icon, or the Windows Start menu (Start -> Programs -> VPOP3 -> Configure VPOP3). You can also go directly to the VPOP3 settings in your web browser, by going to

Version 5 Web Admin API

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Version 5 Web Admin API This section is only relevant for people who may want to access the Administration features from their own scripts, or want to customise the standard administration pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time.

Windows Server Port Conflicts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Windows Server Port Conflicts LDAP Server Conflict When you run VPOP3 on a server edition of Windows you may receive an error saying LDAP server not started - couldn't bind socket port 389 (10048) This error happens because VPOP3 contains an LDAP (Lightweight Directory Access Protocol) server for its global address book functionality, and the Windows 2000/2003 'Active Directory Service' also uses LDAP as its mechanism. These two services are conflicting.

421 4.3.2 VPOP3 Too many connections from your IP address - try later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

421 4.3.2 VPOP3 Too many connections from your IP address - try later If you see this error message when you are sending messages, then it means that VPOP3 has detected too many simultaneous connections from your IP address. This would usually happen if the sender is another mail server as they can make many simultaneous connections when there are lots of messages to send. The error code that VPOP3 gives means that the sender should try sending the messages later, so it should be possible to e…

450 4.3.2 Content Filter Timeout

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

450 4.3.2 Content Filter Timeout If you get this error appearing when messages are sent to VPOP3, either in a bounce message, or in the VPOP3 status monitor, it means that the VPOP3 computer filter is taking more than the allowed amount of time (usually 60 seconds).

550 5.7.1 Unable to Relay for...

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550 5.7.1 Unable to Relay for... When trying to send emails from your email client software you get an error in your email client 550 5.7.1 Unable to relay for ... This error is happening because you have installed the Microsoft IIS SMTP Service, and your email client is talking to that service rather than to VPOP3.

Socket Error 10054 - The virtual circuit was reset by the remote end

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10054 - The virtual circuit was reset by the remote end Error 10054 means that the connection between VPOP3 and a remote computer (eg the ISP or another computer on your LAN) was disconnected by something outside of VPOP3. This is often caused by anti-virus software or Internet security/firewall on the VPOP3 machine but it could be any of a number of things. Any software or hardware that is sitting between VPOP3 and the ISP could be the root cause.

Socket Error 11001 - Host not found (authoritative answer)

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 11001 - Host not found (authoritative answer) This means that the ISP POP3 or SMTP server which you have told VPOP3 to connect to does not currently exist. This might be that you have mistyped the server address, or that your ISP is having temporary problems, or that you are using an internal

Backscatter

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Backscatter In email, “backscatter” is the term used if you send bounce messages back to spam messages. As most spam messages use forged email addresses, then the bounce messages will go to an innocent person, who will find them very annoying. Stopping VPOP3 from sending Backscatter

Configuring Calendar on iOS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configuring Calendar on iOS These instructions are for configuring a new Calendar account on iOS for iPhone, iPad and iPod Touch. The version of iOS used for these instructions is iOS v6.0, but they will probably work or help with other versions of iOS.

Can't alter dates in Autoresponder Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Can't alter dates in Autoresponder Rules If you try to edit an Autoresponder Rule which has a start/end time set, you may notice that you can't edit the dates in there. This is because VPOP3 prevents you from setting it so that the “start date” is after the “end date

Changing a user's password

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Changing a user's password To change a user's password in VPOP3, you should log into the VPOP3 settings, go to the 'Users' page, then double-click on the user whose password you want to change. This will bring up a window giving you access to the user's settings. Go to the 'Passwords' tab where you can set the passwords.

"How To" Articles

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:20:50+00:00

"How To" Articles Installation/Upgrades * Download VPOP3 * Install VPOP3 * Move VPOP3 * Upgrade VPOP3 * Upgrade VPOP3 to version 5.x or 6.x from version 4 or earlier * Upgrade VPOP3 to version 7.x from version 6 or earlier * Upgrade VPOP3 to version 8.x from version 7 or earlier * Upgrade VPOP3 to version 9 or later from version 7 or 8 * Performance Requirements * Installation Checklist General Configuration * Initial Configuration * Users * Add an Alias * Create…

Installation checklist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation checklist This list contains some things you may want to check before or after installing VPOP3 to make sure it's not going to encounter any common issues. Before installation * Make sure that VPOP3 is not installed on a RAID 5 or RAID 6 array.

Message Downloads Not Completing

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Downloads Not Completing The normal reason for message downloads not completing is that a third-party antivirus program is scanning the messages and getting stuck at some point. We recommend that the first thing you do is to temporarily disable the email scanning part of any antivirus program or Internet Security software on the VPOP3 computer (other than those integrated fully with VPOP3 - i.e. 'avast! for VPOP3' or 'Sophos SAV Interface'). Usually that will solve the problem.

How To: Move VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:09:34+00:00

How To: Move VPOP3 You can usually move VPOP3 without having to uninstall and reinstall. It is best to move VPOP3 rather than reinstalling from scratch on the new PC or in the new location, because that way you can keep all your existing settings, rather than having to try to recreate them.

How to move messages between users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the

Not Working As Expected

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Not Working As Expected This is the page to come to if you think you've set something up correctly but it isn't doing what you think it should be doing. If you're getting an error message or some other concrete indication that something has actually 'gone wrong' then the

Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS In VPOP3 6.8 SSL v2 is disabled by default (it is considered to be insecure). SSL v3 was released in 1996 and SSL v2 was deprecated because of the well known security flaws. However, it seems that Microsoft Outlook (up to at least Outlook 2010) will not connect to VPOP3 using SSL if VPOP3's SSL v2 is disabled.

RBL Checking not working in VPOP3 Enterprise

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

RBL Checking not working in VPOP3 Enterprise VPOP3 Enterprise has an RBL checking feature which is configured in the VPOP3 Settings at Services -> SMTP Server -> SPAM Reduction -> Realtime Blacklist Rules If it does not seem to be working properly, there are a few reasons why the RBL feature may not work.

Remote Access to VPOP3 without a permanent Internet connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Remote Access to VPOP3 without a permanent Internet connection If you do not have a permanent connection to the Internet, then the user will need to dial directly into the VPOP3 computer or another computer on the network. This only works reliably if the dial-inserver is running Windows NT, Windows 2000 or later versions.

How to remove messages from the outbound queue

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to remove messages from the outbound queue To delete messages from the VPOP3 'OutQueue': * log into the VPOP3 settings * go to the Users page * click on the OutQueue entry in the accounts list. This will show you a list of all the messages waiting to be sent by VPOP3

Restore selected mail folders or mailbox in VPOP3 v5 or later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restore selected mail folders or mailbox in VPOP3 v5 or later (This option is only available in VPOP3 Enterprise) First - if the problem is that messages were deleted very recently (the default is within 3 days), you can probably use the Undelete feature in VPOP3.

Route MX Sent (Direct) Outbound Mail Through Your ISP

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Route MX Sent (Direct) Outbound Mail Through Your ISP Some mail providers (for example Hotmail, AOL and GMail) will reject mail sent from servers running on dynamic IP addresses. It is possible to route such mail through your ISP's relay server whilst still sending most mail direct to the recipient server using MX

Sending mail through your Gmail account

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sending mail through your Gmail account According to Google, the settings for sending mail through Gmail are: Outgoing Mail (SMTP) Server - requires TLS or SSL: smtp.gmail.com (use authentication) Use Authentication: Yes Port for TLS/STARTTLS: 587 Port for SSL: 465

VPOP3 Status Service Disabled

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Status Service Disabled In some versions of VPOP3, occasionally the Status Service may get disabled if there was a problem during initialisation - this will prevent the VPOP3 Status Monitor from connecting to VPOP3. To check this, run RegEdit, and find

How To Move VPOP3 Version 2 to a New Folder/Drive on the same PC

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Move VPOP3 Version 2 to a New Folder/Drive on the same PC (Also applies to version 1.x) To move VPOP3 to a new folder or drive on the same PC you should go through the following steps: * Copy the VPOP3 directory and subdirectories from the old folder to the new folder.

When sending mail, VPOP3 adds 'PRVS=...' to the sender address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

When sending mail, VPOP3 adds 'PRVS=...' to the sender address This is because VPOP3 version 5 and later support BATV. BATV helps to eliminate 'backscatter spam', where someone else sends spam pretending to be from you, and then you receive all the bounce messages from those messages. BATV encodes the sender address in a special way so that VPOP3 can detect that a bounce message is in response to a message that you actually sent.

Version 5 Web Mail API

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Version 5 Web Mail API This section is only relevant for people who may want to access the WebMail features from their own scripts, or want to customise the standard Webmail pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time.

Database query to alter LAN Forwarding rules for one server to go to another

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the queued messages to go to the new server. (Note that, if planning ahead, it may be easier to use DNS

Database query to alter LAN Forwarding rules for one server to go to another

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the LAN forwarding rules to point to the new server. (Note that, if planning ahead, it may be easier to use

Message Archive -> General

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive -> General Settings -> Message Archive -> General Tab Archive Messages If the Archive Messages box is checked, then VPOP3 will archive incoming and outgoing messages. Main Archive Store Directory You can set the message archive store to any directory accessible by the VPOP3 service. Enter the path in the

Archive Script

Anonymous (anonymous@undisclosed.example.com) — 2023-03-25T23:33:31+00:00

Archive Script (from VPOP3 v6 onwards) Archive scripting lets you indicate whether full message content should be stored in the message archive. This could be used, for instance, for filtering out messages containing credit card details. The message headers will still be archived, along with the explanation text returned by the script.

Attachment Extraction Scripting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Attachment Extraction Scripting This is the 'extraction.lua' script. (Added in V6.17) This script has one functions: * Extract This functions is called if the attachment extraction is enabled in Settings -> Attachment Processing -> Extraction.

Autoresponder scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-05-28T09:24:38+00:00

Autoresponder scripting For scripting to alter the whole autoresponder definition and set in the VPOP3 settings rather than embedded in an autoresponder itself, see Autoresponder Global Scripting In an autoresponder, you can create a Lua script by surrounding it with & tags, eg

Batch file to end a database backup

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Batch file to end a database backup VPOP3 runs pg_dump.exe to perform the regular database backups. Ending this process through Task Manager will not end the back-end database processes creating the backup data. This batch file will do it for you.

Users database schema

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users database schema The Users database schema contains details of users and their settings etc. Tables * users * usersettings * useraddresses * autoresponders * autorespondercopyto * autoresponderlog * autoresponderconditions * autoresponderattachments * autoresponderto * groups * groupdata * lists * listsubscriptions * listmoderation * listmembers * listdata * listarchive

Edit a user

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Edit a user To edit a user, go to the Users list in the VPOP3 settings and double-click on the username. * General * Passwords * Routing * WebMail Settings * Autoresponder * Message Rules * Permissions * Quotas * Aliases * Address Book * Signature * Advanced * Media * Finger Info

Database query to find forwards/assistants etc in user settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to find forwards/assistants etc in user settings Go to Settings -> Database -> Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select username,dataname,datavalue from users.usersettings inner join users.users using(usernumber) where datavalue ilike '%searchname%';

IMAP4 Server Scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-06-23T10:51:46+00:00

IMAP4 Server Scripting (Added in V6.12) DoCapability function When the IMAP4 CAPABILITY command is received, VPOP3 generates a capability string based on settings, then calls DoCapability(ipaddr, capabilities) * ipaddr = IP address of the client computer

Import Users From File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Import Users From File VPOP3 supports the importation and exportation of users, via a CSV file (see for a specification of the CSV file format). NOTE: This process is not designed to provide a complete backup of user data, nor is it intended to facilitate moving VPOP3 to a new computer. Instead, see the following relevant pages:

Incoming SMTP Mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Incoming SMTP Mail If you have an incoming SMTP mail feed, then the mail server sending mail to you will connect to your VPOP3 computer to send the mail. The mail connection is controlled by the sending computer. IMPORTANT If you have a permanent Internet connection with a static IP address, the usual way of having incoming SMTP is to configure your

ListServer Commands

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

ListServer Commands The ListServer is an automated process in VPOP3 which manages mailing lists. People can send commands to the ListServer to perform various functions remotely. Whether these commands are allowed, and exactly how they work depends on the particular mailing list's settings.

Settings -> Local Mail -> General

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Local Mail -> General The Local Mail -> General page allows you to configure a few simple, but fundamentally important settings. Default Domain In the majority† of cases, this is the domain name that VPOP3 will use when sending automated messages; for instance, users may receive a message from

POP3 Client Lua Scripting

Anonymous (anonymous@undisclosed.example.com) — 2023-08-16T07:48:01+00:00

POP3 Client Lua Scripting The POP3 Client Lua Script is called POP3CLT.LUA and is edited in Settings -> Scripts. This script is called whenever VPOP3 runs a POP3 session to download messages from a remote POP3 server. VPOP3 will call the following Lua functions in the script at the following times:

Mail Collectors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Collectors A Mail Collector is how you tell VPOP3 to collect incoming mail. Each Mail Collector is associated with one or more Connections. The VPOP3 Connector Schedule determines when each Connection is run. Mail Collector General Tab Each Mail Collector has a General

Misc -> DNS Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> DNS Tab Settings -> Misc Settings -> DNS The DNS tab lets you specify which DNS servers VPOP3 will use. DNS (Domain Name System) is a system which converts Internet host names (eg www.google.com) into a numeric IP address (eg 1.2.3.4), because all connections on the Internet are actually performed using numeric IP addresses, but it is easier for people to remember names.

Spamfilter Quarantine Viewer

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Quarantine Viewer Settings -> Spamfilter -> Quarantine Viewer The Quarantine Viewer lets you see messages which have been quarantined by the VPOP3 Spam Filter. As an administrator you can see quarantined messages for any user, and release them if appropriate. If you release a message, it will be sent into the original recipient's Inbox, not into your Inbox.

SMTP Service -> Advanced Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service -> Advanced Tab Services -> SMTP Server -> Advanced Tab Refuse SMTP Connections from This setting should be rarely needed, and should be normally left blank. It is here for historic purposes. If you put some text in this box, then VPOP3 will refuse any SMTP connections from clients whose 'HELO'/'EHLO' command data contains the text specified here as a substring. Eg, if this setting is set to '.myisp.com', then VPOP3 would refuse SMTP connections from any client which sends the c…

SMTP Service - Filtering

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service - Filtering The SMTP Server -> Filtering tab lets you set up filtering of messages going through the VPOP3 SMTP service. This may be incoming SMTP messages, or locally sent messages. SMTP Rules SMTP Rules let you create custom rules for processing messages as they go through the VPOP3 SMTP service.

Spam Filter Rules: DBUpdate

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: DBUpdate Statement DBUpdate Version 6.16+ Purpose Updates a record in the spam filter database The DBUpdate statement requires a component name, key, operator and value, in the format DBUpdate

Spam Filter Rules: Variables

Anonymous (anonymous@undisclosed.example.com) — 2023-08-14T16:01:01+00:00

Spam Filter Rules: Variables The VPOP3 spam filter script language supports simple variables. In most places these are specified as ${}, but in some places they are just specified as - for instance where a statement always puts its result into a variable.

Useful Database Queries

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T11:02:32+00:00

Useful Database Queries Below are some database (SQL) queries which may be useful in some situations. You can run these from the 'psql' program at the command prompt. Some can also be run from the Settings -> Database -> Query page in the VPOP3 settings.

User Advanced settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User Advanced settings The Edit User → Advanced tab contains some 'advanced' settings for a VPOP3 user. Message Recycle Bin In VPOP3 Enterprise (v5 and later) the Message Recycle Bin will keep messages in the message store for a short time after the user has deleted the messages. This is to allow easier recovery from the inevitable case where a user has deleted messages by mistake, and wants them back.

Users.AutoresponderConditions table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users.AutoresponderConditions table The Users.AutoresponderConditions table contains a record of all autoresponder trigger conditions created in VPOP3. These tell VPOP3 when a particular autoresponder should fire for a particular user. Each autoresponder can have zero or more conditions. An autoresponder with zero conditions will never fire but can be reactivated later by adding a new condition.

VPOP3.MessageSeek

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3.MessageSeek The Lua function 'VPOP3.MessageSeek' sets an internal read pointer to the specified location of the message being processed This function is only available in the ProcessMessage function of the POP3CLT.LUA or SMTPSVR.LUA scripts. It takes one parameter:

421 4.3.2 VPOP3 SMTP Server access disabled - content scanner problem!

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

421 4.3.2 VPOP3 SMTP Server access disabled - content scanner problem! This usually happens if the “VPOP3 AV” virus scanner has a problem it can't automatically recover from. This may be a fatal error, or a licencing issue. You can check this on the Settings

How to automatically forward spam to the PSCS spamtrap

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to automatically forward spam to the PSCS spamtrap Spam filter companies use “spamtraps” to catch samples of spam for analysis so filters can be updated. We do this here as well. Most types of spam are already caught by our spam traps, however sometimes people get lots of spam which gets through the filter because their particular type of spam does not currently get sent to our spam traps.

Accepting Incoming SMTP through a router

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Accepting Incoming SMTP through a router If your ISP is providing you with an SMTP mail feed (incoming SMTP) and you have VPOP3 connecting to the ISP through a router then you will probably need to modify the router configuration to allow this. Most routers' default configuration will only allow outbound connections (ie connections from the local network out to the Internet). If you need to accept incoming SMTP mail, then you need to tell the router to allow inbound connections on port 25 for …

How to create an SSL Certificate

Anonymous (anonymous@undisclosed.example.com) — 2026-03-23T10:18:43+00:00

How to create an SSL Certificate VPOP3 Enterprise supports SSL certificates for encrypted sessions. The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back.

Error message after sending RCPTTO: - error 0 - text 550 5.7.1 Relaying not allowed! Bad sender IP address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error message after sending RCPTTO: - error 0 - text 550 5.7.1 Relaying not allowed! Bad sender IP address If you get this error message from within Webmail, then it usually means that the SMTP service access restrictions are blocking Webmail from sending mail.

How to filter attachments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to filter attachments VPOP3 can filter attachments in several ways. The most general is to use the Settings -> Attachment Processing -> Filtering tab as described below. VPOP3 can also filter attachments using the content/spam filter, or by using an integrated virus scanner.

Full Text Search

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Full Text Search In VPOP3 Enterprise v7.0 a facility for full-text-search on message content was added. Because the full-text-search indexes can be quite big, this facility is optional. For several reasons, the full-text-search is stored in a separate PostgreSQL database. This means that it is not backed up with your standard backups. After a restore, the full-text-search index can be rebuilt from the raw message content.

Handling mail for multiple incoming domains

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Handling mail for multiple incoming domains VPOP3 can easily handle mail for several incoming domains. Exactly how you do it depends on the exact situation. All domains are 'aliases' If the domains are aliases of each other, for instance, you have 'mycompany.com' and 'mycompany.org', both of which are the same, so each address at mycompany.com also exists at mycompany.org, and the emails go to the same people regardless of which domain is used, then you simply configure the domains in the ma…

How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3 In some situations you will have a situation where most of your users are handled by VPOP3, but several users will collect their mail directly from a separate POP3 account on your ISP, even though they may have an email address on the same domain as other users.

How to install the VPOP3 Status Monitor on other PCs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to install the VPOP3 Status Monitor on other PCs The VPOP3 status monitor icon is run by a separate program from VPOP3, which communicates with VPOP3 using TCP/IP. This means that this program can be installed on any PC which can connect to the VPOP3 computer using TCP/IP (on port 5109 by default).

How to Install VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2021-03-08T10:48:40+00:00

How to Install VPOP3 Simply download VPOP3 from the website, and run the installation program and follow the prompts. Occasionally people may have problems with the PostgreSQL part of the installation. If that happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and we will do our best to help.

How to install PostgreSQL to use another port

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to install PostgreSQL to use another port If the VPOP3 computer has a version of PostgreSQL older than version 8.3 installed for other software, and you can't/don't want to remove that you need to set up the PostgreSQL 8.3 or later for VPOP3 to use a different TCP/IP port number.

Internationalisation

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Internationalisation VPOP3 has two places where internationalisation can be carried out. In the VPOP3 directory on the server are some *.LNG files. These are language files for the WebMail interface. You can create a new language file by copying the ENGLISH.LNG to another file, eg FRANCAIS.LNG, and then use a text editor (eg Notepad) to edit the text strings in there (the text after the '=' on each line

The ISP needs POP3 before SMTP authentication

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The ISP needs POP3 before SMTP authentication Some ISPs (especially in Germany) require you to log on to collect your POP3 mail before they will allow you to send any mail through their SMTP relay servers. VPOP3 actually connects to the POP3 server and SMTP server at the same time, so usually it will not have successfully logged onto the ISP's POP3 server before it tries to start sending mail.

Move the message store - alternative method

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Move the message store - alternative method This method moves the database data storage location, but not the whole database. This means that the database configuration, logs, transaction logs etc are still stored in the VPOP3\pgsql\data folder, but the actual database tables & indexes are stored in the new location. This may be simpler, but, depending on your requirements,

Outlook/Windows Messaging reports "No transport provider is available"

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook/Windows Messaging reports "No transport provider is available" If Outlook or Windows Messaging reports No transport provider is available when trying to connect to VPOP3, it can mean several things. (This must be a contender for “the world's most meaningless error message

Outlook / Outlook Express is sending mail repeatedly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook / Outlook Express is sending mail repeatedly If you are using Outlook or Outlook Express you may occasionally find that mail is being sent repeatedly. There are a couple of possible reasons for this which we know of Sending taking too long

Restore Deleted Calendars

Anonymous (anonymous@undisclosed.example.com) — 2022-11-18T11:43:52+00:00

Restore Deleted Calendars This article will help if a user has been deleted and all their calendars are lost and need to be restored. Note that this functionality is not built into VPOP3, and requires the use of Python3 to run a script First you need to install Python 3.8 or later, and the psycopg2 plugin

The message could not be loaded. Please return to the Quarantine page and try again

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The message could not be loaded. Please return to the Quarantine page and try again This error normally means the message file has been deleted from the hard disk (probably by a virus scanner or something else on the PC). If you can find the message in the VPOP3 settings (Settings

Undelete Messages in VPOP3 Enterprise v5 or later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Undelete Messages in VPOP3 Enterprise v5 or later If a user accidentally deletes messages or a message folder, you can easily undelete this within a few days. The amount of time that messages are stored in the VPOP3 'recycle bin' is set in Settings

How To Upgrade VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Upgrade VPOP3 Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5 Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.

How To Upgrade VPOP3 to version 5 or later

Anonymous (anonymous@undisclosed.example.com) — 2019-11-08T15:37:52+00:00

How To Upgrade VPOP3 to version 5 or later Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.

How to upgrade VPOP3 to version 7 or later from version 6 or earlier

Anonymous (anonymous@undisclosed.example.com) — 2020-06-29T10:43:58+00:00

How to upgrade VPOP3 to version 7 or later from version 6 or earlier As usual the process to upgrade is simply to install the later version over your existing installation (do not uninstall anything first). The below is technical information detailing an extra step performed by the installer in this particular upgrade step.

How to use the VPOP3 Status Monitor

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to use the VPOP3 Status Monitor The VPOP3 Status Monitor is a small program which displays a postbox icon (usually red) in the Windows notification area (usually at the bottom right of the screen - by the clock). This icon can be used for quick access to various VPOP3 facilities. Note that the Status Monitor is

User receiving other users' messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User receiving other users' messages Message Monitoring If the subject has a prefix starting with {mon- (eg {mon-internal, {mon-incoming, {mon-outgoing) then this probably means that you have set up Message Monitoring on your system, with the monitor target set to the person who is receiving the other users' messages.

How to move VPOP3 V3 to a new folder

Anonymous (anonymous@undisclosed.example.com) — 2018-12-05T15:25:41+00:00

How to move VPOP3 V3 to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop PostgreSQL * Remove the PostgreSQL service * Move VPOP3 to the new folder

VPOP3 Antivirus Update Error - Error 11

Anonymous (anonymous@undisclosed.example.com) — 2025-10-06T15:24:19+00:00

VPOP3 Antivirus Update Error - Error 11 If you receive an “Error 11” when VPOP3 Antivirus is attempting to upgrade, then this means that it cannot download the antivirus updates from the Internet * Make sure you are using the latest version of the VPOP3AV plugin. You can check the version in the Settings

VPOP3 Not Starting Properly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Not Starting Properly If VPOP3 is not starting properly, then the first thing to check is whether the database server is starting. In VPOP3 v3 and later, VPOP3 uses a PostgreSQL Database server for data storage, so if the database server is not running, VPOP3 will not be able to start properly. In this case, the VPOP3.EXE process may appear in Task Manager, but it won't respond to anything, or it may appear in Task Manager and then stop after a short period.

AutoresponderConditionList Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

AutoresponderConditionList Replacement Use: ~autoresponderconditionlist~ Required parameter: responderid - the ID of the autoresponder This returns a JSON structure containing an array of the rules associated with the specified autoresponder. The return structure is an array of objects containing:

MinPasswordLength Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

MinPasswordLength Replacement Use: ~minpasswordlength~ Required parameter: None This returns the minimum password length specified in the VPOP3 Settings -> Security settings

Address Book tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Address Book tab The Address Book tab within VPOP3 webmail enables you to manage your lists of contacts and add those contacts into a new or existing message. Substantial alterations to the interface were introduced in version 5. Both interfaces are documented.

Settings -> Attachment Processing

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Attachment Processing The Attachment Processing page allows you to configure VPOP3 to perform two distinct functions on messages that contain attachments: * * Filtering The Filtering tab is divided into four main sections: Attachment Filtering

Bulk Add Users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Bulk Add Users VPOP3 contains a feature to quickly create several users, with default settings. From the Administration Settings -> Users page, you can click Bulk Add Users to launch a new window. You can then enter up to 10 users at a time, by specifying their usernames and passwords.

Calendar.Events table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Calendar.Events table The Calendar.Events table contains a record of all the events in calendars managed by VPOP3. An 'event' is an iCalendar event. Note that if an event is a recurring series, there will only be one 'event' in the database, not one event per instance of the recurrence.

Copy SMTP Rules - Database Query

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Copy SMTP Rules - Database Query This is an advanced Database action. There is no simple query that will perform the required operation, so we have to create a custom PostgreSQL function to copy the data. At a command prompt in the VPOP3 directory run

Settings -> Database

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Database The Settings -> Database page lets you configure the use of the back-end database which VPOP3 uses for configuration data, message storage and other uses. Tabs * Backups * Query * Connection * Message Store * Restore

Database -> Backups Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Backups Tab The Backups tab lets you specify how VPOP3 will make its daily backup of its database. We strongly recommend that you backup the database regularly in case of disk problems or file corruption. You can use the VPOP3 backup feature, or manually backup the PostgreSQL database using the pg_dump command, or use another program to backup the PostgreSQL database if you wish. Note that a simple disk copy will

Database -> Message Store Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Message Store Tab This tab says how VPOP3 handles its message store Message Store The Delay while moving messages setting tells VPOP3 how quickly to import messages into the new database structure if it was upgraded from version 2.x or earlier. Usually this is OK to be left as it is, but if there is some special requirement to import the messages more quickly, you can decrease this number, but that will increase the load on the server.

Database -> Restore Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Restore Tab This tab is only in VPOP3 Enterprise (v5 and later), and is for performing a partial (mailbox/mail folder) restore of the database. To do a full restore of the database, or for VPOP3 Basic/Standard, see the “Restore a Backup of VPOP3” topic Using the

Database schema used in VPOP3 5.x

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database schema used in VPOP3 5.x Note that all information in this section is subject to change. We do not guarantee that the database schema will remain constant, even between minor upgrade versions, so use this information at your own risk. Do not alter the database schema used by VPOP3 (including indexes, triggers & functions) or your whole VPOP3 data store may collapse.

Download Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Download Rules Download rules are a facility in VPOP3 where it can look at message summary information before downloading a message from an ISP POP3 mailbox (they do not work on incoming SMTP messages - use SMTP Rules for that) To edit download rules, go to

Global Signature

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Global Signature You can set a Global Signature in VPOP3 by going to Settings -> Global Signature The Global Signature option lets you tell VPOP3 to add a standard piece of text or HTML to the bottom of all outgoing messages. You can create just a plain text, or

Group a user's folders into letter groups

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T11:12:42+00:00

Group a user's folders into letter groups This is useful in VPOP3 Enterprise if you have a large folder with many subfolders and want to group the subfolders into other subfolders based on their first letter For example, if you have * Customers

Internal Data Formats

Anonymous (anonymous@undisclosed.example.com) — 2023-08-02T08:10:50+00:00

Internal Data Formats VPOP3 stores some data in specific formats internally, eg to encode some settings in the settings database. This page describes some of those. * Access Restrictions Internal Format

LAN Forwarding Scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-08-20T16:08:40+00:00

LAN Forwarding Scripting (Added in V8.7) This is stored in the 'LanForwarding.lua' script in Settings -> Scripts Pre-send These functions are called before the message is placed in the LAN Forwarding queue There are two global variables set: *

Logging

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Logging Activity Summary Reports You can tell VPOP3 to send you a daily summary report each day. To do this check the box to say Send daily summary logs to, and choose the appropriate user (or “Main Administrator” if you want the reports to be sent to the

Monitor Scripting

Anonymous (anonymous@undisclosed.example.com) — 2019-08-27T16:13:40+00:00

Monitor Scripting (Added in V6.15) This script has three functions: * MonitorIncoming * MonitorInternal * MonitorOut The functions are similar, except they are called when different messages are to be monitored (incoming, internal and outgoing messages respectively).

Database query to make LAN Forwarding immediately attempt to dequeue all pending messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to make LAN Forwarding immediately attempt to dequeue all pending messages If VPOP3 cannot send messages using LAN Forwarding it will queue the message and retry periodically. Usually there is no need to do anything special if there was a problem with the onward mail server which has now been fixed, VPOP3 should soon retry the messages automatically (based on the value of the

Message Archive

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive The Message Archive facility is for VPOP3 to store copies of all messages sent or received. It stores the messages in a central archive store which can be searched by an administrator. The prime purpose of the archive facility is for recording messages in case of possible disputes, as you can see what was sent/received by email. It can also be used as a backup/restore facility in an emergency, but that is not its prime purpose, so it is better to have a proper

Misc -> External Fax Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> External Fax Tab Settings -> Misc Settings -> External Fax The External Fax tab is for use with some external fax server applications which work by collecting mail from a POP3 mailbox. If a Fax Server Mailbox is selected, then VPOP3 will automatically send any locally sent mail to that mailbox if the recipient is local, but doesn't match another local address (a user, list, mapping etc),

Misc -> General Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> General Tab VPOP3 Host Name The VPOP3 Host Name is used by VPOP3 when it is telling other mail software what it is called. For instance, when it connects to another SMTP server it will send the host name as the parameter for the HELO or EHLO command, and when an SMTP client connects to VPOP3, it announces its name in the welcome banner as required by the SMTP standard.

Misc Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc Settings This page contains some settings for VPOP3 which there is no other obvious place for them to go. * General Tab * DNS Tab * Disk/Memory Checking Tab * External Fax Tab * BATV Tab * Proxy Tab * Advanced Tab * Network Tab * Bandwidth Pools

Password Lengths

Anonymous (anonymous@undisclosed.example.com) — 2021-11-29T12:06:24+00:00

Password Lengths If you want to do an audit of users' password lengths, then go to Settings -> Database -> Queries and run this query: SELECT username,LENGTH(DECODE(SUBSTRING(datavalue FROM 2),'base64')) FROM users.usersettings INNER JOIN users.users USING(usernumber) WHERE dataname='mainpassword';

Quarantine tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Quarantine tab The Quarantine tab within VPOP3 webmail is where you view and manage messages that have been quarantined by VPOP3's spam filter. As you can see from the screenshot, unlike many of the other webmail tabs, it is not divided into multiple sections:

VPOP3 Reference

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Reference This is a reference guide for VPOP3 version 3 or later's settings. For details on how to do things, rather than what a particular button does, see the how to section. Also see the online manual: * Users * Lists * Mappings * Mail Connectors * Services * Settings * Status * Reports * About * Status Monitor *

Reset Message Folder Counts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Reset Message Folder Counts In extremely rare cases, the mail folder message counts in the database may get out of step with the actual stored messages. There are database triggers which will keep the counts in sync during normal operation, but if you have to manipulate the database directly (eg to recover from a corrupted database) it is possible that they will get out of step.

SMTP Reputation Stats

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Reputation Stats (Added in v6.20) If you receive email by direct incoming SMTP (not via an ISP or filtering service) then you can tell VPOP3 to report sender reputation statistics back to VPOP3. This is enabled/disabled in the Settings -> Misc Settings page.

Spamfilter -> General

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter -> General This page has 6 tabs to allow you to configure the VPOP3 spamfilter * General tab * Quarantine Settings tab * Bayesian Database tab * Script Configuration tab * Rule Weights tab * Advanced tab

Spam Filter Rules: Rule names and weights

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Rule names and weights The script can designate names to refer to certain rules. This name is created using a DefineRule statement. If you the follow a statement by a word in square brackets, when that statement is actioned, VPOP3 will add the specified word to a list of 'matched conditions' which can be used in reporting.

Spam Filter Rules: DefineRule

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: DefineRule Statement DefineRule Version 2.1.9+ Purpose Defines a rule name, default weighting and description. See Rule names and weights The DefineRule statement requires a name, default weight and description, in the format DefineRule "" ""

Spam Filter Rules: IfMatch

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: IfMatch Statement IfMatch Version 2.1.7+ Purpose Allows you to perform a regular or substring match on a variable or part of the message being processed IfMatch statements require a data parameter and a search value, in the format

Spam Filter Rules: ZipCount

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: ZipCount Statement ZipCount Version 6.7+ Purpose Enables the script to obtain the number of files contained in a ZIP attachment The ZipCount statement requires a message section number and variable name, in the format ZipCount

VPOP3 Status Monitor

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Status Monitor The VPOP3 status monitor allows users to see what VPOP3 is doing, and also, optionally, to send/receive simple 'instant messages' between local users. Different users can have different permissions for the status monitor. They can be set for all administrators or non-administrators on

User Routing Options

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User Routing Options Assistant The assistant for a user is an email address (or set of email addresses, separated by semicolons) where incoming messages to this user will be copied or redirected. Normally messages will be copied to the assistant, but if the

Using tables/grids

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using tables/grids Many VPOP3 settings pages use grids to show you a set of data, for instance on the Users, Mappings and Lists pages. These have several standard features which are described below. * Most of the grids are 'delayed-fill'. This means that they don't fill up with data immediately when the page is loaded, this is to speed up the page load times. Only the first (visible) section of the grid is filled at first (sometimes there may be a short delay before this is filled, if the da…

Database query to view password change history

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to view password change history At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select username,updateuser,updatetime from settingaudit inner join users.users on keyfield=usernumber::varchar where tablename='users.usersettings' and keyfield2='mainpassword' order by updatetime desc;

VPOP3.GetMessageLines

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3.GetMessageLines The Lua function 'VPOP3.GetMessageLines' retrieves content lines from the message currently being processed This function is only available in the ProcessMessage function of the POP3CLT.LUA or SMTPSVR.LUA scripts. It takes one parameter: * number - number of lines to retrieve

Webmail -> Advanced tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Webmail -> Advanced tab This page is reached from Services -> Webmail Server, then the Advanced tab. Here you can set various options for the VPOP3 Webmail/settings service. Allow Password in URL If you check this option, then you can specify the user's password in a

Spamfilter White/Blacklists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter White/Blacklists This lets you set whitelists & blacklists for the spam filter. There are four lists you can manage. The Whitelist Addresses & Blacklist Addresses lists let you specify sender email addresses to check. With the default rule weights, if a sender's address is on the Whitelist, it will be allowed through the spam filter, and if it is on the Blacklist it will be blocked. If an address is on both the Whitelist and the Blacklist, they will cancel each other out, and the me…

Troubleshooter

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Troubleshooter This section will lead you through steps to try to help you diagnose and solve your problem Please choose from the categories below * Problems accessing the VPOP3 settings * Problems downloading messages * Problems sending messages Back to troubleshooting articles

Formatting Syntax

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T16:00:10+00:00

Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing

OutMsgRecipients Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

OutMsgRecipients Replacement Use: [~outmsgrecipients~] Required parameter: MsgID This returns a JSON array containing details on the recipients for the specified message in the VPOP3 out queue. There is one object returned per recipient, and the object is:

SMTPClientBlockRemove Action

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTPClientBlockRemove Action (VPOP3 Enterprise Only) This removes an entry to the SMTP Client Block list. The data specified is: * IPAddress - the IP address to add. This can be an individual IP address or a CIDR address (IPv4 and IPv6 addresses are allowed)

SMTPClientBlocks Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTPClientBlocks Replacement Use: ~smtpclientblocks~ ~end~ The format string can have the replacements * address - IP address (returned as host address or CIDR address as appropriate) * date - the date/time the address was added to the database in YYYYMMDDHHMMSS format

SMTPIDSEvents Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTPIDSEvents Replacement Use: ~smtpidsevents~ This returns the latest entries from the SMTP client logging database. It will return 100 entries unless the count parameter is specified in the URL, in which case that will specify the maximum number of entries to return.

UserQueueMessage Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

UserQueueMessage Replacement Use: ~userqueuemessage~ Required parameter: Account, Msgid Optional parameter: Folder ('Inbox' is used if not specified) You can also use the : modifier to set the maximum size of the response. If none is specified then a maximum size of 1000 characters is used. (e.g. use **~userqueuemessage:10000~)

DNSSEC

Anonymous (anonymous@undisclosed.example.com) — 2019-09-19T13:41:29+00:00

DNSSEC DNSSEC (Domain Name System Security Extensions) is used to secure DNS records and prevent them from man-in-the-middle attacks and spoofing. DNSSEC has been around for 10 years, but it has generally not been widely adopted for various reasons, but it is

Hosted Exchange Service

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Hosted Exchange Service We can provide a Hosted Exchange Service if you requirements mean that you need to have an Exchange Server. For most users, a hosted Exchange server is more complicated, more expensive and more limiting that having your own VPOP3 server or a dedicated hosted VPOP3 server, but some people require features that only Exchange can provide, such as shared calendars where the company policy restricts you to using Microsoft Outlook as the email client.

Lost Licence Details

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Lost Licence Details If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicable) to search for it as it is a time consuming task. If you need us to do this search, then email sales@pscs.co.uk.

POP3 Protocol

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Protocol POP3 is the most basic email protocol for collecting mail which is in common use. Almost all email client programs (such as Microsoft Outlook & Outlook Express, Mozilla Thunderbird, etc) can collect mail using POP3. With POP3, mail is usually downloaded by the email client and stored on the user's local PC. It is then deleted from the mail server, so the only copy is on the user's PC. Any mail folders etc are all managed on the user's PC.

What is PostgreSQL?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is PostgreSQL? PostgreSQL is an SQL database engine. VPOP3 and PostgreSQL In VPOP3 2.x, VPOP3 uses a database engine called SQLite for its database needs. SQLite has limited locking facilities, so on busy systems we encountered problems where databases would need very frequent updates, and the lock limitations would cause the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x.

What is Webmail?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is Webmail? “Webmail” is a term used to describe an email client which is accessed through a web page rather than as a standalone program. Some well known services which offer webmail are services such as Hotmail, Yahoo, Gmail etc. All versions of VPOP3 have a Webmail service included as standard.

Which Ports does VPOP3 use?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Which Ports does VPOP3 use? If you want to use VPOP3 through a firewall, you will need to open up some TCP ports in the firewall. VPOP3 uses several ports, for the different services it provides. The best way to see the ports it uses is to go to Services

Which versions of Windows will VPOP3 run on?

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:53:41+00:00

Which versions of Windows will VPOP3 run on? (Note - no version of VPOP3 will run on “Windows 10 S”) Version 9.0 or later VPOP3 version 9.0 or later requires Windows 8.1/2012R2 later. It needs a 64 bit version of Windows. Version 8.0 or later VPOP3 version 8.0 or later requires Windows 7/2008R2 SP1 or later. It should run on both 32 bit and 64 bit Windows.

535 Authentication Failed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

535 Authentication Failed This is an SMTP error meaning that an attempt to authenticate has failed. If this error is appearing when the email client is trying to log into VPOP3, then you can check the VPOP3 'SECURITY.LOG' file which may contain more information, such as an invalid password, unknown username, etc. (This information is not returned in the SMTP session because it would help an attacker).

550 5.7.1 Relaying not allowed! Bad sender IP address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550 5.7.1 Relaying not allowed! Bad sender IP address This SMTP error message means that the computer which is sending the message is not permitted to send outgoing messages based on the VPOP3 SMTP Service's Access Restrictions. This is probably because someone is trying to send messages from outside your local network, and you have not configured VPOP3 to allow this. You have to be careful when allowing this, because you may configure VPOP3 to be an open-relay, which is a

Socket Error 10047 - Addresses in the specified family cannot be used with this socket

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10047 - Addresses in the specified family cannot be used with this socket Meaning: Addresses in the specified family cannot be used with this socket This error only normally occurs during VPOP3 startup. There are two main possible reasons for this error:

Socket Error 10048 - Specified Address Already in Use

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10048 - Specified Address Already in Use This error only normally occurs during VPOP3 startup. It occurs if some other software running on the same machine as VPOP3 is using one of the ports that VPOP3 is already using. This could be a proxy like WinGate, WinProxy or anti-virus software that acts as a proxy, an LDAP server (e.g. Active Directory) or another mail server program (e.g. Exchange Server). The latter two causes are particularly common on

Socket Error 10049 - The specified address is not available from the local computer

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10049 - The specified address is not available from the local computer This error normally means that you have entered an invalid address on the IP Address to Bind To entries on the Services page in the VPOP3 settings. The addresses entered here should be either

Socket Error 10061 - The attempt to connect was forcefully rejected

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10061 - The attempt to connect was forcefully rejected Error 10061 means that the computer which VPOP3 was trying to connect to (probably at your ISP) refused the connection from the computer running VPOP3. There are several possibilities that can cause error 10061:

Add a user

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Add a user To add a user account in VPOP3 is very simple. * Go into the VPOP3 settings * Press the Users button at the top of the page to view the user list * Press the New button to create a new user * Enter the user account name and password, and press

Alternative method of automatically starting VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Alternative method of automatically starting VPOP3 VPOP3 usually automatically starts as a Windows service. Sometimes this does not work, either because other services need to start first, or Windows is going very slowly at startup, causing the database service to time out, or there are certain database control files which did not get cleared after a previous Windows shutdown.

How to create a Mail Sender

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to create a Mail Sender In VPOP3 a Mail Sender tells VPOP3 how to send mail out to another mail server, usually for sending mail across the Internet. To create a mail sender, go to the VPOP3 Settings, then Mail Connectors. In the Mail Senders section on the left, choose

Custom filtering incoming mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Custom filtering incoming mail If you want to filter incoming mail using custom rules there are a few ways of doing this, depending on your exact requirements. * Download rules - if your incoming mail is via POP3 collection, you want to filter on headers, size etc (not contents)

Database Backup Failed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database Backup Failed VPOP3 version 3 and later will, by default, make a backup of the database used by VPOP3 into a file. This uses the PostgreSQL utility 'pg_dump' If an error occurs whilst running this program, VPOP3 will create a 'Database Backup Failed' error message to the administrator.

How to delete a Mail Collector or Connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to delete a Mail Collector or Connection To delete a Mail Collector or Connection in version 3, click on the little waste-bin icon at the left of the green bar on the Mail Collector or Connection settings page. We have made this more obvious in version 4, by including a bigger

Delete an outgoing message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Delete an outgoing message To delete an outgoing message, go into the VPOP3 settings, then go to the 'Users' page. At the top of the page will be a line saying Outgoing Message Queue. Click on that line, and this will show you all the messages waiting to go out. You can now select the message(s) in question, and press the

Delete OutQueue messages directly from the database

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Delete OutQueue messages directly from the database If there is an extremely large number of messages (eg hundreds of thousands) in the VPOP3 OutQueue, then it may take a very long time for VPOP3 v5 and later to start as it check the message database tables for consistency during initialisation.

Download Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Download Rules Download rules are applied to messages downloaded using a POP3 mail collector. To configure the rules, go to the VPOP3 settings, then Mail Connectors -> Mail Collectors -> POP3 General. There is an Edit Download Rules button which brings up the download rule editor. To tell this mail collector to use the download rules, ensure that the

How to download VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to download VPOP3 To download VPOP3 go to www.pscs.co.uk and click on Download/Try underneath VPOP3 Email Server (1) If you are wanting to download a previous version of VPOP3, click on the download previous versions link (2) Full Downloads If you are wanting to download the current version of VPOP3, click on the appropriate link (3).

Emptying a user's mailbox

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Emptying a user's mailbox To empty a user's 'Inbox' folder, go to the VPOP3 settings. Then click on the Users tab at the top to go to the user list. In the user's list there will be a column displaying the number of messages in the user's Inbox folder. Just to the right of that will be an icon of a waste bin. If you click on that, you will delete all the messages in the user's Inbox folder.

-ERR Unknown User

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

-ERR Unknown User -ERR Unknown User is a POP3 error. There are two places you can receive it: * If you receive it as part of a 'POP3 Client Error' email message from VPOP3, then it means that VPOP3 was unable to log on to your ISP's mail server because the ISP POP3 server reported an error

Error Message Handling

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error Message Handling VPOP3 will normally send an error message to the Main Administrator every time it encounters an error. We recommend you leave it like this in most cases - if an error message occurs repeatedly, then it usually means there's an underlying problem which needs resolving rather than ignoring.

Error Messages

Anonymous (anonymous@undisclosed.example.com) — 2025-10-06T15:21:37+00:00

Error Messages This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the

Find the IP address of the VPOP3 Computer

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Find the IP address of the VPOP3 Computer To find the IP address of the VPOP3 computer, in Windows go to Control Panel -> Network and Sharing Center. Press the Local Area Connection link Then press 'Details'. Look for the 'IPv4 Address' setting.

How to 'share' domains between Exchange and VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to 'share' domains between Exchange and VPOP3 If you want to have a VPOP3 server and Exchange Server using the same email domain, then you need to ensure that Exchange does not think it is 'authoritative' for the domain in question. See for details of how to do this in Exchange 2000 and 2003 (a similar process may be used in later versions of Exchange - contact your Microsoft Support technician if you need more help).

Inbox size is zero but mailbox size is not zero

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Inbox size is zero but mailbox size is not zero In the VPOP3 settings sometimes, on the user account list the “Inbox Count” is shown as zero, but the “Mailbox Size” is not zero. This is not a bug, or mistake - the two figures are showing different things.

Internet Explorer 10 Issues

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Internet Explorer 10 Issues If you are using IE10 with VPOP3 prior to v6.2, then you may have issues accessing the VPOP3 Webmail and/or admin settings. These can usually be solved by telling IE10 to use 'compatibility mode'. Alternatively, using another web browsers such as

Is it possible to stop messages that VPOP3 downloads from being marked as read?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Is it possible to stop messages that VPOP3 downloads from being marked as read? VPOP3 does not mark messages as read when it downloads them. In fact, the POP3 protocol doesn't have a system available for marking messages as read, so it is impossible for VPOP3 to mark messages as read.

The ISP needs SMTP Authentication

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The ISP needs SMTP Authentication If your ISP needs you to use SMTP authentication when sending mail to them, then you just need to tell VPOP3 to use authentication when sending. Click the Mail Connectors button at the top of the page, then click on the relevant

Obtaining Windows Event Log

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Obtaining Windows Event Log Sometimes, the VPOP3 technical support team may need to see entries from the Windows Event log, especially those relating to VPOP3 or the PostgreSQL service. If there are too many entries simply to copy, you can save them to a file to email to technical support.

Outbound Messages Not Appearing in Monitor Target Mailbox

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outbound Messages Not Appearing in Monitor Target Mailbox For VPOP3 to monitor outbound messages it needs to be able to work out that the message is FROM: a user whose mail should be monitored. To do this it has to examine the FROM: address in the message header.

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The ping command is a useful way of diagnosing network problems. It's similar to the sonar ping in a submarine. It sends out a signal to a specified machine and waits for a response to be echoed back. * Open a command prompt * Type ping www.pscs.co.uk. You should see a display like this:

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:24:32+00:00

How to Reinstall VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Reinstall VPOP3 To reinstall VPOP3 simply run the VPOP3 installer again, making sure that you do the install into the same directory as your current installation is in. Do NOT uninstall VPOP3 first, unless you are happy to lose all existing settings, messages, users etc.

Repairing corrupted database

Anonymous (anonymous@undisclosed.example.com) — 2024-01-15T11:35:45+00:00

Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered).

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:17:38+00:00

How to Restore a backup of VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Restore a backup of VPOP3 The instructions below are to restore a full backup. You may also be able to recover deleted messages if you do not need to restore a full backup. Version 5 or later If you just need to restore a database backup, see steps 4 to 7 below.

Restore a database backup

Anonymous (anonymous@undisclosed.example.com) — 2025-12-17T09:19:40+00:00

Restore a database backup By default VPOP3 makes a daily backup of the VPOP3 database to a file 'DBBACK-n.DMP' in the VPOP3 installation directory (it is possible to change this in the settings). These are cycled on a weekly basis so you will usually have the last seven days' worth of backups. These can be useful if the database gets damaged somehow.

Seeing where a message came from

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Seeing where a message came from Sometimes you need to check to see where a message really came from. The 'From:' email address is easily forged, so that cannot be relied upon. The first thing you have to do is to get the full message headers. These may look daunting, but are very useful for problem diagnosis.

VPOP3 - SMTP Client Problem

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 - SMTP Client Problem These errors occur whilst VPOP3 is communicating with your ISP's SMTP mail server to send your mail. If the message text is: Error with SMTP Client (XXXX (YY)) The server connection was closed unexpectedly Then this means that the the connection between VPOP3 and your ISP's SMTP mail server was closed when VPOP3 did not expect it to be. This can be caused by the network connection failing or a bug in the ISP's mail server which drops the connection in abnormal circ…

SMTP Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Rules Download rules are applied to messages which arrive at VPOP3 using SMTP - either locally sent messages, or incoming messages received through an SMTP mail feed. To configure the rules, go to the VPOP3 settings, then Services -> SMTP Service

Transmission Receipt Message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Transmission Receipt Message This is not an error message, but we are listing it here because it confuses some people. VPOP3 sends a 'Transmission Receipt' when a message is sent out, and it contains a header asking for the receipt. The default configuration is that it will send the transmission receipt if the sender asks for a read receipt.

Using a Mobile Phone with VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using a Mobile Phone with VPOP3 Many people want to use a mobile phone to send/receive their email nowadays. This is usually easy to do with VPOP3. The recommended way is to have the phone connect directly to VPOP3 for sending/receiving email. To do this, you need to do three things:

Using VPOP3 Advanced Features with LAN Forwarding

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using VPOP3 Advanced Features with LAN Forwarding If you are wanting to use any of VPOP3's advanced features (such as mailing lists, message monitoring, wildcard aliases etc) because you are LAN forwarding to a less capable server, then you will usually need to have VPOP3 do all its normal message routing functions initially, then, as the final stage have it forward the messages on to the other server.

v3/4 - Move the message store to a new folder/drive

Anonymous (anonymous@undisclosed.example.com) — 2018-12-05T15:25:24+00:00

v3/4 - Move the message store to a new folder/drive This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is. * Stop VPOP3 * Stop PostgreSQL

VPOP3 Antivirus Update Error - Error 55

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Antivirus Update Error - Error 55 If you receive an “Error 55” when VPOP3 Antivirus is attempting to upgrade, then this means that the virus definition database is not readable. If you have VPOP3 Antivirus version 1.0.6 or earlier (check on Settings

VPOP3 Historical Logger Backlog

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject

VPOP3 Is Responding Slowly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Is Responding Slowly If VPOP3 is responding slowly to users there are several common causes: * The VPOP3 server disk may be badly fragmented. Defragment the server disk(s). Note that sometimes the Windows defragmenter will say that the disk doesn't need defragmenting even if it does, so it is best to do it anyway. Also, there is a better free defragmenter available called

SMTP Relay Protection in VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Relay Protection in VPOP3 SMTP Relay Protection should be used on ALL SMTP mail servers (such as VPOP3) which have a permanent connection to the Internet. You may also want to use it on servers which are only connected occasionally via a dial-up connection.

What is the best practice to delete old messages from the VPOP3 archive folder?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is the best practice to delete old messages from the VPOP3 archive folder? You should use the 'Offline' tab in the VPOP3 Message Archive settings to tell VPOP3 to move old messages into a ZIP file. You can then store this ZIP file somewhere safe in case you need to refer to it in the future. (If you know you won't want to ever refer to these old messages, you could just delete the ZIP file, but storage costs nowadays are so cheap, we'd recommend keeping it, just in case).

Message Archive -> Results Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive -> Results Tab Settings -> Message Archive -> Results tab The Results tab only exists if you have previously done a search operation and are viewing the results of that search. The Results page shows you a list of the messages (up to 1000 entries are available) returned by the search. You can select multiple entries by using shift+click or ctrl+click

Delete list member from all lists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Delete list member from all lists You can delete an email address from all VPOP3 distribution & mailing lists. Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass')

DMARC Reporter Script

Anonymous (anonymous@undisclosed.example.com) — 2023-11-12T09:51:40+00:00

DMARC Reporter Script (from VPOP3 v8.6 onwards) This script lets you customise how VPOP3 sends DMARC reports to the sending domain. This can be useful in case the sending domain's DMARC configuration is incorrect as that can cause errors sending the reports or cause messages to be 'stuck' in VPOP3's Outqueue. These problems won't cause any lasting damage, but may be inconvenient or annoying, so you can alter the behaviour using Lua scripting

Database query to export LAN Forwarding rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to export LAN Forwarding rules At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type \copy (select conditions, address, server, username, password, outaddress as rewriteaddress, matchcount as matches from rules.lanforwarding order by ruleorder) to 'c:/temp/x.csv' csv header;

Find biggest messages

Anonymous (anonymous@undisclosed.example.com) — 2019-07-08T08:19:02+00:00

Find biggest messages To find the 10 biggest messages in your VPOP3 message store: Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type SELECT username, folder, subject, fromaddr, PG_SIZE_PRETTY(size) FROM messages.messages INNER JOIN messages.folders f USING(folderid) INNER JOIN users.users u ON u.usernumber=f.userid ORDER BY size DESC LIMIT 10;

Find a message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Find a message If you know the subject of a message, you can search the entire message store for messages with this subject. Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass')

LAN Forwarding Queue Status

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LAN Forwarding Queue Status To view the LAN Forwarding Queue Status, go to Settings -> Local Mail -> LAN Forwarding -> Queue Status The LAN Forwarding Queue shows the messages which VPOP3 has currently got queued to be sent to another mail server on your network using SMTP. The LAN Forwarding Queue status page shows a simple list of the messages waiting to be sent. The four columns in the table show:

LDAP Schema in VPOP3 4.x

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LDAP Schema in VPOP3 4.x Hierarchical Structure LDAP data is stored as a hierarchical database with the 'DN' (Distinguished Name) of the object as the key. The DN is made up of the various 'Relative DNs' used to navigate to the desired object, placed in reverse order, separated by commas.

Database query to list ALL messages in the LAN forwarding queue

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to list ALL messages in the LAN forwarding queue The VPOP3 settings show the first 100 messages in the LAN forwarding queue. Usually this is sufficient as the LAN forwarding queue is usually nearly empty, but in case of a problem it may be much bigger. The database queries below may help in that situation.

Database query to list failed message sends

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to list failed message sends This will list failed outgoing messages from the last 3 days (with the default VPOP3 settings) At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select created,returnpath,subject,username || '@' || domain as recipient, latesterror from outqueue.outrecipients inner join outqueue.outmessages using(msgid) where failedtime is not null order by created desc;

Database query to list messages in the LAN forwarding queue waiting to go to a specific server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to list messages in the LAN forwarding queue waiting to go to a specific server The VPOP3 settings show the first 100 messages in the LAN forwarding queue. Usually this is sufficient as the LAN forwarding queue is usually nearly empty, but in case of a problem it may be much bigger. The database queries below let you list just messages going to a specific server.

Lua SMTP MX Server Rules

Anonymous (anonymous@undisclosed.example.com) — 2026-02-24T15:50:03+00:00

Lua SMTP MX Server Rules Every time VPOP3 checks for remote MX server for sending messages using direct MX sending, it runs a script called mxserverrules.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier).

Mail Connectors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors Mail Connectors tell VPOP3 how to send and receive mail from the outside world, or other mail servers. This page lets you set: * Connections - how VPOP3 connects to the outside world * Mail Collectors - how VPOP3 collects mail from remote mail servers *

Management Scripting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Management Scripting In VPOP3 Enterprise, from version 6.17 there is the facility to run Lua scripts manually or according to a schedule. These scripts can do things like access mail folders & messages and perform some maintenance on them. Creating a new script

POP3 Server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Server This page lets you configure the POP3 server component of VPOP3. This is how users collect mail from VPOP3 using a POP3 email client. In VPOP3 Enterprise, you can create multiple POP3 servers with different settings for instance, to allow SSL connections for local users using the older

Scheduled Task Script

Anonymous (anonymous@undisclosed.example.com) — 2021-08-09T10:55:07+00:00

Scheduled Task Script Note that this functionality is only available in VPOP3 Enterprise VPOP3 Enterprise can run Lua script periodically to do custom background tasks. It can run a function every minute, 5 minutes, hourly or daily. The Lua script is stored in a file called

Sent message summary

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sent message summary This will display the number of messages sent and total size over the past month. (It counts each recipient as its own message). You must have Historical Logging enabled in VPOP3 (Settings -> Logging) At a command prompt in the VPOP3 directory run

Signature Script

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Signature Script If you want more complex signatures on outgoing emails, rather than the static text/HTML you can define within VPOP3, then you can use a simple Lua script to define the signature. The Lua script is stored in a file called signature.lua

SMTP Server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Server This page lets you configure the SMTP server component of VPOP3. This is how users send mail (either outgoing or internal), and also how VPOP3 receives incoming SMTP messages. In VPOP3 Enterprise, you can create multiple SMTP servers with different settings for instance, to allow SSL connections for local users using the older

SMTP Service -> VRFY/EXPN Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service -> VRFY/EXPN Tab Services -> SMTP Server -> VRFY/EXPN Tab VRFY and EXPN are SMTP commands which allow another computer to verify email addresses without sending mail to them. See RFC 5321 for technical details. Usually, these commands should be disabled for security purposes, but some other software may be able to use these commands for various reasons. In this case, you can enable them, but restrict access to the IP address(es) you trust.

Spamfilter Rule Weights

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Rule Weights To edit the spamfilter rule weights, go to Settings -> Spamfilter -> General -> Rule Weights The VPOP3 spamfilter contains several rules which test for certain things, eg 'adult words', or entries in real-time blacklist databases, or whitelisted email addresses etc.

Spam Filter Rules: AddHeader

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: AddHeader Statement AddHeader Version 2.1.7+ Purpose Allows you to add, replace or remove the specified header line in the message headers The AddHeader statement requires the full header line in one continuous string, in the format

Spam Filter Rules: DBQueryOne

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: DBQueryOne Statement DBQueryOne Version 6.16+ Purpose Queries the spam filter database for a single record/aggregate The DBQueryOne statement performs a query on the spam filter database and returns a single value which is either the value of a record or an aggregate of several records.

Spam Filter Rules: ForEach

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: ForEach Statement ForEach Version 2.1.7+ Purpose Causes a loop to be run through for all values within specified criteria The ForEach statement requires either two or three parameters (depending on the type of loop that is being conducted), in the format

Spam Filter Rules: GetDecodedSection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: GetDecodedSection Statement GetDecodedSection Version 2.1.11+ Purpose Returns a specified MIME section of a message into a variable, after processing any Base64 or Quoted-Printable encoding of the raw message data The GetDecodedSection

Spam Filter Rules: Random

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Random Statement Random Version 2.5.2+ Purpose Generates a random number The Random statement requires a lower and higher numeric bound, and a variable to assign the result to, in the format Random *

User Manager Script

Anonymous (anonymous@undisclosed.example.com) — 2024-04-22T08:37:38+00:00

User Manager Script If you want people to be able to log in using a different username than their VPOP3 username (eg if you want them to be able to log in using an email address), then you can use the UserManager Lua script The Lua script is managed through the Settings → Scripts page in VPOP3 v8.0 and later and is called 'UserManager.LUA.

What is IMAP4

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is IMAP4 IMAP4 (Internet Mail Access Protocol V4) is a new mail retrieval protocol which can be used as an alternative to the POP3 (Post Office Protocol V3). The main difference between IMAP4 and POP3 is that with POP3 the messages are only stored temporarily on the mail server until they are downloaded to the email client where the messages are stored, manipulated, searched etc. With IMAP4 the messages are stored permanently on the server, and they are manipulated, searched etc on the ma…

Welcome to your new DokuWiki

Anonymous (anonymous@undisclosed.example.com) — 2022-10-01T11:32:39+00:00

Welcome to your new DokuWiki Congratulations, your wiki is now up and running. Here are a few more tips to get you started. Enjoy your work with DokuWiki, -- the developers Create your first pages Your wiki needs to have a start page. As long as it doesn't exist, this link will be red: