faq:gdpr_hosted_vpop3
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| faq:gdpr_hosted_vpop3 [2018/05/25 13:01] – paul | faq:gdpr_hosted_vpop3 [2018/05/29 16:54] – paul | ||
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| Also see [[GDPR for VPOP3]] as most of that applies to the VPOP3 hosting service as well. | Also see [[GDPR for VPOP3]] as most of that applies to the VPOP3 hosting service as well. | ||
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| + | This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the ' | ||
| As a hosted service provider, we are classed as a "Data Processor" | As a hosted service provider, we are classed as a "Data Processor" | ||
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| - **The exception to the above statement** is for sent or received emails as they are being delivered to the recipient(s). Obviously if you send an email message to a user in the USA, for instance, that email will eventually be transmitted to the USA, otherwise it would not be able to reach the recipient. Similarly, if one of your users is based outside of the EU and downloads email to their email client, that data is being transmitted outside of the EU. | - **The exception to the above statement** is for sent or received emails as they are being delivered to the recipient(s). Obviously if you send an email message to a user in the USA, for instance, that email will eventually be transmitted to the USA, otherwise it would not be able to reach the recipient. Similarly, if one of your users is based outside of the EU and downloads email to their email client, that data is being transmitted outside of the EU. | ||
| - For the hosted VPOP3 service, the data we may hold is usernames & email addresses of your users, contact details of your users and contacts, email addresses & names of your contacts, email message data. All this data is provided by you, we do not add it ourselves except at your explicit request. | - For the hosted VPOP3 service, the data we may hold is usernames & email addresses of your users, contact details of your users and contacts, email addresses & names of your contacts, email message data. All this data is provided by you, we do not add it ourselves except at your explicit request. | ||
| - | - Information such as contact lists is only held on your hosted server. So you have full control over it. It is not stored anywhere else, so if you delete a contact from the contact list on the server yourself, it is deleted. | + | - Information such as contact lists is only held on your hosted server. So you have full control over it. It is not stored anywhere else, so, for instance, |
| - We do not analyse the data we hold in any identifiable way or in any way that would affect personal privacy or confidentiality. For instance, messages are passed through a spam filter which will analyse the message, but not store any extra data about it other than a 'spam score' | - We do not analyse the data we hold in any identifiable way or in any way that would affect personal privacy or confidentiality. For instance, messages are passed through a spam filter which will analyse the message, but not store any extra data about it other than a 'spam score' | ||
| - Although we can access message data, we do not do so except at your explicit request. This will only be done to try to identify problems with the service or to assist you at your request. We will not store or record message details beyond what is necessary to assist you, and the data will be destroyed afterwards. These accesses are logged. (Note that we do not log access to your server where data is not accessed, e.g. to reboot your server or similar) | - Although we can access message data, we do not do so except at your explicit request. This will only be done to try to identify problems with the service or to assist you at your request. We will not store or record message details beyond what is necessary to assist you, and the data will be destroyed afterwards. These accesses are logged. (Note that we do not log access to your server where data is not accessed, e.g. to reboot your server or similar) | ||
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| - We do not have a Data Protection Officer because we are not required to do so under the GDPR regulations. If you want to contact us about data protection issues, contact support@pscs.co.uk | - We do not have a Data Protection Officer because we are not required to do so under the GDPR regulations. If you want to contact us about data protection issues, contact support@pscs.co.uk | ||
| - Your data is not transmitted to other organisations/ | - Your data is not transmitted to other organisations/ | ||
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faq/gdpr_hosted_vpop3.txt · Last modified: 2018/11/14 10:45 by 127.0.0.1
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