faq:how_do_i_get_support
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| Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
| faq:how_do_i_get_support [2014/11/24 09:08] – [By telephone] paul | faq:how_do_i_get_support [2014/11/24 09:09] – [By email/web] paul | ||
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| With any of the above charged services we can optionally [[remote access|remotely access your VPOP3 server]] to resolve issues or help with configuration issues. (We do not have to do this if you don't want us to). | With any of the above charged services we can optionally [[remote access|remotely access your VPOP3 server]] to resolve issues or help with configuration issues. (We do not have to do this if you don't want us to). | ||
| =====By email/ | =====By email/ | ||
| - | - You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence | + | - You can purchase an annual priority support contract |
| - Alternatively, | - Alternatively, | ||
| - | You can use our email support by emailing | + | You can use our email support by going to [[http:// |
| UK office hours are Monday to Friday, 9am to 5pm except during UK bank holidays and over the Christmas period. | UK office hours are Monday to Friday, 9am to 5pm except during UK bank holidays and over the Christmas period. | ||
faq/how_do_i_get_support.txt · Last modified: 2018/11/14 10:45 by 127.0.0.1
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