PSCS Wiki

Formatting Syntax

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T16:00:10+00:00

Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing

GDPR for hosted VPOP3 service

Anonymous (anonymous@undisclosed.example.com) — 2025-10-14T15:43:01+00:00

GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right.

VPOP3 re-downloading old messages from the ISP POP3 server

Anonymous (anonymous@undisclosed.example.com) — 2026-01-05T09:31:47+00:00

VPOP3 re-downloading old messages from the ISP POP3 server If you tell VPOP3's POP3 mail collector to leave messages on the ISP's server for a few days, you may find that sometimes VPOP3 will redownload all the messages from the ISP mailbox again.

UserRuleConditions Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

UserRuleConditions Replacement Use: ~userruleconditions~ ~end~ Required parameter: Account, RuleId This returns the message rule conditions for the specified rule The format string can have the replacements * id - numeric ID of the condition

VPOP3 - POP3 Client Problem

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 - POP3 Client Problem These errors occur whilst VPOP3 is communicating with your ISP's POP3 mail server to retrieve your mail. The server connection was closed unexpectedly If the message text is Error with Pop3 Client (XXXX (YY)) The server connection was closed unexpectedly

UserRuleConditions Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

UserRuleConditions Replacement Use: ~userruleconditions~ ~end~ Required parameter: RuleId This returns the message rule conditions for the specified rule The format string can have the replacements * id - numeric ID of the condition * field - field/data to test

421 4.3.2 VPOP3 Too many connections from your IP address - try later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

421 4.3.2 VPOP3 Too many connections from your IP address - try later If you see this error message when you are sending messages, then it means that VPOP3 has detected too many simultaneous connections from your IP address. This would usually happen if the sender is another mail server as they can make many simultaneous connections when there are lots of messages to send. The error code that VPOP3 gives means that the sender should try sending the messages later, so it should be possible to e…

"Error Sending Message After Authentication" in Webmail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

"Error Sending Message After Authentication" in Webmail If you get an error while sending a message using Webmail, such as “Error sending message after authentication - error 0 - text 502 Error: command not implemented” this means that you have another SMTP server running on the VPOP3 computer, and when the VPOP3 Webmail service tries to send the message it is sending it to this other SMTP server, rather than to the VPOP3 server. The Webmail service uses internal commands which the other SMTP…

VPOP3 is using a lot of disk space

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 is using a lot of disk space If VPOP3 is using a lot of disk space, the problem is usually that there is lots of data there, so it has to use the disk space. Message Storage In VPOP3 version 5 and later, all users' messages are stored in the database, so they will occupy space in the VPOP3\pgsql\data folder.

Misc -> Advanced Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> Advanced Tab Settings -> Misc Settings -> Advanced You will normally not need to change any settings on this page unless VPOP3 technical support have suggested it. If you do make changes, and want to go back to the original settings, the Restore Defaults button will restore the settings to their defaults.

OutMsgRecipients Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

OutMsgRecipients Replacement Use: [~outmsgrecipients~] Required parameter: MsgID This returns a JSON array containing details on the recipients for the specified message in the VPOP3 out queue. There is one object returned per recipient, and the object is:

GDPR for VPOP3 self-hosted software

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes).

What is PostgreSQL?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is PostgreSQL? PostgreSQL is an SQL database engine. VPOP3 and PostgreSQL In VPOP3 2.x, VPOP3 uses a database engine called SQLite for its database needs. SQLite has limited locking facilities, so on busy systems we encountered problems where databases would need very frequent updates, and the lock limitations would cause the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x.

Socket Error 10048 - Specified Address Already in Use

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10048 - Specified Address Already in Use This error only normally occurs during VPOP3 startup. It occurs if some other software running on the same machine as VPOP3 is using one of the ports that VPOP3 is already using. This could be a proxy like WinGate, WinProxy or anti-virus software that acts as a proxy, an LDAP server (e.g. Active Directory) or another mail server program (e.g. Exchange Server). The latter two causes are particularly common on

Setting up VPOP3 to work with Exchange 2003

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up VPOP3 to work with Exchange 2003 The instructions below are for Exchange Server 2003. For other versions of Exchange see here. You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server.

How to Install VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2021-03-08T10:48:40+00:00

How to Install VPOP3 Simply download VPOP3 from the website, and run the installation program and follow the prompts. Occasionally people may have problems with the PostgreSQL part of the installation. If that happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and we will do our best to help.

Mail Not Downloading From ISP

Anonymous (anonymous@undisclosed.example.com) — 2026-04-06T17:59:47+00:00

Mail Not Downloading From ISP This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -> Mail Collectors -> (name) -> POP3 General tab). If you do this, VPOP3 will leave messages on the ISP's mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won't download them again.

Repairing corrupted database

Anonymous (anonymous@undisclosed.example.com) — 2024-01-15T11:35:45+00:00

Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered).

Address Book tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Address Book tab The Address Book tab within VPOP3 webmail enables you to manage your lists of contacts and add those contacts into a new or existing message. Substantial alterations to the interface were introduced in version 5. Both interfaces are documented.

Global Signature

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Global Signature You can set a Global Signature in VPOP3 by going to Settings -> Global Signature The Global Signature option lets you tell VPOP3 to add a standard piece of text or HTML to the bottom of all outgoing messages. You can create just a plain text, or

Mail Connectors -> Mail Senders

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Mail Senders The Mail Sender tells VPOP3 how to send mail out to the Internet. If you want to send mail for specific users to another specific mail server (e.g. a local Microsoft Exchange Server or another VPOP3 server) then use the

Mappings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mappings In VPOP3, Mappings are a way of explicitly linking an email address to a user or list. They can also be used to indicate that an email address is remote, even though it would otherwise appear to be a local email address. In other email servers, a similar feature may be called 'aliases'

SMTP Service -> Advanced Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service -> Advanced Tab Services -> SMTP Server -> Advanced Tab Refuse SMTP Connections from This setting should be rarely needed, and should be normally left blank. It is here for historic purposes. If you put some text in this box, then VPOP3 will refuse any SMTP connections from clients whose 'HELO'/'EHLO' command data contains the text specified here as a substring. Eg, if this setting is set to '.myisp.com', then VPOP3 would refuse SMTP connections from any client which sends the c…

Autoresponder

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponder An autoresponder is a way of automatically replying to messages as they arrive in a user's mailbox. In VPOP3, an incoming message must arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, but not keep the original message, then make sure the message arrives in the mailbox (eg by using an 'Assistant'…

GDPR for other hosting services (eg web hosting)

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command.

How To Allow Mail Relay Through VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2025-05-21T07:57:18+00:00

How To Allow Mail Relay Through VPOP3 If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well. This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn't know who that user is. This can cause a problem if unauthorised users try to send mail through…

How to create an SSL Certificate

Anonymous (anonymous@undisclosed.example.com) — 2026-03-23T10:18:43+00:00

How to create an SSL Certificate VPOP3 Enterprise supports SSL certificates for encrypted sessions. The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back.

Exchange 2007

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Exchange 2007 You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as normal.

MX Send Warning - .....

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

MX Send Warning - ..... If you see the text 'MX Send Warning - ' in the VPOP3 status monitor, that means that VPOP3 is trying to send a message to another mail server using the MX send method (direct to the recipient's mail server) and

SMTP Rule Example - restrict who can send to a local email address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Rule Example - restrict who can send to a local email address If you have a local email address (a user, group or distribution list) and you want to restrict which email addresses can send messages to this address, you can use SMTP rules. There are a few ways you can configure the SMTP rules for this scenario.

Spamfilter Whitelist & Blacklist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Whitelist & Blacklist The VPOP3 spamfilter has a whitelist and a blacklist for sender addresses. It also has a whitelist and blacklist for words/phrases. You can view these lists in the VPOP3 settings by going to Settings -> Spamfilter ->

Settings -> Admin Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Admin Settings The Admin Settings page allows you to perform three key functions: * * * Choosing a Main Administrator The Main Administrator receives notification emails, such as daily reports and errors/problems which may require manual intervention.

POP3 Mail Collection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail

Mail Sender Advanced Relay Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Sender Advanced Relay Settings SMTP Return Address The SMTP Return Address (or Return Path) is a hidden part of a message which says where bounce messages (and other automated responses) should be sent. (It is not the same as the Reply address

SMTP Service - Filtering

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service - Filtering The SMTP Server -> Filtering tab lets you set up filtering of messages going through the VPOP3 SMTP service. This may be incoming SMTP messages, or locally sent messages. SMTP Rules SMTP Rules let you create custom rules for processing messages as they go through the VPOP3 SMTP service.

Lua SMTP Rules Scripts

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T11:41:59+00:00

Lua SMTP Rules Scripts When VPOP3 is processing SMTP Rules for messages received by SMTP, it runs a script called smtprules_(x).lua, where (x) is replaced by the numeric ID of the SMTP service VPOP3 processes SMTP Rules at least three times for each message - once when MAIL FROM has been received, once for each RCPT TO, and once when the whole message data has been received.

SMTP Service -> VRFY/EXPN Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service -> VRFY/EXPN Tab Services -> SMTP Server -> VRFY/EXPN Tab VRFY and EXPN are SMTP commands which allow another computer to verify email addresses without sending mail to them. See RFC 5321 for technical details. Usually, these commands should be disabled for security purposes, but some other software may be able to use these commands for various reasons. In this case, you can enable them, but restrict access to the IP address(es) you trust.

Frequently Asked Questions

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:51:33+00:00

Frequently Asked Questions Pre-Sales Questions * What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise? * Do I have to pay VAT? * Will I receive a VAT invoice? * What are the limitations of the Home User licence Sales Questions * How can I place an order? * Can I add two licences together? * I got a copy of VPOP3 via Trialpay and would like a refund General * How do I get support? * VPOP3 Roadmap * What do I do if I have lost my VPOP3 licence details?…

SMTP Relay Service FAQ

Anonymous (anonymous@undisclosed.example.com) — 2021-06-29T08:35:43+00:00

SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email

Allow Remote Access to VPOP3 Mailboxes

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Allow Remote Access to VPOP3 Mailboxes Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc. These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don't have a permanent Internet connection, see

Backscatter

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Backscatter In email, “backscatter” is the term used if you send bounce messages back to spam messages. As most spam messages use forged email addresses, then the bounce messages will go to an innocent person, who will find them very annoying. Stopping VPOP3 from sending Backscatter

Configuring Calendar on iOS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configuring Calendar on iOS These instructions are for configuring a new Calendar account on iOS for iPhone, iPad and iPod Touch. The version of iOS used for these instructions is iOS v6.0, but they will probably work or help with other versions of iOS.

How To Encrypt Sessions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Encrypt Sessions VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted. This requires an SSL Certificate to be created for VPOP3.

French Webmail Language File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile…

German Webmail Language Page

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie müssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen …

How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3 In some situations you will have a situation where most of your users are handled by VPOP3, but several users will collect their mail directly from a separate POP3 account on your ISP, even though they may have an email address on the same domain as other users.

Internationalisation

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Internationalisation VPOP3 has two places where internationalisation can be carried out. In the VPOP3 directory on the server are some *.LNG files. These are language files for the WebMail interface. You can create a new language file by copying the ENGLISH.LNG to another file, eg FRANCAIS.LNG, and then use a text editor (eg Notepad) to edit the text strings in there (the text after the '=' on each line

Setting up an iPhone/iPad/iPod Touch

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up an iPhone/iPad/iPod Touch To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to allow access by remote users (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN). Adding the mail account to your iPhone/iPad

Not Working As Expected

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Not Working As Expected This is the page to come to if you think you've set something up correctly but it isn't doing what you think it should be doing. If you're getting an error message or some other concrete indication that something has actually 'gone wrong' then the

PostgreSQL Replication

Anonymous (anonymous@undisclosed.example.com) — 2019-02-06T17:10:31+00:00

PostgreSQL Replication PostgreSQL 9.1 (used in VPOP3 5 and later) supports replication from a 'Master' to a 'Slave' database server. This can be used with VPOP3 for having a near-realtime backup of your settings & messages. To use the replication, you need to have a file share which is accessible from both PCs. The thing to watch out for is that the PostgreSQL services may be running as a different user from the currently logged in user, so make sure that the user(s) which the PostgreSQL servi…

Remote Access to VPOP3 without a permanent Internet connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Remote Access to VPOP3 without a permanent Internet connection If you do not have a permanent connection to the Internet, then the user will need to dial directly into the VPOP3 computer or another computer on the network. This only works reliably if the dial-inserver is running Windows NT, Windows 2000 or later versions.

Sender Policy Framework / SPF

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sender Policy Framework / SPF SPF is a system used to tell mail servers which IP addresses can send mail from which domains. It is designed to reduce 'spoofing' of email addresses. For instance, if you receive an email message from your bank, your mail software can check that it came from an IP address authorised to send mail from your bank, and treat the message with suspicion if it didn't come from an authorised IP address.

How To Setup VPOP3 Service Security

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Setup VPOP3 Service Security VPOP3 can be configured to restrict access to its various services depending on the client computer's IP address. This is useful if you want to allow access from only certain IP addresses (eg within your LAN) and prevent access from other IP addresses (eg the Internet).

Settings -> Attachment Processing

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Attachment Processing The Attachment Processing page allows you to configure VPOP3 to perform two distinct functions on messages that contain attachments: * * Filtering The Filtering tab is divided into four main sections: Attachment Filtering

LAN Forwarding Scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-08-20T16:08:40+00:00

LAN Forwarding Scripting (Added in V8.7) This is stored in the 'LanForwarding.lua' script in Settings -> Scripts Pre-send These functions are called before the message is placed in the LAN Forwarding queue There are two global variables set: *

Settings -> Local Mail -> General

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Local Mail -> General The Local Mail -> General page allows you to configure a few simple, but fundamentally important settings. Default Domain In the majority† of cases, this is the domain name that VPOP3 will use when sending automated messages; for instance, users may receive a message from

Mail Collectors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Collectors A Mail Collector is how you tell VPOP3 to collect incoming mail. Each Mail Collector is associated with one or more Connections. The VPOP3 Connector Schedule determines when each Connection is run. Mail Collector General Tab Each Mail Collector has a General

Outgoing Message Scripting

Anonymous (anonymous@undisclosed.example.com) — 2024-03-21T10:49:54+00:00

Outgoing Message Scripting Every time VPOP3 adds a message to the Outgoing mail queue, it runs a script called outmessage.lua. Scripts are stored as files in the VPOP3 directory in VPOP3 v6.6 and earlier, or managed through the Settings -> Scripts page in VPOP3 v6.7 and later.

Spamfilter Quarantine Viewer

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Quarantine Viewer Settings -> Spamfilter -> Quarantine Viewer The Quarantine Viewer lets you see messages which have been quarantined by the VPOP3 Spam Filter. As an administrator you can see quarantined messages for any user, and release them if appropriate. If you release a message, it will be sent into the original recipient's Inbox, not into your Inbox.

Mail Connectors -> Mail Senders -> SMTP Direct

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Mail Senders -> SMTP Direct VPOP3 can be configured to send mail directly to the recipient's mail server (or the recipient's mail service provider). Usually this is only used if you have a high-end business class Internet connection - such as a leased line, or your mail server is co-located in a data centre. Attempts to use SMTP Direct sending on a dial-up/ADSL/Cable/FTTC/etc connection may be problematic since the receiving mail server may think you a home user who has been …

SMTP -> General tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP -> General tab This page is reached from Services -> SMTP Server, then the General tab. This page lets you set general settings for the SMTP service component of VPOP3. The SMTP service is how users send outgoing mail, and how incoming SMTP messages arrive. Service Name

SMTP Reputation Stats

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Reputation Stats (Added in v6.20) If you receive email by direct incoming SMTP (not via an ISP or filtering service) then you can tell VPOP3 to report sender reputation statistics back to VPOP3. This is enabled/disabled in the Settings -> Misc Settings page.

Users.AutoresponderConditions table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users.AutoresponderConditions table The Users.AutoresponderConditions table contains a record of all autoresponder trigger conditions created in VPOP3. These tell VPOP3 when a particular autoresponder should fire for a particular user. Each autoresponder can have zero or more conditions. An autoresponder with zero conditions will never fire but can be reactivated later by adding a new condition.

Can I add two licences together?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Can I add two licences together? No, you cannot add VPOP3 licences together. If you have a 10 user licence, and you need more users, you need to upgrade to the next step (25 users in this case). You cannot buy a 5 user licence and add it to the existing 10 user licence.

IMAP4 Mail Protocol

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

IMAP4 Mail Protocol IMAP4 (Internet Mail Access Protocol version 4) is a more advanced protocol than POP3. With IMAP4 your mail is stored and manipulated on the mail server. So, if you move a message from one folder to the other, the message is moved on the server. If you send a message, your mail client will (usually) put a copy into your 'Sent Items' folder. If you delete a message, it is deleted from the server, and so on.

What is the VPOP3 Antivirus solution?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is the VPOP3 Antivirus solution? “VPOP3 Antivirus” is a new product to replace the avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus uses the popular 'ClamAV' virus scanner to scan incoming and outgoing messages for viruses.

421 4.3.2 VPOP3 SMTP Server access disabled - content scanner problem!

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

421 4.3.2 VPOP3 SMTP Server access disabled - content scanner problem! This usually happens if the “VPOP3 AV” virus scanner has a problem it can't automatically recover from. This may be a fatal error, or a licencing issue. You can check this on the Settings

550/553 Not Permitted error from BT Internet's mail servers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550/553 Not Permitted error from BT Internet's mail servers BT Internet's mail servers only allow messages to be sent from 'approved' email addresses. If you try to send messages from other addresses BT's mail servers may return a '550 Not Permitted' error, a '553' error, or may silently discard the message depending on what their server feels like doing today.

552 5.2.3 Message too large - contact your administrator

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

552 5.2.3 Message too large - contact your administrator Or 552 5.2.3 Message exceeds fixed maximum message size If this error message is coming from VPOP3 when you are sending a message, it means that the message you are sending is prohibited by your VPOP3 settings. There are two places where the size limit could be set.

Socket Error 10053 - An established connection was aborted by the software in your host machine.

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10053 - An established connection was aborted by the software in your host machine. Error 10053 means that an established connection has been dropped. There are three descriptions of this error message we know about, but the descriptions are given by Windows, so they may vary depending on your version of Windows:

Socket Error 10055 - No Buffer Space Available

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10055 - No Buffer Space Available Error 10055 means that Windows has run out of TCP/IP socket buffers because too many connections are open at once. Things to check if this happens are: * Is there any other TCP/IP software running on the same PC as VPOP3 - eg a proxy server

Attachments have been removed or renamed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Attachments have been removed or renamed If you have received an email and one or more of its attachments have been removed or renamed, it might be a result of Attachment Filtering. You can inspect the filtering rules by going to Administration Settings -> Settings ->

How to Backup VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Backup VPOP3 By default VPOP3 v3 and later will automatically perform a daily backup of the database into a file called DBBACK-x.DMP, where the backup file rotates on a weekly basis (DBBACK-0.DMP is Sunday's backup, DBBACK-1.DMP is Monday's backup, etc).

Calendars

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Calendars To use the calendar facility in VPOP3 you need a CalDAV aware client. We have tested it with the free Mozilla Sunbird & Lightning products as well as the emClient email client. These products need a URL to be able to access the CalDAV data store. Once you have the URL (see below), copy it into the

Database Maintenance

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database Maintenance VPOP3 uses the PostgreSQL database server for most of its data storage. Normally this will not require any special maintenance, because it will manage itself. To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs…

How to Delete a User

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Delete a User To delete a user from VPOP3, go to Users -> Accounts, select the user you wish to delete, and press the Delete button. Deleting an administrator You cannot delete the user as whom you are currently logged into the VPOP3 settings (e.g.

-ERR Mailbox Locked error

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

-ERR Mailbox Locked error If your email client displays an '-ERR Mailbox Locked' or '-ERR [IN-USE] Mailbox Locked' error when trying to log into VPOP3 it means that the mailbox is locked. The POP3 standard requires that POP3 mailboxes have an 'exclusive lock' on them when they are in use. This means that only one POP3 client can access the mailbox at once. Also, if a POP3 mailbox is currently accessing a mailbox, then no IMAP4, Webmail or administrator access is allowed to the mailbox at the s…

Fax Printer Driver Address Book

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Fax Printer Driver Address Book The VPOP3 Fax Printer Driver obtains address book details using LDAP. So, you must make sure that the VPOP3 LDAP service is enabled, and that the Fax Printer Driver has the correct VPOP3 address, and the same TCP/IP port defined to access the LDAP service as VPOP3 is using.

Forwarded Emails Not Arriving

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Forwarded Emails Not Arriving If you are having problems having VPOP3 forward incoming messages to an external address, but sending messages directly to that address works OK, and forwarding internal messages to that address works OK, then the problem may be the SMTP return address which VPOP3 is using.

Initial Configuration Tasks

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Initial Configuration Tasks After installing VPOP3, you will need to get into the VPOP3 settings. The easiest way of doing this is to find the VPOP3 Status Monitor in the Windows task tray. Right-click this icon, and choose 'VPOP3 Settings'. (If that doesn't work, see this article to troubleshoot Status Monitor problems). Alternatively, on the VPOP3 PC, you can go to Start

"How To" Articles

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:20:50+00:00

"How To" Articles Installation/Upgrades * Download VPOP3 * Install VPOP3 * Move VPOP3 * Upgrade VPOP3 * Upgrade VPOP3 to version 5.x or 6.x from version 4 or earlier * Upgrade VPOP3 to version 7.x from version 6 or earlier * Upgrade VPOP3 to version 8.x from version 7 or earlier * Upgrade VPOP3 to version 9 or later from version 7 or 8 * Performance Requirements * Installation Checklist General Configuration * Initial Configuration * Users * Add an Alias * Create…

Inbox size is zero but mailbox size is not zero

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Inbox size is zero but mailbox size is not zero In the VPOP3 settings sometimes, on the user account list the “Inbox Count” is shown as zero, but the “Mailbox Size” is not zero. This is not a bug, or mistake - the two figures are showing different things.

Installation Errors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation Errors This page lists some errors which may occur during installation and the solution. In general, do NOT 'ignore' any errors unless we tell you to. If you have to retry an installation, when it is an upgrade from versions 1 - 4 going to version 5 or later, then make sure you have told the installer to install the database. Sometimes a partial installation will make the installer think that the database is already installed.

How to install PostgreSQL to use another port

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to install PostgreSQL to use another port If the VPOP3 computer has a version of PostgreSQL older than version 8.3 installed for other software, and you can't/don't want to remove that you need to set up the PostgreSQL 8.3 or later for VPOP3 to use a different TCP/IP port number.

LAN Forward Warning: 452 (4.3.1 Insufficient system resources)

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LAN Forward Warning: 452 (4.3.1 Insufficient system resources) If you get this message in VPOP3 it means that VPOP3 is trying to forward a message on to another mail server (probably Microsoft Exchange Server), and that other server is rejecting the message with the error

How to make VPOP3 re-download POP3 messages from the ISP

Anonymous (anonymous@undisclosed.example.com) — 2026-04-06T17:57:00+00:00

How to make VPOP3 re-download POP3 messages from the ISP If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it. If, during this time, you want to make VPOP3 download those messages again, then you can do so.

How to move messages between users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the

How to configure Mozilla Thunderbird

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Mozilla Thunderbird This article won't show you all the possible settings in Thunderbird, because there are so many. Thunderbird is one of the most powerful & flexible email clients available at the time of writing, especially if you use IMAP4 (with VPOP3 Enterprise).

Trying to perform administrative tasks without rights

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Trying to perform administrative tasks without rights This problem can have two symptoms: * When trying to access the VPOP3 settings you get an error “You are trying to perform an VPOP3 administration task while logged in as a non-administrator

PostgreSQL server won't start due to damaged log files

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

PostgreSQL server won't start due to damaged log files If the PostgreSQL server won't start at all, because its transaction logs are damaged, you will probably need to recreate the database store totally. To rebuild the database: * Open a command prompt and find the VPOP\pgsql folder

Problems sending mail via BT from your own domain

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Problems sending mail via BT from your own domain BT Internet only allow you to send mail through their mail servers from your BT Internet address or other registered address. Attempts to send from other addresses will give you a 553 SMTP error message.

How to remove messages from the outbound queue

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to remove messages from the outbound queue To delete messages from the VPOP3 'OutQueue': * log into the VPOP3 settings * go to the Users page * click on the OutQueue entry in the accounts list. This will show you a list of all the messages waiting to be sent by VPOP3

Sharing IMAP4 folders

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sharing IMAP4 folders Some email clients will allow you to share IMAP4 folders from within the client itself (eg eM Client) or have plugins to allow this (eg Mozilla Thunderbird with the Imap-ACL extension). In that case, you will need to see the documentation for that to set up sharing.

Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet This error happens when you have multiple TCP/IP subnets on your network. The computers which are on different subnets from the VPOP3 computer will not be able to see VPOP3 whilst VPOP3 is connected to the Internet (through a dial-up connection). Whenever VPOP3 is offline, it will work correctly.

Spanish Webmail Language File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spanish Webmail Language File Copy/paste the text below to a file 'spanish.lng' or 'espanol.lng' in the VPOP3 directory. (Spanish users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=Especificar aca el usuario de Correo bookmarksnotsupported=Disculpe, pero su navegador no soporta esta funcion. loginfailed=Login Fallido - Favor reintente nuevamente invalidlogin=Detalles del login inválidos…

Timeout problems downloading/uploading messages with attachments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Timeout problems downloading/uploading messages with attachments There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn't mean the problem is being caused by VPOP3.

Troubleshooting Tips

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Troubleshooting Tips Telnet One of the most basic, and useful, tools for troubleshooting email systems is a Telnet client. Installing Telnet Client Unfortunately, since Windows XP, Microsoft do not install the Telnet client into Windows by default, so you may need to install the Telnet client yourself.

How To Upgrade VPOP3 to version 5 or later

Anonymous (anonymous@undisclosed.example.com) — 2019-11-08T15:37:52+00:00

How To Upgrade VPOP3 to version 5 or later Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.

Use Download Rules for incoming POP3 message filtering

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Use Download Rules for incoming POP3 message filtering If you have VPOP3 retrieving messages from a POP3 account on an ISP, then you can use Download Rules to do basic filtering on incoming messages. (If you have incoming SMTP, then use SMTP Rules instead) Download rules cannot perform all mail filtering tasks. For more features,

User receiving other users' messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User receiving other users' messages Message Monitoring If the subject has a prefix starting with {mon- (eg {mon-internal, {mon-incoming, {mon-outgoing) then this probably means that you have set up Message Monitoring on your system, with the monitor target set to the person who is receiving the other users' messages.

Using a Mobile Phone with VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using a Mobile Phone with VPOP3 Many people want to use a mobile phone to send/receive their email nowadays. This is usually easy to do with VPOP3. The recommended way is to have the phone connect directly to VPOP3 for sending/receiving email. To do this, you need to do three things:

Using VPOP3 with Microsoft Exchange Server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using VPOP3 with Microsoft Exchange Server You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as described in the online help.

How To Move VPOP3 Version 2 to a New PC

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:06:44+00:00

How To Move VPOP3 Version 2 to a New PC (Also applies to version 1.x) To move VPOP3 to a new PC you should go through the following steps: * Copy the VPOP3 files * Copy the VPOP3 directory and subdirectories from the old PC to the new PC. (If you are moving to Windows Vista/2008/7/2012/8 or later, do NOT copy the files to a 'Program Files' folder on the new PC. Recent versions of Windows have special protection for those folders, which is not compatible with VPOP3)

How to move the VPOP3 Message Store to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to move the VPOP3 Message Store to a new PC Use this option if you want to have VPOP3 running on one PC, but have the message store database on another PC. Manually Install PostgreSQL on the new PC Download the 'pgInstaller' version of PostgreSQL from the

Move VPOP3 Version 3 or 4 to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:09:08+00:00

Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC

Move VPOP3 Version 5 (or later) to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2026-04-21T11:12:40+00:00

Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC

VPOP3 Deleting messages as 'old' messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Deleting messages as 'old' messages If VPOP3 says 'deleting old message' in the status window activity log that means that it has seen the unique ID of that message before, longer ago than the time specified for VPOP3 to leave messages on the server, so it thinks that the message is an old message, and so deletes it.

SMTP Relay Protection in VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Relay Protection in VPOP3 SMTP Relay Protection should be used on ALL SMTP mail servers (such as VPOP3) which have a permanent connection to the Internet. You may also want to use it on servers which are only connected occasionally via a dial-up connection.

VPOP3DB Service doesn't exist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3DB Service doesn't exist If VPOP3 v3 or later won't start, and you find that the VPOP3DB (or PostgreSQL-VPOP3) service does not exist in the Windows Services list, it may be that you have just moved VPOP3 and made a mistake following the move procedure or something has removed the service for some reason.

LAN Forward Warning: 452 (4.3.1 Insufficient system resources)

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

MessageView4 Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

MessageView4 Replacement Use: ~messageview4~ Parameters: * “headers” (optional - “y” means show full headers, otherwise show condensed headers) * “msgformat” (optional - specifies format of 'message' in result. “text” means UTF8 text, otherwise UTF8

Autoresponders - v3 and v4

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponders - v3 and v4 This section lets you define an autoresponder for a user. An autoresponder is a message which is sent back in response to a message which arrives in this user's mailbox. The Autoresponder Type can be set to None, Simple Autoresponder

Connections

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Connections In VPOP3 a Connection tells VPOP3 how to 'connect' to the Internet. VPOP3 supports up to 10 Connections, which can be either network connections or Dial-Up connections (using a modem) A Connection is linked to one Mail Sender and zero or more Mail Collectors.

Database files used in VPOP3 2.x

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database files used in VPOP3 2.x VPOP3 2.x usually uses SQLite 2.8.3 as its database engine. This stores databases in discrete *.db files in the VPOP3\_database directory on the server PC. We do not recommend that you access these databases directly unless you know what you are doing, and we strongly discourage the alteration of data in the databases directly unless technical support request you to.

Import Users From File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Import Users From File VPOP3 supports the importation and exportation of users, via a CSV file (see for a specification of the CSV file format). NOTE: This process is not designed to provide a complete backup of user data, nor is it intended to facilitate moving VPOP3 to a new computer. Instead, see the following relevant pages:

Incoming SMTP Mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Incoming SMTP Mail If you have an incoming SMTP mail feed, then the mail server sending mail to you will connect to your VPOP3 computer to send the mail. The mail connection is controlled by the sending computer. IMPORTANT If you have a permanent Internet connection with a static IP address, the usual way of having incoming SMTP is to configure your

LAN Forwarding

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LAN Forwarding LAN Forwarding is a feature of VPOP3 where it can send messages to another mail server using SMTP. This other mail server is usually on your local network (LAN), hence the name, but it can actually be anywhere that has a permanent network connection to VPOP3. VPOP3 will send messages using

Lists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Lists The Lists section in VPOP3 lets you view and manage the various types of 'List' which VPOP3 supports * Distribution Lists * Mailing Lists * Forwardings * ODBC Mailing Lists * Groups Using a list A list will contain zero or more 'members' (usually email addresses) which can be messaged all at once. To send a message to all the members of a list, you will usually send an email to the listname at a valid domain.

Lua SMTP Relay Control

Anonymous (anonymous@undisclosed.example.com) — 2025-08-14T09:24:55+00:00

Lua SMTP Relay Control Every time VPOP3 is going to send messages via SMTP Relay, it runs a script called relayout.lua in the VPOP3 directory. Global Variables This script may have global variables, depending on your version of VPOP3. In VPOP3 3.0.0L and later, there are two read-only global variables set at the start of the script:

SMTP Server Lua Scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-05-08T08:23:35+00:00

SMTP Server Lua Scripting The SMTP Server Lua Script is called SMTPSVR.LUA and can be edited from the Settings -> Scripts page in the VPOP3 settings. This script is called whenever an instance of the VPOP3 SMTP server is launched - ie whenever someone opens a connection to port 25 on the VPOP3 server to send it a message, whether from a local user or an incoming SMTP message.

Misc -> External Fax Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> External Fax Tab Settings -> Misc Settings -> External Fax The External Fax tab is for use with some external fax server applications which work by collecting mail from a POP3 mailbox. If a Fax Server Mailbox is selected, then VPOP3 will automatically send any locally sent mail to that mailbox if the recipient is local, but doesn't match another local address (a user, list, mapping etc),

Misc -> General Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> General Tab VPOP3 Host Name The VPOP3 Host Name is used by VPOP3 when it is telling other mail software what it is called. For instance, when it connects to another SMTP server it will send the host name as the parameter for the HELO or EHLO command, and when an SMTP client connects to VPOP3, it announces its name in the welcome banner as required by the SMTP standard.

msgaudit Database table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

msgaudit Database table This can (optionally) contain data showing how messages have been handled (eg deleted, moved, etc) * id - incrementing ID of msgaudit entry * datetime - the date & time the event occurred * component - which VPOP3 component performed the event

Route incoming POP3 mail by parsing message headers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Route incoming POP3 mail by parsing message headers This routing method is generally used if you have a catch-all or 'multi-catch' mailbox with your Internet provider. With this method, VPOP3 will look at the To/Cc and other fields in the message headers to try to work out who the message is for. If the recipient is not listed in the headers (eg for BCCd mail) it may not be able to automatically detect who the message is for.

Running database updates within a transaction

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Running database updates within a transaction This is a trick which database experts use, because they have learned (often the hard way) that a simple mistype can trash a database... Before running any database query which can alter the database (UPDATE, DELETE, INSERT, DROP, CREATE, ALTER) begin a database transaction using the

SMTP Server -> IDS/IPS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Server -> IDS/IPS The IDS/IPS tab lets you set logging and automatic blocking parameters for the IDS (Intrusion Detection System) and IPS (Intrusion Prevention System) component of the SMTP server. SMTP servers are regularly attacked, both by incoming mail attacks (spam/viruses etc) and relay attacks (by spammers and other malware distributors trying to send mail through them). Because of this, there is a system in VPOP3 which will track attack attempts on the SMTP service and can automat…

Spam Filter Rules

Anonymous (anonymous@undisclosed.example.com) — 2023-01-18T15:57:13+00:00

Spam Filter Rules VPOP3 Versions 2.1.7 and later have a built-in spam filter system which supports a simple script language optimised for content- and spam-filtering of email messages. This reference contains a definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 are released, more language features may be added, so this reference indicates in which version of VPOP3 a particular feature was added.

Spamfilter Script Configuration tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Script Configuration tab You reach this tab by going to Settings --> Spam Filter -> General, and then choose the General tab. The Spamfilter script has various settings that can be changed to alter the behaviour of the spamfilter. These are defined in the script, so may change with different versions of the script. The settings are currently:

Spam Filter Rules: IfMatch

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: IfMatch Statement IfMatch Version 2.1.7+ Purpose Allows you to perform a regular or substring match on a variable or part of the message being processed IfMatch statements require a data parameter and a search value, in the format

Spam Filter Rules: Include

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Include Statement Include Version 2.1.7+ Purpose Including other files within the spam rules To include another file within the spam rules, insert a line saying ''Include '' There should not be any quotes around the filename to include, even if it contains spaces. Note that all files are within the same 'scope', so variables defined in one file will be visible within all subsequent included files.

Spam Filter Rules: Variables

Anonymous (anonymous@undisclosed.example.com) — 2023-08-14T16:01:01+00:00

Spam Filter Rules: Variables The VPOP3 spam filter script language supports simple variables. In most places these are specified as ${}, but in some places they are just specified as - for instance where a statement always puts its result into a variable.

Useful Database Queries

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T11:02:32+00:00

Useful Database Queries Below are some database (SQL) queries which may be useful in some situations. You can run these from the 'psql' program at the command prompt. Some can also be run from the Settings -> Database -> Query page in the VPOP3 settings.

User Delivery Script

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User Delivery Script (VPOP3 v6.5 or later) If there is a /delivery.lua script, this Lua script can override VPOP3's message delivery options. You can edit this in the Settings -> Scripts page in the settings. This script affects how VPOP3 will handle how messages being delivered to this user are handled.

Prune Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Prune Rules The Edit User -> Prune Rules tab can be used to create/edit rules which cause messages to be automatically deleted according to specified criteria. To add or edit a “prune rule”, press the Add Rule button. This will add a new rule to the table, with a set of default settings. Don't worry, this rule doesn't take effect until you press the Submit button.

VPOP3.GetMessagePart

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3.GetMessagePart The Lua function 'VPOP3.GetMessagePart' retrieves a MIME part of the message currently being processed. This function is only available in the ProcessMessage function of the POP3CLT.LUA or SMTPSVR.LUA scripts. It takes one parameter: * The MIME part 'Path' from the MimeStructure parameter to the ProcessMessage function

VPOP3.GetMessagePartBody

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3.GetMessagePartBody The Lua function 'VPOP3.GetMessagePartBody' retrieves the content of a MIME part of the message currently being processed. This function is only available in the ProcessMessage function of the POP3CLT.LUA or SMTPSVR.LUA scripts. It takes one parameter:

Webmail Menu bar

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Webmail Menu bar The Webmail Menu bar within VPOP3 webmail enables you to quickly perform relevant actions. The Menu has six main headings; of which, three have multiple options. Option Active Function V Notes Message Mail and View Message tabs Opens/closes Message menu

Spamfilter White/Blacklists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter White/Blacklists This lets you set whitelists & blacklists for the spam filter. There are four lists you can manage. The Whitelist Addresses & Blacklist Addresses lists let you specify sender email addresses to check. With the default rule weights, if a sender's address is on the Whitelist, it will be allowed through the spam filter, and if it is on the Blacklist it will be blocked. If an address is on both the Whitelist and the Blacklist, they will cancel each other out, and the me…

DokuWiki

Anonymous (anonymous@undisclosed.example.com) — 2022-10-01T11:32:39+00:00

DokuWiki wiki:dokuwiki DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database. It is loved by users for its clean and readable syntax. The ease of maintenance, backup and integration makes it an administrator's favorite. Built in

SMTPClientAllowRemove Action

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTPClientAllowRemove Action (VPOP3 Enterprise Only) This removes an entry to the SMTP Client Allow list. The data specified is: * IPAddress - the IP address to add. This can be an individual IP address or a CIDR address (IPv4 and IPv6 addresses are allowed)

SMTPClientBlockRemove Action

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTPClientBlockRemove Action (VPOP3 Enterprise Only) This removes an entry to the SMTP Client Block list. The data specified is: * IPAddress - the IP address to add. This can be an individual IP address or a CIDR address (IPv4 and IPv6 addresses are allowed)

SMTPIDSEvents Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTPIDSEvents Replacement Use: ~smtpidsevents~ This returns the latest entries from the SMTP client logging database. It will return 100 entries unless the count parameter is specified in the URL, in which case that will specify the maximum number of entries to return.

Can you remotely log into our VPOP3 computer to fix a problem?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Can you remotely log into our VPOP3 computer to fix a problem? We can remotely log into your VPOP3 computer if you wish. However, this is not a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis (

DNSSEC

Anonymous (anonymous@undisclosed.example.com) — 2019-09-19T13:41:29+00:00

DNSSEC DNSSEC (Domain Name System Security Extensions) is used to secure DNS records and prevent them from man-in-the-middle attacks and spoofing. DNSSEC has been around for 10 years, but it has generally not been widely adopted for various reasons, but it is

Encryption

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Encryption There are several different encryption methods used on the Internet which are relevant to VPOP3. Current versions of VPOP3 Basic will be able to connect to other POP3 or SMTP servers using either SSL or TLS. This allows you to use VPOP3 to access services such as GMail which require SSL/TLS.

POP3 Protocol

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Protocol POP3 is the most basic email protocol for collecting mail which is in common use. Almost all email client programs (such as Microsoft Outlook & Outlook Express, Mozilla Thunderbird, etc) can collect mail using POP3. With POP3, mail is usually downloaded by the email client and stored on the user's local PC. It is then deleted from the mail server, so the only copy is on the user's PC. Any mail folders etc are all managed on the user's PC.

Support Remote Access facility

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Support Remote Access facility If you use a paid technical support option we have the facility to remotely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well.

What are the limitations of the Home User licence

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What are the limitations of the Home User licence The VPOP3 Home User licence allows you to have up to 5 users for a lower price than the standard 5 user licence, but there are some restrictions in functionality. These are described below: * There is no Mailing List Server (you can still have distribution lists)

What is Software Maintenance?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance.

Windows Server Port Conflicts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Windows Server Port Conflicts LDAP Server Conflict When you run VPOP3 on a server edition of Windows you may receive an error saying LDAP server not started - couldn't bind socket port 389 (10048) This error happens because VPOP3 contains an LDAP (Lightweight Directory Access Protocol) server for its global address book functionality, and the Windows 2000/2003 'Active Directory Service' also uses LDAP as its mechanism. These two services are conflicting.

FATAL: connection limit exceeded for non-superusers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

FATAL: connection limit exceeded for non-superusers This error means that there are too many connections to the PostgreSQL database server. VPOP3 having exclusive use of database If only VPOP3 is using the PostgreSQL database, then you can reduce the number of connections that VPOP3 will make to the database at once. This is set in the VPOP3 settings at

421 4.3.2 VPOP3 SMTP Server access disabled - low memory!

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

421 4.3.2 VPOP3 SMTP Server access disabled - low memory! This error means that VPOP3 has detected that there is not enough free memory available on the server. If this happens it refuses to accept new messages because that may make the PC crash and possibly lose data.

Socket Error 10054 - The virtual circuit was reset by the remote end

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10054 - The virtual circuit was reset by the remote end Error 10054 means that the connection between VPOP3 and a remote computer (eg the ISP or another computer on your LAN) was disconnected by something outside of VPOP3. This is often caused by anti-virus software or Internet security/firewall on the VPOP3 machine but it could be any of a number of things. Any software or hardware that is sitting between VPOP3 and the ISP could be the root cause.

Socket Error 10503 - No More Data

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10503 - No More Data Error 10503 means that the connection between VPOP3 and a remote computer (normally your ISP) was dropped at an unexpected time. This is different from the error 10054 in that this is a controlled line drop. One way this can happen is if the ISP's POP3 server uses an obsolete standard which allows it to drop the connection if a POP3 'LIST' command is performed on an empty mailbox. The current standard requires that the connection is not dropped until the clien…

Alternative method of automatically starting VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Alternative method of automatically starting VPOP3 VPOP3 usually automatically starts as a Windows service. Sometimes this does not work, either because other services need to start first, or Windows is going very slowly at startup, causing the database service to time out, or there are certain database control files which did not get cleared after a previous Windows shutdown.

Archiving not saving messages on a shared drive

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Archiving not saving messages on a shared drive If the VPOP3 archive facility is reporting “Possible error accessing main store directory” and the archive store directory is a drive on another network computer, then there are a few possible difficulties that you have to be aware of.

How to automatically forward spam to the PSCS spamtrap

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to automatically forward spam to the PSCS spamtrap Spam filter companies use “spamtraps” to catch samples of spam for analysis so filters can be updated. We do this here as well. Most types of spam are already caught by our spam traps, however sometimes people get lots of spam which gets through the filter because their particular type of spam does not currently get sent to our spam traps.

Autoresponders / Out of Office

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponders / Out of Office VPOP3 has an autoresponder facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' replies, but it is not limited to that use. To set an autoresponder, the administrator can edit the user and go to the

Configure Email Signatures

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configure Email Signatures * Global Signatures * Personal Signatures * Webmail Signatures Notes When creating a signature it is generally best to keep it as short as possible. Disclaimers & confidentiality notices in emails are generally regarded as having little or no legal significance, so lengthy signatures just use up bandwidth.

Configure SRS

Anonymous (anonymous@undisclosed.example.com) — 2025-08-18T15:28:11+00:00

Configure SRS In VPOP3 8.8 and later, you can use Lua scripting to implement 'SRS' (Sender Rewriting Scheme') in VPOP3 This involves adding a couple of functions to rewrite outgoing return paths in 'relayout.lua' or 'mxout.lua' as appropriate and a couple of functions to redirect rewritten bounce message recipients in 'smtpsvr.lua'

Copy Outgoing mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Copy Outgoing mail Sometimes people need to copy outgoing mail for various reasons. There are several ways of doing this in VPOP3 depending on your exact requirements: * Message Monitoring - this copies all outgoing, incoming and/or internal mail sent by/to specific users to another specific user

How to Create a Connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Create a Connection There are two ways that VPOP3 can be configured to connect to the Internet. Which one you use depends on the service provided by your ISP. Using a Permanent 'Always On' Connection This is the most common connection method. It assumes you are connecting to the Internet via a router which is permanently connected. In this scenario VPOP3 simply needs to connect to the router so setting up VPOP3 is very simple.

How to create a Mail Sender

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to create a Mail Sender In VPOP3 a Mail Sender tells VPOP3 how to send mail out to another mail server, usually for sending mail across the Internet. To create a mail sender, go to the VPOP3 Settings, then Mail Connectors. In the Mail Senders section on the left, choose

Creating Extra SMTP Services

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Creating Extra SMTP Services In VPOP3 Enterprise (not VPOP3 Basic) you can create multiple SMTP services. This can be useful if you want VPOP3 to listen on different ports and/or have different settings. There are two ways of doing this. Have a single SMTP service listening on multiple ports or IP addresses

Data stream contained NUL character

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Data stream contained NUL character Description of the problem NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using

Database & Disk Caching

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database & Disk Caching Disk Caching One key point is that, like all other high-end databases, PostgreSQL should not be run on a server with disk level write back caching. With write back caching, the disk will report data as being written to disk when it is still in the disk's cache memory. If the power then fails, this data is lost and can cause database corruption. As long as the database server really knows when the data has been written to disk, power failure will not cause database corru…

VPOP3 Database Size

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Database Size The VPOP3 directory is stored in the VPOP3\pgsql\data folder and subfolders. If you are concerned about the size of the VPOP3 database, there are several factors which may make the database larger than you would expect: * The VPOP3 database contains a lot more information than just messages in mailboxes. This can include settings, outgoing messages, historical logging information, statistical information for the spamfilter, information about archived messages, etc. Also,…

Delete OutQueue messages directly from the database

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Delete OutQueue messages directly from the database If there is an extremely large number of messages (eg hundreds of thousands) in the VPOP3 OutQueue, then it may take a very long time for VPOP3 v5 and later to start as it check the message database tables for consistency during initialisation.

Don't download big messages during the working day using Download Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Don't download big messages during the working day using Download Rules Say you don't want to download messages over 10,000,000 bytes long between 8:00am and 6:00pm. To do this, create a download rule as: * Rule Type: Ignore * Match Type: All Conditions

Error Message Handling

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error Message Handling VPOP3 will normally send an error message to the Main Administrator every time it encounters an error. We recommend you leave it like this in most cases - if an error message occurs repeatedly, then it usually means there's an underlying problem which needs resolving rather than ignoring.

Error Messages

Anonymous (anonymous@undisclosed.example.com) — 2025-10-06T15:21:37+00:00

Error Messages This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the

Exceptions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Exceptions An exception happens if VPOP3 encounters a problem it did not expect. In some cases it can recover automatically, but in other cases that isn't possible. Common causes VPOP3 2.6 and earlier In VPOP3 2.6 and earlier it was quite common for there to be database corruption problems with the SQLite database which was used in those versions.

Full Text Search

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Full Text Search In VPOP3 Enterprise v7.0 a facility for full-text-search on message content was added. Because the full-text-search indexes can be quite big, this facility is optional. For several reasons, the full-text-search is stored in a separate PostgreSQL database. This means that it is not backed up with your standard backups. After a restore, the full-text-search index can be rebuilt from the raw message content.

General instructions for setting up an email client

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

General instructions for setting up an email client If your specific email client program is not listed, you can set up any other email client by using the following instructions: * In your email client create a new 'account' * For the incoming and outgoing server name/address use the

Handling mail for multiple incoming domains

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Handling mail for multiple incoming domains VPOP3 can easily handle mail for several incoming domains. Exactly how you do it depends on the exact situation. All domains are 'aliases' If the domains are aliases of each other, for instance, you have 'mycompany.com' and 'mycompany.org', both of which are the same, so each address at mycompany.com also exists at mycompany.org, and the emails go to the same people regardless of which domain is used, then you simply configure the domains in the ma…

Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service This requires VPOP3 v6 or later. The following instructions are for Mac OS X v10.7.5 but should work with similar versions. We have not been able to create an account by going to System Preferences

Incoming SMTP Feed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox:

How to install the VPOP3 Status Monitor on other PCs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to install the VPOP3 Status Monitor on other PCs The VPOP3 status monitor icon is run by a separate program from VPOP3, which communicates with VPOP3 using TCP/IP. This means that this program can be installed on any PC which can connect to the VPOP3 computer using TCP/IP (on port 5109 by default).

We installed a new router and now nothing works

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

We installed a new router and now nothing works If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn't seem to work afterwards. This is because it may be that the new router allocates new IP addresses on your network.

Internet Explorer 10 Issues

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Internet Explorer 10 Issues If you are using IE10 with VPOP3 prior to v6.2, then you may have issues accessing the VPOP3 Webmail and/or admin settings. These can usually be solved by telling IE10 to use 'compatibility mode'. Alternatively, using another web browsers such as

SMTP error 'Invalid HELO name'

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP error 'Invalid HELO name' When sending mail you may get an error from the remote SMTP server saying something like 'Invalid HELO name' This happens if the host name configured in VPOP3 does not look like a valid Internet host name (e.g. 'mail.domain.com'). Some SMTP servers don't bother checking this value because it has no authentication value at all, but a few do check that it looks correct.

ISP needs SSL connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

ISP needs SSL connection A few ISPs use a non-standard and not recommended system of encrypting connections to their SMTP mail servers. These generally are called 'SSL' connections and work on an alternate port other than the standard SMTP port 25. (The correct way to encrypt connections is to use a system called TLS which works on the standard SMTP port).

Message Downloads Not Completing

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Downloads Not Completing The normal reason for message downloads not completing is that a third-party antivirus program is scanning the messages and getting stuck at some point. We recommend that the first thing you do is to temporarily disable the email scanning part of any antivirus program or Internet Security software on the VPOP3 computer (other than those integrated fully with VPOP3 - i.e. 'avast! for VPOP3' or 'Sophos SAV Interface'). Usually that will solve the problem.

Outlook/Windows Messaging reports "No transport provider is available"

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook/Windows Messaging reports "No transport provider is available" If Outlook or Windows Messaging reports No transport provider is available when trying to connect to VPOP3, it can mean several things. (This must be a contender for “the world's most meaningless error message

How to Obtain Error Logs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Obtain Error Logs As part of diagnosing a support issue our support team may ask you to send them various log files. This page explains how to obtain the right files at the right time. How Logging Works Under its default settings VPOP3 logs a minimal amount of information about what it is doing to various files in the main VPOP3 directory. When investigating a support issue it is often the case that we will need you to switch on logging to extra files or increase the level of detail be…

How to Obtain Message Headers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Obtain Message Headers Most people are familiar with mail headers such as From:, To:, Subject: etc. but there are many more which most people never see. Quite often we need to see the full internet mail headers from an e-mail that is causing problems. This article explains how to get hold of them in some of the more common e-mail clients.

Obtaining Windows Event Log

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Obtaining Windows Event Log Sometimes, the VPOP3 technical support team may need to see entries from the Windows Event log, especially those relating to VPOP3 or the PostgreSQL service. If there are too many entries simply to copy, you can save them to a file to email to technical support.

Outlook behaviour when deleting messages from IMAP4

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook behaviour when deleting messages from IMAP4 When you delete a message in Outlook it marks the message as deleted (putting a line through it). You have to 'purge' the mailbox to actually delete the message. See this Microsoft article for more information on this.

Performance Requirements

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Performance Requirements The performance requirements for VPOP3 depends on many factors, so we can't give specific details for any scenario. How to detect limiting factors * Use the Windows Performance Monitor (perfmon.msc) * Add counters for:

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The ping command is a useful way of diagnosing network problems. It's similar to the sonar ping in a submarine. It sends out a signal to a specified machine and waits for a response to be echoed back. * Open a command prompt * Type ping www.pscs.co.uk. You should see a display like this:

POP3/Webmail/IMAP4 can't see a user's messages, but the administrator can

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3/Webmail/IMAP4 can't see a user's messages, but the administrator can Version 2.x only. This problem does not occur with version 3 or later. This problem can happen if the user's message index database has become damaged. The POP3, Webmail & IMAP4 services get the message summary data from the database, whereas the administrator console gets the message information directly from the message files on the disk, so if the database is corrupted, the administrator console can still see the mess…

Problems accessing VPOP3 Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Problems accessing VPOP3 Settings If you have problems accessing the VPOP3 settings: * Go to Start -> Programs -> VPOP3 -> Configure VPOP3 on the VPOP3 computer. That should open up a web browser and take you to the login page * If VPOP3 doesn't show the login page, and shows a '403' error page instead, that means that the access restrictions for the WebMail service have been restricted so that this computer cannot access the WebMail service.

Problems sending messages to spam@

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Problems sending messages to spam@ If a VPOP3 user forwards a message to spam@, then the VPOP3 spam filter will train itself that that message was spam. If, when you forward the message, you get an error message like: Subject: Mail Delivery Failure Delivery Failure Report. The following message was incorrectly addressed. Recipient: "spam" is unrecognised.

How to Restore a backup of VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Restore a backup of VPOP3 The instructions below are to restore a full backup. You may also be able to recover deleted messages if you do not need to restore a full backup. Version 5 or later If you just need to restore a database backup, see steps 4 to 7 below.

Restore a single user's mailbox or folder in v3 or v4

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restore a single user's mailbox or folder in v3 or v4 To restore a single user's Mailbox or folder is currently only possible in VPOP3 Enterprise, and requires a second PC to act as a temporary VPOP3 server. You need to: * Restore your latest VPOP3 backup to another PC (a temporary VPOP3 server)

Restricting the number of recipients sent to

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restricting the number of recipients sent to Some ISPs set restrictions on the number of recipients that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of recipients that you are allowed to send per message or per connection.

Restricting the number of messages sent

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restricting the number of messages sent Some ISPs set restrictions on the number of messages that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of messages that you are allowed to send per connection. Restriction of messages per connection

Seeing where a message came from

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Seeing where a message came from Sometimes you need to check to see where a message really came from. The 'From:' email address is easily forged, so that cannot be relied upon. The first thing you have to do is to get the full message headers. These may look daunting, but are very useful for problem diagnosis.

Sending mail from different email addresses or domains

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sending mail from different email addresses or domains VPOP3 does not (by default) place any restrictions on which email addresses or domains you can send mail from. However, there may be external restrictions on which email addresses/domains you can send from. For instance, if you send mail through your ISP's mail server, they may only allow you to send mail from specific addresses, or the domain you send mail from may have a sender policy defined, such as

Setup steps for multiple POP3 accounts at the ISP

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setup steps for multiple POP3 accounts at the ISP * Set up all the local users you need in the 'Users' page in the VPOP3 settings. The usernames & passwords do not have to have any relation to the ISP's accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3.

Status Monitor is open during installation

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Status Monitor is open during installation During installation, if the installer says that the VPOP3 Status Monitor is open, and won't let you install VPOP3, that means that Windows is refusing to let the installer overwrite the VPOP3STATUS.EXE program. Usually that means that it is currently running.

Upgrading VPOP3 to version 8.x from v7 or earlier

Anonymous (anonymous@undisclosed.example.com) — 2020-09-03T15:07:34+00:00

Upgrading VPOP3 to version 8.x from v7 or earlier VPOP3 v8.x uses PostgreSQL 10 as its database engine, which is the latest supported 32 bit version of PostgreSQL. Later versions of PostgreSQL are 64-bit only, which means we cannot use them while continuing to support 32 bit versions of Windows.

Using VPOP3 Advanced Features with LAN Forwarding

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using VPOP3 Advanced Features with LAN Forwarding If you are wanting to use any of VPOP3's advanced features (such as mailing lists, message monitoring, wildcard aliases etc) because you are LAN forwarding to a less capable server, then you will usually need to have VPOP3 do all its normal message routing functions initially, then, as the final stage have it forward the messages on to the other server.

v3/4 - Move the message store to a new folder/drive

Anonymous (anonymous@undisclosed.example.com) — 2018-12-05T15:25:24+00:00

v3/4 - Move the message store to a new folder/drive This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is. * Stop VPOP3 * Stop PostgreSQL

How to move VPOP3 V3 to a new folder

Anonymous (anonymous@undisclosed.example.com) — 2018-12-05T15:25:41+00:00

How to move VPOP3 V3 to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop PostgreSQL * Remove the PostgreSQL service * Move VPOP3 to the new folder

v5 - Move the message store to a new folder/drive

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:10:42+00:00

v5 - Move the message store to a new folder/drive Here is an alternative method, which may be simpler, but only moves the data, not the whole database store (which is a subtle difference) This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is.

How to move VPOP3 V5+ to a new folder

Anonymous (anonymous@undisclosed.example.com) — 2021-03-19T16:01:48+00:00

How to move VPOP3 V5+ to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop VPOP3DB * Remove the VPOP3DB service * Move VPOP3 to the new folder

VPOP3 2.x crashes when user tries to download mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 2.x crashes when user tries to download mail If VPOP3 2.x crashes when a user tries to download mail, there are a few possible causes we know of: * A virus scanner or Internet security software is interfering with the connection between VPOP3 and the email client and is either terminating VPOP3 deliberately, or is blocking VPOP3 causing another part of it to crash

VPOP3 Historical Logger Backlog

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject

VPOP3 Is Responding Slowly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Is Responding Slowly If VPOP3 is responding slowly to users there are several common causes: * The VPOP3 server disk may be badly fragmented. Defragment the server disk(s). Note that sometimes the Windows defragmenter will say that the disk doesn't need defragmenting even if it does, so it is best to do it anyway. Also, there is a better free defragmenter available called

Web Based Administration

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Web Based Administration VPOP3 is administered through your web browser. You can access the administration settings by going to Start -> Programs -> VPOP3 -> Configure VPOP3 in Windows on the PC where VPOP3 is installed, or by right-clicking on the VPOP3 status monitor icon in the task tray, and choosing

VPOP3 Status Monitor Problems

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Status Monitor Problems The VPOP3 Status Monitor is the program which shows the little (usually red) postbox icon in the Windows task tray. This usually launches automatically from the Windows startup group. This program is VPOP3Status.EXE on the disk, or can be run manually from

VPOP3 Server Access Not Allowed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Server Access Not Allowed If you get an error like: -ERR VPOP3 Server access not allowed! when trying to access VPOP3, then this means that the relevant server's IP Access Restrictions defined in VPOP3 do not allow access from your client computer.

Error message: Your connection has been blocked temporarily - Try again later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error message: Your connection has been blocked temporarily - Try again later If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later or Server access temporarily blocked! Please try again later

AutoresponderInfo Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

AutoresponderInfo Replacement Use: ~autoresponderinfo~ Required parameter: responderid - the ID of the autoresponder This returns a JSON structure containing the details of the specified autoresponder. The return structure is an object containing:

Version 5 Web Mail API

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Version 5 Web Mail API This section is only relevant for people who may want to access the WebMail features from their own scripts, or want to customise the standard Webmail pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time.

Database query to alter LAN Forwarding rules for one server to go to another

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the queued messages to go to the new server. (Note that, if planning ahead, it may be easier to use DNS

Database query to alter LAN Forwarding rules for one server to go to another

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the LAN forwarding rules to point to the new server. (Note that, if planning ahead, it may be easier to use

Message Archive -> Offline Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive -> Offline Tab Settings -> Message Archive -> Offline Tab. The Offline tab lets you tell VPOP3 to move old archived messages to an alternative store, such as CD/DVD or external drive etc. VPOP3 will create a ZIP file containing the old messages. The archive index will still remember the messages, and the name of the ZIP file they are contained in, so you will still be able to search for messages on date, sender, subject, etc, but not on the message content.

Attachment Processing Script

Anonymous (anonymous@undisclosed.example.com) — 2022-11-24T09:29:03+00:00

Attachment Processing Script (Added in v7.6) This script has functions to allow message attachments to be altered: * NeedsRecode * NeedsRewrite * GetRename * GetContentDispositionLine (added in v7.8) * IsLockNeeded * RewriteAttachment

Autoresponder Commands

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponder Commands This article only applies to VPOP3 v4 and earlier A VPOP3 autoresponder can contain special text strings to create special behaviour, in addition to plain text as part of the response. There are three types of 'command' *

Settings -> Database

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Database The Settings -> Database page lets you configure the use of the back-end database which VPOP3 uses for configuration data, message storage and other uses. Tabs * Backups * Query * Connection * Message Store * Restore

Database -> Backups Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Backups Tab The Backups tab lets you specify how VPOP3 will make its daily backup of its database. We strongly recommend that you backup the database regularly in case of disk problems or file corruption. You can use the VPOP3 backup feature, or manually backup the PostgreSQL database using the pg_dump command, or use another program to backup the PostgreSQL database if you wish. Note that a simple disk copy will

Database -> Message Store Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Message Store Tab This tab says how VPOP3 handles its message store Message Store The Delay while moving messages setting tells VPOP3 how quickly to import messages into the new database structure if it was upgraded from version 2.x or earlier. Usually this is OK to be left as it is, but if there is some special requirement to import the messages more quickly, you can decrease this number, but that will increase the load on the server.

Database -> Restore Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Restore Tab This tab is only in VPOP3 Enterprise (v5 and later), and is for performing a partial (mailbox/mail folder) restore of the database. To do a full restore of the database, or for VPOP3 Basic/Standard, see the “Restore a Backup of VPOP3” topic Using the

Database schema used in VPOP3 5.x

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database schema used in VPOP3 5.x Note that all information in this section is subject to change. We do not guarantee that the database schema will remain constant, even between minor upgrade versions, so use this information at your own risk. Do not alter the database schema used by VPOP3 (including indexes, triggers & functions) or your whole VPOP3 data store may collapse.

Download Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Download Rules Download rules are a facility in VPOP3 where it can look at message summary information before downloading a message from an ISP POP3 mailbox (they do not work on incoming SMTP messages - use SMTP Rules for that) To edit download rules, go to

Settings -> Global Address Book

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Global Address Book The VPOP3 global address book allows users to access a shared address book from any email client which supports the 'LDAP' protocol (most modern email clients do, but they may call it 'directory service' Importing Entries

Group a user's folders into letter groups

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T11:12:42+00:00

Group a user's folders into letter groups This is useful in VPOP3 Enterprise if you have a large folder with many subfolders and want to group the subfolders into other subfolders based on their first letter For example, if you have * Customers

LAN Forwarding Queue Status

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LAN Forwarding Queue Status To view the LAN Forwarding Queue Status, go to Settings -> Local Mail -> LAN Forwarding -> Queue Status The LAN Forwarding Queue shows the messages which VPOP3 has currently got queued to be sent to another mail server on your network using SMTP. The LAN Forwarding Queue status page shows a simple list of the messages waiting to be sent. The four columns in the table show:

LDAP Schema in VPOP3 4.x

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LDAP Schema in VPOP3 4.x Hierarchical Structure LDAP data is stored as a hierarchical database with the 'DN' (Distinguished Name) of the object as the key. The DN is made up of the various 'Relative DNs' used to navigate to the desired object, placed in reverse order, separated by commas.

Logging

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Logging Activity Summary Reports You can tell VPOP3 to send you a daily summary report each day. To do this check the box to say Send daily summary logs to, and choose the appropriate user (or “Main Administrator” if you want the reports to be sent to the

Lua Scripting

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T23:49:01+00:00

Lua Scripting Lua is a simple scripting programming language often used for embedding in other applications. VPOP3 uses it to customise behaviour in places where most people will be happy with the default behaviour, but occasionally people will want to do something more complicated. Rather than having lots of extra options to complicate things for most users, we have opted to go for a more flexible scripting facility.

Lua SMTP MX Control

Anonymous (anonymous@undisclosed.example.com) — 2026-02-24T15:49:48+00:00

Lua SMTP MX Control Every time VPOP3 is going to send messages using direct MX sending, it runs a script called mxout.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). Global Variables Starting with v8.8, the following global variables are defined:

Mail Connectors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors Mail Connectors tell VPOP3 how to send and receive mail from the outside world, or other mail servers. This page lets you set: * Connections - how VPOP3 connects to the outside world * Mail Collectors - how VPOP3 collects mail from remote mail servers *

Mail tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail tab The Mail tab within VPOP3 webmail enables you to manage your sent and received messages. As you can see from the screenshot, the page is divided into three main sections: Menu bar General tab bar Status bar [Mail tab - VPOP3 Version 5 Webmail] Page structure Mail toolbar The Mail toolbar contains the following buttons:

Management Scripting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Management Scripting In VPOP3 Enterprise, from version 6.17 there is the facility to run Lua scripts manually or according to a schedule. These scripts can do things like access mail folders & messages and perform some maintenance on them. Creating a new script

Message Monitoring

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Monitoring Message monitoring in VPOP3 will tell VPOP3 to send a copy of all the outgoing, internal and/or incoming mail from/to specified users to be sent to another specified user. In the current versions of VPOP3, all monitored messages are sent to the same user (or list), you cannot specify different recipients for different monitored users. (This may be something that is added/enhanced in the future)

Misc Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc Settings This page contains some settings for VPOP3 which there is no other obvious place for them to go. * General Tab * DNS Tab * Disk/Memory Checking Tab * External Fax Tab * BATV Tab * Proxy Tab * Advanced Tab * Network Tab * Bandwidth Pools

POP3 Server -> General Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Server -> General Tab Services -> POP3 Server -> General tab This page sets the general settings for the POP3 service component in VPOP3. The POP3 service is how users collect their email from VPOP3 using a POP3 email client Service Name The Service Name is a name you give the service for your reference. It is only used in administrative displays and logging, so the name doesn't matter. Most people leave it at the default.

Quarantine tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Quarantine tab The Quarantine tab within VPOP3 webmail is where you view and manage messages that have been quarantined by VPOP3's spam filter. As you can see from the screenshot, unlike many of the other webmail tabs, it is not divided into multiple sections:

VPOP3 Reference

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Reference This is a reference guide for VPOP3 version 3 or later's settings. For details on how to do things, rather than what a particular button does, see the how to section. Also see the online manual: * Users * Lists * Mappings * Mail Connectors * Services * Settings * Status * Reports * About * Status Monitor *

Mail Connectors -> Connector Schedule

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Connector Schedule The Connector Schedule tells VPOP3 when to connect to send mail using Mail Senders and collect mail using Mail Collectors. It does not affect incoming SMTP over a permanent connection, or LAN Forwarding. The connection schedule also tells VPOP3 when to check for updates to the

Scheduled Task Script

Anonymous (anonymous@undisclosed.example.com) — 2021-08-09T10:55:07+00:00

Scheduled Task Script Note that this functionality is only available in VPOP3 Enterprise VPOP3 Enterprise can run Lua script periodically to do custom background tasks. It can run a function every minute, 5 minutes, hourly or daily. The Lua script is stored in a file called

Scheduling Management Scripts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Scheduling Management Scripts VPOP3 runs a script called scheduler.lua in the background, it will periodically call functions in this script at approximately 1 minute, 5 minute, 1 hour and 1 day intervals. These times are only approximate so should not be relied upon for timing.

Send Admin Message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Send Admin Message It is possible for administrator users to send a bulk email message to an entire group or list. To begin composing an email, go to the Administration Settings -> Users page, and click Send Admin Message. This should then open a window, which allows you to specify various options.

Mail Sender Advanced Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Sender Advanced Settings Mail Connectors -> Mail Senders -> (name) -> Advanced Advanced Domain Filtering For VPOP3 v6.11 and later, see the Domain Filtering section of the user manual. The Domain Filtering box lets you restrict which email messages are sent via this Mail Sender. You specify each rule on a separate line, and the message will be sent if it matches any sender rule

SMTP Direct Sender Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Direct Sender Settings Mail Connectors -> Mail Senders -> SMTP Direct Sender -> Settings tab The SMTP Direct Settings tab lets you set how VPOP3 will send mail using SMTP Direct DNS Servers to Use This setting tells VPOP3 the IP addresses of the DNS servers it should use to find the recipients' mail servers. Separate multiple addresses with commas.

Services

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Services This page lets you see and manage the services which VPOP3 provides for other programs, such as email clients. These are how users communicate with VPOP3. * General * POP3 Server * SMTP Server * IMAP4 Server (VPOP3 Enterprise Only) * Password Server * Finger Server * LDAP Server * WebMail Server * Status Server * NNTP Server

SMTP -> Load Limiting tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP -> Load Limiting tab This page is reached from Services -> SMTP Server, then the Load Limiting tab. Here you can set limits on how many active SMTP sessions there are, and other related settings. This lets you limit the load on the VPOP3 server. This is especially important if VPOP3 is performing spam filtering on incoming SMTP messages, because the spam filter can add considerable load. You can reduce the spamfilter load by using the

Mail Connectors -> Mail Senders -> SMTP Relay

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Mail Senders -> SMTP Relay VPOP3 can be configured to send through an SMTP Relay server (sometimes known as a smarthost). This is the usual configuration for small/medium sized businesses and home users. If you have a dial-up, ADSL, Cable, FTTC etc connection, then your Internet Provider will normally give you access to their SMTP relay service.

SMTP Server -> Spam Reduction

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Server -> Spam Reduction The Spam Reduction tab lets you configure various ways VPOP3 can reduce spam and email address spoofing Domainkeys “Domainkeys” is a way of signing a message to show that it comes from the person it claims to come from. The system is too complex to go into here, but it essentially takes key parts of the message header, as well as the message body and creates a PKI digital signature on it, using a 'private key' on your system. The receiving end will find the same…

Spam Filter Rules: Comments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Comments In the spam filter scripts, blank lines are ignored. Any line beginning with a # character is treated as a comment. Comments must be on a line of their own; there is no way to add a comment to the end of a line. Examples

Allow messages through from a specific IP address

Anonymous (anonymous@undisclosed.example.com) — 2022-01-25T11:59:27+00:00

Allow messages through from a specific IP address This script allows messages through the spam filter if they arrive at VPOP3 from a specific SMTP sender (only when the message is sent directly to VPOP3 using SMTP, not via another server). Add the following to the spamrules_userlocal.txt file. This script file gets processed on all messages.

Spam Filter Rules: AddHeader

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: AddHeader Statement AddHeader Version 2.1.7+ Purpose Allows you to add, replace or remove the specified header line in the message headers The AddHeader statement requires the full header line in one continuous string, in the format

Spam Filter Rules: Convert

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Convert Statement Convert Version 2.4.9+ Purpose Allows you to convert data from one form to another The Convert statement requires a data parameter, conversion method and variable name, in the format Convert

Spam Filter Rules: CopyBag

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: CopyBag Statement CopyBag Version 6.17+ Purpose Copies the contents of one bag into another bag The CopyBag statement requires an operator, “from bag” name and “to bag” name, in the format AddBag

Status

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Status The VPOP3 Status screen has two tabs * Server Status * Sessions Server Status The Server Status tab is essentially a copy of the VPOP3 Status Monitor information. * Connection Status - this shows the 'online' status of VPOP3. If it says idle, it does not mean VPOP3 is not working, or not doing anything, it just means that it is not currently sending or collecting mail from the Internet.

VPOP3 Status Monitor

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Status Monitor The VPOP3 status monitor allows users to see what VPOP3 is doing, and also, optionally, to send/receive simple 'instant messages' between local users. Different users can have different permissions for the status monitor. They can be set for all administrators or non-administrators on

Status Monitor (port 5109) protocol

Anonymous (anonymous@undisclosed.example.com) — 2019-08-19T08:58:45+00:00

Status Monitor (port 5109) protocol This page documents the protocol used between VPOP3 and the Status Monitor. It's not intended for any other purpose, so it's a bit limited, but in certain cases you may find this useful Login Before the Status Monitor receives any updates or can issue commands it must log in using a user's credentials.

Useful other things

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Useful other things Scripts/batch files/etc which may be useful * batch file to end a database backup

Message Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Rules The Edit User -> Message Rules tab can be used to create/edit rules which are processed when messages arrive in a User's mailbox. They can be used to copy messages, mark them as read, delete them, etc VPOP3 will process Message Rules in the order they appear in the list. If you want to change the order of the rules, you can drag & drop them into the correct order. Usually when VPOP3 has processed a rule, it will go on to check further rules, but you can use the

Permissions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Permissions This section lets you configure the permissions that a particular user has. Allowed Protocols The Allowed Protocols section lets you specify which services this user has access to. Note that these settings affect access to the whole service. If you want users to be able to access a service from some IP addresses, but not from others, then use the

User Routing Script

Anonymous (anonymous@undisclosed.example.com) — 2023-03-27T10:32:18+00:00

User Routing Script If there is a /user_redirect.lua script, this Lua script can override VPOP3's message routing options. You can edit this either in the Settings -> Scripts page in the settings, or via the 'Routing' tab in the user's settings in the VPOP3 administration console. This script affects how VPOP3 will handle how messages

Users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users The Users page shows the list of users, as well as giving you some actions which you can perform use the user list. * Import users from file * Import users from Windows * Export users to file * Bulk Add Users * Edit User Welcome Message * Send Admin Message * Edit a User User List Outgoing Messages Just above the main user list is an entry Outgoing Message Queue. Clicking on this will let you see which messages are waiting to be sent out, and you can delete/

Users.Users table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users.Users table The Users.Users table contains a record of all users created in VPOP3. Columns * usernumber - this is a number which is used to refer to the user in other database tables * username - this is the text name of the user username is case insensitive and is indexed in lower case, so to take advantage of the index use something like

VPOP3 Webmail Help

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Webmail Help Webmail is a way of accessing your mail using a normal web browser. It is designed to be close in functionality to a 'normal' email client, so should be straightforward to use. If you use VPOP3 Enterprise, then the mail visible through the web browser will be the same as that visible through your IMAP4 email client - the IMAP4 client will synchronise with Webmail.

VPOP3.GetMessagePartHeader

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3.GetMessagePartHeader The Lua function 'VPOP3.GetMessagePartHeader' retrieves a MIME section header of the message currently being processed. This function is only available in the ProcessMessage function of the POP3CLT.LUA or SMTPSVR.LUA scripts. It takes one parameter:

VPOP3.SaveAttachment

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3.SaveAttachment The Lua function 'VPOP3.SaveAttachment' saves an attachment from the message being processed to a file This function is only available in the ProcessMessage function of the POP3CLT.LUA or SMTPSVR.LUA scripts. It takes two parameters: * number - attachment number to save

What is IMAP4

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is IMAP4 IMAP4 (Internet Mail Access Protocol V4) is a new mail retrieval protocol which can be used as an alternative to the POP3 (Post Office Protocol V3). The main difference between IMAP4 and POP3 is that with POP3 the messages are only stored temporarily on the mail server until they are downloaded to the email client where the messages are stored, manipulated, searched etc. With IMAP4 the messages are stored permanently on the server, and they are manipulated, searched etc on the ma…

Welcome to your new DokuWiki

Anonymous (anonymous@undisclosed.example.com) — 2022-10-01T11:32:39+00:00

Welcome to your new DokuWiki Congratulations, your wiki is now up and running. Here are a few more tips to get you started. Enjoy your work with DokuWiki, -- the developers Create your first pages Your wiki needs to have a start page. As long as it doesn't exist, this link will be red: