PSCS Wiki

French Webmail Language File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile…

Spanish Webmail Language File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spanish Webmail Language File Copy/paste the text below to a file 'spanish.lng' or 'espanol.lng' in the VPOP3 directory. (Spanish users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=Especificar aca el usuario de Correo bookmarksnotsupported=Disculpe, pero su navegador no soporta esta funcion. loginfailed=Login Fallido - Favor reintente nuevamente invalidlogin=Detalles del login inválidos…

Address Book tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Address Book tab The Address Book tab within VPOP3 webmail enables you to manage your lists of contacts and add those contacts into a new or existing message. Substantial alterations to the interface were introduced in version 5. Both interfaces are documented.

Exchange 2007

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Exchange 2007 You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as normal.

German Webmail Language Page

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie müssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen …

Setting up VPOP3 to work with Exchange 2003

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up VPOP3 to work with Exchange 2003 The instructions below are for Exchange Server 2003. For other versions of Exchange see here. You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server.

Move VPOP3 Version 3 or 4 to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:09:08+00:00

Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC

Formatting Syntax

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T16:00:10+00:00

Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing

How To Allow Mail Relay Through VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2025-05-21T07:57:18+00:00

How To Allow Mail Relay Through VPOP3 If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well. This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn't know who that user is. This can cause a problem if unauthorised users try to send mail through…

Incoming SMTP Feed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox:

Move VPOP3 Version 5 (or later) to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2026-04-21T11:12:40+00:00

Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC

Lost Licence Details

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Lost Licence Details If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicable) to search for it as it is a time consuming task. If you need us to do this search, then email sales@pscs.co.uk.

How to Backup VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Backup VPOP3 By default VPOP3 v3 and later will automatically perform a daily backup of the database into a file called DBBACK-x.DMP, where the backup file rotates on a weekly basis (DBBACK-0.DMP is Sunday's backup, DBBACK-1.DMP is Monday's backup, etc).

How to configure Outlook 2010

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Outlook 2010 In many ways, configuring Outlook 2010 is a similar to configuring Outlook 2007. The biggest difference you are likely to notice is the new “Ribbon” interface, in place of the traditional menu bar (File, Edit, View, etc.) Email

Problems accessing VPOP3 Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Problems accessing VPOP3 Settings If you have problems accessing the VPOP3 settings: * Go to Start -> Programs -> VPOP3 -> Configure VPOP3 on the VPOP3 computer. That should open up a web browser and take you to the login page * If VPOP3 doesn't show the login page, and shows a '403' error page instead, that means that the access restrictions for the WebMail service have been restricted so that this computer cannot access the WebMail service.

Sending mail through your Gmail account

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sending mail through your Gmail account According to Google, the settings for sending mail through Gmail are: Outgoing Mail (SMTP) Server - requires TLS or SSL: smtp.gmail.com (use authentication) Use Authentication: Yes Port for TLS/STARTTLS: 587 Port for SSL: 465

Database query to list messages in the LAN forwarding queue waiting to go to a specific server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to list messages in the LAN forwarding queue waiting to go to a specific server The VPOP3 settings show the first 100 messages in the LAN forwarding queue. Usually this is sufficient as the LAN forwarding queue is usually nearly empty, but in case of a problem it may be much bigger. The database queries below let you list just messages going to a specific server.

Lua SMTP Relay Control

Anonymous (anonymous@undisclosed.example.com) — 2025-08-14T09:24:55+00:00

Lua SMTP Relay Control Every time VPOP3 is going to send messages via SMTP Relay, it runs a script called relayout.lua in the VPOP3 directory. Global Variables This script may have global variables, depending on your version of VPOP3. In VPOP3 3.0.0L and later, there are two read-only global variables set at the start of the script:

Message Monitoring

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Monitoring Message monitoring in VPOP3 will tell VPOP3 to send a copy of all the outgoing, internal and/or incoming mail from/to specified users to be sent to another specified user. In the current versions of VPOP3, all monitored messages are sent to the same user (or list), you cannot specify different recipients for different monitored users. (This may be something that is added/enhanced in the future)

Spam Filter Rules: Goto

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Goto Statement Goto Version 2.1.7+ Purpose A mechanism for directing the script towards a specified label The Goto statement requires a label name, in the format Goto Labels are single word entries that appear on a line of their own, immediately preceded by the colon (:) character. The colon character is not part of the label name.

Allow Remote Access to VPOP3 Mailboxes

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Allow Remote Access to VPOP3 Mailboxes Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc. These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don't have a permanent Internet connection, see

Delete an outgoing message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Delete an outgoing message To delete an outgoing message, go into the VPOP3 settings, then go to the 'Users' page. At the top of the page will be a line saying Outgoing Message Queue. Click on that line, and this will show you all the messages waiting to go out. You can now select the message(s) in question, and press the

We installed a new router and now nothing works

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

We installed a new router and now nothing works If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn't seem to work afterwards. This is because it may be that the new router allocates new IP addresses on your network.

How to configure Mozilla Thunderbird

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Mozilla Thunderbird This article won't show you all the possible settings in Thunderbird, because there are so many. Thunderbird is one of the most powerful & flexible email clients available at the time of writing, especially if you use IMAP4 (with VPOP3 Enterprise).

How to configure Outlook 2007

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Outlook 2007 Email SMTP Authentication To set up SMTP authentication in Outlook 2007, if your VPOP3 requires it, go to Tools -> Account Settings, select your email account and press Change.... Then, press the More Settings... button

Spam Quarantine

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Quarantine By default, when the VPOP3 spam filter detects a message as being spam, it will go to the user's quarantine. Users can release messages from the quarantine by going to their webmail page and selecting the message from the quarantine list there.

Recovering messages from corrupted database into fresh database

Anonymous (anonymous@undisclosed.example.com) — 2025-09-11T13:48:07+00:00

Recovering messages from corrupted database into fresh database If the VPOP3 message database is corrupted, then one option is to build a fresh database and restore the settings into it, then recover the messages from the old database using the 'Message Restore' function in VPOP3. This has minimal downtime, but old messages will not all be available until the restore has completed. New messages will be available quickly, and you will be able to send messages.

v3/4 - Move the message store to a new folder/drive

Anonymous (anonymous@undisclosed.example.com) — 2018-12-05T15:25:24+00:00

v3/4 - Move the message store to a new folder/drive This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is. * Stop VPOP3 * Stop PostgreSQL

v5 - Move the message store to a new folder/drive

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:10:42+00:00

v5 - Move the message store to a new folder/drive Here is an alternative method, which may be simpler, but only moves the data, not the whole database store (which is a subtle difference) This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is.

Global Signature

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Global Signature You can set a Global Signature in VPOP3 by going to Settings -> Global Signature The Global Signature option lets you tell VPOP3 to add a standard piece of text or HTML to the bottom of all outgoing messages. You can create just a plain text, or

Groups

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Groups In VPOP3 a 'group' is mainly an administrative feature. If you only wish to have a list of email addresses to send messages to under one address, you should use the 'List' feature instead. The main function of Groups is to let you set certain user attributes for a whole group of users at once.

SMTP Direct Sender Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Direct Sender Settings Mail Connectors -> Mail Senders -> SMTP Direct Sender -> Settings tab The SMTP Direct Settings tab lets you set how VPOP3 will send mail using SMTP Direct DNS Servers to Use This setting tells VPOP3 the IP addresses of the DNS servers it should use to find the recipients' mail servers. Separate multiple addresses with commas.

Autoresponder

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponder An autoresponder is a way of automatically replying to messages as they arrive in a user's mailbox. In VPOP3, an incoming message must arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, but not keep the original message, then make sure the message arrives in the mailbox (eg by using an 'Assistant'…

Autoresponders / Out of Office

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponders / Out of Office VPOP3 has an autoresponder facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' replies, but it is not limited to that use. To set an autoresponder, the administrator can edit the user and go to the

Backscatter

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Backscatter In email, “backscatter” is the term used if you send bounce messages back to spam messages. As most spam messages use forged email addresses, then the bounce messages will go to an innocent person, who will find them very annoying. Stopping VPOP3 from sending Backscatter

Copy Outgoing mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Copy Outgoing mail Sometimes people need to copy outgoing mail for various reasons. There are several ways of doing this in VPOP3 depending on your exact requirements: * Message Monitoring - this copies all outgoing, incoming and/or internal mail sent by/to specific users to another specific user

Make VPOP3 retry outgoing messages immediately

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Make VPOP3 retry outgoing messages immediately If VPOP3 has a temporary problem sending a message it will retry it later. When it will retry it depends on how many times it has already tried to send it, and is based on the 'Sender Retry' setting in the Mail Connectors

Outgoing Mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outgoing Mail * Create a Mail Sender * Route MX Sent (Direct) Outbound Mail Through Your ISP's Relay Server * ISP needs SSL connection * ISP needs you to connect on port 587 * ISP needs SMTP Authentication * ISP Needs POP3 Before SMTP Authentication * Limit size of sent mail * Require SMTP Authentication when users send mail to VPOP3 * Sending different users' mail through different ISP relay accounts * Restricting number of messages sent (per hour etc) * Restricting numbe…

Restore selected mail folders or mailbox in VPOP3 v5 or later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restore selected mail folders or mailbox in VPOP3 v5 or later (This option is only available in VPOP3 Enterprise) First - if the problem is that messages were deleted very recently (the default is within 3 days), you can probably use the Undelete feature in VPOP3.

Sender Policy Framework / SPF

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sender Policy Framework / SPF SPF is a system used to tell mail servers which IP addresses can send mail from which domains. It is designed to reduce 'spoofing' of email addresses. For instance, if you receive an email message from your bank, your mail software can check that it came from an IP address authorised to send mail from your bank, and treat the message with suspicion if it didn't come from an authorised IP address.

Using VPOP3 with Microsoft Exchange Server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using VPOP3 with Microsoft Exchange Server You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as described in the online help.

How To Setup VPOP3 Service Security

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Setup VPOP3 Service Security VPOP3 can be configured to restrict access to its various services depending on the client computer's IP address. This is useful if you want to allow access from only certain IP addresses (eg within your LAN) and prevent access from other IP addresses (eg the Internet).

Database query to alter LAN Forwarding rules for one server to go to another

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the queued messages to go to the new server. (Note that, if planning ahead, it may be easier to use DNS

Database -> Restore Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Restore Tab This tab is only in VPOP3 Enterprise (v5 and later), and is for performing a partial (mailbox/mail folder) restore of the database. To do a full restore of the database, or for VPOP3 Basic/Standard, see the “Restore a Backup of VPOP3” topic Using the

Lua SMTP MX Control

Anonymous (anonymous@undisclosed.example.com) — 2026-02-24T15:49:48+00:00

Lua SMTP MX Control Every time VPOP3 is going to send messages using direct MX sending, it runs a script called mxout.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). Global Variables Starting with v8.8, the following global variables are defined:

Mail Sender Advanced Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Sender Advanced Settings Mail Connectors -> Mail Senders -> (name) -> Advanced Advanced Domain Filtering For VPOP3 v6.11 and later, see the Domain Filtering section of the user manual. The Domain Filtering box lets you restrict which email messages are sent via this Mail Sender. You specify each rule on a separate line, and the message will be sent if it matches any sender rule

Useful Database Queries

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T11:02:32+00:00

Useful Database Queries Below are some database (SQL) queries which may be useful in some situations. You can run these from the 'psql' program at the command prompt. Some can also be run from the Settings -> Database -> Query page in the VPOP3 settings.

Permissions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Permissions This section lets you configure the permissions that a particular user has. Allowed Protocols The Allowed Protocols section lets you specify which services this user has access to. Note that these settings affect access to the whole service. If you want users to be able to access a service from some IP addresses, but not from others, then use the

What's new in version 5 webmail?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What's new in version 5 webmail? This is a list of some of the most noticeable changes to VPOP3's webmail interface for version 5. For a more detailed list of changes, view our bugtracker. [VPOP3 Version 5 - mobile compatible webmail] Mobile compatible webmail If you access version 5 webmail from a mobile device, you will probably be redirected to the mobile compatible version. It is a cut-down version of Webmail, which retains the key features, but doesn't utilise the extra features which w…

1069 or 7000 Login Failure error when starting VPOP3DB service

Anonymous (anonymous@undisclosed.example.com) — 2019-11-13T15:35:55+00:00

1069 or 7000 Login Failure error when starting VPOP3DB service A 1069 or 7000 login failure error when starting the VPOP3DB service usually means that something is 'wrong' with the vpop3postgres account in Windows - the password may have expired, or someone may have reset the password.

How To Encrypt Sessions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Encrypt Sessions VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted. This requires an SSL Certificate to be created for VPOP3.

Handling mail for multiple incoming domains

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Handling mail for multiple incoming domains VPOP3 can easily handle mail for several incoming domains. Exactly how you do it depends on the exact situation. All domains are 'aliases' If the domains are aliases of each other, for instance, you have 'mycompany.com' and 'mycompany.org', both of which are the same, so each address at mycompany.com also exists at mycompany.org, and the emails go to the same people regardless of which domain is used, then you simply configure the domains in the ma…

The ISP needs POP3 before SMTP authentication

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The ISP needs POP3 before SMTP authentication Some ISPs (especially in Germany) require you to log on to collect your POP3 mail before they will allow you to send any mail through their SMTP relay servers. VPOP3 actually connects to the POP3 server and SMTP server at the same time, so usually it will not have successfully logged onto the ISP's POP3 server before it tries to start sending mail.

Out of Disk Space When Sending Mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Out of Disk Space When Sending Mail The first thing you should do is check that there is enough free disk space on the disk where VPOP3 is installed. VPOP3 requires a certain amount of free space before it will allow new messages to be sent, so the disk might not be totally full, but VPOP3 will still report that there is insufficient disk space when you try to send a new message. This buffer zone is designed to help prevent the disk totally filling up, which can cause lots of bigger problems!

Restricting the number of recipients sent to

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restricting the number of recipients sent to Some ISPs set restrictions on the number of recipients that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of recipients that you are allowed to send per message or per connection.

Using VPOP3 Spam Filtering with LAN Forwarding

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using VPOP3 Spam Filtering with LAN Forwarding When using the VPOP3 Spam filter with LAN forwarding you need to be aware a bit of how it works. The spam filter will only quarantine messages which are going to a VPOP3 user. This is because that user needs to be able to log into VPOP3 to be able to view their quarantined messages.

How to move the VPOP3 Message Store to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to move the VPOP3 Message Store to a new PC Use this option if you want to have VPOP3 running on one PC, but have the message store database on another PC. Manually Install PostgreSQL on the new PC Download the 'pgInstaller' version of PostgreSQL from the

Spamfilter Whitelist & Blacklist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Whitelist & Blacklist The VPOP3 spamfilter has a whitelist and a blacklist for sender addresses. It also has a whitelist and blacklist for words/phrases. You can view these lists in the VPOP3 settings by going to Settings -> Spamfilter ->

Database query to list ALL messages in the LAN forwarding queue

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to list ALL messages in the LAN forwarding queue The VPOP3 settings show the first 100 messages in the LAN forwarding queue. Usually this is sufficient as the LAN forwarding queue is usually nearly empty, but in case of a problem it may be much bigger. The database queries below may help in that situation.

SMTP Service - Filtering

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service - Filtering The SMTP Server -> Filtering tab lets you set up filtering of messages going through the VPOP3 SMTP service. This may be incoming SMTP messages, or locally sent messages. SMTP Rules SMTP Rules let you create custom rules for processing messages as they go through the VPOP3 SMTP service.

Windows Server Port Conflicts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Windows Server Port Conflicts LDAP Server Conflict When you run VPOP3 on a server edition of Windows you may receive an error saying LDAP server not started - couldn't bind socket port 389 (10048) This error happens because VPOP3 contains an LDAP (Lightweight Directory Access Protocol) server for its global address book functionality, and the Windows 2000/2003 'Active Directory Service' also uses LDAP as its mechanism. These two services are conflicting.

Creating Extra SMTP Services

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Creating Extra SMTP Services In VPOP3 Enterprise (not VPOP3 Basic) you can create multiple SMTP services. This can be useful if you want VPOP3 to listen on different ports and/or have different settings. There are two ways of doing this. Have a single SMTP service listening on multiple ports or IP addresses

Database Maintenance

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database Maintenance VPOP3 uses the PostgreSQL database server for most of its data storage. Normally this will not require any special maintenance, because it will manage itself. To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs…

How to Delete a User

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Delete a User To delete a user from VPOP3, go to Users -> Accounts, select the user you wish to delete, and press the Delete button. Deleting an administrator You cannot delete the user as whom you are currently logged into the VPOP3 settings (e.g.

-ERR Can't open the message file - it's gone!

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

-ERR Can't open the message file - it's gone! If VPOP3 receives the error message “-ERR Can't open the message file - it's gone!” from your ISP's POP3 server when it is downloading messages, this is a symptom of a fundamental bug in your ISP's POP3 server.

How to filter attachments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to filter attachments VPOP3 can filter attachments in several ways. The most general is to use the Settings -> Attachment Processing -> Filtering tab as described below. VPOP3 can also filter attachments using the content/spam filter, or by using an integrated virus scanner.

Forwarded Emails Not Arriving

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Forwarded Emails Not Arriving If you are having problems having VPOP3 forward incoming messages to an external address, but sending messages directly to that address works OK, and forwarding internal messages to that address works OK, then the problem may be the SMTP return address which VPOP3 is using.

Initial Configuration Tasks

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Initial Configuration Tasks After installing VPOP3, you will need to get into the VPOP3 settings. The easiest way of doing this is to find the VPOP3 Status Monitor in the Windows task tray. Right-click this icon, and choose 'VPOP3 Settings'. (If that doesn't work, see this article to troubleshoot Status Monitor problems). Alternatively, on the VPOP3 PC, you can go to Start

Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service This requires VPOP3 v6 or later. The following instructions are for Mac OS X v10.7.5 but should work with similar versions. We have not been able to create an account by going to System Preferences

Setting up an iPhone/iPad/iPod Touch

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up an iPhone/iPad/iPod Touch To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to allow access by remote users (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN). Adding the mail account to your iPhone/iPad

Locked Accounts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Locked Accounts VPOP3 has a security feature which will lock out an account after it has had several failed login attempts. This feature is to make it harder for an attacker to use a brute force or dictionary password attack on an account. The default settings are that after more than 3 attempts to log into an account with an incorrect password, VPOP3 will lock the account for 30 minutes. You can change these settings on the

How to make VPOP3 re-download POP3 messages from the ISP

Anonymous (anonymous@undisclosed.example.com) — 2026-04-06T17:57:00+00:00

How to make VPOP3 re-download POP3 messages from the ISP If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it. If, during this time, you want to make VPOP3 download those messages again, then you can do so.

How to move messages between users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the

How to Obtain Message Headers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Obtain Message Headers Most people are familiar with mail headers such as From:, To:, Subject: etc. but there are many more which most people never see. Quite often we need to see the full internet mail headers from an e-mail that is causing problems. This article explains how to get hold of them in some of the more common e-mail clients.

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The ping command is a useful way of diagnosing network problems. It's similar to the sonar ping in a submarine. It sends out a signal to a specified machine and waits for a response to be echoed back. * Open a command prompt * Type ping www.pscs.co.uk. You should see a display like this:

How to remove messages from the outbound queue

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to remove messages from the outbound queue To delete messages from the VPOP3 'OutQueue': * log into the VPOP3 settings * go to the Users page * click on the OutQueue entry in the accounts list. This will show you a list of all the messages waiting to be sent by VPOP3

Repairing corrupted database

Anonymous (anonymous@undisclosed.example.com) — 2024-01-15T11:35:45+00:00

Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered).

Restore a database backup

Anonymous (anonymous@undisclosed.example.com) — 2025-12-17T09:19:40+00:00

Restore a database backup By default VPOP3 makes a daily backup of the VPOP3 database to a file 'DBBACK-n.DMP' in the VPOP3 installation directory (it is possible to change this in the settings). These are cycled on a weekly basis so you will usually have the last seven days' worth of backups. These can be useful if the database gets damaged somehow.

Restricting the number of messages sent

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restricting the number of messages sent Some ISPs set restrictions on the number of messages that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of messages that you are allowed to send per connection. Restriction of messages per connection

Signing outgoing mail with DKIM

Anonymous (anonymous@undisclosed.example.com) — 2020-07-22T10:32:40+00:00

Signing outgoing mail with DKIM DKIM, also known as DomainKeys Identified Mail, is a form of email authentication that digitally signs emails to prove that they were sent from authorized domains and aren't fake emails. Companies like Google and Yahoo use DKIM to sign their emails and it is becoming ever more popular.

Troubleshooting Tips

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Troubleshooting Tips Telnet One of the most basic, and useful, tools for troubleshooting email systems is a Telnet client. Installing Telnet Client Unfortunately, since Windows XP, Microsoft do not install the Telnet client into Windows by default, so you may need to install the Telnet client yourself.

How To Move VPOP3 Version 2 to a New PC

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:06:44+00:00

How To Move VPOP3 Version 2 to a New PC (Also applies to version 1.x) To move VPOP3 to a new PC you should go through the following steps: * Copy the VPOP3 files * Copy the VPOP3 directory and subdirectories from the old PC to the new PC. (If you are moving to Windows Vista/2008/7/2012/8 or later, do NOT copy the files to a 'Program Files' folder on the new PC. Recent versions of Windows have special protection for those folders, which is not compatible with VPOP3)

How to move VPOP3 V3 to a new folder

Anonymous (anonymous@undisclosed.example.com) — 2018-12-05T15:25:41+00:00

How to move VPOP3 V3 to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop PostgreSQL * Remove the PostgreSQL service * Move VPOP3 to the new folder

How to move VPOP3 V5+ to a new folder

Anonymous (anonymous@undisclosed.example.com) — 2021-03-19T16:01:48+00:00

How to move VPOP3 V5+ to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop VPOP3DB * Remove the VPOP3DB service * Move VPOP3 to the new folder

SMTP Relay Protection in VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Relay Protection in VPOP3 SMTP Relay Protection should be used on ALL SMTP mail servers (such as VPOP3) which have a permanent connection to the Internet. You may also want to use it on servers which are only connected occasionally via a dial-up connection.

VPOP3 Status Monitor Problems

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Status Monitor Problems The VPOP3 Status Monitor is the program which shows the little (usually red) postbox icon in the Windows task tray. This usually launches automatically from the Windows startup group. This program is VPOP3Status.EXE on the disk, or can be run manually from

VPOP3 Server Access Not Allowed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Server Access Not Allowed If you get an error like: -ERR VPOP3 Server access not allowed! when trying to access VPOP3, then this means that the relevant server's IP Access Restrictions defined in VPOP3 do not allow access from your client computer.

Error message: Your connection has been blocked temporarily - Try again later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error message: Your connection has been blocked temporarily - Try again later If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later or Server access temporarily blocked! Please try again later

Autoresponder Commands

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponder Commands This article only applies to VPOP3 v4 and earlier A VPOP3 autoresponder can contain special text strings to create special behaviour, in addition to plain text as part of the response. There are three types of 'command' *

Import Users From File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Import Users From File VPOP3 supports the importation and exportation of users, via a CSV file (see for a specification of the CSV file format). NOTE: This process is not designed to provide a complete backup of user data, nor is it intended to facilitate moving VPOP3 to a new computer. Instead, see the following relevant pages:

Settings -> Local Mail -> General

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Local Mail -> General The Local Mail -> General page allows you to configure a few simple, but fundamentally important settings. Default Domain In the majority† of cases, this is the domain name that VPOP3 will use when sending automated messages; for instance, users may receive a message from

Lua Scripting

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T23:49:01+00:00

Lua Scripting Lua is a simple scripting programming language often used for embedding in other applications. VPOP3 uses it to customise behaviour in places where most people will be happy with the default behaviour, but occasionally people will want to do something more complicated. Rather than having lots of extra options to complicate things for most users, we have opted to go for a more flexible scripting facility.

Misc -> Advanced Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> Advanced Tab Settings -> Misc Settings -> Advanced You will normally not need to change any settings on this page unless VPOP3 technical support have suggested it. If you do make changes, and want to go back to the original settings, the Restore Defaults button will restore the settings to their defaults.

Misc -> DNS Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> DNS Tab Settings -> Misc Settings -> DNS The DNS tab lets you specify which DNS servers VPOP3 will use. DNS (Domain Name System) is a system which converts Internet host names (eg www.google.com) into a numeric IP address (eg 1.2.3.4), because all connections on the Internet are actually performed using numeric IP addresses, but it is easier for people to remember names.

Mail Connectors -> Connector Schedule

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Connector Schedule The Connector Schedule tells VPOP3 when to connect to send mail using Mail Senders and collect mail using Mail Collectors. It does not affect incoming SMTP over a permanent connection, or LAN Forwarding. The connection schedule also tells VPOP3 when to check for updates to the

SMTP -> General tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP -> General tab This page is reached from Services -> SMTP Server, then the General tab. This page lets you set general settings for the SMTP service component of VPOP3. The SMTP service is how users send outgoing mail, and how incoming SMTP messages arrive. Service Name

Spamfilter Script Configuration tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Script Configuration tab You reach this tab by going to Settings --> Spam Filter -> General, and then choose the General tab. The Spamfilter script has various settings that can be changed to alter the behaviour of the spamfilter. These are defined in the script, so may change with different versions of the script. The settings are currently:

VPOP3.HMAC

Anonymous (anonymous@undisclosed.example.com) — 2024-10-29T16:03:19+00:00

VPOP3.HMAC Added in VPOP3 8.7 This function performs a HMAC (Hash-based Message Authentication Code) algorithm on supplied text using the supplied key VPOP3.HMAC(hash algorithm, string, key) The function takes three parameters: * Hash algorithm -

Problems accessing the VPOP3 settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Problems accessing the VPOP3 settings There are several ways to access the VPOP3 settings. The most common are through the VPOP3 Status Monitor task tray icon, or the Windows Start menu (Start -> Programs -> VPOP3 -> Configure VPOP3). You can also go directly to the VPOP3 settings in your web browser, by going to

Welcome to your new DokuWiki

Anonymous (anonymous@undisclosed.example.com) — 2022-10-01T11:32:39+00:00

Welcome to your new DokuWiki Congratulations, your wiki is now up and running. Here are a few more tips to get you started. Enjoy your work with DokuWiki, -- the developers Create your first pages Your wiki needs to have a start page. As long as it doesn't exist, this link will be red:

Frequently Asked Questions

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:51:33+00:00

Frequently Asked Questions Pre-Sales Questions * What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise? * Do I have to pay VAT? * Will I receive a VAT invoice? * What are the limitations of the Home User licence Sales Questions * How can I place an order? * Can I add two licences together? * I got a copy of VPOP3 via Trialpay and would like a refund General * How do I get support? * VPOP3 Roadmap * What do I do if I have lost my VPOP3 licence details?…

GDPR for VPOP3 self-hosted software

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes).

Multiple VPOP3 icons in the taskbar

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Multiple VPOP3 icons in the taskbar If you reinstall VPOP3 it is possible that you may end up with two VPOP3 Status Monitor icons in the task tray. This doesn't mean that two copies of VPOP3 are running, just that two copies of the VPOP3 Status Monitor are running.

What is the VPOP3 Antivirus solution?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is the VPOP3 Antivirus solution? “VPOP3 Antivirus” is a new product to replace the avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus uses the popular 'ClamAV' virus scanner to scan incoming and outgoing messages for viruses.

How do I login to the PSCS website?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How do I login to the PSCS website? You can access your licence details and invoices on the www.pscs.co.uk website. To log into the website click the Login button at the top right of the website. You will log in using the email address you specified linked to your account (usually the email address you used when placing your order) and your password. The password is initially randomly generated and emailed to you with your invoice(s). If you have not received the password, or have forgotten i…

What is Software Maintenance?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance.

What is Software Maintenance?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5.x) free of charge when they are released during the period of validity of your Software Maintenance.

Which Ports does VPOP3 use?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Which Ports does VPOP3 use? If you want to use VPOP3 through a firewall, you will need to open up some TCP ports in the firewall. VPOP3 uses several ports, for the different services it provides. The best way to see the ports it uses is to go to Services

450 4.3.2 Content Filter Timeout

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

450 4.3.2 Content Filter Timeout If you get this error appearing when messages are sent to VPOP3, either in a bounce message, or in the VPOP3 status monitor, it means that the VPOP3 computer filter is taking more than the allowed amount of time (usually 60 seconds).

550 5.7.1 Relaying not allowed! Bad sender IP address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550 5.7.1 Relaying not allowed! Bad sender IP address This SMTP error message means that the computer which is sending the message is not permitted to send outgoing messages based on the VPOP3 SMTP Service's Access Restrictions. This is probably because someone is trying to send messages from outside your local network, and you have not configured VPOP3 to allow this. You have to be careful when allowing this, because you may configure VPOP3 to be an open-relay, which is a

550/553 Not Permitted error from BT Internet's mail servers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550/553 Not Permitted error from BT Internet's mail servers BT Internet's mail servers only allow messages to be sent from 'approved' email addresses. If you try to send messages from other addresses BT's mail servers may return a '550 Not Permitted' error, a '553' error, or may silently discard the message depending on what their server feels like doing today.

Alternative method of automatically starting VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Alternative method of automatically starting VPOP3 VPOP3 usually automatically starts as a Windows service. Sometimes this does not work, either because other services need to start first, or Windows is going very slowly at startup, causing the database service to time out, or there are certain database control files which did not get cleared after a previous Windows shutdown.

Attachments have been removed or renamed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Attachments have been removed or renamed If you have received an email and one or more of its attachments have been removed or renamed, it might be a result of Attachment Filtering. You can inspect the filtering rules by going to Administration Settings -> Settings ->

How to automatically forward spam to the PSCS spamtrap

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to automatically forward spam to the PSCS spamtrap Spam filter companies use “spamtraps” to catch samples of spam for analysis so filters can be updated. We do this here as well. Most types of spam are already caught by our spam traps, however sometimes people get lots of spam which gets through the filter because their particular type of spam does not currently get sent to our spam traps.

Calendars in Mozilla Thunderbird

Anonymous (anonymous@undisclosed.example.com) — 2022-01-26T10:47:35+00:00

Calendars in Mozilla Thunderbird The Thunderbird email client supports CalDAV calendars as standard. This can be used to access VPOP3's CalDAV server. To add a VPOP3 CalDAV calendar to Mozilla Thunderbirdis straightforward * Add the calendar to Thunderbird

Configuring Calendar on iOS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configuring Calendar on iOS These instructions are for configuring a new Calendar account on iOS for iPhone, iPad and iPod Touch. The version of iOS used for these instructions is iOS v6.0, but they will probably work or help with other versions of iOS.

Changing a user's password

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Changing a user's password To change a user's password in VPOP3, you should log into the VPOP3 settings, go to the 'Users' page, then double-click on the user whose password you want to change. This will bring up a window giving you access to the user's settings. Go to the 'Passwords' tab where you can set the passwords.

How to create an SSL Certificate

Anonymous (anonymous@undisclosed.example.com) — 2026-03-23T10:18:43+00:00

How to create an SSL Certificate VPOP3 Enterprise supports SSL certificates for encrypted sessions. The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back.

Data stream contained NUL character

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Data stream contained NUL character Description of the problem NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using

Database & Disk Caching

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database & Disk Caching Disk Caching One key point is that, like all other high-end databases, PostgreSQL should not be run on a server with disk level write back caching. With write back caching, the disk will report data as being written to disk when it is still in the disk's cache memory. If the power then fails, this data is lost and can cause database corruption. As long as the database server really knows when the data has been written to disk, power failure will not cause database corru…

VPOP3 Database Size

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Database Size The VPOP3 directory is stored in the VPOP3\pgsql\data folder and subfolders. If you are concerned about the size of the VPOP3 database, there are several factors which may make the database larger than you would expect: * The VPOP3 database contains a lot more information than just messages in mailboxes. This can include settings, outgoing messages, historical logging information, statistical information for the spamfilter, information about archived messages, etc. Also,…

Delete OutQueue messages directly from the database

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Delete OutQueue messages directly from the database If there is an extremely large number of messages (eg hundreds of thousands) in the VPOP3 OutQueue, then it may take a very long time for VPOP3 v5 and later to start as it check the message database tables for consistency during initialisation.

Emptying a user's mailbox

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Emptying a user's mailbox To empty a user's 'Inbox' folder, go to the VPOP3 settings. Then click on the Users tab at the top to go to the user list. In the user's list there will be a column displaying the number of messages in the user's Inbox folder. Just to the right of that will be an icon of a waste bin. If you click on that, you will delete all the messages in the user's Inbox folder.

Error message after sending RCPTTO: - error 0 - text 550 5.7.1 Relaying not allowed! Bad sender IP address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error message after sending RCPTTO: - error 0 - text 550 5.7.1 Relaying not allowed! Bad sender IP address If you get this error message from within Webmail, then it usually means that the SMTP service access restrictions are blocking Webmail from sending mail.

How to estimate Database Upgrade Time

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to estimate Database Upgrade Time When upgrading from VPOP3 version 3 or 4 to version 5, the PostgreSQL database engine needs to be upgraded. This involves backing up the database data, upgrading the database engine, then restoring the data. This can take some time on large databases.

"How To" Articles

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:20:50+00:00

"How To" Articles Installation/Upgrades * Download VPOP3 * Install VPOP3 * Move VPOP3 * Upgrade VPOP3 * Upgrade VPOP3 to version 5.x or 6.x from version 4 or earlier * Upgrade VPOP3 to version 7.x from version 6 or earlier * Upgrade VPOP3 to version 8.x from version 7 or earlier * Upgrade VPOP3 to version 9 or later from version 7 or 8 * Performance Requirements * Installation Checklist General Configuration * Initial Configuration * Users * Add an Alias * Create…

How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3 In some situations you will have a situation where most of your users are handled by VPOP3, but several users will collect their mail directly from a separate POP3 account on your ISP, even though they may have an email address on the same domain as other users.

How to Install VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2021-03-08T10:48:40+00:00

How to Install VPOP3 Simply download VPOP3 from the website, and run the installation program and follow the prompts. Occasionally people may have problems with the PostgreSQL part of the installation. If that happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and we will do our best to help.

Installation checklist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation checklist This list contains some things you may want to check before or after installing VPOP3 to make sure it's not going to encounter any common issues. Before installation * Make sure that VPOP3 is not installed on a RAID 5 or RAID 6 array.

Installation Errors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation Errors This page lists some errors which may occur during installation and the solution. In general, do NOT 'ignore' any errors unless we tell you to. If you have to retry an installation, when it is an upgrade from versions 1 - 4 going to version 5 or later, then make sure you have told the installer to install the database. Sometimes a partial installation will make the installer think that the database is already installed.

Internet Explorer 10 Issues

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Internet Explorer 10 Issues If you are using IE10 with VPOP3 prior to v6.2, then you may have issues accessing the VPOP3 Webmail and/or admin settings. These can usually be solved by telling IE10 to use 'compatibility mode'. Alternatively, using another web browsers such as

Mail Not Downloading From ISP

Anonymous (anonymous@undisclosed.example.com) — 2026-04-06T17:59:47+00:00

Mail Not Downloading From ISP This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -> Mail Collectors -> (name) -> POP3 General tab). If you do this, VPOP3 will leave messages on the ISP's mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won't download them again.

Message Downloads Not Completing

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Downloads Not Completing The normal reason for message downloads not completing is that a third-party antivirus program is scanning the messages and getting stuck at some point. We recommend that the first thing you do is to temporarily disable the email scanning part of any antivirus program or Internet Security software on the VPOP3 computer (other than those integrated fully with VPOP3 - i.e. 'avast! for VPOP3' or 'Sophos SAV Interface'). Usually that will solve the problem.

How to Obtain Error Logs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Obtain Error Logs As part of diagnosing a support issue our support team may ask you to send them various log files. This page explains how to obtain the right files at the right time. How Logging Works Under its default settings VPOP3 logs a minimal amount of information about what it is doing to various files in the main VPOP3 directory. When investigating a support issue it is often the case that we will need you to switch on logging to extra files or increase the level of detail be…

How to configure Outlook 2003

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Outlook 2003 Email (to be completed) Address Book To configure Outlook to use the VPOP3 global address book, go to Tools -> E-Mail Accounts in Outlook Then choose Add a new directory or address book and press Next Choose Internet Directory Service (LDAP)

Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS In VPOP3 6.8 SSL v2 is disabled by default (it is considered to be insecure). SSL v3 was released in 1996 and SSL v2 was deprecated because of the well known security flaws. However, it seems that Microsoft Outlook (up to at least Outlook 2010) will not connect to VPOP3 using SSL if VPOP3's SSL v2 is disabled.

VPOP3 - POP3 Client Problem

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 - POP3 Client Problem These errors occur whilst VPOP3 is communicating with your ISP's POP3 mail server to retrieve your mail. The server connection was closed unexpectedly If the message text is Error with Pop3 Client (XXXX (YY)) The server connection was closed unexpectedly

PostgreSQL Replication

Anonymous (anonymous@undisclosed.example.com) — 2019-02-06T17:10:31+00:00

PostgreSQL Replication PostgreSQL 9.1 (used in VPOP3 5 and later) supports replication from a 'Master' to a 'Slave' database server. This can be used with VPOP3 for having a near-realtime backup of your settings & messages. To use the replication, you need to have a file share which is accessible from both PCs. The thing to watch out for is that the PostgreSQL services may be running as a different user from the currently logged in user, so make sure that the user(s) which the PostgreSQL servi…

PostgreSQL server won't start due to damaged log files

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

PostgreSQL server won't start due to damaged log files If the PostgreSQL server won't start at all, because its transaction logs are damaged, you will probably need to recreate the database store totally. To rebuild the database: * Open a command prompt and find the VPOP\pgsql folder

Redirect message for a user if a sender is a particular email address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Redirect message for a user if a sender is a particular email address Say you want messages addressed to 'user1' to be redirected to 'user2' if they came from customer@domain.com This is an unusual requirement, so there is no way to do it in VPOP3.

How to Restore a backup of VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Restore a backup of VPOP3 The instructions below are to restore a full backup. You may also be able to recover deleted messages if you do not need to restore a full backup. Version 5 or later If you just need to restore a database backup, see steps 4 to 7 below.

Setup steps for multiple POP3 accounts at the ISP

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setup steps for multiple POP3 accounts at the ISP * Set up all the local users you need in the 'Users' page in the VPOP3 settings. The usernames & passwords do not have to have any relation to the ISP's accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3.

How to stop VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to stop VPOP3 You can stop VPOP3 by going to the Services applet in Windows, find the VPOP3 Email Server service and stop it, or, if you have the VPOP3 status monitor running with appropriate permissions, you can right-click that and choose 'Shutdown Server'

Timeout problems downloading/uploading messages with attachments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Timeout problems downloading/uploading messages with attachments There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn't mean the problem is being caused by VPOP3.

Transmission Receipt Message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Transmission Receipt Message This is not an error message, but we are listing it here because it confuses some people. VPOP3 sends a 'Transmission Receipt' when a message is sent out, and it contains a header asking for the receipt. The default configuration is that it will send the transmission receipt if the sender asks for a read receipt.

Undelete Messages in VPOP3 Enterprise v5 or later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Undelete Messages in VPOP3 Enterprise v5 or later If a user accidentally deletes messages or a message folder, you can easily undelete this within a few days. The amount of time that messages are stored in the VPOP3 'recycle bin' is set in Settings

How To Upgrade VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Upgrade VPOP3 Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5 Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.

How To Upgrade VPOP3 to version 5 or later

Anonymous (anonymous@undisclosed.example.com) — 2019-11-08T15:37:52+00:00

How To Upgrade VPOP3 to version 5 or later Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.

How to upgrade VPOP3 to version 7 or later from version 6 or earlier

Anonymous (anonymous@undisclosed.example.com) — 2020-06-29T10:43:58+00:00

How to upgrade VPOP3 to version 7 or later from version 6 or earlier As usual the process to upgrade is simply to install the later version over your existing installation (do not uninstall anything first). The below is technical information detailing an extra step performed by the installer in this particular upgrade step.

VPOP3 Deleting messages as 'old' messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Deleting messages as 'old' messages If VPOP3 says 'deleting old message' in the status window activity log that means that it has seen the unique ID of that message before, longer ago than the time specified for VPOP3 to leave messages on the server, so it thinks that the message is an old message, and so deletes it.

VPOP3 is using a lot of disk space

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 is using a lot of disk space If VPOP3 is using a lot of disk space, the problem is usually that there is lots of data there, so it has to use the disk space. Message Storage In VPOP3 version 5 and later, all users' messages are stored in the database, so they will occupy space in the VPOP3\pgsql\data folder.

VPOP3 Not Starting Properly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Not Starting Properly If VPOP3 is not starting properly, then the first thing to check is whether the database server is starting. In VPOP3 v3 and later, VPOP3 uses a PostgreSQL Database server for data storage, so if the database server is not running, VPOP3 will not be able to start properly. In this case, the VPOP3.EXE process may appear in Task Manager, but it won't respond to anything, or it may appear in Task Manager and then stop after a short period.

VPOP3DB Service doesn't exist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3DB Service doesn't exist If VPOP3 v3 or later won't start, and you find that the VPOP3DB (or PostgreSQL-VPOP3) service does not exist in the Windows Services list, it may be that you have just moved VPOP3 and made a mistake following the move procedure or something has removed the service for some reason.

When sending mail, VPOP3 adds 'PRVS=...' to the sender address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

When sending mail, VPOP3 adds 'PRVS=...' to the sender address This is because VPOP3 version 5 and later support BATV. BATV helps to eliminate 'backscatter spam', where someone else sends spam pretending to be from you, and then you receive all the bounce messages from those messages. BATV encodes the sender address in a special way so that VPOP3 can detect that a bounce message is in response to a message that you actually sent.

AutoresponderInfo Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

AutoresponderInfo Replacement Use: ~autoresponderinfo~ Required parameter: responderid - the ID of the autoresponder This returns a JSON structure containing the details of the specified autoresponder. The return structure is an object containing:

Settings -> Attachment Processing

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Attachment Processing The Attachment Processing page allows you to configure VPOP3 to perform two distinct functions on messages that contain attachments: * * Filtering The Filtering tab is divided into four main sections: Attachment Filtering

Download Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Download Rules Download rules are a facility in VPOP3 where it can look at message summary information before downloading a message from an ISP POP3 mailbox (they do not work on incoming SMTP messages - use SMTP Rules for that) To edit download rules, go to

LAN Forwarding Queue Status

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LAN Forwarding Queue Status To view the LAN Forwarding Queue Status, go to Settings -> Local Mail -> LAN Forwarding -> Queue Status The LAN Forwarding Queue shows the messages which VPOP3 has currently got queued to be sent to another mail server on your network using SMTP. The LAN Forwarding Queue status page shows a simple list of the messages waiting to be sent. The four columns in the table show:

Monitor Scripting

Anonymous (anonymous@undisclosed.example.com) — 2019-08-27T16:13:40+00:00

Monitor Scripting (Added in V6.15) This script has three functions: * MonitorIncoming * MonitorInternal * MonitorOut The functions are similar, except they are called when different messages are to be monitored (incoming, internal and outgoing messages respectively).

Outgoing Message Scripting

Anonymous (anonymous@undisclosed.example.com) — 2024-03-21T10:49:54+00:00

Outgoing Message Scripting Every time VPOP3 adds a message to the Outgoing mail queue, it runs a script called outmessage.lua. Scripts are stored as files in the VPOP3 directory in VPOP3 v6.6 and earlier, or managed through the Settings -> Scripts page in VPOP3 v6.7 and later.

POP3 Mail Collection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail

Spamfilter Quarantine Viewer

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Quarantine Viewer Settings -> Spamfilter -> Quarantine Viewer The Quarantine Viewer lets you see messages which have been quarantined by the VPOP3 Spam Filter. As an administrator you can see quarantined messages for any user, and release them if appropriate. If you release a message, it will be sent into the original recipient's Inbox, not into your Inbox.

Route incoming POP3 mail by parsing message headers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Route incoming POP3 mail by parsing message headers This routing method is generally used if you have a catch-all or 'multi-catch' mailbox with your Internet provider. With this method, VPOP3 will look at the To/Cc and other fields in the message headers to try to work out who the message is for. If the recipient is not listed in the headers (eg for BCCd mail) it may not be able to automatically detect who the message is for.

SMTP Server -> Spam Reduction

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Server -> Spam Reduction The Spam Reduction tab lets you configure various ways VPOP3 can reduce spam and email address spoofing Domainkeys “Domainkeys” is a way of signing a message to show that it comes from the person it claims to come from. The system is too complex to go into here, but it essentially takes key parts of the message header, as well as the message body and creates a PKI digital signature on it, using a 'private key' on your system. The receiving end will find the same…

Spam Filter Rules

Anonymous (anonymous@undisclosed.example.com) — 2023-01-18T15:57:13+00:00

Spam Filter Rules VPOP3 Versions 2.1.7 and later have a built-in spam filter system which supports a simple script language optimised for content- and spam-filtering of email messages. This reference contains a definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 are released, more language features may be added, so this reference indicates in which version of VPOP3 a particular feature was added.

Spam Filter Rules: Replace

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Replace Statement Replace Version 2.3.5+ Purpose Replaces specified text in the specified variable with new text Replace statements require a variable name, a search value and a replacement string, in the format Replace

Temporary Files

Anonymous (anonymous@undisclosed.example.com) — 2026-02-19T17:56:27+00:00

Temporary Files This is for files in the VPOP3\_temp folder Most of the filename is the hexadecimal timestamp (in Windows 'FILETIME'/65536 form) with a 4 digit hex sequential number afterwards. The first letter or two (usually G-Z) can tell something about what caused the file.

Prune Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Prune Rules The Edit User -> Prune Rules tab can be used to create/edit rules which cause messages to be automatically deleted according to specified criteria. To add or edit a “prune rule”, press the Add Rule button. This will add a new rule to the table, with a set of default settings. Don't worry, this rule doesn't take effect until you press the Submit button.

User Routing Options

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User Routing Options Assistant The assistant for a user is an email address (or set of email addresses, separated by semicolons) where incoming messages to this user will be copied or redirected. Normally messages will be copied to the assistant, but if the

Users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users The Users page shows the list of users, as well as giving you some actions which you can perform use the user list. * Import users from file * Import users from Windows * Export users to file * Bulk Add Users * Edit User Welcome Message * Send Admin Message * Edit a User User List Outgoing Messages Just above the main user list is an entry Outgoing Message Queue. Clicking on this will let you see which messages are waiting to be sent out, and you can delete/

Webmail -> Advanced tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Webmail -> Advanced tab This page is reached from Services -> Webmail Server, then the Advanced tab. Here you can set various options for the VPOP3 Webmail/settings service. Allow Password in URL If you check this option, then you can specify the user's password in a

VPOP3 Wiki

Anonymous (anonymous@undisclosed.example.com) — 2022-10-01T11:36:44+00:00

VPOP3 Wiki Welcome to the VPOP3 Wiki. Here you will find VPOP3 documentation, FAQs and “How To” articles * FAQs * How Tos / Troubleshooting * Reference * Tips & Tricks If you want to add information, hints & tips, etc, you can register on this Wiki and modify or create new pages. Please don't ask questions on the Wiki; if you have a question, ask it on

OutMsgRecipients Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

OutMsgRecipients Replacement Use: [~outmsgrecipients~] Required parameter: MsgID This returns a JSON array containing details on the recipients for the specified message in the VPOP3 out queue. There is one object returned per recipient, and the object is:

Encryption

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Encryption There are several different encryption methods used on the Internet which are relevant to VPOP3. Current versions of VPOP3 Basic will be able to connect to other POP3 or SMTP servers using either SSL or TLS. This allows you to use VPOP3 to access services such as GMail which require SSL/TLS.

GDPR for hosted VPOP3 service

Anonymous (anonymous@undisclosed.example.com) — 2025-10-14T15:43:01+00:00

GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right.

How can I download old versions of VPOP3?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How can I download old versions of VPOP3? You can download old versions of VPOP3 by going to the VPOP3 downloads page on our website and clicking on the “download previous versions” link near the top of the page Note that old versions of VPOP3 may no longer be supported under our free email support

How do I get support?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How do I get support? You can get support for our software products in several ways. By telephone * You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence (+VAT if applicable) . This entitles you to software upgrades, remote support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours …

I got a copy of VPOP3 via TrialPay and would like a refund

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

I got a copy of VPOP3 via TrialPay and would like a refund If you obtained a VPOP3 Home User licence via and are unhappy with it, you will need to get in touch with TrialPay directly. Our licence is given as a complimentary offer after you have purchased through them, and they have notified us with your details.

I've got a really old version of Windows. Will VPOP3 run on it?

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:52:50+00:00

I've got a really old version of Windows. Will VPOP3 run on it? * If you have Windows 8.1 or 2012R2 you can use VPOP3 v2.6 or later * If you have Windows 7 or 8, you can use VPOP3 v2.6 up to v8.7 * If you have Windows Vista or later, you can use VPOP3 v2.6 up to v7.9

SMTP Relay Service FAQ

Anonymous (anonymous@undisclosed.example.com) — 2021-06-29T08:35:43+00:00

SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email

550 5.7.1 Unable to Relay for...

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550 5.7.1 Unable to Relay for... When trying to send emails from your email client software you get an error in your email client 550 5.7.1 Unable to relay for ... This error is happening because you have installed the Microsoft IIS SMTP Service, and your email client is talking to that service rather than to VPOP3.

552 5.2.3 Message too large - contact your administrator

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

552 5.2.3 Message too large - contact your administrator Or 552 5.2.3 Message exceeds fixed maximum message size If this error message is coming from VPOP3 when you are sending a message, it means that the message you are sending is prohibited by your VPOP3 settings. There are two places where the size limit could be set.

Socket Error 11001 - Host not found (authoritative answer)

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 11001 - Host not found (authoritative answer) This means that the ISP POP3 or SMTP server which you have told VPOP3 to connect to does not currently exist. This might be that you have mistyped the server address, or that your ISP is having temporary problems, or that you are using an internal

Add a user

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Add a user To add a user account in VPOP3 is very simple. * Go into the VPOP3 settings * Press the Users button at the top of the page to view the user list * Press the New button to create a new user * Enter the user account name and password, and press

Archiving not saving messages on a shared drive

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Archiving not saving messages on a shared drive If the VPOP3 archive facility is reporting “Possible error accessing main store directory” and the archive store directory is a drive on another network computer, then there are a few possible difficulties that you have to be aware of.

VPOP3 Webmail/admin service and/or Status service is not listening on correct IP addresses or ports

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Webmail/admin service and/or Status service is not listening on correct IP addresses or ports Sometimes, VPOP3 can be configured so that the Webmail/admin service, or Status service is not listening on the correct IP addresses or ports. This can be hard to fix through normal methods, since you may not be able to get into the settings to change the settings.

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:20:22+00:00

Calendars

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Calendars To use the calendar facility in VPOP3 you need a CalDAV aware client. We have tested it with the free Mozilla Sunbird & Lightning products as well as the emClient email client. These products need a URL to be able to access the CalDAV data store. Once you have the URL (see below), copy it into the

Calendars on eM Client

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Calendars on eM Client If you have used CalDAV calendars on Mozilla Lightning/Sunbird, then the eM Client configuration is quite different, but simple. To add a CalDAV account to eM Client * Go to Tools -> Accounts * Click New Account... * Open the

Configure SRS

Anonymous (anonymous@undisclosed.example.com) — 2025-08-18T15:28:11+00:00

Configure SRS In VPOP3 8.8 and later, you can use Lua scripting to implement 'SRS' (Sender Rewriting Scheme') in VPOP3 This involves adding a couple of functions to rewrite outgoing return paths in 'relayout.lua' or 'mxout.lua' as appropriate and a couple of functions to redirect rewritten bounce message recipients in 'smtpsvr.lua'

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:18:41+00:00

How to Create a Connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Create a Connection There are two ways that VPOP3 can be configured to connect to the Internet. Which one you use depends on the service provided by your ISP. Using a Permanent 'Always On' Connection This is the most common connection method. It assumes you are connecting to the Internet via a router which is permanently connected. In this scenario VPOP3 simply needs to connect to the router so setting up VPOP3 is very simple.

How to create a Mail Sender

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to create a Mail Sender In VPOP3 a Mail Sender tells VPOP3 how to send mail out to another mail server, usually for sending mail across the Internet. To create a mail sender, go to the VPOP3 Settings, then Mail Connectors. In the Mail Senders section on the left, choose

Database Backup Failed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database Backup Failed VPOP3 version 3 and later will, by default, make a backup of the database used by VPOP3 into a file. This uses the PostgreSQL utility 'pg_dump' If an error occurs whilst running this program, VPOP3 will create a 'Database Backup Failed' error message to the administrator.

Database Issues

Anonymous (anonymous@undisclosed.example.com) — 2025-09-11T13:02:45+00:00

Database Issues VPOP3 version 3 and later use the PostgreSQL] database server. This is an open source enterprise level database server. Several VPOP3 problems are due to problems with the database service. * Database & Disk Caching * Software conflicting with database * VPOP3DB Service not starting * Database Size Database corruption If VPOP3 won't start even though the process is running, then that is often because the PostgreSQL service is not running. If the PostgreSQL service won…

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:23:43+00:00

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:24:06+00:00

Download Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Download Rules Download rules are applied to messages downloaded using a POP3 mail collector. To configure the rules, go to the VPOP3 settings, then Mail Connectors -> Mail Collectors -> POP3 General. There is an Edit Download Rules button which brings up the download rule editor. To tell this mail collector to use the download rules, ensure that the

How to download VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to download VPOP3 To download VPOP3 go to www.pscs.co.uk and click on Download/Try underneath VPOP3 Email Server (1) If you are wanting to download a previous version of VPOP3, click on the download previous versions link (2) Full Downloads If you are wanting to download the current version of VPOP3, click on the appropriate link (3).

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:19:06+00:00

Error creating Service Entry (VPOP3) - 5

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error creating Service Entry (VPOP3) - 5 If you get this error while running VPOP3SVC QuickConfig to install the VPOP3 service this might mean that some security software is blocking it from creating the service. This has been observed with Sophos Antivirus. In that case, go to the Quarantine Manager in Sophos, and

Error Message Handling

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error Message Handling VPOP3 will normally send an error message to the Main Administrator every time it encounters an error. We recommend you leave it like this in most cases - if an error message occurs repeatedly, then it usually means there's an underlying problem which needs resolving rather than ignoring.

Error Messages

Anonymous (anonymous@undisclosed.example.com) — 2025-10-06T15:21:37+00:00

Error Messages This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the

"Error Sending Message After Authentication" in Webmail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

"Error Sending Message After Authentication" in Webmail If you get an error while sending a message using Webmail, such as “Error sending message after authentication - error 0 - text 502 Error: command not implemented” this means that you have another SMTP server running on the VPOP3 computer, and when the VPOP3 Webmail service tries to send the message it is sending it to this other SMTP server, rather than to the VPOP3 server. The Webmail service uses internal commands which the other SMTP…

Find the IP address of the VPOP3 Computer

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Find the IP address of the VPOP3 Computer To find the IP address of the VPOP3 computer, in Windows go to Control Panel -> Network and Sharing Center. Press the Local Area Connection link Then press 'Details'. Look for the 'IPv4 Address' setting.

How to Forward Messages to an External Address

Anonymous (anonymous@undisclosed.example.com) — 2025-08-18T15:13:06+00:00

How to Forward Messages to an External Address There are two possible methods to forward messages to an external address: * Use this method if it is for a person who might want to receive their email whilst in the office and/or get the mail sent to an external address.

General instructions for setting up an email client

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

General instructions for setting up an email client If your specific email client program is not listed, you can set up any other email client by using the following instructions: * In your email client create a new 'account' * For the incoming and outgoing server name/address use the

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:21:44+00:00

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:21:01+00:00

SMTP error 'Invalid HELO name'

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP error 'Invalid HELO name' When sending mail you may get an error from the remote SMTP server saying something like 'Invalid HELO name' This happens if the host name configured in VPOP3 does not look like a valid Internet host name (e.g. 'mail.domain.com'). Some SMTP servers don't bother checking this value because it has no authentication value at all, but a few do check that it looks correct.

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:19:31+00:00

How to limit size of sent mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to limit size of sent mail There are several ways to limit the size of mail which can be sent * Limit the size of mail accepted by the SMTP component of VPOP3 * Limit the size sent for a particular user * Limit size based on 'rules' * Limit size based on

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:20:39+00:00

Move the message store - alternative method

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Move the message store - alternative method This method moves the database data storage location, but not the whole database. This means that the database configuration, logs, transaction logs etc are still stored in the VPOP3\pgsql\data folder, but the actual database tables & indexes are stored in the new location. This may be simpler, but, depending on your requirements,

Outlook/Windows Messaging reports "No transport provider is available"

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook/Windows Messaging reports "No transport provider is available" If Outlook or Windows Messaging reports No transport provider is available when trying to connect to VPOP3, it can mean several things. (This must be a contender for “the world's most meaningless error message

Trying to perform administrative tasks without rights

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Trying to perform administrative tasks without rights This problem can have two symptoms: * When trying to access the VPOP3 settings you get an error “You are trying to perform an VPOP3 administration task while logged in as a non-administrator

Not Working As Expected

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Not Working As Expected This is the page to come to if you think you've set something up correctly but it isn't doing what you think it should be doing. If you're getting an error message or some other concrete indication that something has actually 'gone wrong' then the

Obtaining Windows Event Log

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Obtaining Windows Event Log Sometimes, the VPOP3 technical support team may need to see entries from the Windows Event log, especially those relating to VPOP3 or the PostgreSQL service. If there are too many entries simply to copy, you can save them to a file to email to technical support.

Outlook / Outlook Express is sending mail repeatedly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook / Outlook Express is sending mail repeatedly If you are using Outlook or Outlook Express you may occasionally find that mail is being sent repeatedly. There are a couple of possible reasons for this which we know of Sending taking too long

Performance Requirements

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Performance Requirements The performance requirements for VPOP3 depends on many factors, so we can't give specific details for any scenario. How to detect limiting factors * Use the Windows Performance Monitor (perfmon.msc) * Add counters for:

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:19:59+00:00

RBL Checking not working in VPOP3 Enterprise

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

RBL Checking not working in VPOP3 Enterprise VPOP3 Enterprise has an RBL checking feature which is configured in the VPOP3 Settings at Services -> SMTP Server -> SPAM Reduction -> Realtime Blacklist Rules If it does not seem to be working properly, there are a few reasons why the RBL feature may not work.

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:22:32+00:00

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:24:32+00:00

Remote Access to VPOP3 without a permanent Internet connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Remote Access to VPOP3 without a permanent Internet connection If you do not have a permanent connection to the Internet, then the user will need to dial directly into the VPOP3 computer or another computer on the network. This only works reliably if the dial-inserver is running Windows NT, Windows 2000 or later versions.

How to Remove a User from the Everyone List

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Remove a User from the Everyone List * Edit the user * Go to the Permissions tab * Uncheck the Put user in Everyone list option * Press Submit

Require SMTP Authentication

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Require SMTP Authentication There are some situations where VPOP3 needs to know who is sending mail. This may be if you have VPOP3 configured to behave differently depending on who is sending messages - eg if you have different message size limits depending on the sender, or if you have message monitoring configured for certain users, or you don't want certain people to be able to send mail at all.

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:17:38+00:00

SAVSERVICE.EXE runs at 90%+ and slows the computer down

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SAVSERVICE.EXE runs at 90%+ and slows the computer down If you are using Sophos Antivirus on the VPOP3 computer, you may encounter a situation where the computer runs very slowly. If you use the Processes tab in TaskManager you may notice that the SAVSERVICE.EXE process is using most of the CPU.

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:21:22+00:00

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:23:19+00:00

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:15:40+00:00

Sending mail from different email addresses or domains

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sending mail from different email addresses or domains VPOP3 does not (by default) place any restrictions on which email addresses or domains you can send mail from. However, there may be external restrictions on which email addresses/domains you can send from. For instance, if you send mail through your ISP's mail server, they may only allow you to send mail from specific addresses, or the domain you send mail from may have a sender policy defined, such as

Setting up VPOP3 to work with Microsoft Exchange

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up VPOP3 to work with Microsoft Exchange * Exchange 2003 * Exchange 2007 * Using advanced VPOP3 features with Exchange (eg monitoring, etc) * Using VPOP3 Spam Filtering with Exchange * How to 'share' domains between Exchange and VPOP3 Note that the VPOP3 settings are identical whichever version of Exchange you are using (5.5, 2000, 2003, 2007, 2010 or any later version), but the relevant settings in Exchange may move or be renamed between versions. If you are using a differe…

VPOP3 - SMTP Client Connection Problem

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 - SMTP Client Connection Problem These errors occur during the period when VPOP3 is trying to establish a connection to your ISP's SMTP mail server to send outgoing mail. They can mean that you have entered the SMTP Server address incorrectly, or that there is a problem with the network, or that your ISP's mail server is not working properly.

SMTP Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Rules Download rules are applied to messages which arrive at VPOP3 using SMTP - either locally sent messages, or incoming messages received through an SMTP mail feed. To configure the rules, go to the VPOP3 settings, then Services -> SMTP Service

Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Some PCs cannot access VPOP3 when VPOP3 is connected to the Internet This error happens when you have multiple TCP/IP subnets on your network. The computers which are on different subnets from the VPOP3 computer will not be able to see VPOP3 whilst VPOP3 is connected to the Internet (through a dial-up connection). Whenever VPOP3 is offline, it will work correctly.

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:16:32+00:00

How to start VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to start VPOP3 There are two ways to start VPOP3 * as a service * as a normal application For normal operation, you will start VPOP3 as a service, as this means that VPOP3 will run even when no one is logged into the PC. To help with some types of problem diagnosis it can be better to start it as an application. This makes VPOP3 run in the account of the currently logged in user, rather than the service account, so it can eliminate access permission problems. Also, when VPOP3 starts a…

Timeout while VPOP3DB is starting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Timeout while VPOP3DB is starting (Note that VPOP3 v6.11 and later, the service startup system has changed so it should not suffer from this problem) When VPOP3DB starts up, the service control manager component waits a set time for a response from the database server before it knows the service has started. If the PC is going slow (eg after a Windows update or if the PC is just slow) then this wait may not be long enough.

"Too many logins" error message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

"Too many logins" error message VPOP3 version 4 and later have a limit on the number of concurrent logins which can be received for a single user or from a single IP address. This is to prevent a single user from bringing the server down. The current default limits are 20 per user, or 1000 per IP address (to allow multiple people sharing a NAT IP address)

Total Rebuild of Database

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Total Rebuild of Database If you suspect database corruption, sometimes the best thing to do is to totally rebuild the database. This involves six steps: * Stop VPOP3 * Backup Database * Delete Database * Re-create Database * Restore/Create Database

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:18:07+00:00

Unable to access Webmail/Admin when using Kaspersky Antivirus/Internet Security

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Unable to access Webmail/Admin when using Kaspersky Antivirus/Internet Security If you are unable to access Webmail/Admin when using Kaspersky Antivirus/Internet Security, it may be Kaspersky which is blocking the site. One user has reported that you can solve this by the following steps: - Go to the Kaspersky Web Anti-virus Section - Add the server

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:22:56+00:00

How to upgrade your VPOP3 licence

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to upgrade your VPOP3 licence You can purchase a VPOP3 upgrade by going to You will need to enter your current licence details, and the website will give you your upgrade options. If you want to upgrade the licence size or from VPOP3 Basic to VPOP3 Enterprise at the same time as upgrading to the latest version of VPOP3, then choose the 'Upgrade to the latest version' option, and you will be given further choices of licence upgrades you can …

Upgrading VPOP3 to version 8.x from v7 or earlier

Anonymous (anonymous@undisclosed.example.com) — 2020-09-03T15:07:34+00:00

Upgrading VPOP3 to version 8.x from v7 or earlier VPOP3 v8.x uses PostgreSQL 10 as its database engine, which is the latest supported 32 bit version of PostgreSQL. Later versions of PostgreSQL are 64-bit only, which means we cannot use them while continuing to support 32 bit versions of Windows.

Upgrading VPOP3 to version 9.x from v7 or v8

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:49:54+00:00

Upgrading VPOP3 to version 9.x from v7 or v8 VPOP3 v9 and later requires a 64 bit version of Windows 8.1 or later VPOP3 v9.x uses PostgreSQL 18 as its database engine. This can only easily be upgraded from PostgreSQL 9.3 or later, which means it must be an upgrade of VPOP3 v7 or later. If you are using an earlier version of VPOP3, then upgrade it to v8.7 first, then upgrade to v9 or later

Use Download Rules for incoming POP3 message filtering

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Use Download Rules for incoming POP3 message filtering If you have VPOP3 retrieving messages from a POP3 account on an ISP, then you can use Download Rules to do basic filtering on incoming messages. (If you have incoming SMTP, then use SMTP Rules instead) Download rules cannot perform all mail filtering tasks. For more features,

How to use the VPOP3 Status Monitor

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to use the VPOP3 Status Monitor The VPOP3 Status Monitor is a small program which displays a postbox icon (usually red) in the Windows notification area (usually at the bottom right of the screen - by the clock). This icon can be used for quick access to various VPOP3 facilities. Note that the Status Monitor is

User receiving other users' messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User receiving other users' messages Message Monitoring If the subject has a prefix starting with {mon- (eg {mon-internal, {mon-incoming, {mon-outgoing) then this probably means that you have set up Message Monitoring on your system, with the monitor target set to the person who is receiving the other users' messages.

Using a Mobile Phone with VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using a Mobile Phone with VPOP3 Many people want to use a mobile phone to send/receive their email nowadays. This is usually easy to do with VPOP3. The recommended way is to have the phone connect directly to VPOP3 for sending/receiving email. To do this, you need to do three things:

How To Move VPOP3 Version 2 to a New Folder/Drive on the same PC

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Move VPOP3 Version 2 to a New Folder/Drive on the same PC (Also applies to version 1.x) To move VPOP3 to a new folder or drive on the same PC you should go through the following steps: * Copy the VPOP3 directory and subdirectories from the old folder to the new folder.

VPOP3 Is Responding Slowly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Is Responding Slowly If VPOP3 is responding slowly to users there are several common causes: * The VPOP3 server disk may be badly fragmented. Defragment the server disk(s). Note that sometimes the Windows defragmenter will say that the disk doesn't need defragmenting even if it does, so it is best to do it anyway. Also, there is a better free defragmenter available called

VPOP3 re-downloading old messages from the ISP POP3 server

Anonymous (anonymous@undisclosed.example.com) — 2026-01-05T09:31:47+00:00

VPOP3 re-downloading old messages from the ISP POP3 server If you tell VPOP3's POP3 mail collector to leave messages on the ISP's server for a few days, you may find that sometimes VPOP3 will redownload all the messages from the ISP mailbox again.

Web Based Administration

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Web Based Administration VPOP3 is administered through your web browser. You can access the administration settings by going to Start -> Programs -> VPOP3 -> Configure VPOP3 in Windows on the PC where VPOP3 is installed, or by right-clicking on the VPOP3 status monitor icon in the task tray, and choosing

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T13:22:13+00:00

AutoresponderConditionList Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

AutoresponderConditionList Replacement Use: ~autoresponderconditionlist~ Required parameter: responderid - the ID of the autoresponder This returns a JSON structure containing an array of the rules associated with the specified autoresponder. The return structure is an array of objects containing:

Version 5 Web Mail API

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Version 5 Web Mail API This section is only relevant for people who may want to access the WebMail features from their own scripts, or want to customise the standard Webmail pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time.

Database query to alter LAN Forwarding rules for one server to go to another

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the LAN forwarding rules to point to the new server. (Note that, if planning ahead, it may be easier to use

Message Archive -> General

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive -> General Settings -> Message Archive -> General Tab Archive Messages If the Archive Messages box is checked, then VPOP3 will archive incoming and outgoing messages. Main Archive Store Directory You can set the message archive store to any directory accessible by the VPOP3 service. Enter the path in the

Autoresponder Global Scripting

Anonymous (anonymous@undisclosed.example.com) — 2026-03-23T15:29:29+00:00

Autoresponder Global Scripting For scripting to modify the autoresponder text which is embedded in the autoresponder itself, see Autoresponder Scripting The Autoresponder Global Script is executed for every autoresponse. It is stored in the 'Autoresponder.lua' script in Settings → Scripts

Autoresponder scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-05-28T09:24:38+00:00

Autoresponder scripting For scripting to alter the whole autoresponder definition and set in the VPOP3 settings rather than embedded in an autoresponder itself, see Autoresponder Global Scripting In an autoresponder, you can create a Lua script by surrounding it with & tags, eg

Database -> Message Store Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Message Store Tab This tab says how VPOP3 handles its message store Message Store The Delay while moving messages setting tells VPOP3 how quickly to import messages into the new database structure if it was upgraded from version 2.x or earlier. Usually this is OK to be left as it is, but if there is some special requirement to import the messages more quickly, you can decrease this number, but that will increase the load on the server.

Delete list member from all lists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Delete list member from all lists You can delete an email address from all VPOP3 distribution & mailing lists. Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass')

DMARC Reporter Script

Anonymous (anonymous@undisclosed.example.com) — 2023-11-12T09:51:40+00:00

DMARC Reporter Script (from VPOP3 v8.6 onwards) This script lets you customise how VPOP3 sends DMARC reports to the sending domain. This can be useful in case the sending domain's DMARC configuration is incorrect as that can cause errors sending the reports or cause messages to be 'stuck' in VPOP3's Outqueue. These problems won't cause any lasting damage, but may be inconvenient or annoying, so you can alter the behaviour using Lua scripting

Edit a user

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Edit a user To edit a user, go to the Users list in the VPOP3 settings and double-click on the username. * General * Passwords * Routing * WebMail Settings * Autoresponder * Message Rules * Permissions * Quotas * Aliases * Address Book * Signature * Advanced * Media * Finger Info

Find biggest messages

Anonymous (anonymous@undisclosed.example.com) — 2019-07-08T08:19:02+00:00

Find biggest messages To find the 10 biggest messages in your VPOP3 message store: Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type SELECT username, folder, subject, fromaddr, PG_SIZE_PRETTY(size) FROM messages.messages INNER JOIN messages.folders f USING(folderid) INNER JOIN users.users u ON u.usernumber=f.userid ORDER BY size DESC LIMIT 10;

Database query to find forwards/assistants etc in user settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to find forwards/assistants etc in user settings Go to Settings -> Database -> Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select username,dataname,datavalue from users.usersettings inner join users.users using(usernumber) where datavalue ilike '%searchname%';

Find a message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Find a message If you know the subject of a message, you can search the entire message store for messages with this subject. Go to Settings → Database → Query Alternatively, at a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass')

Settings -> Global Address Book

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Global Address Book The VPOP3 global address book allows users to access a shared address book from any email client which supports the 'LDAP' protocol (most modern email clients do, but they may call it 'directory service' Importing Entries

IDS Log Event Numbers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

IDS Log Event Numbers The VPOP3 SMTP IDS logging facility logs SMTP events in a form which may be useful to Intrusion Protection Systems, or security monitoring software. One of the fields in the log file is the Log Event Number These are: * 0 = SMTP authentication failure

LDAP Schema in VPOP3 4.x

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LDAP Schema in VPOP3 4.x Hierarchical Structure LDAP data is stored as a hierarchical database with the 'DN' (Distinguished Name) of the object as the key. The DN is made up of the various 'Relative DNs' used to navigate to the desired object, placed in reverse order, separated by commas.

Database query to list failed message sends

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to list failed message sends This will list failed outgoing messages from the last 3 days (with the default VPOP3 settings) At a command prompt in the VPOP3 directory run psql (The password is 'vpop3pass') Then, type select created,returnpath,subject,username || '@' || domain as recipient, latesterror from outqueue.outrecipients inner join outqueue.outmessages using(msgid) where failedtime is not null order by created desc;

Lists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Lists The Lists section in VPOP3 lets you view and manage the various types of 'List' which VPOP3 supports * Distribution Lists * Mailing Lists * Forwardings * ODBC Mailing Lists * Groups Using a list A list will contain zero or more 'members' (usually email addresses) which can be messaged all at once. To send a message to all the members of a list, you will usually send an email to the listname at a valid domain.

ListServer Commands

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

ListServer Commands The ListServer is an automated process in VPOP3 which manages mailing lists. People can send commands to the ListServer to perform various functions remotely. Whether these commands are allowed, and exactly how they work depends on the particular mailing list's settings.

LogDB.Recipients table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LogDB.Recipients table The LogDB.Recipients table contains a record of the recipients for messages logged by VPOP3. A message may have one or more recipients Columns * rcptid - this is a bigint sequential value which identifies the recipient uniquely in the database

Logging

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Logging Activity Summary Reports You can tell VPOP3 to send you a daily summary report each day. To do this check the box to say Send daily summary logs to, and choose the appropriate user (or “Main Administrator” if you want the reports to be sent to the

Lua Hashing Functions

Anonymous (anonymous@undisclosed.example.com) — 2024-10-29T15:59:51+00:00

Lua Hashing Functions Added in VPOP3 8.7 Four functions have been added to perform hash algorithms on a text string * VPOP3.SHA1(string) * VPOP3.SHA256(string) * VPOP3.SHA512(string) * VPOP3.MD5(string) All functions take a string parameter, and return a table of numbers containing the hash value (one byte per table entry). The length of the returned table are:

SMTP Server Lua Scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-05-08T08:23:35+00:00

SMTP Server Lua Scripting The SMTP Server Lua Script is called SMTPSVR.LUA and can be edited from the Settings -> Scripts page in the VPOP3 settings. This script is called whenever an instance of the VPOP3 SMTP server is launched - ie whenever someone opens a connection to port 25 on the VPOP3 server to send it a message, whether from a local user or an incoming SMTP message.

Mail Connectors -> Mail Senders

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Mail Senders The Mail Sender tells VPOP3 how to send mail out to the Internet. If you want to send mail for specific users to another specific mail server (e.g. a local Microsoft Exchange Server or another VPOP3 server) then use the

Mail tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail tab The Mail tab within VPOP3 webmail enables you to manage your sent and received messages. As you can see from the screenshot, the page is divided into three main sections: Menu bar General tab bar Status bar [Mail tab - VPOP3 Version 5 Webmail] Page structure Mail toolbar The Mail toolbar contains the following buttons:

Database query to make LAN Forwarding immediately attempt to dequeue all pending messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to make LAN Forwarding immediately attempt to dequeue all pending messages If VPOP3 cannot send messages using LAN Forwarding it will queue the message and retry periodically. Usually there is no need to do anything special if there was a problem with the onward mail server which has now been fixed, VPOP3 should soon retry the messages automatically (based on the value of the

Mappings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mappings In VPOP3, Mappings are a way of explicitly linking an email address to a user or list. They can also be used to indicate that an email address is remote, even though it would otherwise appear to be a local email address. In other email servers, a similar feature may be called 'aliases'

Message Archive

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive The Message Archive facility is for VPOP3 to store copies of all messages sent or received. It stores the messages in a central archive store which can be searched by an administrator. The prime purpose of the archive facility is for recording messages in case of possible disputes, as you can see what was sent/received by email. It can also be used as a backup/restore facility in an emergency, but that is not its prime purpose, so it is better to have a proper

Misc -> General Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> General Tab VPOP3 Host Name The VPOP3 Host Name is used by VPOP3 when it is telling other mail software what it is called. For instance, when it connects to another SMTP server it will send the host name as the parameter for the HELO or EHLO command, and when an SMTP client connects to VPOP3, it announces its name in the welcome banner as required by the SMTP standard.

Misc Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc Settings This page contains some settings for VPOP3 which there is no other obvious place for them to go. * General Tab * DNS Tab * Disk/Memory Checking Tab * External Fax Tab * BATV Tab * Proxy Tab * Advanced Tab * Network Tab * Bandwidth Pools

Password Lengths

Anonymous (anonymous@undisclosed.example.com) — 2021-11-29T12:06:24+00:00

Password Lengths If you want to do an audit of users' password lengths, then go to Settings -> Database -> Queries and run this query: SELECT username,LENGTH(DECODE(SUBSTRING(datavalue FROM 2),'base64')) FROM users.usersettings INNER JOIN users.users USING(usernumber) WHERE dataname='mainpassword';

Scheduling Management Scripts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Scheduling Management Scripts VPOP3 runs a script called scheduler.lua in the background, it will periodically call functions in this script at approximately 1 minute, 5 minute, 1 hour and 1 day intervals. These times are only approximate so should not be relied upon for timing.

Send Admin Message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Send Admin Message It is possible for administrator users to send a bulk email message to an entire group or list. To begin composing an email, go to the Administration Settings -> Users page, and click Send Admin Message. This should then open a window, which allows you to specify various options.

Mail Sender Advanced Relay Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Sender Advanced Relay Settings SMTP Return Address The SMTP Return Address (or Return Path) is a hidden part of a message which says where bounce messages (and other automated responses) should be sent. (It is not the same as the Reply address

Signature Script

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Signature Script If you want more complex signatures on outgoing emails, rather than the static text/HTML you can define within VPOP3, then you can use a simple Lua script to define the signature. The Lua script is stored in a file called signature.lua

SMTP Service -> Advanced Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service -> Advanced Tab Services -> SMTP Server -> Advanced Tab Refuse SMTP Connections from This setting should be rarely needed, and should be normally left blank. It is here for historic purposes. If you put some text in this box, then VPOP3 will refuse any SMTP connections from clients whose 'HELO'/'EHLO' command data contains the text specified here as a substring. Eg, if this setting is set to '.myisp.com', then VPOP3 would refuse SMTP connections from any client which sends the c…

SMTP Reputation Stats

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Reputation Stats (Added in v6.20) If you receive email by direct incoming SMTP (not via an ISP or filtering service) then you can tell VPOP3 to report sender reputation statistics back to VPOP3. This is enabled/disabled in the Settings -> Misc Settings page.

SMTP Server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Server This page lets you configure the SMTP server component of VPOP3. This is how users send mail (either outgoing or internal), and also how VPOP3 receives incoming SMTP messages. In VPOP3 Enterprise, you can create multiple SMTP servers with different settings for instance, to allow SSL connections for local users using the older

Spamfilter Rule Weights

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Rule Weights To edit the spamfilter rule weights, go to Settings -> Spamfilter -> General -> Rule Weights The VPOP3 spamfilter contains several rules which test for certain things, eg 'adult words', or entries in real-time blacklist databases, or whitelisted email addresses etc.

Spamfilter.Whitelist table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter.Whitelist table The Spamfilter.Whitelist table contains the spamfilter whitelist entries which do not contain wildcards or regular expressions. They are separated out to speed up checking. Columns * address - this is the email address in the whitelist

Spam Filter Rules: Comments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Comments In the spam filter scripts, blank lines are ignored. Any line beginning with a # character is treated as a comment. Comments must be on a line of their own; there is no way to add a comment to the end of a line. Examples

Spamrules example - increase spam score for long sender domain

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamrules example - increase spam score for long sender domain This script is for the case where you to increase the spamminess of emails where the sender's email address contains a long domain. In this case we'll say if the sender's domain has 20 or more characters in the first section (between the @ and first .). Note that we do not necessarily recommend that you do this as it is not a very good indicator of spam, but it is something we've been asked for, so here it is.

Spamrules example - increase spam score if there are many links in the email

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamrules example - increase spam score if there are many links in the email This script is for the case where you to increase the spamminess of emails where the email contains many links - in this case we'll say if the email contains 10 or more links. Note that we do not necessarily recommend that you do this as it is not a very good indicator of spam, and will probably catch a lot of newsletter type emails, but it is something we've been asked for, so here it is.

Spam Filter Rules: BulkScan

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: BulkScan Statement BulkScan Version 2.1.7+ Purpose Allows you to specify lots of search strings in one section without needing the verbose If statement The BulkScan statement requires a variable name and a limitless number of search specifiers, in the format

Spam Filter Rules: DBDeleteTime

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: DBDeleteTime Statement DBDeleteTime Version 6.16+ Purpose Deletes records from the spam filter database based on their last update time The DBDeleteTime statement requires a component name, comparator and time value, in the format

User Advanced settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User Advanced settings The Edit User → Advanced tab contains some 'advanced' settings for a VPOP3 user. Message Recycle Bin In VPOP3 Enterprise (v5 and later) the Message Recycle Bin will keep messages in the message store for a short time after the user has deleted the messages. This is to allow easier recovery from the inevitable case where a user has deleted messages by mistake, and wants them back.

Message Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Rules The Edit User -> Message Rules tab can be used to create/edit rules which are processed when messages arrive in a User's mailbox. They can be used to copy messages, mark them as read, delete them, etc VPOP3 will process Message Rules in the order they appear in the list. If you want to change the order of the rules, you can drag & drop them into the correct order. Usually when VPOP3 has processed a rule, it will go on to check further rules, but you can use the

Webmail Menu bar

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Webmail Menu bar The Webmail Menu bar within VPOP3 webmail enables you to quickly perform relevant actions. The Menu has six main headings; of which, three have multiple options. Option Active Function V Notes Message Mail and View Message tabs Opens/closes Message menu

Webmail Tabs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Webmail Tabs From version 4 onwards, VPOP3 webmail has a tabbed structure, which enables you to move between various screens with minimal effort. By using tabs, the entire webmail can be loaded in one go - so there is no need to waste time and bandwidth by downloading the same key components each time you switch between the various parts of the webmail.

Troubleshooter

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Troubleshooter This section will lead you through steps to try to help you diagnose and solve your problem Please choose from the categories below * Problems accessing the VPOP3 settings * Problems downloading messages * Problems sending messages Back to troubleshooting articles

DokuWiki

Anonymous (anonymous@undisclosed.example.com) — 2022-10-01T11:32:39+00:00

DokuWiki wiki:dokuwiki DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database. It is loved by users for its clean and readable syntax. The ease of maintenance, backup and integration makes it an administrator's favorite. Built in