faq:faq
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| faq:faq [2011/07/08 15:41] – [General] paul | faq:faq [2019/09/19 14:30] – [Other services/products FAQs] paul | ||
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| ====== Frequently Asked Questions ====== | ====== Frequently Asked Questions ====== | ||
| ===== Pre-Sales Questions ===== | ===== Pre-Sales Questions ===== | ||
| - | * [[What is the difference between VPOP3 Standard and VPOP3 Enterprise]]? | + | * [[What is the difference between VPOP3 Standard and VPOP3 Enterprise|What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise]]? |
| * [[Do I have to pay VAT]]? | * [[Do I have to pay VAT]]? | ||
| * [[Will I receive a VAT invoice]]? | * [[Will I receive a VAT invoice]]? | ||
| Line 9: | Line 9: | ||
| * [[How can I place an order]]? | * [[How can I place an order]]? | ||
| * [[Can I add two licences together]]? | * [[Can I add two licences together]]? | ||
| + | * [[I got a copy of VPOP3 via Trialpay and would like a refund]] | ||
| =====General===== | =====General===== | ||
| * [[How do I get support]]? | * [[How do I get support]]? | ||
| Line 15: | Line 15: | ||
| * [[Lost Licence Details|What do I do if I have lost my VPOP3 licence details]]? | * [[Lost Licence Details|What do I do if I have lost my VPOP3 licence details]]? | ||
| * [[Can I change the VPOP3 licence owner name]]? | * [[Can I change the VPOP3 licence owner name]]? | ||
| - | * [[What is VPOP3 Upgrade Protection]]? | + | * [[What is VPOP3 Software Maintenance]]? |
| + | * [[How long are old versions of VPOP3 supported]]? | ||
| + | * [[How can I download old versions of VPOP3]]? | ||
| + | * [[VPOP3AV|What is the "VPOP3 Antivirus" | ||
| + | * [[I've got a really old version of Windows, will VPOP3 run on it]]? | ||
| + | ====GDPR=== | ||
| + | * [[GDPR for VPOP3]] | ||
| + | * [[GDPR hosted VPOP3|GDPR for hosted VPOP3 service]] | ||
| + | * [[GDPR other hosting|GDPR for other hosting services (eg web hosting)]] | ||
| =====Technical===== | =====Technical===== | ||
| * [[Which versions of Windows|Which versions of Windows will VPOP3 run on]]? | * [[Which versions of Windows|Which versions of Windows will VPOP3 run on]]? | ||
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| * [[Multiple VPOP3 Status icons]] | * [[Multiple VPOP3 Status icons]] | ||
| * [[Which PORTS does VPOP3 use]]? | * [[Which PORTS does VPOP3 use]]? | ||
| + | * [[How do I write an email to technical support]]? | ||
| + | * [[Can you remotely log into our VPOP3 computer to fix a problem]]? | ||
| + | |||
| + | =====Other services/ | ||
| + | * [[SMTP Relay Service]] | ||
| + | * [[SSL Certificates]] | ||
| + | * [[Domain Registration]] | ||
| + | * [[Hosted Exchange Service]] | ||
| + | * [[DNSSEC]] | ||
faq/faq.txt · Last modified: 2021/09/28 11:31 by paul
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