https://wiki.pscs.co.uk/ 2026-05-06T11:50:23+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponder_commands?rev=1542192349&do=diff Autoresponder Commands This article only applies to VPOP3 v4 and earlier A VPOP3 autoresponder can contain special text strings to create special behaviour, in addition to plain text as part of the response. There are three types of 'command' * text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:users_autoresponderconditions?rev=1542192349&do=diff Users.AutoresponderConditions table The Users.AutoresponderConditions table contains a record of all autoresponder trigger conditions created in VPOP3. These tell VPOP3 when a particular autoresponder should fire for a particular user. Each autoresponder can have zero or more conditions. An autoresponder with zero conditions will never fire but can be reactivated later by adding a new condition. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:french_webmail_language_file?rev=1542192349&do=diff French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:german_webmail_language_file?rev=1542192349&do=diff German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie m&uuml;ssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen … text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:autoresponderconditionlist?rev=1542192349&do=diff AutoresponderConditionList Replacement Use: ~autoresponderconditionlist~ Required parameter: responderid - the ID of the autoresponder This returns a JSON structure containing an array of the rules associated with the specified autoresponder. The return structure is an array of objects containing: text/html 2023-08-14T15:53:15+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_getrfc822date?rev=1692028395&do=diff Spam Filter Rules: GetRFC822Date Statement GetRFC822Date Version 2.2.1+ Purpose Converts an RFC 822 format date field into the number of days elapsed since 1st January 1601 The GetRFC822Date statement requires a date in RFC 822 format and a variable name, in the format text/html 2019-08-19T08:58:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:status_monitor_protocol?rev=1566205125&do=diff Status Monitor (port 5109) protocol This page documents the protocol used between VPOP3 and the Status Monitor. It's not intended for any other purpose, so it's a bit limited, but in certain cases you may find this useful Login Before the Status Monitor receives any updates or can issue commands it must log in using a user's credentials. text/html 2022-11-18T11:43:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_deleted_calendars?rev=1668771832&do=diff Restore Deleted Calendars This article will help if a user has been deleted and all their calendars are lost and need to be restored. Note that this functionality is not built into VPOP3, and requires the use of Python3 to run a script First you need to install Python 3.8 or later, and the psycopg2 plugin text/html 2025-05-28T09:24:38+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponder_script?rev=1748424278&do=diff Autoresponder scripting For scripting to alter the whole autoresponder definition and set in the VPOP3 settings rather than embedded in an autoresponder itself, see Autoresponder Global Scripting In an autoresponder, you can create a Lua script by surrounding it with <lua> & </lua> tags, eg text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:can_t_alter_dates_in_autoresponder_rules?rev=1542192349&do=diff Can't alter dates in Autoresponder Rules If you try to edit an Autoresponder Rule which has a start/end time set, you may notice that you can't edit the dates in there. This is because VPOP3 prevents you from setting it so that the “start date” is after the “end date text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:spanish_webmail_language_file?rev=1542192349&do=diff Spanish Webmail Language File Copy/paste the text below to a file 'spanish.lng' or 'espanol.lng' in the VPOP3 directory. (Spanish users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=Especificar aca el usuario de Correo bookmarksnotsupported=Disculpe, pero su navegador no soporta esta funcion. loginfailed=Login Fallido - Favor reintente nuevamente invalidlogin=Detalles del login inválidos… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbupdate?rev=1542192349&do=diff Spam Filter Rules: DBUpdate Statement DBUpdate Version 6.16+ Purpose Updates a record in the spam filter database The DBUpdate statement requires a component name, key, operator and value, in the format DBUpdate <component name> <key> <operator> <value> text/html 2023-01-18T15:57:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spam_filter_rules?rev=1674057433&do=diff Spam Filter Rules VPOP3 Versions 2.1.7 and later have a built-in spam filter system which supports a simple script language optimised for content- and spam-filtering of email messages. This reference contains a definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 are released, more language features may be added, so this reference indicates in which version of VPOP3 a particular feature was added. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_autoresponder?rev=1542192349&do=diff Autoresponder An autoresponder is a way of automatically replying to messages as they arrive in a user's mailbox. In VPOP3, an incoming message must arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, but not keep the original message, then make sure the message arrives in the mailbox (eg by using an 'Assistant'… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:running_database_updates_within_a_transaction?rev=1542192349&do=diff Running database updates within a transaction This is a trick which database experts use, because they have learned (often the hard way) that a simple mistype can trash a database... Before running any database query which can alter the database (UPDATE, DELETE, INSERT, DROP, CREATE, ALTER) begin a database transaction using the text/html 2026-03-16T16:00:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/wiki:syntax?rev=1773676810&do=diff Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:replacement_names?rev=1542192349&do=diff Admin Replacement Names * OutMsgIP * OutMsgHold * OutMsgAuth * OutMsgRecipients * OutMsgRetPath * SMTPClientAllows * SMTPClientBlocks * SMTPIDSEvents * SMTPSPFWhitelist * UserId * UserNumber * UserQueueMessage * UserRuleList * UserRuleActions * UserRuleConditions * UserRuleUpdate * UserRuleActionUpdate * UserRuleConditionUpdate text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:smtpclientblocks?rev=1542192349&do=diff SMTPClientBlocks Replacement Use: ~smtpclientblocks~ <format string> ~end~ The format string can have the replacements * address - IP address (returned as host address or CIDR address as appropriate) * date - the date/time the address was added to the database in YYYYMMDDHHMMSS format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userruleactionupdate?rev=1542192349&do=diff UserRuleActionUpdate Replacement Use: ~userruleactionupdate~ Required parameter: * Account * RuleId * gr_id - action ID * !nativeeditor_status - inserted/deleted/updated * type * data This inserts/updates/deletes the specified message rule action text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userruleconditions?rev=1542192349&do=diff UserRuleConditions Replacement Use: ~userruleconditions~ <format string> ~end~ Required parameter: Account, RuleId This returns the message rule conditions for the specified rule The format string can have the replacements * id - numeric ID of the condition text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userruleconditionupdate?rev=1542192349&do=diff UserRuleConditionUpdate Replacement Use: ~userruleconditionupdate~ Required parameter: * Account * RuleID * gr_id - condition ID * !nativeeditor_status - inserted/deleted/updated * matchi (1/0) * matchn (1/0) * match * field * data text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:userruleupdate?rev=1542192349&do=diff UserRuleUpdate Replacement Use: ~userruleupdate~ Required parameter: * Account * gr_id - rule ID * !nativeeditor_status - inserted/deleted/updated * name * all * type This inserts/updates/deletes the specified message rule The return value is an XML tag: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:autoupdate_process_failed_with_error_code_786432?rev=1542192349&do=diff Autoupdate process failed with error code 786432 This is actually a success result from the automatic update program, which is incorrectly being identified as an error in VPOP3. This will be fixed in VPOP3 v6.15 In fact, this means that the automatic update program needed to be restarted automatically because it had updated itself. It is not a problem. Future versions of VPOP3 will suppress this error message. text/html 2025-10-06T15:21:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:error_messages?rev=1759764097&do=diff Error Messages This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:moving_messages?rev=1542192349&do=diff How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:replacement_names?rev=1542192349&do=diff Webmail Replacement Names * AutoresponderConditionList * AutoresponderInfo * AutoresponderGlobalList * AutoresponderList * MessageView4 * MinPasswordLength * UserId * UserNumber * UserRuleList * UserRuleActions * UserRuleConditions * UserRuleReorder * UserRuleUpdate * UserRuleActionUpdate * UserRuleConditionUpdate text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userruleactionupdate?rev=1542192349&do=diff UserRuleActionUpdate Replacement Use: ~userruleactionupdate~ Required parameter: * RuleId * gr_id - action ID * !nativeeditor_status - inserted/deleted/updated * type * data This inserts/updates/deletes the specified message rule action text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userruleconditions?rev=1542192349&do=diff UserRuleConditions Replacement Use: ~userruleconditions~ <format string> ~end~ Required parameter: RuleId This returns the message rule conditions for the specified rule The format string can have the replacements * id - numeric ID of the condition * field - field/data to test text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userruleconditionupdate?rev=1542192349&do=diff UserRuleConditionUpdate Replacement Use: ~userruleconditionupdate~ Required parameter: * RuleID * gr_id - condition ID * !nativeeditor_status - inserted/deleted/updated * matchi (1/0) * matchn (1/0) * match * field * data This inserts/updates/deletes the specified message condition text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/mailapi:userruleupdate?rev=1542192349&do=diff UserRuleUpdate Replacement Use: ~userruleupdate~ Required parameter: * gr_id - rule ID * !nativeeditor_status - inserted/deleted/updated * name * all * type This inserts/updates/deletes the specified message rule The return value is an XML tag: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:alter_lan_forwarding_queued_messages_going_to_one_server_to_go_to_another?rev=1542192349&do=diff Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the queued messages to go to the new server. (Note that, if planning ahead, it may be easier to use DNS text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:alter_lan_forwarding_rules_for_one_server_to_go_to_another?rev=1542192349&do=diff Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the LAN forwarding rules to point to the new server. (Note that, if planning ahead, it may be easier to use text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:attachment_processing?rev=1542192349&do=diff Settings -> Attachment Processing The Attachment Processing page allows you to configure VPOP3 to perform two distinct functions on messages that contain attachments: * * Filtering The Filtering tab is divided into four main sections: Attachment Filtering text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:diagnostics?rev=1542192349&do=diff Settings -> Diagnostics The Diagnostics page allows you to enable, configure and disable various methods of diagnostic logging, within VPOP3. Log file overview By default, VPOP3 will keep two copies of most log files: * The current log file, with a text/html 2023-11-12T09:51:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:dmarc_reporter_script?rev=1699782700&do=diff DMARC Reporter Script (from VPOP3 v8.6 onwards) This script lets you customise how VPOP3 sends DMARC reports to the sending domain. This can be useful in case the sending domain's DMARC configuration is incorrect as that can cause errors sending the reports or cause messages to be 'stuck' in VPOP3's Outqueue. These problems won't cause any lasting damage, but may be inconvenient or annoying, so you can alter the behaviour using Lua scripting text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:msgaudit?rev=1542192349&do=diff msgaudit Database table This can (optionally) contain data showing how messages have been handled (eg deleted, moved, etc) * id - incrementing ID of msgaudit entry * datetime - the date & time the event occurred * component - which VPOP3 component performed the event text/html 2024-03-21T10:49:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:outgoing_message_script?rev=1711018194&do=diff Outgoing Message Scripting Every time VPOP3 adds a message to the Outgoing mail queue, it runs a script called outmessage.lua. Scripts are stored as files in the VPOP3 directory in VPOP3 v6.6 and earlier, or managed through the Settings -> Scripts page in VPOP3 v6.7 and later. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:quarantine_tab?rev=1542192349&do=diff Quarantine tab The Quarantine tab within VPOP3 webmail is where you view and manage messages that have been quarantined by VPOP3's spam filter. As you can see from the screenshot, unlike many of the other webmail tabs, it is not divided into multiple sections: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtp_advanced?rev=1542192349&do=diff SMTP Service -> Advanced Tab Services -> SMTP Server -> Advanced Tab Refuse SMTP Connections from This setting should be rarely needed, and should be normally left blank. It is here for historic purposes. If you put some text in this box, then VPOP3 will refuse any SMTP connections from clients whose 'HELO'/'EHLO' command data contains the text specified here as a substring. Eg, if this setting is set to '.myisp.com', then VPOP3 would refuse SMTP connections from any client which sends the c… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamfilter_whitelist?rev=1542192349&do=diff Spamfilter.Whitelist table The Spamfilter.Whitelist table contains the spamfilter whitelist entries which do not contain wildcards or regular expressions. They are separated out to speed up checking. Columns * address - this is the email address in the whitelist text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbinsert?rev=1542192349&do=diff Spam Filter Rules: DBInsert Statement DBInsert Version 6.16+ Purpose Inserts a record into the spam filter database The DBInsert statement requires a type, component name, key and value, in the format DBInsert <type> <component name> <key> <value> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:summary_log_file_format?rev=1542192349&do=diff Summary Log File Format VPOP3 creates a file called SUMMARY.LOG in the VPOP3 directory which contains summary information which is compiled daily into a daily summary reports sent to the administrator. VPOP3 can keep these summary logs in a subdirectory called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:white_black_lists?rev=1542192349&do=diff Spamfilter White/Blacklists This lets you set whitelists & blacklists for the spam filter. There are four lists you can manage. The Whitelist Addresses & Blacklist Addresses lists let you specify sender email addresses to check. With the default rule weights, if a sender's address is on the Whitelist, it will be allowed through the spam filter, and if it is on the Blacklist it will be blocked. If an address is on both the Whitelist and the Blacklist, they will cancel each other out, and the me… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:smtpclientallows?rev=1542192349&do=diff SMTPClientAllows Replacement Use: ~smtpclientallows~ <format string> ~end~ The format string can have the replacements * address - IP address (returned as host address or CIDR address as appropriate) * date - the date/time the address was added to the database in YYYYMMDDHHMMSS format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_vpop3_software_maintenance?rev=1542192349&do=diff What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:what_is_vpop3_upgrade_protection?rev=1542192349&do=diff What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5.x) free of charge when they are released during the period of validity of your Software Maintenance. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:calendars?rev=1542192349&do=diff Calendars To use the calendar facility in VPOP3 you need a CalDAV aware client. We have tested it with the free Mozilla Sunbird & Lightning products as well as the emClient email client. These products need a URL to be able to access the CalDAV data store. Once you have the URL (see below), copy it into the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:err_can_t_open_the_message_file_-_it_s_gone?rev=1542192349&do=diff -ERR Can't open the message file - it's gone! If VPOP3 receives the error message “-ERR Can't open the message file - it's gone!” from your ISP's POP3 server when it is downloading messages, this is a symptom of a fundamental bug in your ISP's POP3 server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_message_headers?rev=1542192349&do=diff How to Obtain Message Headers Most people are familiar with mail headers such as From:, To:, Subject: etc. but there are many more which most people never see. Quite often we need to see the full internet mail headers from an e-mail that is causing problems. This article explains how to get hold of them in some of the more common e-mail clients. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:undelete?rev=1542192349&do=diff Undelete Messages in VPOP3 Enterprise v5 or later If a user accidentally deletes messages or a message folder, you can easily undelete this within a few days. The amount of time that messages are stored in the VPOP3 'recycle bin' is set in Settings text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_historical_logger_backlog?rev=1542192349&do=diff VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_status_monitor_problems?rev=1542192349&do=diff VPOP3 Status Monitor Problems The VPOP3 Status Monitor is the program which shows the little (usually red) postbox icon in the Windows task tray. This usually launches automatically from the Windows startup group. This program is VPOP3Status.EXE on the disk, or can be run manually from text/html 2026-03-23T15:29:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:autoresponder_global_script?rev=1774279769&do=diff Autoresponder Global Scripting For scripting to modify the autoresponder text which is embedded in the autoresponder itself, see Autoresponder Scripting The Autoresponder Global Script is executed for every autoresponse. It is stored in the 'Autoresponder.lua' script in Settings → Scripts text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:calendar_calendars?rev=1542192349&do=diff Calendar.Calendars table The Calendar.Calendars table contains a list of all 'calendars' created in VPOP3. Each user account has at least one calendar Columns * calid - this is a integer sequential value which identifies the calendar uniquely in the database * text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:global_address_book?rev=1542192349&do=diff Settings -> Global Address Book The VPOP3 global address book allows users to access a shared address book from any email client which supports the 'LDAP' protocol (most modern email clients do, but they may call it 'directory service' Importing Entries text/html 2026-03-16T11:12:42+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:group_a_user_s_folders_into_letter_groups?rev=1773659562&do=diff Group a user's folders into letter groups This is useful in VPOP3 Enterprise if you have a large folder with many subfolders and want to group the subfolders into other subfolders based on their first letter For example, if you have * Customers text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:mail_tab?rev=1542192349&do=diff Mail tab The Mail tab within VPOP3 webmail enables you to manage your sent and received messages. As you can see from the screenshot, the page is divided into three main sections: Menu bar General tab bar Status bar [Mail tab - VPOP3 Version 5 Webmail] Page structure Mail toolbar The Mail toolbar contains the following buttons: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:quarantine_viewer?rev=1542192349&do=diff Spamfilter Quarantine Viewer Settings -> Spamfilter -> Quarantine Viewer The Quarantine Viewer lets you see messages which have been quarantined by the VPOP3 Spam Filter. As an administrator you can see quarantined messages for any user, and release them if appropriate. If you release a message, it will be sent into the original recipient's Inbox, not into your Inbox. text/html 2023-03-27T10:32:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_routing_script?rev=1679913138&do=diff User Routing Script If there is a <username>/user_redirect.lua script, this Lua script can override VPOP3's message routing options. You can edit this either in the Settings -> Scripts page in the settings, or via the 'Routing' tab in the user's settings in the VPOP3 administration console. This script affects how VPOP3 will handle how messages text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:whats_new_in_version_5_webmail?rev=1542192349&do=diff What's new in version 5 webmail? This is a list of some of the most noticeable changes to VPOP3's webmail interface for version 5. For a more detailed list of changes, view our bugtracker. [VPOP3 Version 5 - mobile compatible webmail] Mobile compatible webmail If you access version 5 webmail from a mobile device, you will probably be redirected to the mobile compatible version. It is a cut-down version of Webmail, which retains the key features, but doesn't utilise the extra features which w… text/html 2022-10-01T11:36:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/start?rev=1664624204&do=diff VPOP3 Wiki Welcome to the VPOP3 Wiki. Here you will find VPOP3 documentation, FAQs and “How To” articles * FAQs * How Tos / Troubleshooting * Reference * Tips & Tricks If you want to add information, hints & tips, etc, you can register on this Wiki and modify or create new pages. Please don't ask questions on the Wiki; if you have a question, ask it on text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/adminapi:smtpclientblockremove?rev=1542192349&do=diff SMTPClientBlockRemove Action (VPOP3 Enterprise Only) This removes an entry to the SMTP Client Block list. The data specified is: * IPAddress - the IP address to add. This can be an individual IP address or a CIDR address (IPv4 and IPv6 addresses are allowed) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/faq:how_do_i_write_an_email_to_technical_support?rev=1542192349&do=diff How do I write an email to technical support? Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later When sending the email, please make sure you include all relevant information: text/html 2022-12-21T23:35:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:1348_-_the_validation_information_class_requested_was_invalid_-_error_when_vpop3_tries_to_access_a_nas_file_server?rev=1671665722&do=diff Error 1348 - The validation information class requested was invalid We have had a report of this error when VPOP3 is trying to access a file share, eg for storing backups or archived messages. In the case where it was reported, it turned out that a Windows Update had converted a 'local' user account into a 'Microsoft' account and that was preventing VPOP3 from accessing the file share, because VPOP3 was trying to use a local account. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:message_downloads_not_completing?rev=1542192349&do=diff Message Downloads Not Completing The normal reason for message downloads not completing is that a third-party antivirus program is scanning the messages and getting stuck at some point. We recommend that the first thing you do is to temporarily disable the email scanning part of any antivirus program or Internet Security software on the VPOP3 computer (other than those integrated fully with VPOP3 - i.e. 'avast! for VPOP3' or 'Sophos SAV Interface'). Usually that will solve the problem. text/html 2025-09-11T13:48:07+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:recovering_messages_from_corrupted_database_into_fresh_database?rev=1757598487&do=diff Recovering messages from corrupted database into fresh database If the VPOP3 message database is corrupted, then one option is to build a fresh database and restore the settings into it, then recover the messages from the old database using the 'Message Restore' function in VPOP3. This has minimal downtime, but old messages will not all be available until the restore has completed. New messages will be available quickly, and you will be able to send messages. text/html 2024-01-15T11:35:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:repairing_corrupted_database?rev=1705318545&do=diff Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered). text/html 2025-12-17T09:19:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_database_backup?rev=1765963180&do=diff Restore a database backup By default VPOP3 makes a daily backup of the VPOP3 database to a file 'DBBACK-n.DMP' in the VPOP3 installation directory (it is possible to change this in the settings). These are cycled on a weekly basis so you will usually have the last seven days' worth of backups. These can be useful if the database gets damaged somehow. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:seeing_where_a_message_came_from?rev=1542192349&do=diff Seeing where a message came from Sometimes you need to check to see where a message really came from. The 'From:' email address is easily forged, so that cannot be relied upon. The first thing you have to do is to get the full message headers. These may look daunting, but are very useful for problem diagnosis. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:sharing_folders?rev=1542192349&do=diff Sharing IMAP4 folders Some email clients will allow you to share IMAP4 folders from within the client itself (eg eM Client) or have plugins to allow this (eg Mozilla Thunderbird with the Imap-ACL extension). In that case, you will need to see the documentation for that to set up sharing. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:timeout_while_vpop3db_is_starting?rev=1542192349&do=diff Timeout while VPOP3DB is starting (Note that VPOP3 v6.11 and later, the service startup system has changed so it should not suffer from this problem) When VPOP3DB starts up, the service control manager component waits a set time for a response from the database server before it knows the service has started. If the PC is going slow (eg after a Windows update or if the PC is just slow) then this wait may not be long enough. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3?rev=1542192349&do=diff How To Upgrade VPOP3 Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5 Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:use_download_rules_for_incoming_pop3_filtering?rev=1542192349&do=diff Use Download Rules for incoming POP3 message filtering If you have VPOP3 retrieving messages from a POP3 account on an ISP, then you can use Download Rules to do basic filtering on incoming messages. (If you have incoming SMTP, then use SMTP Rules instead) Download rules cannot perform all mail filtering tasks. For more features, text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:use_the_vpop3_status_monitor?rev=1542192349&do=diff How to use the VPOP3 Status Monitor The VPOP3 Status Monitor is a small program which displays a postbox icon (usually red) in the Windows notification area (usually at the bottom right of the screen - by the clock). This icon can be used for quick access to various VPOP3 facilities. Note that the Status Monitor is text/html 2025-10-06T15:24:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_antivirus_update_error_-_error_11?rev=1759764259&do=diff VPOP3 Antivirus Update Error - Error 11 If you receive an “Error 11” when VPOP3 Antivirus is attempting to upgrade, then this means that it cannot download the antivirus updates from the Internet * Make sure you are using the latest version of the VPOP3AV plugin. You can check the version in the Settings text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_antivirus_update_error_-_error_55?rev=1542192349&do=diff VPOP3 Antivirus Update Error - Error 55 If you receive an “Error 55” when VPOP3 Antivirus is attempting to upgrade, then this means that the virus definition database is not readable. If you have VPOP3 Antivirus version 1.0.6 or earlier (check on Settings text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_not_starting_properly?rev=1542192349&do=diff VPOP3 Not Starting Properly If VPOP3 is not starting properly, then the first thing to check is whether the database server is starting. In VPOP3 v3 and later, VPOP3 uses a PostgreSQL Database server for data storage, so if the database server is not running, VPOP3 will not be able to start properly. In this case, the VPOP3.EXE process may appear in Task Manager, but it won't respond to anything, or it may appear in Task Manager and then stop after a short period. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:archive_offline?rev=1542192349&do=diff Message Archive -> Offline Tab Settings -> Message Archive -> Offline Tab. The Offline tab lets you tell VPOP3 to move old archived messages to an alternative store, such as CD/DVD or external drive etc. VPOP3 will create a ZIP file containing the old messages. The archive index will still remember the messages, and the name of the ZIP file they are contained in, so you will still be able to search for messages on date, sender, subject, etc, but not on the message content. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:calendar_events?rev=1542192349&do=diff Calendar.Events table The Calendar.Events table contains a record of all the events in calendars managed by VPOP3. An 'event' is an iCalendar event. Note that if an event is a recurring series, there will only be one 'event' in the database, not one event per instance of the recurrence. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:database_restore?rev=1542192349&do=diff Database -> Restore Tab This tab is only in VPOP3 Enterprise (v5 and later), and is for performing a partial (mailbox/mail folder) restore of the database. To do a full restore of the database, or for VPOP3 Basic/Standard, see the “Restore a Backup of VPOP3” topic Using the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:download_rules?rev=1542192349&do=diff Download Rules Download rules are a facility in VPOP3 where it can look at message summary information before downloading a message from an ISP POP3 mailbox (they do not work on incoming SMTP messages - use SMTP Rules for that) To edit download rules, go to text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:imap4_advanced?rev=1542192349&do=diff IMAP4 -> Advanced tab This page is reached from Services -> IMAP4 Server, then the Advanced tab. Here are some advanced options for the IMAP4 service in VPOP3 Fake access to inaccessible mailboxes In the IMAP4 service you may have folders which do not exist. For instance, if you are accessing a shared Inbox folder from a user called 'Karen', then their folder will be called text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:import_users_from_file?rev=1542192349&do=diff Import Users From File VPOP3 supports the importation and exportation of users, via a CSV file (see for a specification of the CSV file format). NOTE: This process is not designed to provide a complete backup of user data, nor is it intended to facilitate moving VPOP3 to a new computer. Instead, see the following relevant pages: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:listserver_commands?rev=1542192349&do=diff ListServer Commands The ListServer is an automated process in VPOP3 which manages mailing lists. People can send commands to the ListServer to perform various functions remotely. Whether these commands are allowed, and exactly how they work depends on the particular mailing list's settings. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_messages?rev=1542192349&do=diff LogDB.Messages table The LogDB.Messages table contains a record of all messages logged by VPOP3. A message is logged when a message is sent/received/etc. Columns * msgid - this is a bigint sequential value which identifies the message uniquely in the database text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:logdb_sessions?rev=1542192349&do=diff LogDB.Sessions table The LogDB.Sessions table contains a record of all 'sessions' logged by VPOP3. A session is something like a POP3 server session as an email client downloads messages, or an SMTP client session as VPOP3 sends a message out to the Internet, and so on. text/html 2023-08-15T07:33:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:loginaudit?rev=1692084838&do=diff loginaudit Database table This contains data showing login attempts within the most recent 30 days * id - incrementing ID of loginaudit entry * ipaddress - IP address the login attempt came from * datetime - the date & time the event occurred text/html 2025-08-14T09:24:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:lua_smtp_relay_control?rev=1755163495&do=diff Lua SMTP Relay Control Every time VPOP3 is going to send messages via SMTP Relay, it runs a script called relayout.lua in the VPOP3 directory. Global Variables This script may have global variables, depending on your version of VPOP3. In VPOP3 3.0.0L and later, there are two read-only global variables set at the start of the script: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:make_lan_forwarding_immediately_attempt_to_dequeue_all_pending_messages?rev=1542192349&do=diff Database query to make LAN Forwarding immediately attempt to dequeue all pending messages If VPOP3 cannot send messages using LAN Forwarding it will queue the message and retry periodically. Usually there is no need to do anything special if there was a problem with the onward mail server which has now been fixed, VPOP3 should soon retry the messages automatically (based on the value of the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:pop3_collection?rev=1542192349&do=diff POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:reset_message_folder_counts?rev=1542192349&do=diff Reset Message Folder Counts In extremely rare cases, the mail folder message counts in the database may get out of step with the actual stored messages. There are database triggers which will keep the counts in sync during normal operation, but if you have to manipulate the database directly (eg to recover from a corrupted database) it is possible that they will get out of step. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:signature_script?rev=1542192349&do=diff Signature Script If you want more complex signatures on outgoing emails, rather than the static text/HTML you can define within VPOP3, then you can use a simple Lua script to define the signature. The Lua script is stored in a file called signature.lua text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:smtpstats_smtpclientfailures?rev=1542192349&do=diff SMTPStats.SMTPClientFailures table The SMTPStats.SMTPClientFailures table contains logging data about errors/usage for the SMTP Services in VPOP3. These are used for the Intrusion Protection facility & logging. Columns * id - sequential ID for the event * ipaddress - the SMTP client's IP address text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_assignments?rev=1542192349&do=diff Spam Filter Rules: Assignments You can assign values to variables using the syntax ${variable} = value | ${variable} Assignment operators The spam filter rules support the following assignment operators: = Specify the value of the variable to equal the value after the assignment operator text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbdeletetime?rev=1542192349&do=diff Spam Filter Rules: DBDeleteTime Statement DBDeleteTime Version 6.16+ Purpose Deletes records from the spam filter database based on their last update time The DBDeleteTime statement requires a component name, comparator and time value, in the format text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_statement_dbqueryone?rev=1542192349&do=diff Spam Filter Rules: DBQueryOne Statement DBQueryOne Version 6.16+ Purpose Queries the spam filter database for a single record/aggregate The DBQueryOne statement performs a query on the spam filter database and returns a single value which is either the value of a record or an aggregate of several records. text/html 2023-08-14T16:01:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:spamrules_variables?rev=1692028861&do=diff Spam Filter Rules: Variables The VPOP3 spam filter script language supports simple variables. In most places these are specified as ${<variable name>}, but in some places they are just specified as <variable name> - for instance where a statement always puts its result into a variable. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:user_advanced?rev=1542192349&do=diff User Advanced settings The Edit User → Advanced tab contains some 'advanced' settings for a VPOP3 user. Message Recycle Bin In VPOP3 Enterprise (v5 and later) the Message Recycle Bin will keep messages in the message store for a short time after the user has deleted the messages. This is to allow easier recovery from the inevitable case where a user has deleted messages by mistake, and wants them back. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/reference:vpop3.getmessages?rev=1542192349&do=diff VPOP3.GetMessages Lua function The Lua management function 'VPOP3.GetMessages' retrieves a table containing all the mail messages in a specified folder. VPOP3.GetFolders(username, folder); * username is the username from VPOP3.GetUsers * folder is the folder from VPOP3.GetFolders It returns a table where the key is the message UID and the value is a table of: