====== Frequently Asked Questions ====== ===== Pre-Sales Questions ===== * [[What is the difference between VPOP3 Standard and VPOP3 Enterprise|What is the difference between VPOP3 Basic/Standard and VPOP3 Enterprise]]? * [[Do I have to pay VAT]]? * [[Will I receive a VAT invoice]]? * [[What are the limitations of the Home User licence]] ===== Sales Questions ===== * [[How can I place an order]]? * [[Can I add two licences together]]? * [[I got a copy of VPOP3 via Trialpay and would like a refund]] =====General===== * [[How do I get support]]? * [[https://bugtracker.pscs.co.uk/roadmap_page.php|VPOP3 Roadmap]] * [[Lost Licence Details|What do I do if I have lost my VPOP3 licence details]]? * [[Can I change the VPOP3 licence owner name]]? * [[What is VPOP3 Software Maintenance]]? * [[How long are old versions of VPOP3 supported]]? * [[How can I download old versions of VPOP3]]? * [[VPOP3AV|What is the "VPOP3 Antivirus" solution]]? * [[I've got a really old version of Windows, will VPOP3 run on it]]? ====GDPR=== * [[GDPR for VPOP3]] * [[GDPR hosted VPOP3|GDPR for hosted VPOP3 service]] * [[GDPR other hosting|GDPR for other hosting services (eg web hosting)]] =====Technical===== * [[Which versions of Windows|Which versions of Windows will VPOP3 run on]]? * [[What is PostgreSQL]]? * [[Do I Need a Static IP]]? * [[What is Webmail]]? * [[VPOP3 Concepts]] * [[Multiple VPOP3 Status icons]] * [[Which PORTS does VPOP3 use]]? * [[How do I write an email to technical support]]? * [[Can you remotely log into our VPOP3 computer to fix a problem]]? =====Other services/products FAQs===== * [[SMTP Relay Service]] * [[SSL Certificates]] * [[Domain Registration]] * [[Hosted Exchange Service]] * [[DNSSEC]]