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faq:what_is_vpop3_software_maintenance

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faq:what_is_vpop3_software_maintenance [2015/09/23 13:46] – external edit 127.0.0.1faq:what_is_vpop3_software_maintenance [2016/06/20 10:03] – [Do I have to have Software Maintenance?] paul
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 ======What is Software Maintenance?====== ======What is Software Maintenance?======
  
-VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades  (eg 4.to 5.x) free of charge when they are released during the period of validity of your Software Maintenance.+VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades  (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance.
  
 When you purchase a VPOP3 licence or a version upgrade you will receive 12 months free Software Maintenance. After that time, if you want to continue with upgrade protection, you must purchase it at a cost of 25% of the full retail price per 12 months. When you purchase a VPOP3 licence or a version upgrade you will receive 12 months free Software Maintenance. After that time, if you want to continue with upgrade protection, you must purchase it at a cost of 25% of the full retail price per 12 months.
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 If a major upgrade is released, then you can still purchase it at a reduced price, currently 50% of the full retail price, or you can decide to stay with your existing version If a major upgrade is released, then you can still purchase it at a reduced price, currently 50% of the full retail price, or you can decide to stay with your existing version
  
 +You can use our [[https://forum.pscs.co.uk|forums]] and other online resources (such as this wiki) for self-service support even if you do not have software maintenance.
 =====What if I have let our Software Maintenance lapse?===== =====What if I have let our Software Maintenance lapse?=====
  
faq/what_is_vpop3_software_maintenance.txt · Last modified: 2018/11/14 10:45 by 127.0.0.1